Embassy Suites Boca Raton

Hotels
Embassy Suites Hotels
7.5 (906 reviews)
661 Northwest 53rd Street , Boca Raton , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Good breakfast options
Cons:
Cleanliness issues
Unfriendly service from some staff

Categories

Cleanliness
6.25
Review mentions dirty bed bugs and bad smell; indicates issues with cleanliness.
Service
8.25
Service was described as standard, though some staff were unfriendly; adjustments made for balance.
Location
8.25
Multiple reviews praised the hotel's location near events.
Room Quality
7.25
Rooms described as spacious and newly renovated, but some issues noted.
Amenities
7.25
Mixed reviews; some appreciated breakfast and facilities, but pool needed repairs.
Value for Money
8.25
Fair pricing mentioned in the context of the room size and amenities.
Food and Beverage
7.25
Breakfast options varied, some were good, but others were not well handled.
Overall Experience
7.25
General sentiment was mixed but pointed towards a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:08

Property Description

Luxurious All-Suite Hotel near Highland Beach

Spacious Suites with Convenient Amenities: Each suite at Embassy Suites Boca Raton comes with a microwave, refrigerator, 2 cable TVs, and MP3 alarm clocks, ensuring a comfortable stay for all guests.

Delicious Dining Options: Indulge in American cuisine at the hotel's Twin Palms Restaurant for lunch and dinner, and start your day right with a hot breakfast included with your stay.

Complimentary Services and Facilities: Take advantage of the outdoor pool, free gym, and business center during your stay. Don't forget to unwind at the free manager's reception in the evenings, offering complimentary drinks and snacks.

Book your stay at Embassy Suites Boca Raton now for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

7.5
Based on 906 reviews
Cleanliness: 6.25
Service: 8.25
Location: 8.25
Room Quality: 7.25
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 7.25
E
EMERSON family_with_children br
10
2026-02-13 via Nuitee
J
Junior couple us
9
2026-02-11 via Nuitee
V
Veronique solo_traveller ch
1
Cons:

The room was very very dirty, the toilets clogged, the train outside was noisy and the elevators and hallways were filthy

2026-02-10 via Nuitee
H
Hidalgo couple ar
9
Pros:

La ubicación, las instalaciones, el personal

Cons:

La calefacción era insuficiente

2026-02-09 via Nuitee
D
Discerningvacationer Business
10
HOSPITALITY SPECIALIST THAT GOES OUT OF HER WAY
Pros:

Booking was done with a professional - Sheryl - I would use her for any business conferences in future or long stay - she is very responsive and diligent with bookings/needs

2026-02-06 via Tripadvisor
S
shiraseli Couples Boca Raton, Florida
2
Terrible, Illegal,Dirty,Insects
Pros:

disgusting not clean. There were roaches in the building and also in the room!! They are very rude! Terrible service and barely communication! Nobody knew anything and they overcharged my card without my consent for an extra 540 and added fake taxes on the food when I saw the breakdown. This is not legal! I am talking several secret taxes under a different name throughout the stay, tiny amounts but maybe seen 100 times to make more! I left and they are still charging my card for more charges had to call my bank!

2026-01-30 via Tripadvisor
J
Jenna family_with_children us
3
2026-01-30 via Nuitee
E
Estrada Rincon solo_traveller co
7
Mal
Pros:

La ubicación

Cons:

Lo que Booking me cobró. Me siento engañado. Porque la oferta decía impuestos incluídos y me cobraron más impuestos. Me retuvieron dinero y no me lo han devuelto. Mal.

2026-01-29 via Nuitee
O
omaniad Family
2
TERRIBLE!
Pros:

If I could give this hotel negative stars I would. What should’ve been a great gift from my brother, turned into fighting for our lives because ants basically took over the room. This wouldn’t have been a problem had the front desk addressed our issue when we first brought it to their attention. They promised to send someone up to take care of it the first time we brought it to their attention, no one ever came. We brought it to their attention 2 more times and still nothing. Finally on our last night there, they offered to switch our rooms. WHAT!? Room service never came, which I understand since Covid they only come every other day unless requested. But we were there for 4 nights and no one came. I have the best brother in the world for planning this trip, but this hotel ruined our experience. Went from being happy to now trying to soothe my 4 month old because he got bit by so many ants. Do not come here

2026-01-25 via Tripadvisor
E
Ericka extended_group us
10
Magnífico!!
Pros:

Limpio y organizado

Cons:

Me gustaría más variedad en el desayuno

2026-01-22 via Nuitee
E
Elizabeth family_with_children us
1
Terrible please nobody stay there
Pros:

Terrible hotel dirty bed bugs bad smell horrible housekeeping

Cons:

Everything

2026-01-20 via Nuitee
B
Brandy family_with_children us
1
Pitiful
Pros:

The breakfast was amazing, fresh hot, made to order

Cons:

Roaches, poor response, bad plumbing, the ceiling fell down in the room!

2026-01-20 via Nuitee
T
Taywan couple us
7
good but not up to my embassy suites expectations
Pros:

i love staying at embassy suites because of how spacious the rooms are and the evening reception, the breakfast is normally unmatched. this time it was just ok. most of the food was not heated. not sure what happened this time. staff was friendly.

Cons:

the quality of the breakfast, the fountains were off, and slight wear and tear on the room

2026-01-20 via Nuitee
P
Paradise36844406546 Couples
8
Great experience but be aware of added service charges
Pros:

The hotel is nice enough but could use some updating which I think they will do in summer 2026. The happy hour is a nice touch and the breakfast is great. The food in the restaurant is very good but beware of service charges. They add an 18% gratuity to the bill no matter how many people and don’t mention that to you. Even if you get a drink at the bar they add 18%. Shout out to the waiter who handles the entire dining room himself.

2026-01-19 via Tripadvisor
B
barbaracT1764OA Couples
10
Great Hotel
Pros:

This was our second time staying at this location, staff is always super helpful and friendly and they are always available when we need them. Our room was clean and made our stay super comfortable.

2026-01-19 via Tripadvisor
M
Melissa couple us
9
Great Service
Pros:

Brk. was great and the Service was wonderful

Cons:

Parking

2026-01-19 via Nuitee
M
Monike couple us
10
Good stay
Pros:

I loved everything about my stay, will truly be booking again.

Cons:

The Service

2026-01-19 via Nuitee
D
Dolores family_with_children us
10
Booking another stay to see my daughter!!
Pros:

Clean and friendly staff

Cons:

Nothing

2026-01-19 via Nuitee
N
Nathalie family_with_children us
9
Nice hotel and great customer service.
Pros:

The breakfast was great with a lot of choices of things that you can eat.

Cons:

The only thing I didn't like was one of the chef was very rude.

2026-01-19 via Nuitee
Y
yvette solo_traveller us
5
I’m glad I was only staying one nite.
Pros:

The location to meeting I was in town to attend was excellent just 10 min. just a 10 min drive.

Cons:

I’ve stayed at this location often, but I guess all things change. Some attention must be given to the every day workings such as : stepping into the lobby women’s restroom and its not clean ( no toilet paper in 2 stalls ) , checking the room door batteries to ensure they are working so your guest that are coming in don’t need to visit the front desk 2-3 times for the key card to be reset to get access to their room only to be told the battery needs to be changed and ( digital key won’t work either) . Finally getting into the room and the TV in the bedroom not working (it’s not the remote because it works for the TV in the other room ).the gentleman attendant at the entrance to the buffet the next morning was so focused on the collecting of my entrance ticket to the buffet he didn’t even greet me or say good morning, and the Buffett food cold at 7:30am ( it just started serving).

2026-01-19 via Nuitee