Erase un Hotel

Hotels
8.5 (7210 reviews)
Bravo Murillo, 304 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Well-decorated hotel
Value for money
Cons:
Inconsistent breakfast service
Issues with cleanliness noted by some guests

Categories

Cleanliness
8.14
Overall positive feedback about cleanliness, though some concerns with service during breakfast were noted.
Service
9.11
Generally positive remarks regarding staff friendliness and helpfulness.
Location
9.15
Highlight on the hotel’s good location and accessibility.
Room Quality
9.1
Rooms are noted to be comfortable, spacious, and well-designed.
Amenities
8.13
Amenities are satisfactory but could be improved in some aspects.
Value for Money
8.09
Good value considering the features offered, though some guests indicated areas for improvement.
Food and Beverage
7.64
Inconsistent quality during breakfast service, impacting overall rating.
Overall Experience
8.61
Most guests expressed satisfaction overall, with minor issues acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:49

Property Description

Modern and Stylish Accommodation
Experience comfort and sophistication in our modern rooms featuring air conditioning, wooden floors, and private bathrooms. Relax and unwind in style after a day of exploring Madrid.

Convenient Location
Situated in the heart of Madrid's financial district, Erase un Hotel offers easy access to major attractions like Santiago Bernabeu Stadium, Puerta del Sol Square, and Retiro Park. With nearby metro and train stations, exploring the city is a breeze.

Accessible Amenities
Enjoy complimentary high-speed WiFi, an on-site café, and private parking during your stay. Whether you're here for business or leisure, our hotel provides the perfect blend of convenience and comfort.

Escape to Erase un Hotel for a memorable stay in Madrid.

Important information:

Please note that, during the booking process, guests are required to provide a valid credit card that belongs to the booker, otherwise the credit card will be marked as invalid.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7210 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
M
Marta • family_with_children • es
10
2026-02-14 • via Nuitee
M
Mari Carmen • couple • es
9
Estuvimos muy a gusto, volveremos pronto.
Pros:

La habitación es muy bonita, bueno todo el hotel en sí. Cama muy cómoda . La cafetería del hotel está muy bien y los trabajadores son muy amables.
Volveré sin ninguna duda.

2026-02-14 • via Nuitee
D
Dolores • solo_traveller • es
10
2026-02-14 • via Nuitee
E
Enric Soler • solo_traveller • es
10
Pros:

Amabilidad del personal, limpieza del apartamento y facilidad en el check in / out.

Cons:

Me pareció todo muy bien.

2026-02-14 • via Nuitee
R
Rodrigo • couple • pt
8
2026-02-14 • via Nuitee
B
Bárbara • extended_group • es
6
2026-02-14 • via Nuitee
D
David • family_with_children • es
8
2026-02-13 • via Nuitee
A
Agatha • couple • br
10
2026-02-13 • via Nuitee
P
Pilar • couple • es
9
2026-02-13 • via Nuitee
N
Nieves • couple • es
8
Estupendo
Pros:

Que fuera apartamento y tuviera casi todos los útiles necesarios en cocina.
Calienta toallas en el baño.
Regalo de bienvenida.

Cons:

Parking siempre lleno.
TV no es Smarttv.
El colchón se hundía

2026-02-13 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-02-13 • via Nuitee
M
MARIA • solo_traveller • es
8
2026-02-13 • via Nuitee
B
Besana • family_with_children • es
10
Pros:

Nice rooms, spacious and clean. Hotel staffs were very helpful and friendly. Great location, near public transport and many restaurants, supermarket too.

2026-02-13 • via Nuitee
J
Jorge • family_with_children • pt
10
Pros:

Do profissionalismo dos colaboradores e localização.

Cons:

Não ter pequeno almoço.

2026-02-13 • via Nuitee
M
Maria Belen • solo_traveller • es
8
Buena relación calidad precio
Pros:

Tenía neverita, microondas y una tetera con varias infusiones. La cama era cómoda, todo estaba limpio. El personal bien.

Cons:

El armario era pequeño. La habitación estaba al fondo de un pasillo con subidas y bajadas.

2026-02-12 • via Nuitee
H
HugoMateo • couple • es
6
UN HOTEL ORIGINAL PERO LA CALIDAD NO ESTA A LA ALTURA.
Pros:

ES ORIGINAL POR DENTRO.
TIENE MUCHOS DETALLES PERO DA SENSACION QUE ES TODO DE ALMACENES CHINOS BARATOS.
LA CAMA ESTA MUY BIEN Y LA VERDAD QUE ESTA TODO LIMPIO.

Cons:

EL BAÑO NECESITA UNA ACTUALIZACIÓN Y ESTA REMATADO TODO CON SILICONA.
PUERTAS CORREDERAS DE ACORDEON DE PLASTICO QUE NO AJUSTA BIEN CUANDO ESTAS EN EL BAÑO.

2026-02-12 • via Nuitee
V
Vanessa • solo_traveller • es
10
Un hotel de cuento
Pros:

La decoración. Muy cuidada

Cons:

Que el teléfono de la habitación no funcionaba pero ya poco fue nada importante

2026-02-12 • via Nuitee
E
Edgar luis • couple • es
10
2026-02-12 • via Nuitee
M
Marco Favalli • solo_traveller • gb
9
2026-02-12 • via Nuitee
S
Susi • couple • es
5
Pros:

la cama

Cons:

habitación sin vista, con la ventana alta sin acceso a poder abrir , muy agobiante y ruidos. Cuando llegaban otros huéspedes se ilumina la habitación.

2026-02-12 • via Nuitee