Erase un Hotel

Hotels
8.5 (7210 reviews)
Bravo Murillo, 304 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Well-decorated hotel
Value for money
Cons:
Inconsistent breakfast service
Issues with cleanliness noted by some guests

Categories

Cleanliness
8.14
Overall positive feedback about cleanliness, though some concerns with service during breakfast were noted.
Service
9.11
Generally positive remarks regarding staff friendliness and helpfulness.
Location
9.15
Highlight on the hotel’s good location and accessibility.
Room Quality
9.1
Rooms are noted to be comfortable, spacious, and well-designed.
Amenities
8.13
Amenities are satisfactory but could be improved in some aspects.
Value for Money
8.09
Good value considering the features offered, though some guests indicated areas for improvement.
Food and Beverage
7.64
Inconsistent quality during breakfast service, impacting overall rating.
Overall Experience
8.61
Most guests expressed satisfaction overall, with minor issues acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:49

Property Description

Modern and Stylish Accommodation
Experience comfort and sophistication in our modern rooms featuring air conditioning, wooden floors, and private bathrooms. Relax and unwind in style after a day of exploring Madrid.

Convenient Location
Situated in the heart of Madrid's financial district, Erase un Hotel offers easy access to major attractions like Santiago Bernabeu Stadium, Puerta del Sol Square, and Retiro Park. With nearby metro and train stations, exploring the city is a breeze.

Accessible Amenities
Enjoy complimentary high-speed WiFi, an on-site café, and private parking during your stay. Whether you're here for business or leisure, our hotel provides the perfect blend of convenience and comfort.

Escape to Erase un Hotel for a memorable stay in Madrid.

Important information:

Please note that, during the booking process, guests are required to provide a valid credit card that belongs to the booker, otherwise the credit card will be marked as invalid.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7210 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
M
Milagros • family_with_children • es
4
Necisita actulizarse
Pros:

El concepto se capta rápido y me parece ideal hace donde lo quieren enfocar, pero igual esa idea necesita un actualización
Los mensajes emotivos por todo el local están genial.

Cons:

Pues las instalaciones necesitan una actualización general, y una buena reforma con acabados y pulcros.

2026-03-14 • via Nuitee
S
Szymon • family_with_children • no
9
2026-03-14 • via Nuitee
D
Denise • extended_group • it
8
2026-03-14 • via Nuitee
D
Daniel • solo_traveller • de
7
2026-03-14 • via Nuitee
S
Sergio • couple • es
6
2026-03-13 • via Nuitee
J
Juan Jose • solo_traveller • gb
10
2026-03-13 • via Nuitee
S
Sara • solo_traveller • es
8
2026-03-13 • via Nuitee
A
Alessandra • family_with_children • gb
10
Pros:

Hotel curato nei minimi dettagli
Pulito, personale gentilissimo, delle piccole accortezze in camera che hanno reso il tutto meraviglioso. Grazie

2026-03-12 • via Nuitee
J
JOSE • couple • es
10
Erase un hotel excelente.
Pros:

Atención del personal lo primero, muy resolutivos. La decoración es muy original, todas las zonas de las habitaciones limpias.

Cons:

Olor del desagüe. Falta atención en detalles como ajustar la tapa del inodoro, revisar que los cajones del mueble de cocina funcionen correctamente.

2026-03-12 • via Nuitee
V
Volodymyr • couple • ua
8
2026-03-12 • via Nuitee
P
Phakhini • solo_traveller • es
8
2026-03-12 • via Nuitee
L
Liz • solo_traveller • es
10
2026-03-12 • via Nuitee
L
Luis • couple • es
8
2026-03-11 • via Nuitee
C
Contreras • couple • do
10
Muy buen apartamento me gusta todo
Pros:

Muy cómodo todo

Cons:

No me gustó que la televisión no cojia Netflix

2026-03-11 • via Nuitee
A
Anne • couple • es
8
A fairytale experience in a fabulois city
Pros:

It’s unique and full of positive messages. The staff are really helpful and the rooms are truly comfortable

Cons:

Although the breakfast was excellent and the staff in the cafeteria were helpful, it was tricky getting a table

2026-03-11 • via Nuitee
M
Maria • couple • tr
10
Pros:

Breakfast= amazing! There is something special about all the people who work both at the cafe and on staff. Someone put a lot of thought into the design of the rooms, has all the priorities in a hotel clear and knows how to hire amazing staff.

2026-03-11 • via Nuitee
O
Oliveros • couple • es
10
Pros:

Buenas atención

2026-03-11 • via Nuitee
E
EspeMH65 • solo_traveller • es
10
Pros:

La decoración, los detalles que te dejan en la habitación, la comodidad

Cons:

Eche de menos una habitación algo mas calidad, el aire caliente tardo en salir

2026-03-11 • via Nuitee
H
Helene • couple • es
9
Pros:

Relación calidad precio, el personal atento… tuvimos un problema con la vitro en la cocina y nos buscaron una solución, muy amables

Cons:

El ruido por la avenida, la habitación da directamente a la calle

2026-03-10 • via Nuitee
R
Romero • solo_traveller • es
8
2026-03-10 • via Nuitee