Occidental Bilbao

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
8.6 (4997 reviews)
Avenida Zumalakarregi, 40 , Bilbao , es

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location and amenities
Cons:
Cleanliness issues reported
Limited parking availability

Categories

Cleanliness
8.06
Some guests reported issues with cleanliness, particularly in bathrooms.
Service
9.03
Overall positive feedback on staff friendliness and service.
Location
8.77
Good location, but parking can be challenging.
Room Quality
8.22
Most rooms comfortable, although some reported minor issues.
Amenities
8.75
Great amenities such as a gym and pool rated highly.
Value for Money
8.41
Value perceived positively, though some felt equipment was dated.
Food and Beverage
8.76
Breakfast and overall food quality received favorable remarks.
Overall Experience
8.83
Generally positive experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Accommodations
Experience stylish air-conditioned rooms with modern amenities like free Wi-Fi, flat-screen TV, and electronic safe. The light-colored decor and spacious layout provide a comfortable retreat after a day of exploring Bilbao.

Culinary Delights
Indulge in a varied breakfast buffet and fresh local cuisine at the hotel's restaurant. Sip on a drink at the café-bar or unwind in the lobby by the fireplace. The culinary offerings at Occidental Bilbao are sure to delight your taste buds.

Convenient Location
Situated near Basilica de Begoña, this hotel offers easy access to Bilbao's top attractions like the Guggenheim Museum and Old Town. With car hire services available and proximity to the airport, exploring the city is a breeze.

Book your stay at Occidental Bilbao for a luxurious and convenient experience in the heart of Bilbao!

Important information:

Please note the hotel offers discounted rates for guests: EUR 8 for the fitness center and EUR 20 for fitness center, spa and indoor pool. Guests under 18 years old are not allowed in these facilities.

The Spa is closed from 15/08/2024 to 22/08/2024.

License number: HBI 00337

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The outdoor pool of the hotel opens from June to September.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 4997 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.41
Food and Beverage: 8.76
Overall Experience: 8.83
F
fa16ae17d025719df558e5fd4341d308 • couple • es
9
2026-04-18 • via Nuitee
C
cf390c6a900b73e21255e03723506f59 • extended_group • ch
8
Im Allgemeinen ganz angenehm. Allerdings haben wir im Hotel nur übernachtet und gefrühstückt.
Pros:

Lage nicht ganz central, aber gut erreichbar.
Vom Personal nur Metro empfohlen. Bus wurde nicht erwähnt.
Sehr Reichhaltiges Frühstück

Cons:

Spabereich haben wir nicht benutzt. Gerne hätten wir unsere Tage mit etwas Schwimmen abgeschlossen. 20€ aber ist zuviel für ein kurze Zeit im Bade.

2026-04-18 • via Nuitee
F
f04c1e298892732631cac4a5847bad56 • solo_traveller • es
10
Pros:

Las estancias

Cons:

Me parecio todo estupendo

2026-04-18 • via Nuitee
2
2fbed6e4eab9721bf980af22a308542f • solo_traveller • fr
10
2026-04-17 • via Nuitee
4
49eeb1a29e627094e492b61e24bf63f1 • solo_traveller • es
9
Pros:

Todo

Cons:

Nada

2026-04-17 • via Nuitee
8
8fa0b0f0654970413a58f45865413c07 • couple • be
10
Pros:

Heel vriendelijk personeel. Ontbijt is superlekker en gevarieerd. Er zijn ook glutenvrije opties. De kamers zijn schoon, ruim en de bedden heel comfortabel. De bar en lobby zijn ook heel gezellig. Perfecte uitvalsbasis om de stad te verkennen.

Cons:

Niets

2026-04-17 • via Nuitee
C
c375cf85c3d87019a6c2560e2ba1e3cf • family_with_children • gb
8
2026-04-17 • via Nuitee
B
b0f5d1cb81d871aa988c64ccc648a893 • solo_traveller • pl
6
2026-04-16 • via Nuitee
1
10d600ac69c070f93f5e00c6793f4be2 • solo_traveller • de
8
Angenehmes Hotel
Pros:

Sauberes Hotel in etwas erhöhter Stadtlage. Ausreichend und große Parkplätze. Zimmer ordentlich und sauber, täglicher Zimmerservice.
Freundliches Personal.

Cons:

Bei der Wahl des Hotels sollte man sich Folgendes bewusst sein: der Weg in die Stadt dauert etwas15 - 20 Minuten, und zurück geht's immer bergauf. Die nächste U-Bahnstation ist ca.10 Minuten entfernt.
Ansonsten gab es aus unserer Sicht keine Mängel.

2026-04-16 • via Nuitee
E
e43ebfb90c21730e8bd08c9604cfa028 • couple • pl
9
2026-04-16 • via Nuitee
D
d00af65354d673ed2dd5c932105a3fa8 • solo_traveller • be
9
Pros:

Prima locatie en een uitstekend ontbijt

Cons:

De kids onder 18 jaar konden geen gebruik maken van het zwembad

2026-04-15 • via Nuitee
F
fb189ad27840720ec40267808ad03db5 • couple • es
9
2026-04-14 • via Nuitee
A
aabf8faacaa1716edd8a697ce8716719 • solo_traveller • ch
10
2026-04-14 • via Nuitee
C
c30d45c46ac573bf1afc9452c9d32860 • couple • es
9
Pros:

Todo estuvo muy bien

Cons:

Nada

2026-04-12 • via Nuitee
7
7785c7eb78a4730d17b8a59160918271 • solo_traveller • es
9
Perfecto y acogedor
Pros:

Desayuno bastante bueno,
Amabilidad de todos los empleados del hotel

Cons:

No encuentro nada

2026-04-12 • via Nuitee
3
3912d796dde770dca3144311b4d39058 • solo_traveller • es
9
Pros:

Muy como y la atención del personal genial

Cons:

El agua de la ducha solo salía templada

2026-04-12 • via Nuitee
E
e243f0ea42dd71f9b58a8855d4ade474 • couple • es
9
2026-04-12 • via Nuitee
E
Elionidas • solo_traveller • es
9
2026-04-10 • via Nuitee
J
Jamie Nicole • family_with_children • gb
10
Overall family friendly, accessible to public transpo. Would recommend
Pros:

5 min walk from metro and 2 min walk from bus stop

Cons:

Outdoor pool only opens during summer even if the weather was warm on an april. Indoor pool is only for adults with £9 charge. Wish it was explained (or i just missed it) beforehand

2026-04-10 • via Nuitee
D
Dominique • extended_group • fr
9
2026-04-10 • via Nuitee