NH Collection Gran Hotel de Zaragoza

Hotels
NH Collection
8.8 (4172 reviews)
Joaquin Costa, 5 , Zaragoza , es

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable stay
Cons:
Cleanliness issues
Old room facilities
Noise disturbances

Categories

Cleanliness
8.19
Some guests reported issues with cleanliness, including old and unclean rooms.
Service
9.66
Staff received high praise for being friendly and helpful.
Location
9.7
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
7.65
Concerns about the age of the rooms and poor insulation.
Amenities
8.68
Generally good amenities, though some were noted as outdated.
Value for Money
9.14
Overall value is perceived as good, despite some drawbacks.
Food and Beverage
8.19
Mixed reviews about the quality of food and beverage options.
Overall Experience
9.16
Guests expressed satisfaction with their stays despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:56

Property Description

Impressive Foyer and Amenities
NH Collection Gran Hotel de Zaragoza boasts a historic building with a stunning domed foyer and elegant chandelier, setting the tone for a luxurious stay. Guests can unwind in the sauna, stay active in the fitness centre, and stay connected with complimentary high-speed WiFi.

Luxurious Rooms and Facilities
Each room at NH Collection Gran Hotel de Zaragoza is equipped with modern conveniences such as a Nespresso machine, 46-inch TV, and rain-effect shower in the lavish bathrooms. Guests can enjoy free access to the gym and even benefit from a complimentary ironing service, ensuring a comfortable and convenient stay.

Gourmet Dining and Nearby Attractions
Indulge in creative local cuisine at the hotel's restaurant, La Ontina, or sip on cocktails at the stylish bar. Situated in Zaragoza’s main commercial area, the hotel is conveniently located near popular attractions like the Zaragoza Museum and Paseo Independencia, making it the perfect choice for leisure and business travelers alike.

Experience luxury and convenience at NH Collection Gran Hotel de Zaragoza - book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 24.20 per day.

Location

Guest Reviews

8.8
Based on 4172 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.7
Room Quality: 7.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 8.19
Overall Experience: 9.16
C
carlos couple es
9
Pros:

Todo muy bien, el desayuno excelente.

2026-04-18 via Nuitee
N
Necla couple tr
10
2026-04-18 via Nuitee
H
Hervé extended_group fr
7
2026-04-18 via Nuitee
L
Laurent couple fr
9
2026-04-17 via Nuitee
H
H_sash Family Brussels
10
A beautiful hotel
Pros:

A glorious hotel which will celebrate its 100th anniversary next year. Hemingway and Walt Disney stayed there.
Located in the old city centre. Modern tasteful rooms. We had a Junior suite facing the street, sleep quality was fine. The breakfast is outstanding, I highly recommend taking the breakfast.

2026-04-16 via Tripadvisor
A
ANTONI solo_traveller es
9
El millor de la ciutat.
Pros:

Un hotel molt ben situat, ben gestionat, ben decorat dins un edifici clàssic. Còmode i agradable. Per mi, el millor de la ciutat.

Cons:

No puc dir res

2026-04-16 via Nuitee
M
Mileydis couple us
10
Pros:

Location , breakfast and nice staff

2026-04-16 via Nuitee
A
Antonio solo_traveller es
9
2026-04-15 via Nuitee
P
Patrizia couple it
8
2026-04-14 via Nuitee
I
Ian family_with_children gb
9
2026-04-14 via Nuitee
A
Alejandro family_with_children ar
10
Excelente hotel
Pros:

Ubicación
Atención del personal del lobby

2026-04-14 via Nuitee
A
Arturo solo_traveller us
10
2026-04-14 via Nuitee
L
Ludovic couple fr
8
Pros:

L'hôtel est magnifique, l'accueil est très chaleureux, les chambres sont spacieuses et la salle de bains et la douches sont parfaites. La selle de sport et le sauna sont vraiment très bien également.

Cons:

Malheureusement l'insonoration interne est compliqué, nous avons entendons les voisins une bonne partie de nos nuits...

2026-04-14 via Nuitee
S
Stephane couple fr
9
Pros:

L’emplacement l’architecture

Cons:

Rien j’ai tout aimé

2026-04-13 via Nuitee
M
Mireia couple es
10
2026-04-12 via Nuitee
K
Kalin family_with_children us
8
2026-04-12 via Nuitee
S
Sandra solo_traveller es
10
2026-04-12 via Nuitee
E
EUDALDO couple es
8
2026-04-11 via Nuitee
M
maria rosa couple es
4
Gran decepción…
Pros:

Ubicado en zona centrica, pero tranquila.
El personal bastante amable.

Cons:

La limpieza deja mucho que desear. La habitación que nos asignaron, estaba bastante sucia.
Las toallas, ásperas e incluso una de ellas tenía restos de manchas.
Falta de mantenimiento en general.
Ah! Como compensación por la situación de la habitación, nos invitaron a desayunar…

2026-04-11 via Nuitee
L
LUIS ESTEBAN couple es
8
muy, muy correcto.
Pros:

La ubicación, y el personal, excelente y muy amable, y siempre dispuesto a atender.

Cons:

Que le falta un poco de inversión en acabados y desgaste del Hotel. Con poco, con muy poco, se puede hacer un muy mucho. Se nota el desgaste, pero fácil de solucionar. Las zonas comunes se notan un poco "desangeladas".

2026-04-10 via Nuitee