Best Western Plus Greenville I-385 Inn & Suites

Hotels
•
Best Western Plus
8.8 (2181 reviews)
831 Congaree Rd , Greenville , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Cleanliness issues
Inconsistent service by some staff

Categories

Cleanliness
7.38
There were significant cleanliness issues reported, including potential bed bugs.
Service
9.35
Most reviews highlight professional and friendly staff, with a few exceptions.
Location
9.39
Many guests appreciated the location close to restaurants and malls.
Room Quality
8.84
Rooms were generally reported as clean and comfortable, though there were individual complaints.
Amenities
8.87
Included clean rooms and a good breakfast, though some amenities were lacking.
Value for Money
8.83
Guests felt they received good value for their stay, despite some issues.
Food and Beverage
8.88
Breakfast received positive remarks for variety and quality.
Overall Experience
8.85
While experiences varied, the majority reported a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Convenient Location

Located just 12.8 km from Greenville-Spartanburg International Airport, Best Western Plus Greenville I-385 Inn & Suites in Greenville, South Carolina offers easy access for travelers.

Comfortable Rooms

All rooms are non-smoking and equipped with free WiFi, cable TV with HBO, refrigerator, coffee maker, and microwave. Some rooms even feature a seating area and whirlpool for added relaxation.

Amenities and Services

Guests can enjoy the outdoor pool, fitness centre, complimentary hot breakfast, business centre, meeting rooms, laundry facilities, and evening manager's reception. The hotel's proximity to Haywood Mall Shopping Center and Bob Jones University adds to its appeal.

Book now for a relaxing stay at Best Western Plus Greenville I-385 Inn & Suites!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 2181 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
J
Jacqueline Elmore • solo_traveller • us
9
Pros:

Friendly staff. Very clean

2026-07-17 • via Nuitee
E
Erolia • couple • us
8
Pros:

Especially happy with charging for EV. Breakfast was better than an average hotel breakfast. Espresso machine a bonus.

2026-07-16 • via Nuitee
D
Douglas • solo_traveller • us
9
Pros:

Everything

2026-07-16 • via Nuitee
M
Michal • solo_traveller • cz
9
3 weeks stay in Greenville SC
Pros:

Snídaně má stálý klasický základ, lehce obměňují teplé pokrmy, což je fajn. Většinou 2-3 druhy ovoce. Personál stále doplňuje a udržuje čistotu. Perfektní služby. Děkuji

Cons:

Americký (nejen hotelový) standard - úplně všechno je servírováno v plastu, nebo papíru. Co na kontaminaci mikroplasty asi řekne naše tělo?

2026-07-15 • via Nuitee
K
Karen • couple • us
8
Location met all expectations
Pros:

Breakfast was above average
Location was good

Cons:

Mattress should probably be replaced

2026-07-14 • via Nuitee
I
Ismet • family_with_children • us
9
2026-07-14 • via Nuitee
T
Tyler • couple • us
10
One night stay. Everything was clean and organized. Had no issues
Pros:

It was neat and tidy.

2026-07-13 • via Nuitee
B
Bill • solo_traveller • us
10
Pros:

The rooms were clean, and the staff was friendly. The price was reasonable for the king suite we get every time we come to Greenville. My wife tends to get hot at night, and the AC was so cold you could hang meat in there. Location is centered around stores and restaurants, so you never needed to go far.

Cons:

Minor things needed to be attended to and repaired, but every place is guilty of that.

2026-07-13 • via Nuitee
C
Candace Alexander • solo_traveller • us
5
Cons:

Room was dirty. Need did not sleep well.

2026-07-13 • via Nuitee
S
Setina • couple • us
7
2026-07-13 • via Nuitee
S
Setina • couple • us
7
2026-07-13 • via Nuitee
K
Kevin • solo_traveller • us
9
Cons:

Bathroom toilet issue

2026-07-12 • via Nuitee
V
Vladimir • solo_traveller • us
9
2026-07-11 • via Nuitee
K
Krystle • couple • us
2
Horrible Don’t Stay Here, More like a Motel 6, Revoke the Plus from the name!!!
Pros:

Claims to be a best western plus but the rooms were not clean bed sheets look dirty, wall paper peeling curtains hanging off of the wall chairs in the room worn and dirty. I’ve stayed in best western plus this one wasn’t up to standards for a regular best western this facility was more like a motel 6!!! Do not stay here.

Cons:

Dirty chairs, dirty linen, dirty and dingy towels, torn ragged curtains, torn wallpaper!!! Everything I was disgusted and disappointed. We booked because it was near a concert venue we were attending non-refundable.

2026-07-11 • via Nuitee
C
Caitlin • family_with_children • us
9
Pros:

Joshua at the front desk was super helpful!

2026-07-11 • via Nuitee
Y
Yong En • couple • us
8
2026-07-10 • via Nuitee
S
Sabine • solo_traveller • us
10
Convenient location for car trip
Pros:

Air conditioning worked very well, good wifi, healthy breakfast choices. I was able to check in early.

Cons:

It was perfect.

2026-07-08 • via Nuitee
G
Gregory • solo_traveller • us
1
2026-07-07 • via Nuitee
C
Christina • family_with_children • us
9
This hotel exceeded our expectations , location was great also .
Pros:

The breakfast was great . Each day it was something new. Omelette was great , bacon , waffles , yogurt selection , muffins and honeybuns. The pool was great and they actually left the net out there so we could get any dead bugs out in between cleanings . The receptionist also gave us popsicles while we were in the pool . The room was big enough for my family of 6 and we slept on the pull out couch. We gave our kids the beds we had a room right beside the pool. Hotel was across the street from a big family center and down the street from a lot of food and shopping options. Hotel also has a store . Staff was amazing !!!

Cons:

The elevators were slow and hot . No apps on tvs , remotes only let you turn the channels and we can't see a menu. Pull out couch was not big enough for two .

2026-07-07 • via Nuitee
C
Chevonne • solo_traveller • us
4
Pros:

Breakfast was good

Cons:

Toilet kept stopping up could have been cleaned better

2026-07-06 • via Nuitee