Mercure Strasbourg Centre

Hotels
•
Mercure
7.6 (1092 reviews)
25 Rue Thomann , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
7.06
Several mentions of cleanliness issues, including old carpets and bathroom problems.
Service
8.53
Mixed sentiments, some reviews noted friendly staff, but others mentioned unfriendly service during issues.
Location
9.07
Consistently praised as a positive aspect, close to city center and transport.
Room Quality
7.52
Mentioned as old and needing updates, with both comfort and issues noted.
Amenities
7.05
Noted as lacking, with specific mentions of insufficient bathroom supplies.
Value for Money
7.01
General sentiment indicated some dissatisfaction with value compared to price.
Food and Beverage
6.06
Significant negativity regarding breakfast options and quality.
Overall Experience
8.53
Overall experience was positive, though with room for improvement based on various factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:59

Property Description

Modern Rooms with Amenities
Guest rooms at Mercure Strasbourg Centre are elegantly furnished with modern furniture and feature air conditioning, flat-screen TVs, and complimentary Wi-Fi. Each room also includes a refreshing bottle of water and a private bathroom with a bath or shower.

Unique Panoramic View and Buffet Breakfast
Enjoy a one-of-a-kind experience at Mercure Strasbourg Centre with a stunning panoramic view from the 7th floor where a delicious buffet breakfast is served daily. Start your day with a scenic backdrop of the city.

Convenient Location and Free Fitness Centre
Located in the heart of Strasbourg, just a short distance from Notre Dame Cathedral and Petite France, our hotel offers the perfect base for exploring the city. Take advantage of free access to the fitness centre during your stay for a relaxing workout session.

Book your stay at Mercure Strasbourg Centre now to experience the best of comfort and convenience in Strasbourg!

Important information:

Baby cots are available on request.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

7.6
Based on 1092 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 8.53
V
Viktor • couple • ch
7
Es hat uns gefallen. Wir werden warscheinlich ein anderes mal ein anderes Hotel nehmen.
Pros:

Die Lage ist soweit ok
Die Zimmr sind in die Jahre gekommen.

Cons:

Die Zikmmer haben so ein Holzschild um dem Reinigungspersonal zu zeigen ob aufgeräumt werden soll. Nur versteht kein Mensch was auf diesem Schiled steht.
Frühstück war nicht im Preis inbegriffen
Das Frühstück war eher bescheiden.

2026-02-13 • via Nuitee
K
Kristina • solo_traveller • ua
10
2026-02-13 • via Nuitee
P
pepejo • family_with_children • ch
4
2026-02-09 • via Nuitee
C
Carme • couple • es
10
Lloc agradable, ben ubicat.
Pros:

La ubicació excel·lent, a peu a tot arreu. L'amabilitat del personal

2026-02-09 • via Nuitee
G
Giner • couple • fr
10
2026-01-31 • via Nuitee
M
Matz • couple • se
8
Bra men slitna rum och trasiga dörrar
Pros:

Läget och frukost

Cons:

Slitna rum och trasiga dörrar

2026-01-31 • via Nuitee
L
Luka • couple • de
6
In Ordnung
Pros:

Die gute Lage, das freundliche Personal und das bequeme Bett.

Cons:

Die Hygiene (Haare im Bad), die Kälte (Heizung hat nicht ausreichend funktioniert) und das Mäuseproblem.

2026-01-29 • via Nuitee
S
Stefanos • couple • gr
9
Pros:

Εξαιρετική τοποθεσία, δίπλα στην πλατεία Κλεμπέρ
Εσωτερική σύνδεση με το Σοφιτέλ

2026-01-28 • via Nuitee
A
Akif • family_with_children • tr
8
2026-01-27 • via Nuitee
I
Ioannis • family_with_children • gr
7
Μέτριο
Pros:

Καλή τοποθεσία

Cons:

Τα δωμάτια δεν είχαν ζέστη ειχε κρύο δυστυχώς

2026-01-26 • via Nuitee
K
KAY C. • family_with_children • us
10
Pros:

The staff and the afternoon Gluhwein & cookies were both wonderful!

2026-01-24 • via Nuitee
H
herve • solo_traveller • fr
10
idéal
Pros:

le grand calme

Cons:

rien

2026-01-21 • via Nuitee
R
Robert • family_with_children • fr
8
Parfait
Pros:

Les petits déjeuner étaient très bons
L accueil était parfait

2026-01-20 • via Nuitee
C
Corentin • couple • fr
5
Magnifique ville
Pros:

J’ai bien aimé l’emplacement et la beauté de la chambre

Cons:

Lors de notre séjour, nous avions réservé une chambre privilège. Le gros soucis rencontré et que nous étions à côté de l’ascenseur et il n’a pas arrêté de faire du bruit toute la nuit donc impossible de dormir. Je trouve ça vraiment dommage au vus du prix de la nuit…

En espérant avoir un retour de votre part par rapport à cela

2026-01-20 • via Nuitee
A
Alexandre • extended_group • be
7
Pros:

Chambre conforme aux attentes et très bonne localisation

Cons:

La douche dans la baignoire qui ne tient pas

2026-01-20 • via Nuitee
S
Shaun • couple • gb
8
Pros:

friendly and helpful staff.
Decent breakfast.

2026-01-19 • via Nuitee
M
Manish Man • couple • in
7
2026-01-19 • via Nuitee
D
DENIS • couple • fr
8
2026-01-19 • via Nuitee
M
Martine • family_with_children • fr
6
Séjour agréable grâce à l’hôtesse et à l’emplacement de l’hotel
Pros:

Hôtel très bien situé pour visiter la cathédrale et la petite France

Cons:

L’insonorisation des chambres est nulle et la moquette devrait être changée .
Un ascenseur pour desservir le parking serait judicieux.(escalier en colimaçon et avec des bagages ce n’est pas pratique voir dangereux)

2026-01-19 • via Nuitee
M
Michel • couple • fr
7
2026-01-19 • via Nuitee