NH Madrid Balboa

Hotels
•
NH Hotels
8.6 (2326 reviews)
Núñez de Balboa, 112 , Madrid , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Room noise issues
Inconsistent breakfast quality
Some cleanliness concerns

Categories

Cleanliness
8.15
Some mentions of cleanliness issues in multiple reviews.
Service
8.95
Positive mentions of staff being attentive and kind.
Location
9.15
Repeated praise for the location and its convenience.
Room Quality
8.35
Comments on various room conditions, some were spacious while others were not.
Amenities
8.65
Mention of satisfactory amenities, including the restaurant.
Value for Money
8.15
Concerns over pricing in a few reviews, but overall decent value.
Food and Beverage
8.65
Mixed reviews on breakfast quality, but generally well-received.
Overall Experience
8.75
Overall positive experiences noted in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Design Rooms
Indulge in elegant modern décor with wooden floors and flat-screen satellite TV, creating a stylish retreat in Madrid’s upscale Salamanca neighborhood.

Chic Lounge Area and Café-Bar
Relax in the attractive lounge area with an ever-changing ambiance through clever lighting. Enjoy a variety of drinks and snacks in the trendy café-bar.

Convenient Location and Amenities
Explore designer shops on Serrano Street, just a short stroll away. Benefit from free Wi-Fi, access to the in-house gym, and easy reach to major metro stations for seamless travel experiences.

Experience sophistication and comfort at NH Madrid Balboa. Book now for an unforgettable stay.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of EUR €25 per pet and per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25.30 per day.

Location

Guest Reviews

8.6
Based on 2326 reviews
Cleanliness: 8.15
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
G
Gianina • couple • pe
10
Muy limpio y acogedor
2026-07-11 • via Nuitee
C
Claudio • extended_group • cl
10
No falla
Pros:

Ubicación

2026-07-11 • via Nuitee
J
Julia • solo_traveller • be
10
2026-07-10 • via Nuitee
D
Diego • family_with_children • cl
9
2026-07-09 • via Nuitee
V
Vivian • family_with_children • us
10
Great!
Pros:

Location, size of the room. I did not use the breakfast, just a little high in price.

Cons:

The price of the breakfast

2026-07-09 • via Nuitee
L
Lucia • solo_traveller • pe
10
Pros:

La ubicación

2026-07-09 • via Nuitee
L
Layan • solo_traveller • sa
8
2026-07-06 • via Nuitee
J
Jaime • extended_group • do
10
Excelente
Pros:

Todo

Cons:

Un poco distante del centro. En mi caso de los lugares que tenía que ir

2026-07-06 • via Nuitee
M
Maria Soledad • solo_traveller • pe
10
2026-07-06 • via Nuitee
B
Bettega • solo_traveller • uy
10
2026-07-05 • via Nuitee
D
domingo • couple • es
7
2026-07-04 • via Nuitee
E
Eduardo • solo_traveller • ec
5
Cons:

La cama estuvo muy mala, resorte x todo lado y muy incómoda

2026-07-03 • via Nuitee
A
ALEJANDRO • family_with_children • gt
10
2026-07-03 • via Nuitee
C
Cristian Julio • solo_traveller • cl
10
Pros:

La amabilidad del personal, byen desayuno y su ubicación. La habitación con terraza fue muy agradable ya que daba un espacio de respiro.

Cons:

El garage un poco estrecho.

2026-07-02 • via Nuitee
F
Faith • solo_traveller • za
7
Enjoyed my stay
Pros:

Location

2026-07-01 • via Nuitee
Y
Yelitza • family_with_children • ch
8
Buena estancia familiar.
Pros:

La amabilidad y disponibilidad del personal de recepción y limpieza-lavandería me gustó mucho. El parking, aunque pequeño, nos ha sido útil durante nuestra estancia. Habitación amplia, cama grande, cómoda y aire acondicionado ideal, además no se escuchaban ruidos. Cercano al hotel hay cafés para desayunar (incluso sin gluten), también lugares de tapeo y negocios donde comprar agua, frutas, panes y otros. Fácil ubicación para moverse con transporte público.

Cons:

Se podrían mejorar las toallas de baño para que sean blancas y mullidas (quitar las rotas, percudidas y desgastadas). Hubiese sido útil tener albornoz y pantuflas disponibles en la habitación.

2026-06-30 • via Nuitee
I
Isabelle • couple • ch
8
2026-06-29 • via Nuitee
C
Camilla Boedker • extended_group • gb
9
2026-06-29 • via Nuitee
D
Danna • couple • pe
10
2026-06-24 • via Nuitee
M
Miguel • couple • es
8
2026-06-24 • via Nuitee