Hyatt Place San Antonio Riverwalk

Hotels
Hyatt Place
8.8 (1339 reviews)
601 South Saint Mary's Street , San Antonio , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cleanliness
Good breakfast
Cons:
Noisy construction
Pricing issues
Limited breakfast space
Issues with bedding

Categories

Cleanliness
8.38
Clean room mentioned, but complaints about bedding.
Service
9.35
Friendly staff highlighted, with some service complaints.
Location
9.39
Great location near River Walk mentioned multiple times.
Room Quality
8.34
Spacious rooms noted, but some complaints about noise and bedding.
Amenities
8.87
Some complaints about breakfast space and construction.
Value for Money
8.33
Mixed reviews regarding pricing fairness.
Food and Beverage
8.38
Breakfast generally good, with some complaints about variety.
Overall Experience
9.35
Overall enjoyment despite some issues; a mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:59

Property Description

Convenient Location Near Major Attractions

Located just a short walk from The San Antonio River Walk and The Alamo, Hyatt Place San Antonio Riverwalk offers a prime location for exploring the city. The Henry B. Gonzales Convention Center is also within walking distance, making it an ideal choice for business travelers and tourists alike.

Modern Rooms with Comfortable Amenities

The hotel's modern, non-smoking rooms provide a comfortable retreat after a day of sightseeing or meetings. Featuring a seating area, flat-screen TV, refrigerator, and coffee maker, each room is thoughtfully designed with warm colors to create a cozy atmosphere.

On-Site Fitness and Dining Options

Guests can stay active at the fitness room or catch up on work at the business center. Complimentary Wi-Fi is available throughout the property. For dining, the 24/7 Guest Kitchen offers fresh snacks, while the on-site bakery café provides a convenient option for meals.

Ready to experience the best of San Antonio? Book your stay at Hyatt Place San Antonio Riverwalk today!

Important information:

Our hotel will be undergoing a makeover of guest rooms and public spaces from October 2023 through Late-January 2024. Please pardon any construction during this period. To accommodate you, amenities and other facilities may be relocated to a different section of our hotel. We apologize for any inconvenience. Please contact the hotel for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1339 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.35
J
Julie family_with_children us
10
Pros:

Clean and Safe 🌻

2026-07-23 via Nuitee
S
Sarah family_with_children us
9
2026-07-17 via Nuitee
B
Brittani solo_traveller us
10
Pros:

Staff was friendly and on top of everything! The location was great, it was clean and although busy it was quiet.

2026-07-16 via Nuitee
D
Damian8400 extended_group pl
8
2026-07-15 via Nuitee
J
Jason couple us
10
2026-07-12 via Nuitee
W
Wendy couple nl
7
Pros:

Prijs/kwaliteit

Cons:

Erg druk bij ontbijt

2026-07-11 via Nuitee
L
Lynn Mcgarity family_with_children us
10
Excellent service
Pros:

Excellent experience

Cons:

Everything was excellent

2026-07-09 via Nuitee
J
Jose family_with_children us
7
Friendly staff and front counter personnel! Great room cleaning staff as well.
Pros:

The price was decent for the location on July 4th weekend.

Cons:

Restroom door too close to the toilet. The breakfast could of been better. The scrambled were not good at all. It could of overall been better.

2026-07-07 via Nuitee
O
Oscar family_with_children us
9
100% recommend! Enjoyed the stay staff was polite
Pros:

Nice place and nice view of river.

Cons:

Only 2 elevators

2026-07-06 via Nuitee
M
Magali Jimenez solo_traveller us
10
2026-07-06 via Nuitee
L
Lindsay solo_traveller us
10
Pros:

Very nice and a good location.

Cons:

The tiny compact restrooms.

2026-07-06 via Nuitee
B
Branden family_with_children us
10
Pros:

Hotel very nice and clean

2026-07-06 via Nuitee
L
Laura Natalia family_with_children mx
9
BUENAS NOCHES
Pros:

UBICACION
DESAYUNO
ATENCION

2026-06-30 via Nuitee
N
Nancy solo_traveller us
9
2026-06-26 via Nuitee
G
Gino family_with_children us
10
2026-06-26 via Nuitee
D
Donald couple us
10
2026-06-26 via Nuitee
J
Jeanette couple us
10
2026-06-25 via Nuitee
H
Hernandez couple us
10
2026-06-25 via Nuitee
K
Karen family_with_children us
9
Great place to stay
Pros:

It was close to the convention center (which is what we wanted). Hotel parking was amongst the cheapest in downtown San Antonio (some says we Uber’d for only $8 to the convention center). Staff was very nice…manager was friendly (& made the best white chocolate mocha’s).

Cons:

The washer didn’t work :( which I was counting on. Also, the pool didn’t look very clean so we didn’t use it

2026-06-22 via Nuitee
L
Linda couple us
9
Close to downtown San Antonio with plenty of parking available. Quiet area, not next to highway.
Pros:

Wonderful location from River Walk. Our room and breakfast were terrific. Staff is friendly and helpful. Everything went very smoothly.

2026-06-16 via Nuitee