Best Western Plus City Center

Hotels
Best Western Plus
8.8 (364 reviews)
33 West Spokane Falls Boulevard , Spokane , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise from traffic
No swimming pool

Categories

Cleanliness
8.63
The property was clean and well-maintained according to multiple reviews.
Service
9.1
Staff is described as helpful and friendly across several reviews.
Location
9.14
Convenient location for downtown activities and events.
Room Quality
8.59
Rooms are clean, spacious, and have good amenities.
Amenities
8.62
Well-appointed rooms and good breakfast offerings noted.
Value for Money
8.58
Rates are reasonable given the quality of the hotel.
Food and Beverage
9.13
Breakfast receives consistent praise for quality and variety.
Overall Experience
8.6
Overall positive feedback, recommended for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:36

Property Description

Convenient Location in the Business District
Located across from the Spokane Convention Center, the Best Western Plus City Center is ideal for business travelers. Just a short walk from Riverfront Park, guests can enjoy a blend of work and leisure during their stay.

Modern Amenities for Comfort
Each room at the hotel is equipped with free WiFi and complimentary local calls, ensuring guests stay connected. The business center offers essential services like a computer, printer, fax machine, and copier. Laundry facilities and covered parking add to the convenience.

Proximity to Key Attractions
Situated just two blocks away from popular landmarks like the Opera House, Spokane Convention Center, and Riverpark Square, guests have easy access to entertainment and shopping options.

Ready to experience comfort and convenience in Spokane? Book your stay at Best Western Plus City Center now!

Important information:

Please note parking is not guaranteed and is available on a first come, first serve basis. Indoor garage parking is available and fees may apply for certain dates. Please contact the property to confirm.

Please note in the special requests if traveling with a pet.

We no longer accept local address reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GEG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 364 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.6
D
D6905DIdans Family
10
Excellent stay!
Pros:

Adjoining room is best for big families.
The rooms were clean, great breakfast with a lot of options. Front people and even housekeepers were very friendly.

2026-08-28 via Tripadvisor
A
ALBERT solo_traveller us
9
Pros:

It was clean and what we needed funcshuei was good. Love staying here.

2026-08-27 via Nuitee
J
Johannes couple us
7
Pros:

Das Personal war sehr freundlich! Wir kamen um 2 Uhr nachts an und konnten problemlos noch einchecken.

2026-08-19 via Nuitee
J
Jennica solo_traveller us
9
Pros:

There is specific gentleman that is night staff i want to mention because he was so helpful and kind very accommodating. Made checking in super easy. Also The breakfast is amazing!

Cons:

I enjoyed my stay

2026-08-17 via Nuitee
J
juliezL2776NT Business
10
A Home Away from Home
Pros:

I am a volunteer and stayed at the Best Western Plus City Center for two weeks due to the wild fires. It is truly a home away from home. Working long hours I was very appreciative of the 24 hour coffee and tea service. Every evening the hotel staff baked cookies which is a wonderful treat. The front desk, cleaning and kitchen staff were always extremely helpful and always friendly. I highly recommend this hotel.

2026-08-15 via Tripadvisor
A
Andres solo_traveller us
9
2026-08-11 via Nuitee
A
Andrea solo_traveller us
1
Cons:

Staff was rude and disrespectful. I was hung up on even though I remained calm and had a polite tone. I couldn't find parking. This was my entire issue. Exacerbated by Joe who simply refused to help at all. I am going to do everything in my power to find his manager and make sure they are aware of how he treats guests who are attempting to check in. Do Not waste time, effort or money at this place. I found excellent accommodations at Mirabeau Park Hotel and convention center. They also have parking and kind, respectable staff. They also know how to answer phones and help guests. Go there.

2026-08-03 via Nuitee
S
Sara solo_traveller us
10
Pros:

The room was clean, the beds were comfortable, the staff was very friendly and accommodating. We had a fireside suite and we loved it. This honestly exceeded my expectations and I would definitely stay here again.

Cons:

I only wish they had a few more allergen friendly options for breakfast.

2026-08-02 via Nuitee
U
usman solo_traveller us
1
2026-08-02 via Nuitee
R
Raffaele couple ch
8
2026-07-24 via Nuitee
J
John couple us
4
Nice hotel to stay with a car. Near impossible to stay with a U-Haul truck and trailer.
Pros:

Breakfast was self service good

Cons:

Pet fee - NO PET!
$75 mystery fee after we checked out. NO EXPLANATION!
Front desk printer not working. No ready receipt to challenge charges.

2026-07-23 via Nuitee
P
Petya couple us
10
I’m very clean, quiet hotel. In the heart of downtown and very close to the airport. 
Pros:

Very clean and quiet, super convenient location. Easy access to airport via bus

Cons:

Everything was great

2026-07-20 via Nuitee
M
Michele solo_traveller us
8
2026-07-10 via Nuitee
L
Lesa couple us
10
Best continental breakfast I’ve ever had
Pros:

Clean

Cons:

No pool

2026-07-08 via Nuitee
X
xiaolin family_with_children us
10
Pros:

We checked into this hotel on the afternoon of July 5. The young man at the front desk was exceptionally friendly and even took the time to help me print some very important documents, which I truly appreciated. The room was very clean, and the bed was comfortable. We had a wonderful stay and would definitely recommend this hotel to our friends.
Thank you for making our stay so enjoyable!

2026-07-07 via Nuitee
A
Anny Greta family_with_children is
7
Pros:

The location is very good.

Cons:

Our room was not as clean as we are used to on Best Western. Breakfast was ok and the breakfast area is small

2026-07-06 via Nuitee
V
Victor family_with_children us
7
2026-07-02 via Nuitee
J
Judy family_with_children us
10
Our customer service while checking in was wonderful!!
Pros:

It was good, nice to have it available.

2026-07-01 via Nuitee
D
David family_with_children us
9
Great place. Will return if I find myself in Spokane again.
Pros:

I was a little apprehensive about the location but everything turned out much better than I thought it would. The guy working the front desk at 11pm was very nice and welcoming and when I went outside to gather my belongings, I noticed a security officer walking the parking lot with what looked like real vigor. In the morning, breakfast was great. Sort of your typical options but above average if you know what I mean. The lady working the area also seemed determined to keep the dining area in proper order. The location was downtown and easy to get in and out of too.

Cons:

The view of the brick wall and alley from my room. At night it looked sort of depressing but in the morning, it had an odd endearing quality, hah.

2026-06-30 via Nuitee
N
Nan family_with_children us
10
2026-06-23 via Nuitee