Occidental Bilbao

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
8.6 (4946 reviews)
Avenida Zumalakarregi, 40 , Bilbao , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location and amenities
Cons:
Cleanliness issues reported
Limited parking availability

Categories

Cleanliness
8.06
Some guests reported issues with cleanliness, particularly in bathrooms.
Service
9.03
Overall positive feedback on staff friendliness and service.
Location
8.77
Good location, but parking can be challenging.
Room Quality
8.22
Most rooms comfortable, although some reported minor issues.
Amenities
8.75
Great amenities such as a gym and pool rated highly.
Value for Money
8.41
Value perceived positively, though some felt equipment was dated.
Food and Beverage
8.76
Breakfast and overall food quality received favorable remarks.
Overall Experience
8.83
Generally positive experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Accommodations
Experience stylish air-conditioned rooms with modern amenities like free Wi-Fi, flat-screen TV, and electronic safe. The light-colored decor and spacious layout provide a comfortable retreat after a day of exploring Bilbao.

Culinary Delights
Indulge in a varied breakfast buffet and fresh local cuisine at the hotel's restaurant. Sip on a drink at the café-bar or unwind in the lobby by the fireplace. The culinary offerings at Occidental Bilbao are sure to delight your taste buds.

Convenient Location
Situated near Basilica de Begoña, this hotel offers easy access to Bilbao's top attractions like the Guggenheim Museum and Old Town. With car hire services available and proximity to the airport, exploring the city is a breeze.

Book your stay at Occidental Bilbao for a luxurious and convenient experience in the heart of Bilbao!

Important information:

Please note the hotel offers discounted rates for guests: EUR 8 for the fitness center and EUR 20 for fitness center, spa and indoor pool. Guests under 18 years old are not allowed in these facilities.

The Spa is closed from 15/08/2024 to 22/08/2024.

License number: HBI 00337

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The outdoor pool of the hotel opens from June to September.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4946 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.41
Food and Beverage: 8.76
Overall Experience: 8.83
J
Jaime • extended_group • es
9
Pros:

Hotel con una ubicación perfecta, habitaciones limpias, y personal lo mejor, sobre todo una chica que estaba en el comedor, Ana Belén, nos atendió para las cenas, y tuvo un trato con nosotros excelente. Volveremos. Saludos

Cons:

El precio de una cerveza en el bar... 3,80..

2026-02-13 • via Nuitee
P
Personnic • couple • fr
10
Pros:

L'emplacement

Cons:

Se faire retirer l'accès au deuxième soir alors que nous avions trois nuits. Le spa devrait être inclus dans le prix on ne pensait pas payer 20 € supplémentaires par personne

2026-02-13 • via Nuitee
A
anacosta1973 • couple • pt
8
Amori à primeira vista
Pros:

Adorei a receção à chegada do hotel e o à vontade do sr que nos recebeu sempre com um sorriso agradável que fez nos sentir à vontade.
A simpatia e a facilidade de linguagem execelente foi ótima.

Cons:

Para primeira vez não posso ter uma opinião negativa porque adorei desde o primeiro dia até ao último.
A simpatia de toda a equipa do hotel deixou nos maravilhados para ter uma boa estadia em Bilbao.
E uma das coisas que achei interessante foi o à vontade que os clientes podiam circular pela zona de refeições tanto em pijama como em roupa casual.

2026-02-13 • via Nuitee
J
Jose • solo_traveller • es
9
Sitio muy acogedor, bien situado y con muy buen servicio y trato.
2026-02-13 • via Nuitee
G
Giorgio • couple • gb
9
Very good stay, just noisy room
Pros:

Position, breakfast and the facility

Cons:

The room was noisy

2026-02-12 • via Nuitee
T
Tamara • couple • es
8
2026-02-12 • via Nuitee
A
Argueso • solo_traveller • es
7
Pros:

La zona del restaurante y el hotel en sí están muy bien y son muy confortables.

Cons:

El baño olía a tubería y había manchas de café en el suelo de la habitación.

2026-02-12 • via Nuitee
C
Cossmi • couple • es
7
2026-02-12 • via Nuitee
C
Carol • family_with_children • au
8
Good but disappointing because of the shower and hair dryer
Pros:

Very comfortable, spacious, clean room

Cons:

The shower had no hot water and the hair-dryer didn't work

2026-02-11 • via Nuitee
A
Alessandro • couple • es
9
2026-02-10 • via Nuitee
M
Marcel • couple • es
8
Agradable, bien ubicado, lo recomiendo
Pros:

El personal, las instalaciones, la habitación y el desayuno

Cons:

Nada, todo bien

2026-02-08 • via Nuitee
A
Andrea • couple • es
8
Cons:

La limpieza podrian mejorarla por lo demas todo genial

2026-01-31 • via Nuitee
D
Dual borja • couple • es
10
2026-01-31 • via Nuitee
L
Luis Miguel • couple • es
8
Agradable
2026-01-31 • via Nuitee
E
ESTHER • couple • es
10
2026-01-29 • via Nuitee
M
Maria • family_with_children • es
10
2026-01-28 • via Nuitee
M
Marie • solo_traveller • fr
10
Hotel à la dernière minute mais parfait
Pros:

La qualité des chambres

Cons:

Rien c’était parfait

2026-01-28 • via Nuitee
A
Ana • couple • es
8
2026-01-27 • via Nuitee
C
Carlos • couple • es
10
Buen hotel aunque no sea céntrico
Pros:

El silencio y la amplitud

Cons:

Poco personal en recepción y en desayunos el finde semana

2026-01-25 • via Nuitee
S
Sabri • extended_group • fr
10
Pros:

Tout

Cons:

Rien

2026-01-23 • via Nuitee