NH Madrid Balboa

Hotels
•
NH Hotels
8.6 (2156 reviews)
Núñez de Balboa, 112 , Madrid , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Room noise issues
Inconsistent breakfast quality
Some cleanliness concerns

Categories

Cleanliness
8.15
Some mentions of cleanliness issues in multiple reviews.
Service
8.95
Positive mentions of staff being attentive and kind.
Location
9.15
Repeated praise for the location and its convenience.
Room Quality
8.35
Comments on various room conditions, some were spacious while others were not.
Amenities
8.65
Mention of satisfactory amenities, including the restaurant.
Value for Money
8.15
Concerns over pricing in a few reviews, but overall decent value.
Food and Beverage
8.65
Mixed reviews on breakfast quality, but generally well-received.
Overall Experience
8.75
Overall positive experiences noted in many reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Design Rooms
Indulge in elegant modern décor with wooden floors and flat-screen satellite TV, creating a stylish retreat in Madrid’s upscale Salamanca neighborhood.

Chic Lounge Area and Café-Bar
Relax in the attractive lounge area with an ever-changing ambiance through clever lighting. Enjoy a variety of drinks and snacks in the trendy café-bar.

Convenient Location and Amenities
Explore designer shops on Serrano Street, just a short stroll away. Benefit from free Wi-Fi, access to the in-house gym, and easy reach to major metro stations for seamless travel experiences.

Experience sophistication and comfort at NH Madrid Balboa. Book now for an unforgettable stay.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of EUR €25 per pet and per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25.30 per day.

Location

Guest Reviews

8.6
Based on 2156 reviews
Cleanliness: 8.15
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.75
G
Gabriela • family_with_children • mx
10
Estancia Perfecta, Servicio y Confort impecables
Pros:

La habitación, el balcón, la ubicación, todo estuvo muy bien. La atención de la mucama y sus detalles, excelente. Definitivamente me volvería a hospedar ahí.

2026-04-18 • via Nuitee
L
Laura • extended_group • es
9
2026-04-18 • via Nuitee
M
Mariela • family_with_children • cr
9
2026-04-13 • via Nuitee
R
Rox • couple • us
10
2026-04-12 • via Nuitee
L
LOURDES LORENTE LOYARTE • couple • es
9
Pros:

Ubicación buena
Desayuno estupendo
Cama estupenda , muy c;ómoda

2026-04-12 • via Nuitee
S
SUSANA • couple • es
9
2026-04-11 • via Nuitee
L
Linda • couple • us
10
Pros:

Beautiful clean home. Space to spread out and to gather.

2026-04-10 • via Nuitee
A
Abdulrahman • couple • sa
1
Cons:

There is no AC and the rooms are very hot since it has only heaters ! We requested to turn the AC on multiple times but they couldn’t

2026-04-10 • via Nuitee
M
Michael • couple • gb
7
Great
Pros:

Good location

Cons:

The building site

2026-04-07 • via Nuitee
A
Alejandra Amneris • couple • ar
6
Pros:

El personal sobretodo .

Cons:

Un hotel con 4 estrellas en Madrid NO puede ofrecer a sus huéspedes una televisión que no es smart !

2026-04-07 • via Nuitee
M
Miguel • couple • pe
8
2026-04-06 • via Nuitee
A
Ana Rosa • couple • us
8
2026-04-05 • via Nuitee
C
Carlos • couple • ar
9
2026-04-04 • via Nuitee
F
Fabrizio • couple • it
8
tutto perfetto
2026-04-03 • via Nuitee
A
Alejandra • couple • cl
10
2026-04-02 • via Nuitee
M
Maria del Carmen • solo_traveller • it
10
Pros:

Ottima colazione e posizione molto pratica. Molto funzionale in ogni senso.

2026-03-31 • via Nuitee
M
MIGUEL • couple • pe
9
Pros:

Ubicación

2026-03-30 • via Nuitee
R
Roy Amitha D'Souza • couple • ae
10
Good stay at NHMB!!
Pros:

Had a lovely stay! It was close to IE university and my son's acco, so very convenient for me! Gr8 room with a huge bathroom! Did not try their breakfast, so cannot comment. We did try the restaurant Soana attached to the hotel. It was very good!

Cons:

They did not provide things like tooth brushes, creams etc. Most hotels do!

2026-03-30 • via Nuitee
S
Sylwia • solo_traveller • pl
9
Good hotel, nice breakfast
Pros:

Big rooms
Breakfast

2026-03-30 • via Nuitee
G
gabriela • family_with_children • es
10
2026-03-28 • via Nuitee