iStay by NH Ciudad de Valencia Hotel

Hotels
•
NH Hotels
8 (5765 reviews)
Avenida del Puerto, 214 , Valencia , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Food Quality
Staff Helpfulness
Cons:
Room Condition
Cleanliness Issues
Noise Problems

Categories

Cleanliness
7.39
Mixed reviews regarding cleanliness. Some mentioned great cleaning, while others pointed out issues.
Service
8.36
Generally friendly and available staff, but there were issues with handling complaints.
Location
8.4
Excellent location close to public transport, making city exploration easy.
Room Quality
7.35
Rooms generally clean but some noted that they were a bit outdated with issues regarding hard mattresses.
Amenities
7.88
Basic amenities are in place but a few reviews noted the need for updates.
Value for Money
7.84
Value perception mixed with pricing issues on breakfast and room rates.
Food and Beverage
8.89
High praise for the breakfast quality and variety.
Overall Experience
7.86
Overall positive experience despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:12

Property Description

Modern Rooms with Free Wi-Fi
The Hotel Ciudad de Valencia offers modern rooms with parquet floors, free Wi-Fi, and flat-screen TVs for your comfort. Stay connected and entertained during your stay.

Convenient Location
Situated in a quiet area of Valencia, the hotel is just a 15-minute walk from the City of Arts and Sciences and the Port, making it easy to explore popular attractions and enjoy the vibrant city life.

Helpful Services and Easy Access
Benefit from the hotel's 24-hour reception staff who can assist with booking tickets for tours and shows. Additionally, take advantage of car and bicycle rental services for convenient transportation options. With nearby metro stations, reaching the beach, city center, and airport is hassle-free.

Book your stay at NH Ciudad de Valencia now for a memorable and convenient experience.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18.50 per day.

Location

Guest Reviews

8
Based on 5765 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 7.86
F
Frank • couple • be
8
Goede ligging, ruime kamers , vriendelijk personeel, goed ontbijt
Pros:

Zeer netjes, zeer vriendelijk personeel .

Cons:

Vriendelijkheid , ontbijt .

2026-03-14 • via Nuitee
J
Jenny • couple • it
9
Pros:

La pulizia e la qualità dei servizi

Cons:

Posizione un pó scomoda rispetto il.centro

2026-03-14 • via Nuitee
K
Kökényesi • solo_traveller • hu
7
Pros:

“The accommodation is in a good location; everything is easily and quickly accessible on foot, by metro, or by bus.

It is clean and comfortable, and the staff are kind and helpful.”

Cons:

“The room is comfortable and clean, but you can really hear everything from the neighboring room. Even the smallest noises.”

2026-03-13 • via Nuitee
C
Carlos • couple • pe
5
Puede mejorar
Cons:

Estaba en remodelación, muebles viejos de las habitaciones , me ofrecieron un upgrade de habitación por 20 euros adicionales ofreciendo cama king y no era king. Saliendo sugerí un par de cosas de mejora y en lugar de agradecer salieron todos a discutir del tema. Mala atención de la supuesta persona de administración

2026-03-13 • via Nuitee
G
garcia garcia • couple • es
10
Es perfecttt
Pros:

Toooddo, muy elegante

2026-03-12 • via Nuitee
U
Umair • solo_traveller • es
10
Todo muy bien
Pros:

Ubicacion y instalaciones

2026-03-12 • via Nuitee
M
Maria Pía • solo_traveller • it
9
2026-03-12 • via Nuitee
P
Pedro • couple • nl
10
Pros:

the hotel was good, excellent breakfast, staff kind and helpful. Very close to public transport and direct link with the airport.

Cons:

Some areas of the city around the hotel are not well maintained.

2026-03-12 • via Nuitee
M
Mohammed • couple • dz
7
2026-03-11 • via Nuitee
R
RobertaDiterlizzi • extended_group • it
7
2026-03-11 • via Nuitee
S
Sasa • solo_traveller • hr
9
2026-03-11 • via Nuitee
A
AdrianMarin1506 • Business • Bucharest
10
Pleasant experience
Pros:

Excellent room, very quiet, very good cleaning, good location. Good value for money. Not very far from city center. I will be back !

2026-03-10 • via Tripadvisor
N
Nuria • family_with_children • es
8
2026-03-10 • via Nuitee
F
Félix • solo_traveller • co
10
2026-03-10 • via Nuitee
W
Wojciech • couple • pl
10
2026-03-10 • via Nuitee
P
Pierluigi • solo_traveller • it
8
Pros:

Cortesia, colazione buona

2026-03-10 • via Nuitee
E
Ebru • extended_group • de
10
Wir waren sehr zufrieden
Pros:

Zimmer war geräumig, einfach gehalten und sauber. Personal sehr nett. Der Standort ist zentral und man hat genug Möglichkeiten in der Nähe zum Essen oder einkaufen

2026-03-09 • via Nuitee
P
Paloma • couple • es
8
Lo recomendaria
Pros:

Tamaño de la ubicación
Cortinas blackout
Ducha
Tranquilidad
El trato de las chicas de la limpieza

Cons:

La chica de recepción no nos explico nada. Solo nos pidió los DNI.
Colchón algo duro.

2026-03-09 • via Nuitee
X
Xavier • solo_traveller • es
8
2026-03-09 • via Nuitee
D
Dragos • couple • ro
9
2026-03-09 • via Nuitee