iStay by NH Ciudad de Valencia Hotel

Hotels
NH Hotels
8 (6534 reviews)
Avenida del Puerto, 214 , Valencia , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Food Quality
Staff Helpfulness
Cons:
Room Condition
Cleanliness Issues
Noise Problems

Categories

Cleanliness
7.39
Mixed reviews regarding cleanliness. Some mentioned great cleaning, while others pointed out issues.
Service
8.36
Generally friendly and available staff, but there were issues with handling complaints.
Location
8.4
Excellent location close to public transport, making city exploration easy.
Room Quality
7.35
Rooms generally clean but some noted that they were a bit outdated with issues regarding hard mattresses.
Amenities
7.88
Basic amenities are in place but a few reviews noted the need for updates.
Value for Money
7.84
Value perception mixed with pricing issues on breakfast and room rates.
Food and Beverage
8.89
High praise for the breakfast quality and variety.
Overall Experience
7.86
Overall positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Modern Rooms with Free Wi-Fi
The Hotel Ciudad de Valencia offers modern rooms with parquet floors, free Wi-Fi, and flat-screen TVs for your comfort. Stay connected and entertained during your stay.

Convenient Location
Situated in a quiet area of Valencia, the hotel is just a 15-minute walk from the City of Arts and Sciences and the Port, making it easy to explore popular attractions and enjoy the vibrant city life.

Helpful Services and Easy Access
Benefit from the hotel's 24-hour reception staff who can assist with booking tickets for tours and shows. Additionally, take advantage of car and bicycle rental services for convenient transportation options. With nearby metro stations, reaching the beach, city center, and airport is hassle-free.

Book your stay at NH Ciudad de Valencia now for a memorable and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Bar is closed from 2026-09-06 until 2026-08-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Location

Guest Reviews

8
Based on 6534 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
C
Celia couple es
9
2026-08-08 via Nuitee
P
PAOLO solo_traveller it
8
Pros:

Pulizia ottima precisione nel servizio di pulizia da parte del personale addetto e snche cortese

Cons:

Reception un po fredda cosi mi e sembrata. Comunque ottimo hotel. Manca un sapone liquido per lavarsi sopra il bidè.

2026-08-08 via Nuitee
R
Rebekah couple mt
10
2026-08-08 via Nuitee
R
Roland solo_traveller at
10
2026-08-08 via Nuitee
E
Edvin couple lt
8
2026-08-08 via Nuitee
S
servage solo_traveller nl
3
Pros:

the staf was really nice and very helpful.

Cons:

we had to change room 3 times, first time the room had hair al over. second room the air-conditioning did not work and they offered us a fan. finally the third room was OK.

2026-08-08 via Nuitee
A
Alessio couple it
9
2026-08-08 via Nuitee
G
Georgi solo_traveller bg
10
2026-08-08 via Nuitee
S
Shuhmina couple it
10
2026-08-08 via Nuitee
M
MAZZA extended_group it
8
2026-08-07 via Nuitee
G
Gura couple pl
7
Cały pobyt bardzo udany. Walencja warta zobaczenia. Polecam wycieczkę rowerową kanałem rzeki Tira
Pros:

śniadanie smaczne, urozmaicone. Polecam.

Cons:

Okno w pokoju wychodziło na dziwne malutkie podwórko i było w pokoju raczej ciemnawo. Na szczęście tylko tam spaliśmy, bo zwiedzanie trwało od rana do późnej nocy.

2026-08-07 via Nuitee
H
Hanna couple hu
8
2026-08-06 via Nuitee
C
clagian solo_traveller it
8
Pros:

Centro citta-Albufera

Cons:

Il mare

2026-08-06 via Nuitee
A
Abhilasha family_with_children nl
8
Overall excellent breakfast clean rooms and decent size to stay with a teenager !
Pros:

Great connectivity to the center as well as beach!

Cons:

Breakfast is same everyday not a problem for short stay we stayed closed to 8 days !

2026-08-06 via Nuitee
M
Miguel Alejandro extended_group es
10
2026-08-05 via Nuitee
A
Aleyna couple at
2
Stickig, Stuhlgang flecken auf der Kloschüssel, Mini Kühlschrank furchtbarer Geruch, hat Getränke ebenfalls kaum gekühlt
Pros:

Mir hat die Unterkunft eigentlich garnichts gefallen und ich denke auch nicht dass es das Geld wert ist. Wir haben ein viel kleineres Zimmer bekommen und das Zimmer war sehr unhygienisch und dreckig. Auf dem Klo Sitz waren Stuhlgang flecken zu finden die deutlich noch frisch aussahen. Aus dem Mini Kühlschrank kam ein extrem widerlicher Geruch den man garnicht beschreiben kann. Außerdem hat es die Getränke etc. auch garnicht kalt gemacht obwohl es komplett aufgedreht war. Das Zimmer selbst war auch extrem stickig und hatte einen unangenehmen Geruch. In allem finde ich dass es definitiv nicht Preiswert ist.

Cons:

Mir hat die Unterkunft eigentlich garnichts gefallen und ich denke auch nicht dass es das Geld wert ist. Wir haben ein viel kleineres Zimmer bekommen und das Zimmer war sehr unhygienisch und dreckig. Auf dem Klo Sitz waren Stuhlgang flecken zu finden die deutlich noch frisch aussahen. Aus dem Mini Kühlschrank kam ein extrem widerlicher Geruch den man garnicht beschreiben kann. Außerdem hat es die Getränke etc. auch garnicht kalt gemacht obwohl es komplett aufgedreht war. Das Zimmer selbst war auch extrem stickig und hatte einen unangenehmen Geruch. In allem finde ich dass es definitiv nicht Preiswert ist.

2026-08-05 via Nuitee
M
Martinez Frias solo_traveller ie
9
2026-08-05 via Nuitee
N
Narcisa mihaela couple it
6
Cons:

Stanze con pareti “di carta” dove si sentiva tutto!! Personale (nn tutto) abbastanza scontroso, pulizie così così, intere ore ad aspettare l’arrivo degli asciugamani dimenticati dal personale delle pulizie. Alla fine siamo andati di persona a prenderceli. Zona abbastanza lontana da tutto, quartiere multietnico e di conseguenza con odori di varie culture culinarie.

2026-08-05 via Nuitee
Y
Yanela Oriana Ailin couple es
9
2026-08-05 via Nuitee
M
Martin couple cz
7
2026-08-05 via Nuitee