NH Madrid Atocha

Hotels
•
NH Hotels
8.4 (3162 reviews)
Paseo Infanta Isabel, 9 , Madrid , es

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Children allowed
Pets allowed

Facilities

Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Quality breakfast
Cons:
Rooms too small
High price for size
Limited amenities

Categories

Cleanliness
8.66
General consensus indicates that rooms are very clean.
Service
8.93
Many reviews highlight personalized and friendly service.
Location
9.17
Location is highly praised for convenience to Atocha station.
Room Quality
7.62
Some guests felt rooms were small and cramped.
Amenities
8.15
Amenities include complimentary items but can be limited.
Value for Money
7.61
Guests noted high price for room size affects value perception.
Food and Beverage
8.56
Breakfast quality is noted positively, though some could improve layout.
Overall Experience
8.53
Overall positive impressions with minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:34

Property Description

Convenient Location
NH Madrid Atocha is conveniently located opposite Atocha Railway Station, making it easily accessible for travelers. The hotel's proximity to the Caixa Forum and Reina Sofía museums adds to its appeal for those looking to explore the cultural side of Madrid.

Modern Amenities
The bright and soundproof rooms at NH Madrid Atocha are equipped with modern amenities such as air conditioning, a 40-inch TV, pillow menu, safe, and minibar. The private bathrooms feature a rain-effect shower, toiletries, and a hairdryer, ensuring a comfortable stay for guests.

Additional Services
In addition to the comfortable accommodations, guests can enjoy complimentary newspapers at the reception and take advantage of the hotel's laundry service. The proximity of Retiro Park and Atocha Metro Station further enhances the overall experience for visitors.

Experience comfort and convenience at NH Madrid Atocha - book your stay now for a memorable visit to Madrid!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note dogs and cats are allowed, max. weight 25kg. A charge of 25€ per pet and per night will be applied (max. 1 pets per room).

Guide dogs free of charge. Limited availability, please contact the hotel before booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3162 reviews
Cleanliness: 8.66
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.56
Overall Experience: 8.53
A
Alexandre • solo_traveller • br
10
2026-05-09 • via Nuitee
N
Nayantara • solo_traveller • ch
8
Very good location
Pros:

Very clean. Excellent location very near the train station. Very good breakfast. Helpful staff.

Cons:

Very small rooms.

2026-05-08 • via Nuitee
J
Jose Ignacio • family_with_children • es
10
2026-05-07 • via Nuitee
M
Margarita • solo_traveller • es
10
Pros:

Si

2026-05-07 • via Nuitee
M
Mikaela • couple • es
10
2026-05-07 • via Nuitee
K
Kurt • couple • ch
8
Pros:

Excelllente Lage des Hotels. Toller Schallschutz. Nahegelegener Retiro-Park und der Atochabahnhof ist zu Fuss schnell zu erreichen.

Cons:

Preis etwas hochl

2026-05-06 • via Nuitee
J
Jose • solo_traveller • pt
6
2026-05-04 • via Nuitee
K
KIYOYASU • solo_traveller • jp
7
2026-05-04 • via Nuitee
S
Salim • couple • co
9
Buena ubicacion, staff de recepcion muy amables !
Pros:

Ubicación clave en la ciudad, con la estación de tren de Atocha justo enfrente del hotel y museos y el Parque del Retiro muy cerca. La amabilidad del perosnal de la recepcion EXCELENTE !!

Cons:

Más opciones veganas en el desayuno.

2026-05-03 • via Nuitee
C
Chrissy • couple • ca
10
Great staff and service
Pros:

Right need the train station and car location

Cons:

Too noisy when windows are open

2026-05-03 • via Nuitee
S
Salim • couple • co
9
Excelente ubicación, museos, parque del retiro, lo mejor: el personal de la recepción, volveré.
Pros:

La ubicación del hotel es muy buena, enfrente de Atocha, cerca de museos y del Parque del Retiro. El personal de la recepción es lo mejor del hotel !!

Cons:

Se requieren más opciones veganas para el desayuno.

2026-05-03 • via Nuitee
S
Salim • couple • co
9
Buena calidad y excelente ubicacion, volvere de nuevo !!
Pros:

El hotel está bien ubicado justo enfrente de la estación Atocha; muy cerca de los museos más importantes y del parque del Retiro. Lo mejor: el personal de la recepción es excepcional, con gran calidez y amabilidad. El desayuno es muy bueno aunque faltan opciones veganas.

Cons:

Bajar un poco la tarifa lo haria excepcional

2026-05-03 • via Nuitee
S
Sirirat • couple • th
7
2026-05-02 • via Nuitee
N
Nico • solo_traveller • cl
10
Perfecto para viaje de trabajo
Pros:

Ubicación y desayuno

Cons:

Mantencion de extractor de humedad baño !!! No funcionaba

2026-05-01 • via Nuitee
S
Sintora • solo_traveller • es
10
2026-05-01 • via Nuitee
E
Enric • solo_traveller • es
7
2026-04-30 • via Nuitee
J
João Alberto • solo_traveller • br
9
Boa hospedagem
Pros:

Localização e café da manhã

Cons:

Tamanho do quarto

2026-04-29 • via Nuitee
A
ALEX • solo_traveller • es
7
2026-04-28 • via Nuitee
P
PENA GONZALEZ • family_with_children • mx
9
TRANQUILA
Pros:

Aunque toda la atención fue de manera telefónica, siempre respondieron a tiempo y nos resolvieron todo.

Cons:

no sabría decir.

2026-04-27 • via Nuitee
E
Erik • solo_traveller • nl
9
Goede prijs kwaliteit verhouding
Pros:

Goed ontbijtbuffet; vriendelijke staf

2026-04-26 • via Nuitee