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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Packed lunches
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Coffee Shop on site
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Fruits
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Access to nearby outdoor pool
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience stylish air-conditioned rooms with modern amenities like free Wi-Fi, flat-screen TV, and electronic safe. The light-colored decor and spacious layout provide a comfortable retreat after a day of exploring Bilbao.
Culinary Delights
Indulge in a varied breakfast buffet and fresh local cuisine at the hotel's restaurant. Sip on a drink at the café-bar or unwind in the lobby by the fireplace. The culinary offerings at Occidental Bilbao are sure to delight your taste buds.
Convenient Location
Situated near Basilica de Begoña, this hotel offers easy access to Bilbao's top attractions like the Guggenheim Museum and Old Town. With car hire services available and proximity to the airport, exploring the city is a breeze.
Book your stay at Occidental Bilbao for a luxurious and convenient experience in the heart of Bilbao!
Please note the hotel offers discounted rates for guests: EUR 8 for the fitness center and EUR 20 for fitness center, spa and indoor pool. Guests under 18 years old are not allowed in these facilities.
The Spa is closed from 15/08/2024 to 22/08/2024.
License number: HBI 00337
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
The outdoor pool of the hotel opens from June to September.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Todo
Todo excelente, recomendable.
Très bien
Un peu excentre du la vieille ville et insonorisation moyenne quand un enfant pleur à 6 heures
La habitación
la cena buffet es pobre para la categoría del hotel
El Spa
La limpieza de los baños en las junta de las baldosas estaba negro de lo sucio que estaba y las almohadas fatal
Todo en general pero especialmente el personal del hotel, siempre dispuestos a ayudar. Hubo una confusión con las fechas de mi reserva y lo resolvieron enseguida
Nada, todo estuvo muy bien y me sentí muy cómodo
The Spa, although very expensive, they should have a price for clients.
The restaurant is not good and very expensive, despite incredible reviews.
Lage ist ok. Parkplatz für 27 Euro pro Tag aber auch übertrieben
Versteckte Kosten
Sehr heruntergekommenes Bad mit aufgequollenen Türrahmen und zerschlissenen Sessel. Irgendwie nicht was nach Superior Zimmer aussehen könnte.
Le cadre, l’hôtel, le personnel qui fait l’effort de parler dans votre langue.
The food looked well prepared, but the ingredients tasted very artificial, and the overall flavor was very unpleasant. Unfortunately, it was some of the worst-tasting food I have experienced in a hotel.
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