Hampton Inn Concord/Kannapolis

Hotels
Hampton Inn
8 (272 reviews)
612 Dickens Place Northeast , Kannapolis , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast options
Cons:
Outdated facilities
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.83
Multiple mentions of issues like rust and outdated bathrooms indicate cleanliness concerns.
Service
8.8
Generally positive references to friendly staff, though service issues were noted.
Location
8.84
Location was positively mentioned as convenient and quiet.
Room Quality
6.79
Reviews note outdated and uncomfortable bedding with plumbing issues.
Amenities
7.82
Amenities such as breakfast were enjoyed, but there were concerns about the pool.
Value for Money
7.78
Complaints about undisclosed fees and overall dissatisfaction with value.
Food and Beverage
8.83
Breakfast options praised but limited due to crowd issues.
Overall Experience
8.3
Mixed feelings about stay, good for location but several issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:55

Property Description

Convenient Location
Located off Interstate 85 in Concord, North Carolina, just 11.3 miles from Charlotte Motor Speedway, Hampton Inn Concord Kannapolis offers easy access to key attractions.

Comfortable Accommodations
Relax in rooms featuring hardwood furniture, a spacious work desk, 32-inch flat-screen TV, and complimentary Wi-Fi. Enjoy cable TV with HBO channels for entertainment.

Great Amenities
Start your day with a delicious continental breakfast including hot waffles. Take advantage of the outdoor pool, gym, and business center. Laundry and dry cleaning services are also available.

Book your stay at Hampton Inn Concord Kannapolis for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Oct 31, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 5.12 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 272 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.3
R
Reba couple us
9
2026-04-13 via Nuitee
C
Constance solo_traveller us
8
overall satisfactory
Pros:

Location was good for my purposes and the staff was very friendly

Cons:

furniture and carpet good use a replacement

2026-04-06 via Nuitee
S
Stacie extended_group us
9
Good stay but little things that could have made it outstanding.
Pros:

Beds were very comfortable. We were given drinks (water and soda with a snack) upon arrival. Room was comfortable. There was plenty of room for my friend and I.

Cons:

There was no outlet very close to full size mirror in room. The breakfast was disappointing. Eggs had peppers and I can't eat peppers. The seat I sat in had absolutely not pad - I was sitting directly on a two by four. Shower did make a funny noise when water ran.

2026-03-15 via Nuitee
K
Keely couple us
8
2026-03-14 via Nuitee
J
Jonathan couple us
10
Pros:

Everything!!!

2026-03-13 via Nuitee
A
Amanda family_with_children us
1
Horrible
Pros:

Didn't get experience anything long enough to like anything

Cons:

i didn't like the fact that my room had bed bugs. I didn't like the fact that i was still charged for the room and waiting on my refund. I didn't like the fact that i was told i would also get reward point for my inconvenience of this any have yet to receive reward points.

2026-02-26 via Nuitee
S
scgapeach Family Cleveland, Tennessee
2
Worst ever Hampton Inn - NO
Pros:

I would rate it a 0 if I could and would not stay here again. I just saw Hampton Inn and didn’t do my homework but this place hade the tiniest bathrooms I have ever experienced ever in 40 yrs s of travel. You hang your clothes on the wall behind the curtains, no closet or wardrobe. Breakfast was ok. This must have been a micro tel or some small room chain at one point. The room is literally half the size of a standard hotel room. I will never stay here again and would not recommend to anyone. The carpet was dirty. The staff was not very friendly or accommodating to me waiting an extended time for a key because electronic key stopped working. I use a cane and had to wait for a while with no Hello, Hi, I’m sorry about the wait.. nothing. Worst Hampton Inn I have ever. Don’t stay here.

2026-02-15 via Tripadvisor
J
Julie family_with_children us
10
2026-02-12 via Nuitee
B
Brenda solo_traveller us
8
If was convenient to where I was visiting and a nice and clean Hampton. Thepersonondutywas extremely
Pros:

Aditya was less than other Hampton I stay in but was sufficient

Cons:

Iwassuprisedthat I was charged for parking , it was take off when I asked about charge

2026-02-09 via Nuitee
M
Mayra family_with_children us
8
I enjoyed my stay.
Pros:

Breakfast was great! I liked the variety of choices.

Cons:

The bed could have been more cushioned.

2026-01-19 via Nuitee
M
Misty couple us
7
Pros:

Breakfast was good!!! My husband loves the Waffles they are delish!!! Excellent choices for breakfast!!!

Cons:

Only thing pillows in our room was not good or comfy at all,Definitely too flat and wore out..Everything else was good..

2026-01-19 via Nuitee
L
lorettarK9547WR Family
8
Nice for overnight stay
Pros:

Pros:
Quick check in.
Close to restaurants, convience stores, shopping and interstate.
Friendly staff. Everyone spoke whether helping you or not.
Quiet.
Nice breakfast.
Water and pressure were fine.
Actually had extra towels and washcloths already in room.

Cons:
Outdated.
Walls and baseboards need cleaned.
Mattress was not the most comfortable.

2026-01-18 via Tripadvisor
P
Patricia couple us
4
Too expensive for what we received
Pros:

The staff was very nice. The beds were comfortable

Cons:

The bath tub had mold and the shower walls were dirty

2026-01-15 via Nuitee
N
nowlin couple us
1
didnt even get to stay.
Pros:

Staff seemed pretty nice?

Cons:

the fact that if you live in the area or close to the area then you can’t book there.

2026-01-14 via Nuitee
N
Nyoka couple us
8
Comfortable
Pros:

Location … the bed was comfortable

Cons:

The bathroom need to be updated … around the tub area was old and rusted

2025-12-29 via Nuitee
J
Joseph couple us
10
2025-12-29 via Nuitee
L
LanaSimmons125 Couples Taylorsville, North Carolina
10
Great stay!
Pros:

We stayed the night after a concert. Great location and stay. Staff was very friendly and the rooms were clean. We did have breakfast prior to leaving and that was great as well.

2025-12-07 via Tripadvisor
T
Tamara couple us
6
Pros:

Location; comfortable bed

Cons:

Facility was very dated. Chairs in breakfast area very worn and several were uncomfortable. There was also a "parking fee" added to the bill that was not disclosed at check-in; this was "removed" at check-out. Very loyal Hampton Inn customers, and this was the first time hearing about a fee like this. Very disappointing.

2025-11-17 via Nuitee
C
Craig couple us
7
Decent stay overall
Pros:

Location

Cons:

Pool was outside

2025-11-10 via Nuitee
D
Denise couple us
8
Filled the need
Pros:

Location

Cons:

Bathroom needs updated desperately.. toilet hard to flush and shower leaked profusely

2025-11-10 via Nuitee