iStay by NH Ciudad de Valencia Hotel

Hotels
•
NH Hotels
8 (6278 reviews)
Avenida del Puerto, 214 , Valencia , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Food Quality
Staff Helpfulness
Cons:
Room Condition
Cleanliness Issues
Noise Problems

Categories

Cleanliness
7.39
Mixed reviews regarding cleanliness. Some mentioned great cleaning, while others pointed out issues.
Service
8.36
Generally friendly and available staff, but there were issues with handling complaints.
Location
8.4
Excellent location close to public transport, making city exploration easy.
Room Quality
7.35
Rooms generally clean but some noted that they were a bit outdated with issues regarding hard mattresses.
Amenities
7.88
Basic amenities are in place but a few reviews noted the need for updates.
Value for Money
7.84
Value perception mixed with pricing issues on breakfast and room rates.
Food and Beverage
8.89
High praise for the breakfast quality and variety.
Overall Experience
7.86
Overall positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Modern Rooms with Free Wi-Fi
The Hotel Ciudad de Valencia offers modern rooms with parquet floors, free Wi-Fi, and flat-screen TVs for your comfort. Stay connected and entertained during your stay.

Convenient Location
Situated in a quiet area of Valencia, the hotel is just a 15-minute walk from the City of Arts and Sciences and the Port, making it easy to explore popular attractions and enjoy the vibrant city life.

Helpful Services and Easy Access
Benefit from the hotel's 24-hour reception staff who can assist with booking tickets for tours and shows. Additionally, take advantage of car and bicycle rental services for convenient transportation options. With nearby metro stations, reaching the beach, city center, and airport is hassle-free.

Book your stay at NH Ciudad de Valencia now for a memorable and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18.50 per day.

Location

Guest Reviews

8
Based on 6278 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
V
Valisano • couple • it
9
2026-06-06 • via Nuitee
G
Giacomo • solo_traveller • it
10
Great stay in Valencia
Pros:

Fantastic location, really central, about a 15-minute walk to the marina and roughly the same to the Ciudad de las Ciencias. Easy access to the metro and bus stops too. The room was comfortable and surprisingly spacious, with a proper hairdryer (always a bonus, so many hotels get this wrong). There was also a small fridge in the room, which came in handy. Everything was spotless and it was the perfect base for our long weekend. Would definitely recommend!

Cons:

The gym is small and you need to stop by reception to get access. It does the job though, so if that's a requirement for you just bear it in mind. That said, a run through Turia park is worth more than any gym session!

2026-06-06 • via Nuitee
S
sabrina • solo_traveller • it
7
Pros:

Colazione ottima. Possibilità di lasciare i bagagli custoditi. Gentilezza staff

Cons:

Stanze un po' datate

2026-06-06 • via Nuitee
N
nadia16 • solo_traveller • it
8
Pros:

La colazione varia ed abbondante

Cons:

La poca luce nella stanza

2026-06-05 • via Nuitee
P
Piotr • solo_traveller • pl
8
Ok
Pros:

Bed, silent in room
Nice and big lobby

Cons:

They use strange chemical agents for cleaning, which really smell strange.
Could also add kettle in room.

2026-06-05 • via Nuitee
A
Anna • couple • es
9
Funcional
Pros:

La comodidad de las almohadas

2026-06-05 • via Nuitee
M
Mo • couple • de
5
Leider hatten wir keine erholsame Nächte.
Pros:

Großteil des Personal war sehr freundlich.

Cons:

Leider entsprach unser Aufenthalt nicht unseren Erwartungen. Das Licht im Flur war dauerhaft eingeschaltet, was störend wirkte. Zudem sind die Wände sehr dünn, sodass man Geräusche aus den Nachbarzimmern deutlich hören konnte. So hörten wir beispielsweise, wie ein Gast nebenan gegen 23:00 Uhr duschte, und am frühen Morgen gegen 6:00 Uhr erneut die Dusche sowie Husten.
Ein weiterer Nachteil war, dass es keine Möglichkeit gab, das Zimmer zu lüften. Die Matratze waren zudem stark durchgelegen; die Federn waren bereits spürbar, wenn man lediglich die Hand auf die Matratze legte.
Im Eingangsbereich des Hotels wurde regelmäßig ein sehr intensiver Raumduft versprüht, was wir als unangenehm und unnötig empfanden. Außerdem erhielten wir statt des gebuchten Doppelbetts zwei Einzelbetten (Twin-Betten).
Auch die Qualität des Kaffees konnte uns leider nicht überzeugen.

2026-06-05 • via Nuitee
H
Hornyák Veres • couple • hu
8
Pros:

Reggeli nagyon finom és változatos volt.

Cons:

Fürdőszoba tisztaség.

2026-06-05 • via Nuitee
S
Sofia • solo_traveller • ma
5
It was fair
Pros:

Room was clean
The location was also good

Cons:

Breakfast
Staff at the reception

2026-06-04 • via Nuitee
G
Giancarlo • extended_group • it
8
Ottimo hotel
Pros:

La struttura è nuova in alcune parti e da ristrutturare in altre. Nel complesso è funzionale e pulita. Non è proprio centrale ma ho usato spesso Uber che con lo stesso prezzo dell’autobus mi portava ovunque. La colazione è varia dolce e salata, sempre fornita a qualsiasi ora. Alina, la ragazza della sala colazioni, faceva la differenza, sempre con il sorriso, gentile e disponibile. Ci tornerei.

2026-06-04 • via Nuitee
P
Péter • family_with_children • hu
10
Pros:

The breakfast was excellent. Alina is very kind and cheerful. It’s nice to stop by for breakfast.

2026-06-04 • via Nuitee
M
MISS LAONGDAW • couple • es
8
2026-06-04 • via Nuitee
O
Ovegas • solo_traveller • es
9
2026-06-03 • via Nuitee
S
Stefano • solo_traveller • it
10
Pros:

Tutto bene posizione strategica consigliatissima

2026-06-03 • via Nuitee
L
Linus • family_with_children • se
8
Pros:

Enkel med väldigt god frukost!

2026-06-03 • via Nuitee
A
Aurora • family_with_children • cr
9
Estancia muy agradable y satisfactoria
Pros:

Nos encantó el desayuno buffet. Fue variado y delicioso! La atención de las encargadas del servicio del desayuno por surtir todo (Alina es muy atenta, servicial y amable...siempre con una sonrisa para todos) La cama muy confortable y la habitación muy cómoda.

Cons:

Unicamente la refrigeradora de la habitación no enfriaba como uno desearía

2026-06-03 • via Nuitee
P
Piedad • couple • co
9
Excelente ubicación, buen servicio, buen desayuno
Pros:

Excelente ubicación. Excelente desayuno. Muy buena atención del personal.

Cons:

No tengo observaciones

2026-06-03 • via Nuitee
M
Maryem • solo_traveller • it
10
2026-06-03 • via Nuitee
L
L.B. • couple • nl
10
Perfect hotel ook qua ligging (tussen strand en stad)
Pros:

Heel fijn hotel. Fijne kamer. Alles heel schoon.
Heel uitgebreid ontbijtbuffet.
Vriendelijk en behulpzaam personeel
Ligging vonden wij ideaal

Cons:

Mijn zusje vond de bedden vrij hard. Voor mijzelf was het juist prima

2026-06-02 • via Nuitee
S
Shivangi • couple • in
9
Pros:

Cleaniness

Cons:

No vegan breakfast option

2026-06-02 • via Nuitee