Grand Hotel Terminus

Hotels
8.4 (3879 reviews)
Zander Kaaes Gate 6 , Bergen , no

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Room comfort issues
Some amenity shortcomings

Categories

Cleanliness
8.35
General sentiment acknowledged cleanliness, room was described as clean and spacious.
Service
8.85
Staff were frequently described as kind, friendly, and professional.
Location
8.85
Multiple reviews praised the perfect location near the train station.
Room Quality
7.85
Some reviews noted a lack of comfort in certain rooms, yet overall space was appreciated.
Amenities
7.85
Basic amenities noted, with some issues mentioned about Netflix availability.
Value for Money
8.35
General sentiment indicated that the offerings were worth the price.
Food and Beverage
8.85
Breakfast received high praise, described as fantastic and enjoyable.
Overall Experience
8.25
Overall sentiments reflect a good experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:06

Property Description

Luxurious Accommodation
Grand Hotel Terminus in Bergen offers classical rooms equipped with satellite TVs, free Wi-Fi, and a minibar, ensuring a comfortable stay for all guests.

Gastronomic Delights
Indulge in a delicious breakfast buffet every morning and savor snacks, drinks, and a wide selection of beverages at Terminus Whiskey Bar. Enjoy coffee and tea available 24/7 for a relaxing break during your stay.

Wellness and Exploration
Unwind at the wellness centre with a gym on-site or venture out to explore nearby attractions like the UNESCO-listed Bryggen Wharf and Fløibanen Funicular for easy access to Fløyen Mountain.

Experience luxury, gastronomy, and relaxation at Grand Hotel Terminus; book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NOK 180 per day.

Location

Guest Reviews

8.4
Based on 3879 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 8.25
J
Janette • couple • gb
3
Nice hotel, beware of restaurant staff scamming you.
Pros:

Lovely decor in main part of hotel. Good Location

Cons:

Bedroom quite small. Waiter in restaurant dishonest and awkward. Refused to show us our bill and when we insisted saw he had charged for alcohol which we had not drunk at all - zero alcohol was consumed. He then disappeared for 15 minutes to serve other customers before allowing us to settle up and leave, so deliberately ‘punished us’ for insisting on seeing the bill and revealing his scam. Basic customer service failings, which are very disappointing for a reasonable hotel.

2026-03-07 • via Nuitee
N
Nigel • solo_traveller • gb
8
Pleasant stay conveniently located, historic hotel
Pros:

Location, grandeur of building, spacious bedroom.

Cons:

Bit tatty in places, which has nothing to do with age of building (eg coffee table in bedroom badly marked).

2026-03-06 • via Nuitee
I
Ingebjørg Hamre • solo_traveller • no
8
2026-03-06 • via Nuitee
E
Edward • couple • gb
9
2026-03-06 • via Nuitee
A
Audny • couple • no
9
Veldig fornøyd👏
2026-03-06 • via Nuitee
S
Svend • solo_traveller • dk
7
2026-03-06 • via Nuitee
C
Christopher • couple • gb
10
2026-03-05 • via Nuitee
K
Kate • couple • pl
7
Hotel Nas nie zachwycił
Pros:

Przyjemny hotel , w dość bliskiej odległości od centrum. Piekne stylowe lobby oraz restauracja hotelowa . Bardzo miła obsługa. Pokoje to najsłabsza strona tego hotelu. Bardzo malutkie, dość mocno nadgryzione zębem czasu 😞 Łóżko malutkie, materac niewygodny. Łazienka tak maleńka, że ciężko sie w niej schylić . Kabina prysznicowa malutka. Meble bardzo zniszczone. Wykładziny brudne jak i obicie krzesła. Próg wysoki do pokoju, na który radze uważać . Ogrzewanie nie działało na początku, ale poratowała Nas przemiła obsługa grzejnikiem na prąd w szybkim czasie. Śniadanie bardzo słabe 😞 mały wybór. Hotel Nas nieco rozczarował , natomiast Bergen piękne 🙂

2026-03-05 • via Nuitee
J
Jonas • couple • no
10
Perfect
Pros:

Wonderful breakfast, excellent room and location!

2026-03-05 • via Nuitee
R
Rannveig Vårdal • couple • no
10
2026-03-04 • via Nuitee
V
Vladlena • couple • ua
3
2026-03-04 • via Nuitee
J
Jerome • family_with_children • fr
9
Pros:

Le petit déjeuner, les salles communes

Cons:

Le parking, proche mais pas tant que ça puisqu'il faut traverser la gare ppur s'y rendre.
45 euros pour 1 jour et demi, tout de même..

Le lavabo adjacent à la douche, pas pratique, même si je comprends le coté authentique de la démarche.

2026-03-04 • via Nuitee
H
Hans-Joachim Gelke • couple • ch
8
2026-03-04 • via Nuitee
M
Marvin • family_with_children • gb
4
Disappointing Rooms
Pros:

Lovely old hotel with interesting features and history

Cons:

The walls of our room were so thin you could hear the conversations next door. We were moved to another room where it was too hot and they couldn't control the temperature.
Our third room was small but fine.

2026-03-03 • via Nuitee
F
Florentina • family_with_children • ro
8
Pros:

Breakfast amazing, all in- american and european breakfast. The staff are really nice. The location is very good, and the rooms are clean. The Amundsen Bar is very cozy. The menu is not extensive, but you can even find a children’s menu.

Cons:

During winter, the windows are not properly insulated, and the heaters are quite small for the size of the rooms. However, if you keep the curtains up and let the warmth come into the room, it will be okay.
I appreciate that the towels were changed each day, but I do not consider it environmentally appropriate if they were not left on the floor.Even though I informed the reception on the first day, they did not inform the staff. However, it is not for me to decide.

2026-03-03 • via Nuitee
B
Bremdal • solo_traveller • no
9
2026-03-03 • via Nuitee
B
Bibi • couple • nl
10
2026-03-03 • via Nuitee
W
wenyan • couple • de
10
This is The Best Hotel ever
Pros:

Breakfast, bed

Cons:

Nothing

2026-03-03 • via Nuitee
J
Johannes • couple • at
9
2026-03-03 • via Nuitee
G
Gaël • extended_group • be
9
2026-03-03 • via Nuitee