NH Madrid Atocha

Hotels
•
NH Hotels
8.4 (3039 reviews)
Paseo Infanta Isabel, 9 , Madrid , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Quality breakfast
Cons:
Rooms too small
High price for size
Limited amenities

Categories

Cleanliness
8.66
General consensus indicates that rooms are very clean.
Service
8.93
Many reviews highlight personalized and friendly service.
Location
9.17
Location is highly praised for convenience to Atocha station.
Room Quality
7.62
Some guests felt rooms were small and cramped.
Amenities
8.15
Amenities include complimentary items but can be limited.
Value for Money
7.61
Guests noted high price for room size affects value perception.
Food and Beverage
8.56
Breakfast quality is noted positively, though some could improve layout.
Overall Experience
8.53
Overall positive impressions with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:34

Property Description

Convenient Location
NH Madrid Atocha is conveniently located opposite Atocha Railway Station, making it easily accessible for travelers. The hotel's proximity to the Caixa Forum and Reina Sofía museums adds to its appeal for those looking to explore the cultural side of Madrid.

Modern Amenities
The bright and soundproof rooms at NH Madrid Atocha are equipped with modern amenities such as air conditioning, a 40-inch TV, pillow menu, safe, and minibar. The private bathrooms feature a rain-effect shower, toiletries, and a hairdryer, ensuring a comfortable stay for guests.

Additional Services
In addition to the comfortable accommodations, guests can enjoy complimentary newspapers at the reception and take advantage of the hotel's laundry service. The proximity of Retiro Park and Atocha Metro Station further enhances the overall experience for visitors.

Experience comfort and convenience at NH Madrid Atocha - book your stay now for a memorable visit to Madrid!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note dogs and cats are allowed, max. weight 25kg. A charge of 25€ per pet and per night will be applied (max. 1 pets per room).

Guide dogs free of charge. Limited availability, please contact the hotel before booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3039 reviews
Cleanliness: 8.66
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.56
Overall Experience: 8.53
A
Alejandro • solo_traveller • es
10
2026-02-13 • via Nuitee
C
CUI YUN • solo_traveller • ca
6
Cons:

small room, definitely not worth the price. Broken TV. Dark in the room. Broken light.

2026-02-13 • via Nuitee
Y
Yenni • couple • fr
10
2026-02-12 • via Nuitee
A
Antoni • couple • pl
9
Udany pobyt
Pros:

Jak na jedną noc wszystko było ok

Cons:

Nie ma się do czego przyczepić

2026-02-10 • via Nuitee
J
Julia • solo_traveller • es
9
Pros:

La cercanía a la estación
El tamaño de la habitación y la limpieza
El trato del personal

2026-02-09 • via Nuitee
I
Imma • couple • es
6
Pros:

L ubicació

Cons:

El llit, el matalàs no era comfortable. Admeten animals, i ens va molestar un gos que no parava de bordar.

2026-02-08 • via Nuitee
H
Hillary Cappellano • family_with_children • br
10
Pros:

Melhor localização! De frente pro metrô, trem, e principais linhas de ônibus. Com muita facilidade fui para os pontos turísticos, inclusive com um ônibus de graça. Do aeroporto para o hotel tem um ônibus que para na frente, e para voltar, a mesma coisa. Peguei trem para 3 cidades diferentes, e metro para todos os lugares. Agora falando sobre o hotel, é limpo, confortável, funcionários prestativos. Cuidado apenas com a reserva do quarto, eu precisei trocar o quarto quando cheguei porque havia reservado um quarto um pouco maior e com varanda, mas me colocaram em um menor e com janela. Foram rápido em resolver meu problema, isso ocorreu porque alguns quartos são 2 camas ao invés de uma de casal. Uma dica, a de casal parece pequena, a melhor coisa foram as duas de solteiro juntas, parecia uma cama king. Apesar da localização, nao fomos incomodados pelo barulho, existe uma boa vedação nas portas e janelas. Recomendo muito!

Cons:

Nada, tudo ótimo.

2026-02-08 • via Nuitee
L
Lidia • solo_traveller • ch
10
2026-01-30 • via Nuitee
M
Mats Johansson • extended_group • se
9
2026-01-29 • via Nuitee
M
MARIA • family_with_children • ec
9
confortable
Pros:

Me gusto la ubicación y las instalaciones, el hotel es nuevo y las habitaciones cómodas

2026-01-29 • via Nuitee
L
Laura • family_with_children • es
10
Pros:

El servicio

Cons:

Poca fuerza de la cisterna

2026-01-28 • via Nuitee
J
Jorge • family_with_children • es
8
Para repetir
Pros:

Dulces y cafe antes de las 7 al lado de recepcion.

Cons:

Escaleras de recepcion sin rampa

2026-01-27 • via Nuitee
P
Pisera Garcia • family_with_children • es
10
Pros:

Desayuno

Cons:

Nada

2026-01-27 • via Nuitee
A
AZUSA • couple • jp
8
2026-01-26 • via Nuitee
A
Alfonso • couple • cl
10
Pros:

Personal muy amable, excelente ubicación

2026-01-26 • via Nuitee
B
Bhabendhar • solo_traveller • sg
9
Location was great for train and also bus to airport
Pros:

Location

Cons:

Nothing

2026-01-26 • via Nuitee
J
juan • family_with_children • es
5
Cons:

Habitciones pequeñas

2026-01-25 • via Nuitee
A
Antonia • solo_traveller • es
4
Cons:

QUÉ NO TENÍA NADA DE SEÑAL EN EL MÓVIL,Y TENIA QUE USAR OBLIGATORIAMENTE EL WIFI!!😠

2026-01-22 • via Nuitee
E
Eduardo • solo_traveller • br
8
2026-01-22 • via Nuitee
R
ricardo • couple • br
7
Bom hotel para quem quer ficar perto de Atocha
Pros:

Da localização e do café da manhã

Cons:

Quarto pequeno e ar condicionado não tem ajuste adequado,
Mas o que mais chamou a atenção para um hotel NH foi recebermos uma toalha de banho rasgada!

2026-01-22 • via Nuitee