Erase un Hotel

Hotels
8.5 (7628 reviews)
Bravo Murillo, 304 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Well-decorated hotel
Value for money
Cons:
Inconsistent breakfast service
Issues with cleanliness noted by some guests

Categories

Cleanliness
8.14
Overall positive feedback about cleanliness, though some concerns with service during breakfast were noted.
Service
9.11
Generally positive remarks regarding staff friendliness and helpfulness.
Location
9.15
Highlight on the hotel’s good location and accessibility.
Room Quality
9.1
Rooms are noted to be comfortable, spacious, and well-designed.
Amenities
8.13
Amenities are satisfactory but could be improved in some aspects.
Value for Money
8.09
Good value considering the features offered, though some guests indicated areas for improvement.
Food and Beverage
7.64
Inconsistent quality during breakfast service, impacting overall rating.
Overall Experience
8.61
Most guests expressed satisfaction overall, with minor issues acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:49

Property Description

Modern and Stylish Accommodation
Experience comfort and sophistication in our modern rooms featuring air conditioning, wooden floors, and private bathrooms. Relax and unwind in style after a day of exploring Madrid.

Convenient Location
Situated in the heart of Madrid's financial district, Erase un Hotel offers easy access to major attractions like Santiago Bernabeu Stadium, Puerta del Sol Square, and Retiro Park. With nearby metro and train stations, exploring the city is a breeze.

Accessible Amenities
Enjoy complimentary high-speed WiFi, an on-site café, and private parking during your stay. Whether you're here for business or leisure, our hotel provides the perfect blend of convenience and comfort.

Escape to Erase un Hotel for a memorable stay in Madrid.

Important information:

Please note that, during the booking process, guests are required to provide a valid credit card that belongs to the booker, otherwise the credit card will be marked as invalid.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7628 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
S
Sara • solo_traveller • es
8
Pros:

Está cerca del metro. La cama es cómoda.

Cons:

Echo en falta un lobby con sillones y mesas en la recepción.

2026-05-09 • via Nuitee
L
Leire • solo_traveller • es
7
.
Pros:

.

Cons:

.

2026-05-09 • via Nuitee
B
Bárbara • couple • cl
10
2026-05-09 • via Nuitee
S
Sofiia • solo_traveller • ru
8
Pros:

I booked the hotel last minute and was not disappointed! Nice room, big bed, the bathroom was great. I appreciated the microwave and snacks!

Perfect location if you are coming from the train station and also very convenient to travel to the airport. It takes a little bit of time to go to the city center, but i did not mind. Metro is 5 min away.

The neighborhood is quiet and residential. There was a cafe downstairs but i didn’t get the chance to try it.

Overall perfect for solo travel.

Cons:

The room was a little bit dark as the window face a building.

2026-05-09 • via Nuitee
V
veronica • solo_traveller • es
10
Pros:

Todo muy bien

2026-05-09 • via Nuitee
• couple • es
8
Pros:

Limpio, tranquilo, habitación adecuada. Muy cerca de boca del metro. Servicios próximos al hotel.

Cons:

Para mí una noche a 160 € noche habitación doble a más de 1/2 h. Del centro, lo considero caro.

2026-05-09 • via Nuitee
B
Balmes • couple • es
8
2026-05-08 • via Nuitee
A
Alems • couple • es
10
Fenomenal!
Pros:

Lo amplio de la habitación y la decoración.

2026-05-08 • via Nuitee
A
Ana • solo_traveller • es
10
2026-05-08 • via Nuitee
M
manuel • extended_group • es
8
Confortable
Pros:

Muy práctico . Estuvo muy bien .

Cons:

Estuvo muy bien

2026-05-07 • via Nuitee
P
Pedro • couple • es
10
2026-05-07 • via Nuitee
J
Jaime • solo_traveller • es
7
Pros:

Personal

Cons:

El garaje muy estrecho, se dia de a ver comunicado dicha circunstancia antes de cobrarlo o dar opción a verlo.

2026-05-07 • via Nuitee
A
Adriana • family_with_children • es
8
Pros:

Cercanía al metro

Cons:

Tiene una decoración peculiar

2026-05-07 • via Nuitee
J
Jacqueline • couple • bo
10
Mágica
Pros:

Todo

Cons:

Nada

2026-05-07 • via Nuitee
C
Christophe • family_with_children • be
7
Bien
Pros:

Chambre propre et suffisamment équipée.
Situé à proximité de stations métro.

Cons:

Couverture wi-fi (beaucoup de décrochages).
Nous aurions préféré un déjeuner au choix sous forme de buffet même si celui proposé sous forme d'assiette était bon (à prendre dans le commerce attenant à l'hôtel).

2026-05-07 • via Nuitee
M
María • solo_traveller • es
3
Decepcionante, engañada
Pros:

Las recepcionistas del turno de tarde. Súper profesionales.

Cons:

No suelo poner opiniones negativas, pero esta vez me veo en la obligación para que nadie más se sienta engañado. Reserve un apartamento, el cual, no se encuentra en el mismo edificio del hotel (te enteras cuando vas a realizar el check in). El problema no es que estuviera en el edificio de al lado, el problema es el “apartamento”. No se trata de un apartamento, sino dentro del apartamento, con una separación realizada más que cuestionable de dos habitaciones grandes. Y digo más que cuestionable la separación porque era de papel! Se podía oír absolutamente todo, incluso las notificaciones de WhatsApp… si eres una persona que le gusta el cotilleo, es tu sitio, porque te vas a enterar de todo. A esto, añade de que las ventanas no están insonorizadas, por lo que el tráfico de la calle principal va a ser tu amigo durante toda la noche. Los muebles destrozados y de mala calidad, sin hablar de la cama, que aunque fuera para una persona, parecía una cama de agua cada vez que te dabas la vuelta. La ducha…Enfin…en muy malas condiciones.
No se parece para nada a las fotos, pero a pesar de ello, me sentí engañada por el anuncio.

2026-05-07 • via Nuitee
N
Nuria • solo_traveller • es
8
2026-05-07 • via Nuitee
J
Jose Luis • solo_traveller • es
7
2026-05-07 • via Nuitee
S
Serhii • couple • ua
10
15 звезд из 10
Pros:

Отличная локация - место тихое, но прямая ветка метро в центр в двух минутах ходьбы, в минуте от меркадонны, кофеен.
Благодаря планировке, номер ощущался в два раза больше чем реальная площадь.
Отличная шумоизоляция и стабильный интернет.
Соотношение цена / качество меня очень порадовали

2026-05-06 • via Nuitee
E
Enrico • couple • it
4
Pros:

Abbiamo aggiunto una notte in più e ci hanno fatto pagare quasi il doppio , e ciliegina sulla torta al mattino seguente ,abbiamo scoperto che non era nemmeno compresa la colazione( come le altre notti prenotate).
Ci siamo sentiti presi in giro

2026-05-06 • via Nuitee