Quality Inn Sweetwater West

Hotels
•
Choice Hotels International
8.2 (597 reviews)
249 Highway 68, Sweetwater, Tennessee, 37874 , Sweetwater , US
1-423-337-3353

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Designated smoking area
Fitness facilities
Free breakfast
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Noise disturbances
Aging facilities

Categories

Cleanliness
7.09
Several reviews noted issues with cleanliness, including mold and unclean facilities.
Service
9.06
Staff often described as friendly and helpful.
Location
8.6
Convenient location mentioned in multiple reviews.
Room Quality
8.05
Overall good room quality noted, though some specific issues reported.
Amenities
8.08
Adequate amenities provided, with some complaints about appliances.
Value for Money
8.04
Good price noted for the services and quality provided.
Food and Beverage
8.59
Breakfast described as good by multiple guests.
Overall Experience
8.06
Mixed experiences, but overall satisfactory for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:51

Property Description

Indulge in Relaxation

Delicious Start to the Day

Convenient Business Amenities

With a stay at Quality Inn West in Sweetwater, enjoy an indoor pool, spa tub, and fitness center. A complimentary buffet breakfast awaits each morning. Take advantage of the business center and 24-hour front desk. Free self-parking is provided for all guests. Explore nearby attractions like Engleman Park and Sweetwater Hospital. Book now to experience comfort and convenience at Quality Inn West!

Important information:

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

8.2
Based on 597 reviews
Cleanliness: 7.09
Service: 9.06
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
J
Jennifer • solo_traveller • us
5
Decent
Pros:

Location

Cons:

Beds were hard, no exhaust fan in bathroom

2026-07-04 • via Nuitee
K
Kayla Lynn • extended_group • us
10
We were there for a fight that I had at the Armory in Sweetwater, Tennessee. Great stay!!
Pros:

The welcoming and professional way they greeted me was amazing! We will definitely be back! They had great down home southern hospitality too!! An was always accommodating what we needed :)

Cons:

That we don’t live closer!

2026-07-03 • via Nuitee
M
Mark • couple • us
9
Pros:

Convenient

2026-07-01 • via Nuitee
J
Janet • solo_traveller • us
5
It’s satisfied our needs. The staff was very good. The room was comfortable. But the noise and outside activities were a
Pros:

Location and pet friendly

Cons:

The noise. The noise.

2026-06-28 • via Nuitee
S
Shawn • couple • us
5
2026-06-23 • via Nuitee
K
Kim • family_with_children • us
1
Horrible
Pros:

Nothing

Cons:

It was filthy. There was blood on the walkway outside the room, urine on the toilet, and toilet paper with feces in the trash can when we arrived. Drug deals going on everywhere at the hotel. Did not feel safe. Was supposed to stay 2 nights but immediately canceled 2nd night and was not refunded.

2026-06-22 • via Nuitee
K
Kristina • family_with_children • us
8
Exceeded my expectations.
Pros:

Good variety of choices for breakfast. I liked the time availability to be able to get to the provided food. The space was a little cramped, but you were able to get to everything.

Cons:

The spacing, placing of the plates/bowls, may have been easier to have a secondary location for plates.

2026-06-22 • via Nuitee
E
Erika • family_with_children • us
7
2026-06-21 • via Nuitee
J
Jeffrey • couple • us
8
It is a very good value. Was a one night travel stay while passing through. Location seemed safe and very convenient to
Pros:

People friendly and helpful, room was clean , shower was good , breakfast was good.

2026-06-17 • via Nuitee
T
Tina • extended_group • us
9
2026-06-15 • via Nuitee
G
Ginger • couple • us
10
2026-06-14 • via Nuitee
C
Carl • solo_traveller • us
10
Pros:

Clean hotel, friendly staff. Great stop for our trip.

2026-06-13 • via Nuitee
D
Debra • solo_traveller • us
8
2026-06-12 • via Nuitee
K
karen • solo_traveller • us
10
Pros:

It was one of the best pit stops I've ever had. Quality Inn was the best!

2026-06-03 • via Nuitee
L
Lana • solo_traveller • us
6
Tennessean stay
Pros:

The location of your hotel was awesome.

Cons:

The you could not log into the wifi and upon asking was given the pass code, but had to put it in daily. I did not know this and used my minutes. The telephone did not work and that was ok as I had my cell phone, but in some instances that would of been very important.
The bathroom floor was sticky and glad for a bathmat and slippers.

2026-05-29 • via Nuitee
T
TOm • couple • us
8
Perfect over night stay
Pros:

Very nice accommodations

2026-05-29 • via Nuitee
R
Russ • couple • ca
10
2026-05-26 • via Nuitee
P
Priscilla • couple • us
10
Would absolutely stay here again
Pros:

Very clean

Cons:

Nothing open late

2026-05-26 • via Nuitee
C
Cheyenne • extended_group • us
10
Pros:

The people was nice the hotel was beautiful the pool was nice the breakfast was good everyone’s nice and clean

Cons:

Everything was great.

2026-05-25 • via Nuitee
M
Mara • extended_group • us
10
Great stay close to everything!
Pros:

Great location close to town and the highway. The pool and hot tub were very refreshing! Great breakfast as well. Loved the staff- everyone was kind and professional!

Cons:

nothing everything was great!

2026-05-21 • via Nuitee