Hotel Villa Real, a member of Preferred Hotels & Resorts

Hotels
Derby Hotels
8.9 (872 reviews)
Plaza de las Cortes, 10 , Madrid , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Overpriced
Inadequate amenities

Categories

Cleanliness
8.85
Generally clean, but some mentions of inadequacies in amenities.
Service
9.35
Staff are friendly and helpful, though some negative experiences reported with specific issues.
Location
9.35
Amazing location close to attractions, highly praised by multiple reviews.
Room Quality
8.85
Rooms are well-appointed and comfortable, though some concerns about specific features.
Amenities
8.35
Amenities are lacking in some aspects, such as hygiene products and limited coffee pods.
Value for Money
8.35
Considered overpriced for some, especially without breakfast included.
Food and Beverage
8.85
Breakfast was appreciated, though not included in the stay.
Overall Experience
9.25
Overall experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Luxurious Accommodation

Hotel Villa Real, a member of Preferred Hotels & Resorts in Madrid offers a lavish stay just 1.2 km from El Retiro Park. The property boasts an outdoor pool, fitness centre, and a terrace for guests to unwind.

Top-Notch Amenities

Enjoy the convenience of a restaurant, room service, and a 24-hour front desk during your stay. Stay connected with free WiFi throughout the hotel and make use of the business centre, concierge service, and currency exchange.

Comfortable Rooms and Delicious Dining

Relax in air-conditioned rooms equipped with modern amenities. Indulge in buffet or continental breakfast options each morning. Don't miss the chance to explore nearby attractions like Gran Via Metro Station and Reina Sofia Museum.

Book your stay at Hotel Villa Real now for a truly unforgettable experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

Accepted credit cards: American Express, VISA, Euro/Mastercard, Diners Club. The hotel reserves the right check the validity of the credit cards before the arrival date by making a charge, or pre-authorization for the total amount of your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 33 per day.

Location

Guest Reviews

8.9
Based on 872 reviews
Cleanliness: 8.85
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.25
J
Jean Marie Vital couple ch
9
Très agréable séjour. Petit déjeuner varié et délicieux
2026-03-14 via Nuitee
C
Christine couple us
9
Good location. Easy to walk everywhere. Rooms were nice and quiet at night. .
Pros:

Clean comfortable room with nice city view.

Cons:

I had ordered ice from room service and it never came.

2026-03-14 via Nuitee
W
Watanan solo_traveller sg
10
2026-03-14 via Nuitee
W
Watanan couple sg
10
Would highly recommend. Unbeatable location, very nice, helpful staff, good guest services who can help you with museum
Pros:

Fantastic location, within short walking distance of all three major museums and interesting neighbourhoods. Nice spacious rooms with discrete living and bed areas- recommend city facing rooms with balcony so that you can observe activity on the square.

Cons:

A little bit noisy - you can hear activity in next door rooms.

2026-03-13 via Nuitee
G
Gianluca family_with_children lu
6
Pros:

posizione

Cons:

pulizia non da 5 stelle

2026-03-12 via Nuitee
E
Eloisa couple mx
10
Really good
Pros:

Thanks

Cons:

Excellent

2026-03-12 via Nuitee
P
Paolo couple it
9
2026-03-09 via Nuitee
A
Alexis couple us
10
Excellent location
Pros:

Great location, very convenient to Museums and Madrid center. Comfortable room, excellent A/C. The staff was very professional and caring.

Cons:

Room sound insulation could be improved.

2026-03-07 via Nuitee
N
Nadine couple de
6
Pros:

Die Lage war perfekt, um Madrid zu erkunden.

Cons:

Das Hotel ist in die Jahre gekommen und extrem hellhörig. Das Zimmerpersonal ist nicht rücksichtsvoll in Bezug auf die Göste und beginnt ab 8:30 Uhr lautstark die Zimmer zu reinigen.

2026-03-02 via Nuitee
S
Sara couple fr
10
Pros:

Hotel davvero molto bello, pulito e curato nei minimi dettagli. La posizione è eccezionale, in pieno centro di Madrid, comodissima per muoversi a piedi.
L’accoglienza è stata impeccabile: personale professionale, gentile e sempre disponibile.

Unico piccolo aspetto migliorabile è la colazione, risultata un po’ costosa rispetto a quanto consumato.

Nel complesso, un soggiorno davvero piacevole in una struttura elegante e molto comoda, che consiglio assolutamente.

2026-02-28 via Nuitee
G
Günter couple de
6
2026-02-25 via Nuitee
S
Sedik couple ae
9
It was wonderful but the surround bothered a bit
Pros:

It’s very nice location and nice room

Cons:

The Internet was off and not always well connected and there was a lot of construction noise

2026-02-25 via Nuitee
K
Kazumasa couple jp
9
2026-02-22 via Nuitee
L
Lucia solo_traveller es
10
2026-02-13 via Nuitee
Y
yehudah d solo_traveller ve
10
Pros:

Excelente y céntrico

2026-02-12 via Nuitee
B
Burcu solo_traveller tr
10
2026-02-11 via Nuitee
V
Victor Manuel couple es
10
Pros:

Ubicación y personal.

2026-02-09 via Nuitee
R
Raoul couple lu
9
Ottimo soggiorno
Pros:

Ottima posizione, hotel ben fornito e comodo

2026-01-26 via Nuitee
Alison family_with_children gb
10
2026-01-26 via Nuitee
S
stephen couple gb
9
2026-01-25 via Nuitee