Hampton Inn & Suites Jackson Coliseum

Hotels
•
Hampton Inn
7.4 (635 reviews)
320 Greymont Avenue , Jackson , US
+1 601-352-1700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location / close to arena
Friendly and helpful staff (several mentions, e.g., Mr. Demarco)
Breakfast described as great
Some rooms well laid out with good showers
Cons:
Significant cleanliness issues (stained carpets, dirty floors, soiled bedding, odors)
Housekeeping/maintenance failures (no towels, broken laundry, faulty fridge/ice machines, noisy A/C)
Pool safety/issues (bugs, broken pool edge)
Billing/check-in problems and unexpected charges for some guests

Categories

Cleanliness
4.5
Multiple reviewers reported filthy conditions: stained carpets, dusty rooms, dirty bathroom corners, soiled bedding, bad odors and pool with bugs — consistent negative cleanliness reports.
Service
8.9
Mixed but generally positive: several guests called staff friendly and helpful (notably Mr. Demarco), though some reported housekeeping failures (no towels), billing/checkout friction and laundry/maintenance communication issues.
Location
9.2
Consistently praised: many guests cited excellent, convenient location and proximity to an arena/event venues.
Room Quality
6.8
Mixed quality: some rooms were described as well laid out with nice showers, but frequent complaints about hard mattresses, uncomfortable beds, broken/fridge issues, unstable shower doors and smells in some rooms.
Amenities
6.5
Amenities showed reliability problems: reports of broken ice machines, non-working in-room fridges, broken laundry, lack of towels, and pool safety/issues; breakfast service exists but other amenities inconsistent.
Value for Money
6.6
Perceived as below expectation for some guests due to extra/unresolved charges, maintenance issues and cleanliness problems, though location and friendly staff add value for others.
Food and Beverage
9
Breakfast was explicitly called great by guests; limited other F&B comments but breakfast performance was a clear positive.
Overall Experience
7.7
Overall mixed: several guests had very poor experiences (cleanliness, maintenance), while others enjoyed helpful staff, good location and breakfast — yielding a cautiously positive aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located off Interstate 55 and near the Mississippi State Fairgrounds, this Jackson hotel offers easy access to nearby attractions and entertainment venues.

Comfortable Amenities
Enjoy a continental breakfast, outdoor pool, and rooms equipped with modern conveniences like a 32-inch flat-screen TV, coffee maker, work desk, and free Wi-Fi. Relax in the stylishly decorated rooms featuring fresh, white walls and wood furniture.

On-Site Facilities
Take advantage of the gym, business center, library, and outdoor courtyard during your stay. Indulge in complimentary 24-hour lobby coffee, grab snacks from the convenience store, and explore nearby points of interest like the Coliseum and Thalia Maria Hall.

Book your stay now and experience the convenience and comfort of Jackson Hampton Inn.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 635 reviews
Cleanliness: 4.5
Service: 8.9
Location: 9.2
Room Quality: 6.8
Amenities: 6.5
Value for Money: 6.6
Food and Beverage: 9
Overall Experience: 7.7
D
Donald • couple • us
10
2026-10-25 • via Nuitee
B
Brandy • couple • us
9
2026-10-25 • via Nuitee
A
Amy • couple • us
10
Great location
Pros:

Location

Cons:

Everything was awesome

2026-10-19 • via Nuitee
K
karla • family_with_children • us
4
The building and room was clean. I do think customer service could be improved.
Pros:

The location of the property , the inside of the hotel was clean the room was well laid out. Nice shower

Cons:

The mattress was hard but mostly was customer service I experienced. Could not use laundry services said they were broken. I called to discuss my bill and wasn’t a greeting I had to say hello ? Then tried to cut me off because I went through online but it was a charge that was through the hotel.

2026-10-11 • via Nuitee
T
Tamerrah • couple • us
3
FILTHY
Pros:

Shower was okay Nasty property and did nothing to accommodate me go else’s where please cause nahh this not it

Cons:

Nastyv bedding and nasty carpet very dusty

2026-10-08 • via Nuitee
P
Phillip • solo_traveller • us
9
Pros:

Great staff and facilities.

Cons:

Nothing

2026-10-07 • via Nuitee
L
Latreviett • couple • us
10
2026-09-14 • via Nuitee
T
Traci • family_with_children • us
6
Nice hotel. Just needs some upgrades
Pros:

Very close to arena.

Cons:

Carpets were extremely stained and dirty. Floors in bathroom were dirty in corners. Bed was not comfortable

2026-09-14 • via Nuitee
P
Patrena • couple • us
10
Everything was nice. The staff was very helpful, respectful, and friendly. I really enjoyed my experience.
Pros:

Everything was nice. The staff was very helpful, respectful, and friendly. I really enjoyed my experience.

Cons:

Nothing to complain about

2026-09-13 • via Nuitee
M
Mouton • couple • us
4
Won’t be staying again
Pros:

The location to where I was headed it was close by

Cons:

The trash in the hallways, the maintenance was rigged up and not being able to get towels from housekeeping

2026-09-09 • via Nuitee
S
Shontay • solo_traveller • us
6
Pros:

The staff was friendly and the location were great for the event I attended.

Cons:

The room had a bad odor when we first entered, so I brought lysol to spray. The carpet had stains, which could have caused the smell. Also the shower door wasn't stable and the shower didn't look clean.

2026-09-08 • via Nuitee
V
Valynsia • couple • us
10
2026-09-07 • via Nuitee
V
Valynsia • couple • us
10
Pros:

Mr. Demarco!! He is amazing and friendly! He makes my family always want to return and only stay with this hotel. We come to Jackson quite often.

2026-09-07 • via Nuitee
K
Ketra • extended_group • us
10
2026-08-27 • via Nuitee
D
Demetric • couple • us
1
2026-08-20 • via Nuitee
L
Lamont • solo_traveller • us
8
Great stay overrall just minor things needs to happen
Pros:

Clean

Cons:

Room service didnt come replace towels or straighten up bed,

microwave needs to be in room as well

2026-08-19 • via Nuitee
Y
Y • couple • us
10
2026-08-18 • via Nuitee
R
ROGER • couple • us
6
The lady that checked us in was super nice
Pros:

It was ok

Cons:

We pre paid for our room. When we checked in we had to pay $50, which has not been refunded ! We will not be using booking.com in the future

2026-08-16 • via Nuitee
R
Ron • family_with_children • us
3
Would not recommend this property
Pros:

Did not eat breakfast there

Cons:

Bathroom floor was dirty
Carpet was dirty
A/C unit in bedroom did not blow air and made noise all night
Finally had to turn off unit

2026-08-16 • via Nuitee
S
Sharon • couple • us
9
2026-08-10 • via Nuitee