Mercure Strasbourg Centre

Hotels
•
Mercure
7.6 (1232 reviews)
25 Rue Thomann , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
7.06
Several mentions of cleanliness issues, including old carpets and bathroom problems.
Service
8.53
Mixed sentiments, some reviews noted friendly staff, but others mentioned unfriendly service during issues.
Location
9.07
Consistently praised as a positive aspect, close to city center and transport.
Room Quality
7.52
Mentioned as old and needing updates, with both comfort and issues noted.
Amenities
7.05
Noted as lacking, with specific mentions of insufficient bathroom supplies.
Value for Money
7.01
General sentiment indicated some dissatisfaction with value compared to price.
Food and Beverage
6.06
Significant negativity regarding breakfast options and quality.
Overall Experience
8.53
Overall experience was positive, though with room for improvement based on various factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:59

Property Description

Modern Rooms with Amenities
Guest rooms at Mercure Strasbourg Centre are elegantly furnished with modern furniture and feature air conditioning, flat-screen TVs, and complimentary Wi-Fi. Each room also includes a refreshing bottle of water and a private bathroom with a bath or shower.

Unique Panoramic View and Buffet Breakfast
Enjoy a one-of-a-kind experience at Mercure Strasbourg Centre with a stunning panoramic view from the 7th floor where a delicious buffet breakfast is served daily. Start your day with a scenic backdrop of the city.

Convenient Location and Free Fitness Centre
Located in the heart of Strasbourg, just a short distance from Notre Dame Cathedral and Petite France, our hotel offers the perfect base for exploring the city. Take advantage of free access to the fitness centre during your stay for a relaxing workout session.

Book your stay at Mercure Strasbourg Centre now to experience the best of comfort and convenience in Strasbourg!

Important information:

Baby cots are available on request.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

7.6
Based on 1232 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 8.53
F
Federica • solo_traveller • it
9
2026-06-27 • via Nuitee
A
Amaía • solo_traveller • gb
5
Pros:

The location is great and the bed was comfy

Cons:

The cleanliness didn’t meet the standards expected of a 4-star hotel

2026-06-27 • via Nuitee
B
Brigitta • couple • ch
7
2026-06-27 • via Nuitee
M
Michel • couple • fr
9
Lieu idéal pour visiter Strasbourg
Pros:

Très bon emplacement; excellent accueil. Chambre de bonne dimension, au calme. Possibilité de prendre le petit déjeuner sur la terrasse. Bon rapport qualité prix.

Cons:

Rien qui ne mérite d’être signalé

2026-06-26 • via Nuitee
J
Jason Alexander • couple • nl
1
2026-06-24 • via Nuitee
C
Cedric • solo_traveller • fr
10
2026-06-22 • via Nuitee
H
Herbert • solo_traveller • de
8
2026-06-22 • via Nuitee
D
Danica • extended_group • me
10
Odlicno
Pros:

Sve

2026-06-20 • via Nuitee
C
Christoph • extended_group • de
7
Gute Unterkunft für Wochendtripp
Pros:

Tolle Lage

Cons:

Klimaanlage im Zimmer scheint nicht zu funktionieren

2026-06-18 • via Nuitee
W
wolkowicz • family_with_children • fr
8
2026-06-18 • via Nuitee
J
Juan Esteban • couple • co
10
Pros:

Todo organizado y cómodo

2026-06-18 • via Nuitee
T
Thia • couple • be
7
Goed voor 1 nacht,locatie wat minder
Pros:

De kamers waren groter dan verwacht en het bed was ruim genoeg.Het ontbijt was ook heel lekker.

Cons:

Geen plaats in de garage en er was geen oplaad station direct in de buurt,wel wat lawaai in de gang en buiten.

2026-06-17 • via Nuitee
V
vincent • solo_traveller • fr
5
Pros:

La gentillesse du personnel

Cons:

La vétusté de la chambre,clim ne fonctionnait pas,salle de bain avec soucis de lavabo et bac de douche,plafond salle de bain mauvais etat le morceau de cellophane dans mon jambon au petit déjeuner

2026-06-15 • via Nuitee
Y
Yoram • couple • il
9
לדעתנו המלון איננו של ארבעה כוכבים כפי שמוצג .
Pros:

מיקום מעולה , צוות מתפקד בצורה מעולה .

Cons:

תחזוקת החדר לוקה בחסר . המיזוג לא עבד ,חלון החדר נפתח בקושי רב , לחצן הניאגרה לא מחוזק לקיר .

2026-06-15 • via Nuitee
B
Biver • solo_traveller • lu
9
2026-06-15 • via Nuitee
E
Emma • couple • gb
10
Wonderful hotel in a wonderful town, I’m very eager to go back.
Pros:

Great area, easy access to tram. Comfortable beds & spacious room/bathroom. Staff were exceptional in helping myself with phone issues and my friend with lost property.

2026-06-15 • via Nuitee
S
Sabrina • couple • ch
8
2026-06-14 • via Nuitee
A
Allan • couple • fr
6
Pros:

L’emplacement est ideal

Cons:

Le parking même réservé est complet ce qui est fort dommage

2026-06-14 • via Nuitee
A
Angela • couple • br
10
Pros:

Mto agradável além do hotel ser próximo das melhores atrações da bela Strazbourg.

2026-06-12 • via Nuitee
S
Shaneyl • solo_traveller • fr
8
2026-06-11 • via Nuitee