Hotel Villa Real, a member of Preferred Hotels & Resorts

Hotels
•
Derby Hotels
8.9 (997 reviews)
Plaza de las Cortes, 10 , Madrid , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Overpriced
Inadequate amenities

Categories

Cleanliness
8.85
Generally clean, but some mentions of inadequacies in amenities.
Service
9.35
Staff are friendly and helpful, though some negative experiences reported with specific issues.
Location
9.35
Amazing location close to attractions, highly praised by multiple reviews.
Room Quality
8.85
Rooms are well-appointed and comfortable, though some concerns about specific features.
Amenities
8.35
Amenities are lacking in some aspects, such as hygiene products and limited coffee pods.
Value for Money
8.35
Considered overpriced for some, especially without breakfast included.
Food and Beverage
8.85
Breakfast was appreciated, though not included in the stay.
Overall Experience
9.25
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Luxurious Accommodation

Hotel Villa Real, a member of Preferred Hotels & Resorts in Madrid offers a lavish stay just 1.2 km from El Retiro Park. The property boasts an outdoor pool, fitness centre, and a terrace for guests to unwind.

Top-Notch Amenities

Enjoy the convenience of a restaurant, room service, and a 24-hour front desk during your stay. Stay connected with free WiFi throughout the hotel and make use of the business centre, concierge service, and currency exchange.

Comfortable Rooms and Delicious Dining

Relax in air-conditioned rooms equipped with modern amenities. Indulge in buffet or continental breakfast options each morning. Don't miss the chance to explore nearby attractions like Gran Via Metro Station and Reina Sofia Museum.

Book your stay at Hotel Villa Real now for a truly unforgettable experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

Accepted credit cards: American Express, VISA, Euro/Mastercard, Diners Club. The hotel reserves the right check the validity of the credit cards before the arrival date by making a charge, or pre-authorization for the total amount of your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 33 per day.

Location

Guest Reviews

8.9
Based on 997 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
S
Sandra • couple • us
10
2026-07-11 • via Nuitee
A
Antonio • family_with_children • br
10
2026-07-11 • via Nuitee
J
Juliana • solo_traveller • es
8
2026-07-10 • via Nuitee
F
Francisco • extended_group • es
9
2026-07-10 • via Nuitee
K
Krista • couple • ca
10
2026-07-09 • via Nuitee
S
Stefanos • couple • lu
8
Pros:

Very good location, spacious and luminous room, helpful staff.

Cons:

Room rather dusty upon arrival; bathroom very outdated and small; housekeeping services to be ameliorated.

2026-07-08 • via Nuitee
C
Carlos • couple • es
7
Esperaba más de un 5 estrellas.
Pros:

La situación, el trato del personal e instalaciones de entrada y piscina. La habitación amplia con dos alturas y sofá.

Cons:

Las camas son de muelles, no son muy cómodas si duermes con otra persona, si se mueve se nota. El servicio 5 estrellas está bien pero el hotel está un poco antiguo en algunas instalaciones y baño. La insonorización de las paredes no es muy buena, oyes a las personas de al lado. Si te toca habitación interior te da a un patio con un edificio en obras.

2026-07-06 • via Nuitee
A
Angela • solo_traveller • es
9
Pros:

Ya lo conocía,por esto volví, me gusta el trato,empresonat un 10 todos dese la recepción hasta las mujeres de la limpieza.

Cons:

Pienso que por la edad de muchos de los huéspedes tendrían que cambiar las bañeras por duchas, por lo demás todo perfecto.

2026-07-06 • via Nuitee
S
Stepan • couple • gb
10
Pros:

Everything was perfect. The staff were nice.

2026-07-05 • via Nuitee
M
Miguel Angel • family_with_children • es
10
Pros:

Un placer como siempre. Muy buena atención por el personal.

Cons:

Creo que la ducha puede mejorar mucho.

2026-07-05 • via Nuitee
S
Salvatore • couple • it
8
2026-07-03 • via Nuitee
C
Carlos • couple • ar
10
Muy recomendable
Pros:

Buena ubicación, excelente atención del personal, fantástico desayuno, limpieza, calidad y buen gusto en la decoración. Aplauso por la galería de ánforas griegas!

2026-07-03 • via Nuitee
M
Margaux • extended_group • fr
9
2026-07-03 • via Nuitee
N
Noah • extended_group • nz
10
2026-07-02 • via Nuitee
A
Anna • extended_group • bg
9
2026-06-29 • via Nuitee
S
Simone • solo_traveller • ch
9
Pros:

Posizione

Cons:

Stanze un poco vecchie

2026-06-29 • via Nuitee
I
Ingemo • extended_group • se
10
Fantastisk
Pros:

Allt var toppen. Vi bodde i familjerum i 2 plan med egen terrass. Även takterrassen med liten pool var jättemysig. Roomservice toppen. Städpersonal exceptionell. Restaurangen East i bottenvåningen var också fantastisk med mysig uteservering på torget framför hotellet.

Cons:

Det var lite lyhört.

2026-06-29 • via Nuitee
A
Anna • couple • bg
10
2026-06-29 • via Nuitee
J
Joaquin • solo_traveller • es
9
Pros:

Personal como siempre muy amable y dispuesto a ayudar.
Situación fantástica.
Ambiente muy agradable

Cons:

Poco aislamiento acústico entre habitaciones

2026-06-28 • via Nuitee
B
Bilbao Gandarias • solo_traveller • es
8
Muy comodo y tranquilo.
Pros:

Del hotel en general: La hubicación, la tranquilidad. De la habitacion: la cama muy comoda, el comedor de desayunos, el minibar gratuito, zapatillas, toallas y albonoces muy comodos. El garage aunque pequeño muy practico.

Cons:

El baño anticuado, la piscina muy pequeña y poco horario de apertura. El restaurante excaso. No hay servicio de habitaciones.

2026-06-27 • via Nuitee