Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Clean bedding
Cons:
Poor cleanliness
Old and tired rooms
Poor food quality

Categories

Cleanliness
6.35
Multiple mentions of unpleasant odors and lack of cleanliness in rooms and common areas.
Service
8.31
General sentiment about friendly staff, but some issues with professionalism noted.
Location
8.85
Mentioned positively in several reviews as well-situated.
Room Quality
6.81
Room conditions described as outdated with issues like peeling paint and maintenance problems.
Amenities
7.34
Standard amenities available, but with negative feedback on restaurant quality.
Value for Money
6.8
Guests feel the price does not align with the quality of rooms and services.
Food and Beverage
5.85
Consistently noted as poor quality and overpriced in multiple reviews.
Overall Experience
7.32
Guests expressed overall dissatisfaction, especially in comparison to other hotels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:33

Property Description

Modern and Convenient Accommodation

The Novotel Metz Hauconcourt offers a modern and convenient stay just minutes away from Amnéville and Metz. With 132 guestrooms, including accessible options, guests can enjoy air-conditioned rooms with private bathrooms and Wi-Fi.

Dining and Entertainment Options

Indulge in contemporary cuisine at Brasserie maison Ô Fourneau for breakfast, lunch, and dinner. The bar provides 24/7 service for guests looking to unwind. Situated near Walygator Fun Park, the hotel offers both relaxation and entertainment options.

Family-Friendly Amenities

Ideal for families, the hotel allows up to 2 children to stay for free. Surrounded by parkland, it's a perfect retreat for both business and leisure travelers. Book your stay now for a memorable experience at Novotel Metz Hauconcourt.

Important information:

Baby cots are available on request. If you are coming with children, please specify it in the Special Requests box when reserving. Please note that children under 16 years old can enjoy breakfast for free if the accompanying adult(s) take breakfast.
Please note that sofa bed are reserved for children from 3 to 15 years old. An ID might be requested at check-in to verify your children age.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Fri, Nov 28, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 2579 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 5.85
Overall Experience: 7.32
C
COralie extended_group fr
4
Très très cher pour la qualité des chambres
Pros:

Le personnel très gentil et agréable

Cons:

Le rapport qualité prix n’est pas bon. L’établissement est très vieux et les chambres non rénovées . Le standing novotel n’y est pas du tout .

2026-03-27 via Nuitee
D
dr C. couple nl
8
Very good!
Pros:

Close to highway. Graded parking. Restaurant and bar open till late (22.00). Very nice but small bathroom. Separatel toilet!!👍🏻

Cons:

Not enough amount of water out of the shower to take a good douche

2026-03-25 via Nuitee
P
Phanou08500 family_with_children fr
7
Pros:

Le lit très bien

Cons:

La douche ne fonctionnait pas

2026-03-24 via Nuitee
F
Ferdinand family_with_children be
7
Pros:

Petit déjeuner excellent

Cons:

Le restaurant pour le dîner était moins bon

2026-03-23 via Nuitee
B
Bryan couple fr
10
Top
Pros:

L’accueil

Cons:

Ras

2026-03-23 via Nuitee
J
Julien family_with_children fr
10
2026-03-22 via Nuitee
M
Michael family_with_children fr
9
2026-03-22 via Nuitee
A
Agnès extended_group fr
7
2026-03-19 via Nuitee
J
jennifer family_with_children fr
8
Pros:

Beau, propre et insonorisé et bien placer

Cons:

Les oreillers beaucoup trop dure, du coup le sommeil n'a pas été excellent c'est vraiment dommage

2026-03-16 via Nuitee
C
Carole couple be
7
Pros:

Accueil agréable, literie confortable, bornes pour voitures électriques, bon rapport qualité/prix.

2026-03-15 via Nuitee
M
Michael solo_traveller se
10
Nice hotel with good location when you are on the road.
Pros:

Nice hotel. I have stayed here many times since it is very practical when you are on the road. They serve breakfast at 06.30 which is very good. The restaurant is also very good. Nice winelist.

2026-03-15 via Nuitee
M
Martine family_with_children nl
9
2026-03-15 via Nuitee
T
Tiji solo_traveller fr
8
Cool
2026-03-14 via Nuitee
J
joceline couple fr
10
Pros:

Le cadre la propreté

Cons:

Rien

2026-03-14 via Nuitee
D
Dad59 family_with_children fr
8
2026-03-11 via Nuitee
D
Didier couple be
8
ideaal als tussenstop bij reis
Pros:

uitstekend ontbijt

Cons:

geen opmerkingen

2026-03-11 via Nuitee
S
Sandrine extended_group fr
8
C’était correct
Pros:

La proximité sur tous les axes

Cons:

Les salles de bain et les sanitaires sont vieillots

2026-03-09 via Nuitee
Y
YOAN solo_traveller fr
8
2026-03-08 via Nuitee
M
Maggie Pedder couple gb
6
Room was comfortable but the bed wasn’t.
Pros:

Staff pleasant and helpful. Rooms were basic but clean. Hotel was quiet.

Cons:

The sheet on the bed was too small. A fitted sheet would be better as the minute you got into bed the sheet came untucked. I had a poor night’s sleep as a result. The pillow was rock hard so I ended up with a sore neck.

2026-03-07 via Nuitee
Y
Yvonne family_with_children fr
8
Hôtel confortable, bien placé
Pros:

Bon accueil, bien placé par rapport à mon voyage. Grand parking fermé la nuit, endroit pour mettre le VTT pendant la nuit

2026-03-06 via Nuitee