NH Madrid Atocha

Hotels
•
NH Hotels
8.4 (3066 reviews)
Paseo Infanta Isabel, 9 , Madrid , es

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Children allowed
Pets allowed

Facilities

Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Quality breakfast
Cons:
Rooms too small
High price for size
Limited amenities

Categories

Cleanliness
8.66
General consensus indicates that rooms are very clean.
Service
8.93
Many reviews highlight personalized and friendly service.
Location
9.17
Location is highly praised for convenience to Atocha station.
Room Quality
7.62
Some guests felt rooms were small and cramped.
Amenities
8.15
Amenities include complimentary items but can be limited.
Value for Money
7.61
Guests noted high price for room size affects value perception.
Food and Beverage
8.56
Breakfast quality is noted positively, though some could improve layout.
Overall Experience
8.53
Overall positive impressions with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:34

Property Description

Convenient Location
NH Madrid Atocha is conveniently located opposite Atocha Railway Station, making it easily accessible for travelers. The hotel's proximity to the Caixa Forum and Reina Sofía museums adds to its appeal for those looking to explore the cultural side of Madrid.

Modern Amenities
The bright and soundproof rooms at NH Madrid Atocha are equipped with modern amenities such as air conditioning, a 40-inch TV, pillow menu, safe, and minibar. The private bathrooms feature a rain-effect shower, toiletries, and a hairdryer, ensuring a comfortable stay for guests.

Additional Services
In addition to the comfortable accommodations, guests can enjoy complimentary newspapers at the reception and take advantage of the hotel's laundry service. The proximity of Retiro Park and Atocha Metro Station further enhances the overall experience for visitors.

Experience comfort and convenience at NH Madrid Atocha - book your stay now for a memorable visit to Madrid!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note dogs and cats are allowed, max. weight 25kg. A charge of 25€ per pet and per night will be applied (max. 1 pets per room).

Guide dogs free of charge. Limited availability, please contact the hotel before booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3066 reviews
Cleanliness: 8.66
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.56
Overall Experience: 8.53
R
Raul • couple • es
9
Perfecto
Pros:

Todo en general

Cons:

Nada

2026-03-14 • via Nuitee
Y
Yuriko • couple • au
10
Pros:

The location was perfect for people who are travelling by train. Staff were very kind and helpful. Espress coffee machine was a bonus. Happy to stay again!

Cons:

Nothing

2026-03-11 • via Nuitee
H
Homero • extended_group • br
8
Boa localização para deslocamentos por Madri
Pros:

Uma grande virtude do NH Atocha é a localização (praticamente em frente à entrada da Estação de trens e metrô Puerta de Atocha em Madri). Para quem precisa se deslocar com esse meio de transporte, é muito fácil e a relação custo-benefício fica adequada. Além disso, ainda em termos de deslocamento, dá para ir caminhando dali a algumas regiões turísticas da cidade (como o Parque El Retiro, Porta de Alkalá e Museu do Prado) e outras um pouco mais distantes, como a região de compras da Gran Via (a qual também é facilmente acessível com metrô a partir da estação diante do hotel).
O quarto não é grande, mas tem comodidades interessantes, como máquina de café espresso e frigobar, com um banheiro de tamanho razoável e bem equipado (xampu e sabonete líquidos e secador de cabelos).
Não me servi de café da manhã do hotel, mas havia sempre disponíveis água fria e quente (para chá, por ex) no hall próximo da recepção.

Cons:

Em linhas gerais, não houve algo que me desagradasse. Só considero que o horário de check in poderia perfeitamente ser um pouco mais cedo (13h em vez de 15h, por ex).

2026-03-10 • via Nuitee
C
Carlos • family_with_children • br
7
Boa opção para quem vai usar a estação de Atocha na viagem.
Pros:

Localização excelente (na frente da estação de Atocha), funcionários simpáticos e prestativos.

Cons:

O ar condicionado não estava funcionando, apenas o aquecedor. Como no período de minha viagem não estava fazendo frio, tive de dormir de janela aberta escutando todos os barulhos da rua.

2026-03-10 • via Nuitee
E
Eva María • couple • es
10
2026-03-10 • via Nuitee
F
flor maria • family_with_children • es
8
Bien
Pros:

El desayuno
Y el trato del personal

Cons:

El tamaño de la habitacion

2026-03-09 • via Nuitee
R
Ricardo • couple • br
9
2026-03-09 • via Nuitee
E
Elvira • solo_traveller • es
8
2026-03-08 • via Nuitee
B
Benjamin • solo_traveller • gb
7
Perfectly good but uninspiring. Friendly staff and good breakfast
Pros:

Perfectly good but uninspiring. Good breakfast and friendly staff

Cons:

Very uninspiring. Good for business trips

2026-03-08 • via Nuitee
L
Laura • solo_traveller • es
6
Pros:

Localización y limpieza

Cons:

La habitación estaba cerca de la caldera y hacía muchísimo ruido
Además era diminuta para haber pagado 214€ por una noche

2026-03-08 • via Nuitee
E
Elvira • extended_group • es
8
Ubicació inmillorable.
Pros:

Molt ben situat. Hotel agradable, net i funcional.

Cons:

Tot bé.

2026-03-08 • via Nuitee
R
RUBEN • couple • ar
10
2026-03-07 • via Nuitee
H
Horiuchi • solo_traveller • br
10
2026-03-05 • via Nuitee
J
Jesus Luis • solo_traveller • es
6
Muy bien, como siempre menos los tamaños
Pros:

Las atenciones del personal, limpieza y ubicación

Cons:

El tamaño de la habitación, minúscula pero sobre todo la dicha, excesivamente pequeña, te chocabas con la pared, muy pequeña

2026-03-04 • via Nuitee
F
FABIO • family_with_children • it
10
Ótimo Atendimento. Ótima localização.
Pros:

Atendimento do pessoal do Front Desk. Todos muito gentis, atenciosos, eficientes e educados. Ótima localização, perto de museus e ao lado da estação central trem-metrô-onibus. Área segura e bem frequentada.

Cons:

Como não há restaurante (só cafeteria para breakfast), poderiam colocar uma vending machine auto serviço com refrigerantes e lanches prontos.

2026-03-04 • via Nuitee
F
FABIO • solo_traveller • it
10
2026-03-04 • via Nuitee
J
Juan Ant. • extended_group • es
8
2026-03-03 • via Nuitee
C
Caterina • solo_traveller • gr
8
If you have to catch an early train…
Pros:

Close to Atocha–Almudena railway station

Cons:

The room was too small and too stuffy.

2026-03-03 • via Nuitee
M
Maria Dolores • solo_traveller • es
8
Sencillo pero cómodo y limpio.
Pros:

La habitación pequeña pero cómoda.

Cons:

Eché de menos una rampa para entrar con la maleta en recepción.

2026-03-03 • via Nuitee
S
SILVIA PATRICIA • solo_traveller • es
8
2026-03-03 • via Nuitee