Occidental Bilbao

Hotels
Occidental Hotels and Resorts by Barcelo Hotel Group
8.6 (5051 reviews)
Avenida Zumalakarregi, 40 , Bilbao , es

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location and amenities
Cons:
Cleanliness issues reported
Limited parking availability

Categories

Cleanliness
8.06
Some guests reported issues with cleanliness, particularly in bathrooms.
Service
9.03
Overall positive feedback on staff friendliness and service.
Location
8.77
Good location, but parking can be challenging.
Room Quality
8.22
Most rooms comfortable, although some reported minor issues.
Amenities
8.75
Great amenities such as a gym and pool rated highly.
Value for Money
8.41
Value perceived positively, though some felt equipment was dated.
Food and Beverage
8.76
Breakfast and overall food quality received favorable remarks.
Overall Experience
8.83
Generally positive experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:50

Property Description

Luxurious Accommodations
Experience stylish air-conditioned rooms with modern amenities like free Wi-Fi, flat-screen TV, and electronic safe. The light-colored decor and spacious layout provide a comfortable retreat after a day of exploring Bilbao.

Culinary Delights
Indulge in a varied breakfast buffet and fresh local cuisine at the hotel's restaurant. Sip on a drink at the café-bar or unwind in the lobby by the fireplace. The culinary offerings at Occidental Bilbao are sure to delight your taste buds.

Convenient Location
Situated near Basilica de Begoña, this hotel offers easy access to Bilbao's top attractions like the Guggenheim Museum and Old Town. With car hire services available and proximity to the airport, exploring the city is a breeze.

Book your stay at Occidental Bilbao for a luxurious and convenient experience in the heart of Bilbao!

Important information:

Please note the hotel offers discounted rates for guests: EUR 8 for the fitness center and EUR 20 for fitness center, spa and indoor pool. Guests under 18 years old are not allowed in these facilities.

The Spa is closed from 15/08/2024 to 22/08/2024.

License number: HBI 00337

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

The outdoor pool of the hotel opens from June to September.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 5051 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.41
Food and Beverage: 8.76
Overall Experience: 8.83
I
Isi solo_traveller es
9
Pros:

La habitación, la cama, el baño.

2026-05-07 via Nuitee
G
Guillaume couple fr
7
Dommage, Bilbao est une très belle ville
Pros:

Le petit déjeuner était correct (pour 20€ c’est un minimum). L’emplacement est très bien. le personnel est très agréable.

Cons:

Le hall de l’hôtel est un hall de gare. Tout le monde même de l’extérieur, passe dans le hall pour prendre un ascenseur qui descend dans la rue. Attention le spa et la salle de sport ne sont pas à l’hôtel donc ouvert à tout public. La piscine était fermée.Les matelas sont à changer. La télévision est également à changer (image rayée). Quand on paye 700 € pour trois nuits, on s’attend à toute autre chose.

2026-05-07 via Nuitee
I
Inge couple nl
7
Redelijk.
Pros:

Vriendelijkheid personeel.

Cons:

Kamer kon geen raam open.

2026-05-06 via Nuitee
K
Katarina couple se
8
2026-05-05 via Nuitee
F
Francisco couple pt
8
2026-05-05 via Nuitee
K
KATARZYNA family_with_children pl
8
2026-05-05 via Nuitee
R
Ramón couple es
9
Hotel excelente
Pros:

Hotel muy bueno, la habitación estaba muy bien equipada, limpia y el personal agradable.

Cons:

El barrio no era muy bueno, y para ir al centro andando estaba algo lejos. Por suerte hay parada de metro a 3 minutos andando.

2026-05-05 via Nuitee
M
MOLINA ESCOBAR couple es
9
Pros:

Todo en general

Cons:

Nada

2026-05-05 via Nuitee
P
pauloI3827AN NONE Dublin, County Dublin
10
Very comfortable stay, great location and helpful staff
Pros:

We spent 2 nights here, and will definitely stay here again when we come back to the city, great location, short walk to the metro stop, and only one stop from the old town. Very comfortable hotel, lovely staff, nice spacious lobby bar. Rooms are clean, spacious and comfortable, Overall we were very happy with our stay here.

2026-05-04 via Tripadvisor
C
Cristina couple es
10
2026-05-04 via Nuitee
J
Julia solo_traveller es
7
Pros:

La cocina muy bien equipada, la decoración , la ducha muy cómoda y un gran espejo en la sala, no sé porque en la mayoría de los alojamientos falta un espejo de cuerpo entero.

Cons:

Las camas eran literas y para mí edad ya no es cómodo subir a una litera

2026-05-04 via Nuitee
F
Francisco Javier couple es
10
2026-05-02 via Nuitee
E
ELENA solo_traveller it
9
Molto buono ma possibilità di miglioramento
Pros:

Posizione, parcheggio, ristorante, camere ampie e pulizia

Cons:

Il prezzo è un po' troppo elevato, soprattutto il costo del parcheggio è esagerato.

2026-05-01 via Nuitee
6
623lenarg NONE Miami, Florida
10
Great Stay and Excellent Service
Pros:

This is the Hotel to Stay if you go to Bilbao, close to the airport and 20 minutes walk from the city center, very clean, great food and breakfast, remarkable service and staff, 100% recommended. Thanks.

2026-04-30 via Tripadvisor
M
mihajloignjatovic NONE
10
Highly recommended hotel in Bilbao
Pros:

It is great hotel very well located, about 20 min walk from city center, it also has great connection by public transportation. Breakfast is excellent, variety of products are offered. Also there is perfect spa and gym complex connected with the hotel with indoor swimming pool at price of 20 eur.

2026-04-29 via Tripadvisor
M
Maite solo_traveller es
10
2026-04-29 via Nuitee
A
Agatha solo_traveller es
10
2026-04-27 via Nuitee
O
Oderic couple fr
8
2026-04-27 via Nuitee
N
NAHIA couple es
9
2026-04-27 via Nuitee
G
Gabriella612 Couples London, England
10
Comfortable well-maintained hotel
Pros:

We had a great stay at the hotel!
The hotel looks new and fresh, a lovely lobby area with lots of seating and a cafe. The room is spacious and clean with a modern bathroom and the beds are very comfortable. The breakfast was very tasty and appetising with a great choice of warm and continental breakfast.
We liked the location- it’s about 20 minutes to walk to the old town.
The staff are very friendly. We had a very early departure time and they prepared a Picknick for us as the breakfast was still closed at this time.

2026-04-26 via Tripadvisor