iStay by NH Ciudad de Valencia Hotel

Hotels
NH Hotels
8 (5765 reviews)
Avenida del Puerto, 214 , Valencia , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Food Quality
Staff Helpfulness
Cons:
Room Condition
Cleanliness Issues
Noise Problems

Categories

Cleanliness
7.39
Mixed reviews regarding cleanliness. Some mentioned great cleaning, while others pointed out issues.
Service
8.36
Generally friendly and available staff, but there were issues with handling complaints.
Location
8.4
Excellent location close to public transport, making city exploration easy.
Room Quality
7.35
Rooms generally clean but some noted that they were a bit outdated with issues regarding hard mattresses.
Amenities
7.88
Basic amenities are in place but a few reviews noted the need for updates.
Value for Money
7.84
Value perception mixed with pricing issues on breakfast and room rates.
Food and Beverage
8.89
High praise for the breakfast quality and variety.
Overall Experience
7.86
Overall positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Modern Rooms with Free Wi-Fi
The Hotel Ciudad de Valencia offers modern rooms with parquet floors, free Wi-Fi, and flat-screen TVs for your comfort. Stay connected and entertained during your stay.

Convenient Location
Situated in a quiet area of Valencia, the hotel is just a 15-minute walk from the City of Arts and Sciences and the Port, making it easy to explore popular attractions and enjoy the vibrant city life.

Helpful Services and Easy Access
Benefit from the hotel's 24-hour reception staff who can assist with booking tickets for tours and shows. Additionally, take advantage of car and bicycle rental services for convenient transportation options. With nearby metro stations, reaching the beach, city center, and airport is hassle-free.

Book your stay at NH Ciudad de Valencia now for a memorable and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18.50 per day.

Location

Guest Reviews

8
Based on 5765 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
P
pierrepaulm_28 Couples Valletta, Island of Malta
10
Central but not in the center
Pros:

The Hotel is well equipped with all the needs to make the stay comfortable and pleasant. Breakfast is excellent and well served. Staff very helpful.

2026-04-11 via Tripadvisor
I
Ignacio solo_traveller es
7
2026-04-11 via Nuitee
S
Socorro extended_group es
7
Buen hotel para visitar la Ciudad de las Artes y las Ciencias, el Puerto y la Playa. Limpio y modern
Pros:

El hotel es moderno, situado cerca del Puerto y la Playa, cerca de la Ciudad de las Artes y las Ciencias. Las habitaciones son amplias y limpias. Cuarto de baño moderno, la habitación también bien decorada y moderna. Bien insonorizada hacia la calle.

Cons:

La insonorización entre habitaciones debería mejorar. Estuve en Semana Santa que es época de haber mucha gente, pero es que escuchaba hablar por la noche a mis vecinos de habitación, y también cuando andaban.

2026-04-11 via Nuitee
E
Eleonora solo_traveller it
9
2026-04-11 via Nuitee
C
Carsten family_with_children de
6
2026-04-11 via Nuitee
couple es
6
2026-04-11 via Nuitee
C
Carlo family_with_children it
9
2026-04-11 via Nuitee
M
Marcelle family_with_children gb
1
Don't book
Pros:

Nothing

Cons:

Rude staff, basic breakfast and waking up to find I was covered in ants all over bed and rest of the room and shower!

2026-04-11 via Nuitee
H
Herrera couple es
8
2026-04-10 via Nuitee
Y
Yuki couple be
6
2026-04-10 via Nuitee
O
Oscar couple es
9
Pros:

Personale cortese e ottima colazione

2026-04-10 via Nuitee
E
Eduardo couple es
10
2026-04-10 via Nuitee
S
SAŠO couple si
10
2026-04-09 via Nuitee
Ágnes family_with_children hu
10
2026-04-09 via Nuitee
Y
Yákara couple es
10
2026-04-09 via Nuitee
A
Aleksandr solo_traveller es
9
Pros:

Мне очень подошла локация отеля. Недалеко пляж и центр. Так же очень удобно добираться на метро к аэропорту. Станция в 8 минутах пешим ходом. Завтраки полноценные. Нахождение в отеле было уютным. Так же есть возможность оставить чемодан. Рекомендую однозначно👍👍👍

2026-04-09 via Nuitee
R
Roxana couple es
10
Pros:

La cama comodísima.

2026-04-09 via Nuitee
V
valentina couple it
7
2026-04-09 via Nuitee
F
Federica couple it
10
2026-04-09 via Nuitee
G
Gayath couple lb
5
Pros:

Location

Cons:

Staff was very rude, no noise isolation between rooms

2026-04-08 via Nuitee