Hampton Inn Concord/Kannapolis

Hotels
•
Hampton Inn
8 (292 reviews)
612 Dickens Place Northeast , Kannapolis , us
+1 704-793-9700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast options
Cons:
Outdated facilities
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
6.83
Multiple mentions of issues like rust and outdated bathrooms indicate cleanliness concerns.
Service
8.8
Generally positive references to friendly staff, though service issues were noted.
Location
8.84
Location was positively mentioned as convenient and quiet.
Room Quality
6.79
Reviews note outdated and uncomfortable bedding with plumbing issues.
Amenities
7.82
Amenities such as breakfast were enjoyed, but there were concerns about the pool.
Value for Money
7.78
Complaints about undisclosed fees and overall dissatisfaction with value.
Food and Beverage
8.83
Breakfast options praised but limited due to crowd issues.
Overall Experience
8.3
Mixed feelings about stay, good for location but several issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:55

Property Description

Convenient Location
Located off Interstate 85 in Concord, North Carolina, just 11.3 miles from Charlotte Motor Speedway, Hampton Inn Concord Kannapolis offers easy access to key attractions.

Comfortable Accommodations
Relax in rooms featuring hardwood furniture, a spacious work desk, 32-inch flat-screen TV, and complimentary Wi-Fi. Enjoy cable TV with HBO channels for entertainment.

Great Amenities
Start your day with a delicious continental breakfast including hot waffles. Take advantage of the outdoor pool, gym, and business center. Laundry and dry cleaning services are also available.

Book your stay at Hampton Inn Concord Kannapolis for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 8, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 292 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 6.79
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.3
B
Brenda • couple • us
8
2026-08-18 • via Nuitee
P
payne • solo_traveller • us
10
Basically the stay was Great! zi always chose Hampton Inn because it's kid friendly and the breakfast
Pros:

The staff was very helpful and friendly

Cons:

The breakfast was basically the same each day ( sausage) and egg omelets

2026-07-12 • via Nuitee
M
Maria • family_with_children • us
10
2026-07-01 • via Nuitee
V
V5175RKsaraht • Couples
4
Overpriced
Pros:

I was very disappointed with my stay. Before we even arrived, I called the hotel with a few questions and the staff member I spoke with was rude and unhelpful.

The hotel charges a $50 incidental hold per night when i was told 25 on the phone before I booked plus $5 per night for parking, which is ridiculous considering the quality of the property. I've stayed at much nicer hotels for less money that offered free parking, lower incidental holds, and better amenities.

The room had an unpleasant smell, and the setup was odd. There was a huge curtain that made it look like there was a large window behind it, but it was actually just a wall with a very small window. The room felt dark and cramped.

Another disappointment was the TV. There was no streaming capability, only regular channels, which feels outdated compared to most hotels today.

Overall, this hotel did not provide the value I expected for the price. Between the extra fees, the condition of the room, and the poor customer service, I would not stay here again and would recommend looking elsewhere.

2026-06-20 • via Tripadvisor
R
Roxanne Matilda • couple • us
10
2026-06-12 • via Nuitee
C
Crystal • solo_traveller • us
10
2026-05-23 • via Nuitee
M
Megan Hair • family_with_children • us
5
It was a little less than fair
Cons:

Smelled weird and seemed very humid in the rooms

2026-05-03 • via Nuitee
R
Ralph • solo_traveller • us
8
2026-05-01 • via Nuitee
E
Erin • solo_traveller • us
9
2026-04-22 • via Nuitee
C
Cathy • family_with_children • us
5
Experience could have been better with customer service.
Pros:

The cleanliness of my room and the hallway. Breakfast was great. The day of checkout the lady at the front counter was very helpful in understanding the issue I had with the rate of my room through booking.com and what I was charged when I checked in.

Cons:

While Checking in front desk informed that the rate I had was not showing the rate from booking.com, I even showed him my confirmation email from booking and he told me that I could not check in unless I paid the rate that was in Hampton Inn’s system. I felt like he didn’t want to listen or bothered when I even showed him my confirmation email.

2026-04-20 • via Nuitee
R
Reba • couple • us
9
2026-04-13 • via Nuitee
C
Constance • solo_traveller • us
8
overall satisfactory
Pros:

Location was good for my purposes and the staff was very friendly

Cons:

furniture and carpet good use a replacement

2026-04-06 • via Nuitee
S
Stacie • extended_group • us
9
Good stay but little things that could have made it outstanding.
Pros:

Beds were very comfortable. We were given drinks (water and soda with a snack) upon arrival. Room was comfortable. There was plenty of room for my friend and I.

Cons:

There was no outlet very close to full size mirror in room. The breakfast was disappointing. Eggs had peppers and I can't eat peppers. The seat I sat in had absolutely not pad - I was sitting directly on a two by four. Shower did make a funny noise when water ran.

2026-03-15 • via Nuitee
K
Keely • couple • us
8
2026-03-14 • via Nuitee
J
Jonathan • couple • us
10
Pros:

Everything!!!

2026-03-13 • via Nuitee
A
Amanda • family_with_children • us
1
Horrible
Pros:

Didn't get experience anything long enough to like anything

Cons:

i didn't like the fact that my room had bed bugs. I didn't like the fact that i was still charged for the room and waiting on my refund. I didn't like the fact that i was told i would also get reward point for my inconvenience of this any have yet to receive reward points.

2026-02-26 • via Nuitee
S
scgapeach • Family • Cleveland, Tennessee
2
Worst ever Hampton Inn - NO
Pros:

I would rate it a 0 if I could and would not stay here again. I just saw Hampton Inn and didn’t do my homework but this place hade the tiniest bathrooms I have ever experienced ever in 40 yrs s of travel. You hang your clothes on the wall behind the curtains, no closet or wardrobe. Breakfast was ok. This must have been a micro tel or some small room chain at one point. The room is literally half the size of a standard hotel room. I will never stay here again and would not recommend to anyone. The carpet was dirty. The staff was not very friendly or accommodating to me waiting an extended time for a key because electronic key stopped working. I use a cane and had to wait for a while with no Hello, Hi, I’m sorry about the wait.. nothing. Worst Hampton Inn I have ever. Don’t stay here.

2026-02-15 • via Tripadvisor
J
Julie • family_with_children • us
10
2026-02-12 • via Nuitee
B
Brenda • solo_traveller • us
8
If was convenient to where I was visiting and a nice and clean Hampton. Thepersonondutywas extremely
Pros:

Aditya was less than other Hampton I stay in but was sufficient

Cons:

Iwassuprisedthat I was charged for parking , it was take off when I asked about charge

2026-02-09 • via Nuitee
M
Mayra • family_with_children • us
8
I enjoyed my stay.
Pros:

Breakfast was great! I liked the variety of choices.

Cons:

The bed could have been more cushioned.

2026-01-19 • via Nuitee