Quality Inn & Suites Orland Park - Chicago

Hotels
•
Quality Inn
7.2 (489 reviews)
8800 West 159th Street , Orland Park , US
+1 708-942-5776

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly, helpful staff
Clean rooms reported by multiple guests
Comfortable mattresses
Decent/acceptable breakfast
Reasonable price for many guests
Cons:
Outdated rooms/furniture and maintenance issues
Advertised pool/spa missing
Mold reported on ceilings in some rooms
Broken/nonworking amenities (ice machines, AC controls, slow elevator)
Safety concern (door pried open into room)
Gambling/slot machine area next to reception

Categories

Cleanliness
7
Mixed: several guests praised cleanliness and found rooms/cozy areas clean, but there are multiple reports of unmade rooms, trash, mold on ceilings and at least one safety/cleanliness concern.
Service
8
Generally positive: staff repeatedly described as friendly, helpful and responsive (front desk quickly moved a guest when the first room was unserviced), with only occasional complaints about staff/service.
Location
8.5
Consistently praised: many guests cited a good, convenient location near restaurants and for business/family visits.
Room Quality
6.5
Below average: frequent comments about outdated furniture, poor water pressure, cold rooms, lumpy/squeaky beds, bad pillows, mold, and other maintenance issues, though mattresses were praised by some.
Amenities
6.8
Mixed to negative: breakfast and basic amenities are present, but guests reported advertised pool/spa missing, nonworking ice machines, slow elevators and an intrusive gambling/slot area.
Value for Money
7.2
Mixed: several guests said the price was reasonable and comfortable for the cost, while others felt it was too expensive given condition and issues.
Food and Beverage
7.5
Generally acceptable: breakfast was often described as good for a motel or surprisingly yummy; some found it merely okay and noted excessive disposable plastic use.
Overall Experience
6.1
Mixed overall: many guests found the stay adequate for the price with good location and friendly staff, but repeated cleanliness, maintenance and amenity issues lowered overall impressions and a few safety concerns were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Urban Oasis in Orland Park

Convenient Location and Nearby Attractions
Discover the blend of urban culture and downtown charm at Quality Inn & Suites Orland Park - Chicago. Situated near major interstates and airports, our hotel offers easy access to popular attractions like Brookfield Zoo, downtown Chicago, and various entertainment venues.

Amenities Galore
Indulge in our hotel conveniences, from free high-speed internet and business center to indoor/outdoor pool, hot tub, and fully equipped fitness center. Start your day with a delicious hot breakfast and unwind in our spacious rooms, including deluxe suites with hot tubs.

Perfect Venue for Events
With a 22,000 square feet convention center accommodating up to 2,000 guests, our hotel is ideal for hosting business meetings or social gatherings. Experience comfort and convenience at our Orland Park retreat. Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Guests must be 21 years of age or older to check in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

7.2
Based on 489 reviews
Cleanliness: 7
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 7.5
Overall Experience: 6.1
S
Susan • couple • us
8
2026-11-05 • via Nuitee
J
Jada • couple • us
5
I would come here again just not as a first choice.
Pros:

The room was nice and cozy, all the amenities worked.

Cons:

The hotel staff, one specific lady who works night shift. Horrible attitude. And the breakfast, so lackluster.

2026-11-01 • via Nuitee
C
christopher • couple • us
5
2026-10-26 • via Nuitee
N
Nicolette • couple • us
10
2026-10-25 • via Nuitee
R
Rick • couple • us
8
2026-10-24 • via Nuitee
A
Albanese • couple • us
9
2026-10-23 • via Nuitee
A
Albanese • solo_traveller • us
9
2026-10-23 • via Nuitee
M
mlachonce76 • family_with_children • us
8
2026-10-21 • via Nuitee
E
Edward • solo_traveller • us
8
Good place if the location fits your needs
Pros:

Good location for business or family visit in this suburban area. Good breakfast for a motel, with pastries and coffee available before the 7 AM main breakfast.

Cons:

No major deficiencies

2026-10-14 • via Nuitee
W
William • extended_group • us
1
Bummed no pool
Cons:

They advertise a pool and spa, which they didn't have

2026-10-14 • via Nuitee
E
Esther • solo_traveller • us
9
Pros:

Everything was clean, everyone was nice.
Breakfast was surprisingly yummy.

Cons:

Furniture a little outdated but overall with the cleanliness made it look better.

2026-10-12 • via Nuitee
H
Hamdi • extended_group • mx
4
trabajo
Pros:

esta bien

Cons:

cargaron de cuenta warranty 1 usd + late fee 9/30/26 Late Fee 60.00 but i paid same day

2026-10-11 • via Nuitee
B
Beth • couple • us
8
Pros:

Mattresses are always great.

Cons:

Lobby dated. Slot machines are tacky.

2026-09-19 • via Nuitee
M
Matthew • solo_traveller • us
6
Staff was very friendly and helpful, some modernization would make it very nice.
Pros:

Close to everything I needed

Cons:

Very dated

2026-09-14 • via Nuitee
G
George • couple • us
8
2026-09-13 • via Nuitee
G
Grimes-Meyers • solo_traveller • us
8
Great place to stay for the price.
Pros:

I was very comfortable in the rooms. Very clean, great staff. Overall a wonderful place to lay your head down.

Cons:

The fact I had to go to another floor for ice machine.

2026-09-12 • via Nuitee
S
Shauna • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing everything was great

2026-09-07 • via Nuitee
K
Kali • couple • us
3
Good location, clean design, mold along the ceilings
Pros:

The front was clean and well designed

Cons:

There was mold on the ceilings

2026-09-07 • via Nuitee
K
Kelly • couple • us
5
2026-09-04 • via Nuitee
C
Carol • solo_traveller • us
4
2026-09-03 • via Nuitee