Mercure Strasbourg Centre

Hotels
•
Mercure
7.6 (1099 reviews)
25 Rue Thomann , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor amenities
Unsatisfactory breakfast

Categories

Cleanliness
7.06
Several mentions of cleanliness issues, including old carpets and bathroom problems.
Service
8.53
Mixed sentiments, some reviews noted friendly staff, but others mentioned unfriendly service during issues.
Location
9.07
Consistently praised as a positive aspect, close to city center and transport.
Room Quality
7.52
Mentioned as old and needing updates, with both comfort and issues noted.
Amenities
7.05
Noted as lacking, with specific mentions of insufficient bathroom supplies.
Value for Money
7.01
General sentiment indicated some dissatisfaction with value compared to price.
Food and Beverage
6.06
Significant negativity regarding breakfast options and quality.
Overall Experience
8.53
Overall experience was positive, though with room for improvement based on various factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:59

Property Description

Modern Rooms with Amenities
Guest rooms at Mercure Strasbourg Centre are elegantly furnished with modern furniture and feature air conditioning, flat-screen TVs, and complimentary Wi-Fi. Each room also includes a refreshing bottle of water and a private bathroom with a bath or shower.

Unique Panoramic View and Buffet Breakfast
Enjoy a one-of-a-kind experience at Mercure Strasbourg Centre with a stunning panoramic view from the 7th floor where a delicious buffet breakfast is served daily. Start your day with a scenic backdrop of the city.

Convenient Location and Free Fitness Centre
Located in the heart of Strasbourg, just a short distance from Notre Dame Cathedral and Petite France, our hotel offers the perfect base for exploring the city. Take advantage of free access to the fitness centre during your stay for a relaxing workout session.

Book your stay at Mercure Strasbourg Centre now to experience the best of comfort and convenience in Strasbourg!

Important information:

Baby cots are available on request.

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

7.6
Based on 1099 reviews
Cleanliness: 7.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.06
Overall Experience: 8.53
D
dusan • couple • at
8
Für kurzen Besucch geignet
Pros:

Lage

Cons:

Schwierig mit dem parkplatz

2026-04-16 • via Nuitee
L
Lothar • solo_traveller • at
8
Pros:

Tolle Lage, sauber mit gutem Frühstück.

Cons:

Ausstattung in die Jahre gekommen und zum Teil kaputt.

2026-04-16 • via Nuitee
L
Lyubomyr • solo_traveller • ua
9
Pros:

Чудовий сніданок на сьомому поверсі. Навесні особливо красиво спостерігати світанок — атмосфера просто неймовірна.

2026-04-14 • via Nuitee
D
Deborah • couple • ch
5
War für ein Wochenende okay.
Pros:

Die Lage war zentral und das Frühstück war sehr gut.

Cons:

Das Essen für den Zimmerservice war unterirdisch schlecht. Kaum Auswahl und qualitativ sehr schlecht.
Nur Duschgel vorhanden, sonst keine Badartikel wie Duschhaube, Wattestäbchen etc.

2026-04-14 • via Nuitee
L
Loïc • couple • ch
8
2026-04-13 • via Nuitee
• family_with_children • fr
7
2026-04-12 • via Nuitee
D
damla • couple • de
7
2026-04-09 • via Nuitee
D
Daniel • solo_traveller • lu
7
Good location but I don't like the decoration of the rooms in the ACCOR chain which looks cheap
Pros:

Great location

Cons:

Horrible parking which is not usable by invalids

2026-04-09 • via Nuitee
S
Susi • couple • de
7
2026-04-08 • via Nuitee
I
István • family_with_children • hu
9
2026-04-08 • via Nuitee
J
James • family_with_children • fr
8
2026-04-08 • via Nuitee
G
Giovanni • extended_group • it
9
Ottimo
Pros:

Tutto tranne il piatto doccia decentrato rispetto alla doccetta

Cons:

Il piatto doccia decentrato rispetto alla doccetta

2026-04-07 • via Nuitee
S
Simon • couple • ch
8
2026-04-07 • via Nuitee
J
Jihan • couple • de
8
2026-04-07 • via Nuitee
H
Hannah • family_with_children • de
7
Wochenendausflug
Pros:

Die Betten waren sehr bequem und das Zimmer für die Zwecke großzügig, zum Flur mit Badezimmer gibt es noch eine Tür, damit man den Hotelflur weniger hört.
Das Bad war zwar klein, aber zweckmäßig und funktional und sauber.
Zu Fuß ist die Altstadt in 5 bis 10 Minuten zu erreichen, vom Straßenlärm hört man kaum etwas.
Es gibt eine Wasserauffüllstation in der Lobby.
Auf Probleme wurde sehr schnell reagiert.

Cons:

Leider quietschte die Tür Zum Bad etwas, das war nachts irritierend.

2026-04-06 • via Nuitee
D
Delphine • solo_traveller • fr
8
2026-04-06 • via Nuitee
S
Sascha • family_with_children • de
9
2026-04-05 • via Nuitee
A
Asiye • solo_traveller • ch
7
Es geht
Pros:

Es hat sehr fein geduftet, Zimmer war schön.

Cons:

Im Zimmer kann man nicht Internet verbinden.
Wir haben unsere Auto 17.30 bis nächste Tag 13.00 Uhr parkiert 28.00 Euro ekstrem teuer Hotel Personal hat uns dort geschickt.

2026-04-05 • via Nuitee
J
Joanne • family_with_children • gb
9
Pros:

Nice big towels. Very comfortable bed.

Cons:

Shower took a long time to heat up but when it had reached temperature it was fine.

2026-04-04 • via Nuitee
C
ceccoli • family_with_children • sm
9
2026-04-03 • via Nuitee