iStay by NH Ciudad de Valencia Hotel

Hotels
•
NH Hotels
8 (6459 reviews)
Avenida del Puerto, 214 , Valencia , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Location
Food Quality
Staff Helpfulness
Cons:
Room Condition
Cleanliness Issues
Noise Problems

Categories

Cleanliness
7.39
Mixed reviews regarding cleanliness. Some mentioned great cleaning, while others pointed out issues.
Service
8.36
Generally friendly and available staff, but there were issues with handling complaints.
Location
8.4
Excellent location close to public transport, making city exploration easy.
Room Quality
7.35
Rooms generally clean but some noted that they were a bit outdated with issues regarding hard mattresses.
Amenities
7.88
Basic amenities are in place but a few reviews noted the need for updates.
Value for Money
7.84
Value perception mixed with pricing issues on breakfast and room rates.
Food and Beverage
8.89
High praise for the breakfast quality and variety.
Overall Experience
7.86
Overall positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Modern Rooms with Free Wi-Fi
The Hotel Ciudad de Valencia offers modern rooms with parquet floors, free Wi-Fi, and flat-screen TVs for your comfort. Stay connected and entertained during your stay.

Convenient Location
Situated in a quiet area of Valencia, the hotel is just a 15-minute walk from the City of Arts and Sciences and the Port, making it easy to explore popular attractions and enjoy the vibrant city life.

Helpful Services and Easy Access
Benefit from the hotel's 24-hour reception staff who can assist with booking tickets for tours and shows. Additionally, take advantage of car and bicycle rental services for convenient transportation options. With nearby metro stations, reaching the beach, city center, and airport is hassle-free.

Book your stay at NH Ciudad de Valencia now for a memorable and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18.50 per day.

Location

Guest Reviews

8
Based on 6459 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
R
Rocio • couple • es
6
Mala relación calidad precio y mala atención por el personal de recepción
Pros:

El desayuno es lo mejor.

Cons:

Hice petición de cama de matrimonio y no se asignó, ni tampoco vistas exteriores ( soy claustrofóbica)
La chica de recepción fue especialmente desagradable…una chica con rasgos asiáticos.
No nos dio ni la bienvenida…muy rápido y automático todo…una pena
El hotel está antiguo y la habitación olía mal.
Necesita reforma, la relación calidad precio es regular, la verdad

2026-07-11 • via Nuitee
I
Ivan • solo_traveller • rs
10
2026-07-11 • via Nuitee
A
Amanda • couple • al
9
Pros:

Clean, comfortable. Polite staff and ready to help

Cons:

Breakfast could be better, it was ok

2026-07-11 • via Nuitee
M
Maryia • solo_traveller • pl
6
Clean and comfortable, but overpriced for its current condition.
Pros:

The hotel was quite clean and the room was comfortable.

Cons:

For such a high price, the hotel definitely needs renovation. The walls and furniture feel outdated and could really use an update.

2026-07-11 • via Nuitee
J
JOSE ANTONIO • solo_traveller • es
8
Pros:

La cama

Cons:

Sanitarios muy "básicos"

2026-07-11 • via Nuitee
S
Santos Parra • solo_traveller • es
10
Valencia siempre merece la pena.
Pros:

Todo. La habitación grande y espaciosa, la cama muy cómoda (dos tipos de almohada). El desayuno formidable.

2026-07-11 • via Nuitee
F
Francesca • couple • it
8
Posizione perfetta, accoglienza uguale ma vi do un consiglio. Chiedete di non farvi dare la stanza vicino agli ascensori
Pros:

L’accoglienza

Cons:

Il reparto delle pulizie che si è permesso di fare un gesto nei nostri confronti inutile e senza senso. Gettando l’immondizia che era dentro al cestino del bagno nel gabinetto.

2026-07-11 • via Nuitee
G
Grzegorz • couple • pl
10
Super lokalizacja latwosc i bliskosc polaczen z metrem i autobusami
Pros:

Czystosc mila obsluga i super sniadania

2026-07-11 • via Nuitee
E
Ema • couple • cz
9
2026-07-11 • via Nuitee
A
Andrés Miguel • family_with_children • es
10
Estupendo.
Pros:

El trato exquisito. El desayuno excelente. Las camas, comodísimas.

Cons:

El acceso a la bañera es incluso peligroso.

2026-07-10 • via Nuitee
P
Paul • solo_traveller • gb
8
Decent enough hotel
Pros:

Comfortable bed and good Aircon. Room was clean. Staff were friendly and helpful.

Cons:

Poor bar and vending machines were broken.

2026-07-10 • via Nuitee
M
Maria Elisa • solo_traveller • es
9
2026-07-10 • via Nuitee
E
emanuele • couple • ch
4
2026-07-10 • via Nuitee
J
Jenny • solo_traveller • de
8
2026-07-10 • via Nuitee
C
claudio • solo_traveller • cl
8
2026-07-10 • via Nuitee
L
Lorenzo1995GO • extended_group • it
8
2026-07-10 • via Nuitee
G
García • couple • es
9
2026-07-09 • via Nuitee
L
Luca • solo_traveller • it
9
2026-07-08 • via Nuitee
N
Nikolay • solo_traveller • bg
9
2026-07-07 • via Nuitee
T
Tony • solo_traveller • us
10
Always great!
Pros:

Location!

Cons:

Nothing

2026-07-07 • via Nuitee