Mercure Vichy

Hotels
•
Mercure
6.9 (245 reviews)
130 Boulevard des Etats-Unis , Vichy , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Clean and comfortable
Helpful staff
Modern decor
Great location
Cons:
Noisy cleaning staff
Lack of accessible shower options
Minor issues with maintenance and assistance

Categories

Cleanliness
6.85
Overall clean and comfortable, but discussed noisiness affecting the experience.
Service
7.85
The staff is very helpful and professional.
Location
7.85
Great location in the heart of the city.
Room Quality
7.35
Rooms are new and modern, though lacking some accessibility features.
Amenities
5.35
Limited amenities noted, but overall acceptable for a newly renovated hotel.
Value for Money
6.35
Decent value considering the renovations, but some limitations.
Food and Beverage
7.35
Very good breakfast mentioned.
Overall Experience
6.25
A pleasant stay overshadowed by some noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 06:06

Property Description

Luxurious Spa Experience at Thermes des Dômes
Indulge in relaxation with direct access to the renowned spa, open for most of the year. Surrounded by lush gardens, Mercure Vichy Thermalia offers a tranquil retreat just minutes away from the city center.

Culinary Delights and Refreshing Drinks
Savor the taste of the region with locally sourced dishes at the hotel restaurant. Unwind with a selection of beverages at the bar, perfect for a casual evening after a day of sightseeing.

Convenient Location for Leisure and Travel
Explore nearby attractions like Vichy Golf Club and Stade Darragon, or take a leisurely stroll to Vichy Train Station. With Clermont Ferrand Airport within reach, your journey to Mercure Vichy Thermalia begins seamlessly.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CFE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 245 reviews
Cleanliness: 6.85
Service: 7.85
Location: 7.85
Room Quality: 7.35
Amenities: 5.35
Value for Money: 6.35
Food and Beverage: 7.35
Overall Experience: 6.25
M
Michele • couple • fr
8
2026-06-29 • via Nuitee
V
Valere & malou • couple • be
7
Was slechts voor 1 nacht
Pros:

Het ontbijt was niet wat je zou verwachten van een 4 sterren

Cons:

De kamer rook sterk naar verflucht
Geen product om je haar te wassen
Geen watjes geen oorstokjes en geen kleine toilet doekjes
Geen geurverfrisser op wc

2026-06-26 • via Nuitee
N
Nicola • couple • gb
8
2026-06-22 • via Nuitee
P
Pierre • couple • ch
10
2026-06-21 • via Nuitee
C
Clémence • solo_traveller • fr
9
Pros:

Le lieu était très proche du centre ville et de l’Allier

2026-06-21 • via Nuitee
V
valdemir • couple • br
9
Excelente
Pros:

Da localização e da limpeza

Cons:

Gostei de tudo

2026-06-19 • via Nuitee
G
Gracianne • solo_traveller • fr
8
2026-06-18 • via Nuitee
A
ASTOU • solo_traveller • cf
7
Pros:

THE HOTEL IS GOOD NOT FAR FROM CITY CENTER AND ROOM IS GOOD AND THE BREAKFAST TOO. I WAS CHARGED TWICE BREAKFAT FROM BOOKING AND HOTEL

Cons:

THET ARE DOING RENOVATION IN FRONT OF THE HOTEL. TOO MUCH NOISE RIGHT NOW

2026-06-18 • via Nuitee
P
patrmirlis • family_with_children • fr
8
Hotel conseillé à condition de ne pas passer du temps dans les locaux, s'il pleut.......quel ennui!
Pros:

Emplacement au centre ville. Parking au pied de l'hôtel. Climatisation. Chambre de belles dimensions et agréable.

Cons:

PERSONNEL DE RECEPTION PAS PROFESSIONNEL. Décoration froide. Demande de paiement de la "totalité, chambre + petit déjeuner, du séjour" avant même la remise des clés. Salle de bain minuscule. Petit déjeuner buffet bien garni mais sans originalité (19,50€).

2026-06-17 • via Nuitee
L
laurent • couple • fr
8
Très bien
Pros:

Son emplacement

Cons:

Les travaux et du coup une signalétique absente (d’un côté en tout cas)

2026-06-15 • via Nuitee
R
Rudy • solo_traveller • be
10
Pros:

De liging evenals het personeel

2026-06-15 • via Nuitee
H
Helma • couple • nl
9
Prima!
2026-06-11 • via Nuitee
A
abel • couple • fr
8
Cons:

quand les travaux seront terminés l'hotel sera super
la piscine et la restauration seront un plus

2026-06-11 • via Nuitee
A
alain • couple • fr
7
2026-06-11 • via Nuitee
K
KERNEVEZ • solo_traveller • fr
3
A fuir
Pros:

Accueil très désagréable, service client nul!

Cons:

Chef réception

2026-06-02 • via Nuitee
M
marie-odile • solo_traveller • fr
9
Toujours une bonne etape
Pros:

Hotel en ville et avec parking possible.
Hotel en travaux mais efforts pour satisfaire le client ( pas de resto mais snaking proposé)
Literie agreable.
Wc separé.frigo ....
Buffet du petit dejeuner tres bien.
Personnel de ce w e sympa

Cons:

....?
Salle de b un peu exigüe

2026-06-02 • via Nuitee
C
Chiara • couple • it
9
Pros:

La posizione, la pulizia e la colazione molto varia e ricca

Cons:

Nulla

2026-06-01 • via Nuitee
L
Luc • solo_traveller • fr
8
2026-06-01 • via Nuitee
P
Pierre-Joseph • solo_traveller • fr
9
Hôtel agréable.
Pros:

Hôtel rénové, chambre confortable et au calme, éclairage chambre bien étudié (ambiance, liseuses, etc.) très proche centre ville, parking, bon petit déjeuner, personnel agréable.

Cons:

Ras

2026-05-30 • via Nuitee
O
olivier • couple • fr
8
Pros:

Bon accueil
Le coussin Vichy
Le lit confortable
les belles rampes en bois dans les escaliers
Le beau jeu de boule d'un vieux casino à l'accueil

Cons:

la salle de bain trop petite
les savons placés trop haut et pas facilement utilisables
L'espèce de crépi au mur dans la chambre
la moquette qui fait un peu mal aux yeux dans les couloirs (on a déjà des motifs au mur !)
Le prix du parking prohibitif (du reste quasi vide...) et le prix du petit dej (du coup non pris)

2026-05-27 • via Nuitee