Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Cleanliness issues
Parking accessibility

Categories

Cleanliness
7.19
Some reviews indicated issues with cleanliness and noticeable odors.
Service
8.66
Multiple reviews highlighted the friendly and professional staff.
Location
7.7
While some reviews appreciated the proximity to the town, issues with accessibility were noted.
Room Quality
8.15
Rooms were generally described as spacious and comfortable.
Amenities
7.68
Amenities offered varied feedback, particularly about the spa and parking.
Value for Money
7.14
Concerns were raised regarding the pricing of the breakfast.
Food and Beverage
8.19
The breakfast was generally well-received with a good variety.
Overall Experience
7.66
Overall, feedback indicates a satisfactory experience with notable areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 21:30

Property Description

Luxurious Amenities

Indulge in our fitness room and relaxation area with a heated pool, sauna, hammam, and whirlpool - all complimentary for your enjoyment.

Gourmet Dining Experience

Savor modern cuisine at 'Le Mouton Blanc' restaurant or dine on the terrace overlooking the Moselle River. Unwind at the hotel bar for a relaxing evening.

Convenient Location

Explore nearby attractions like the floral gardens and the Museum of Ancient and Contemporary Art. With private parking and electric car charging stations, your stay is hassle-free.

Book your stay at Mercure Epinal Centre now for a luxurious and convenient experience!

Important information:

Please note that guests have free access to the spa from 10:00 to 23:00. Please note that the hotel's restaurant is closed all day on Saturdays and Sundays. Please note that children under 12 years old can enjoy breakfast for free.

The restaurant, the wellness area and the fitness room are only accessible on presentation of the health pass.

Our aesthetic cabin is open and offers various services

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 11 per day.

Location

Guest Reviews

7.8
Based on 986 reviews
Cleanliness: 7.19
Service: 8.66
Location: 7.7
Room Quality: 8.15
Amenities: 7.68
Value for Money: 7.14
Food and Beverage: 8.19
Overall Experience: 7.66
W
Weiser • family_with_children • fr
7
Pros:

Personnel très sympa

Cons:

Pas de balcon parking payant chambre un peu ancien eau de la piscine froide

2026-03-02 • via Nuitee
Y
Yannick • family_with_children • fr
9
Pros:

Hotel sympa et bien situé

Cons:

Parking un peu étroit

2026-03-01 • via Nuitee
R
Rita • family_with_children • be
10
Pros:

Breakfast, spa

2026-02-25 • via Nuitee
M
Mathieu • family_with_children • be
8
Pros:

Le déjeuner

Cons:

L’horaire de la piscine

2026-02-25 • via Nuitee
S
Samir • extended_group • fr
7
2026-02-24 • via Nuitee
S
SPR Lowe • solo_traveller • gb
8
Pros:

The stff were great, a wonderful welcome on arrival and very helpful on check out too. A nice restaurant and good service there as well. Very comfy bed with very nice cotton sheets.

Cons:

Not being able to park securely as the car oark was fully booked. Instead, I was lucky and got a spot on the pavement outside the door, but that wasby chance.

2026-02-24 • via Nuitee
A
Alejandra • family_with_children • fr
9
Tres bien!
Pros:

Proprete

Cons:

l'eau de la piscine a etait un peu froide

2026-02-23 • via Nuitee
T
Toby • family_with_children • be
8
2026-02-22 • via Nuitee
R
Reynald • family_with_children • fr
10
Très bien
Pros:

Très bien

2026-02-12 • via Nuitee
M
marielle • family_with_children • fr
9
Très bien
Pros:

Très bien

2026-02-10 • via Nuitee
M
marielle • family_with_children • fr
9
Très bien
Pros:

Très bien

2026-02-09 • via Nuitee
R
Rachid • family_with_children • fr
4
Pros:

Le petit déjeuner les employés

Cons:

Grande suite ou le chauffage ne fonctionnait pas nous avons eux très froid mon fils est tombé malade. Nous n'avons pas pu avoir de lit pour notre enfant de 3ans alors que nous l'avons bien demander a l'avance

2026-01-24 • via Nuitee
Y
Yvon • couple • be
8
Très bon séjour
2026-01-19 • via Nuitee
Y
Yvon • couple • be
8
Très bon séjour qui correspondait à notre attente.
2026-01-19 • via Nuitee
M
Marie • family_with_children • fr
3
2026-01-19 • via Nuitee
J
jean francois • family_with_children • be
8
2026-01-19 • via Nuitee
V
Vincent • couple • fr
8
2026-01-19 • via Nuitee
A
An • family_with_children • be
9
2026-01-18 • via Nuitee
S
Sandra • couple • fr
10
2026-01-11 • via Nuitee
P
PHILIPPE • couple • fr
6
beaucoup de commoditéss non disponibles
Pros:

personnel aimable

Cons:

restaurant fermé car le cuisinier n'a pas su venir
sauna hamman pas fonctionnel
heure du petit déjéuner trop tardif le we ( étions sur epinal pour une compétition sportive)
parking plein et non réservable à l'avance

2026-01-08 • via Nuitee