Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Stunning views
Friendly and helpful staff
Cons:
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.7
Several reviews mentioned cleanliness issues, with hair in the bathroom and tired, stained furniture.
Service
9.2
Positive comments about the helpfulness of staff and excellent bar service.
Location
9.2
Many guests praised the phenomenal views and the hotel's location.
Room Quality
7.7
Mixed reviews regarding room quality with some mentions of old furniture and bathroom issues.
Amenities
8.2
Amenities were appreciated, but there were complaints regarding the quality and options of food and beverage.
Value for Money
7.7
Some comment on the high price of food versus quality, making it less favorable for value.
Food and Beverage
7.2
The restaurant was closed unexpectedly, and there were concerns about the limited menu and food quantity.
Overall Experience
8.7
Majority of reviews reflect a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:28

Property Description

Impressive Views and Outdoor Pool:
Situated on Mount Igueldo, the Mercure Monte Igueldo offers breathtaking views of San Sebastian Bay. Guests can relax by the outdoor pool, perfect for enjoying the summer season.

Elegant Rooms with Stunning Views:
The hotel boasts spacious rooms with classic décor, providing guests with views of the Bay of Biscay or San Sebastian city. Each room is equipped with satellite TV, a minibar, and some even feature a private balcony.

Gourmet Dining and Convenient Location:
Indulge in gourmet cuisine and Basque dishes at El Torreón Restaurant, or unwind with a drink at the bar or coffee shop. Located near San Sebastian’s old lighthouse, guests can easily explore the city center and Playa de la Concha Beach via a cable car ride.

Experience luxury and charm at Mercure Monte Igueldo - book your stay now for an unforgettable getaway!

Important information:

Please note that the pool is open from July to September only.

Mercure Monte Igueldo's touristic license number is HSS00345.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 3338 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
D
David • couple • gb
10
2026-04-04 • via Nuitee
P
Paul • couple • au
8
Pros:

If you do no car, you are trapped on mountain until finualular starts working from 11:00

2026-04-04 • via Nuitee
J
julie • extended_group • fr
9
Agréable
Pros:

La vue exceptionnelle

Cons:

mal insonorisé, le vent s'entendait dans les chambres

2026-04-02 • via Nuitee
G
Guillermo • couple • de
8
La mejor vista de San Sebastián .
Pros:

Impresionate ubicación por las vistas desde el hotel.

2026-04-01 • via Nuitee
J
Josune • couple • es
10
2026-04-01 • via Nuitee
H
Honoarii • couple • fr
10
2026-03-31 • via Nuitee
W
Wei • couple • es
4
2026-03-31 • via Nuitee
P
Patricia • couple • es
6
Pros:

Las vistas

Cons:

La tapicería, las almohadas y sábanas.

2026-03-30 • via Nuitee
S
Stefan • extended_group • nl
8
Pros:

De plek was fantastisch

Cons:

Er was geen airco aanwezig / beschikbaar. Het was soms toch al wel erg warm.

2026-03-30 • via Nuitee
D
daniele • couple • fr
8
2026-03-30 • via Nuitee
T
thierry • extended_group • fr
10
2026-03-30 • via Nuitee
G
Guenter • couple • de
9
Lage phänomenal, Frühstück ok, Restaurant verbesserungsbedürftig.
Pros:

Dir Lage ist außergewöhnlich. Der Blick phänomenal.

Cons:

Leider war das Restaurant geschlossen. Die kleine Karte in der Bar ist kein Ersatz. Ausbaufähig.

2026-03-30 • via Nuitee
D
Duarte • solo_traveller • pt
5
2026-03-30 • via Nuitee
L
lola • couple • fr
7
Très bel hôtel avec vu magnifique et bien placé, nous reviendrons mais nous irons prendre le petit déjeuner ailleurs
Pros:

Belles parties communes, chambre spacieuse et vue imprenable

Cons:

Gros loupé sur le petit déjeuner : on attend longtemps que quelqu’un prenne notre numéro de chambre, la dame qui s’occupe enfin de nous ne nous trouve visiblement pas sur le registre alors que nous avons payé (c’est très gênant devant les autres personnes qui attendent)
Nous pouvons enfin choisir une table pour nous y installer et la : table sale et non débarrassée, nous attendons encore très longtemps que quelqu’un vienne nous installer (obliger de demander sinon personne ne remarque)
Un buffet peu garni, et pas beaucoup de réassort,
Pour terminer, nous n’avons pas fini de manger qu’une dame nous débarrasse tout en nous laissant une assiette pleine de déchets des tables voisines car elle avait les mains trop pleines pour tout porter) en cuisine et n’ai jamais revenu les chercher
Dommage pour un hôtel de ce standing, on s’attend à plus d’attention surtout au prix des déjeuners

2026-03-29 • via Nuitee
C
Carine • couple • fr
9
Super séjour en amoureux
Pros:

Vue exceptionnelle , propreté , service du personnel, nespresso dans la chambre

Cons:

Salle de bains pas très moderne

2026-03-29 • via Nuitee
C
Cocky • couple • nl
10
Fantastisch
Pros:

De ligging

2026-03-29 • via Nuitee
A
Amy • couple • fr
9
2026-03-29 • via Nuitee
M
Marina • couple • fr
10
2026-03-29 • via Nuitee
M
Milan • couple • fr
7
2026-03-29 • via Nuitee
D
Djamel • couple • fr
10
2026-03-27 • via Nuitee