Tilden Hotel

Hotels
Independent
7.2 (111 reviews)
345 Taylor St, San Francisco, California, 94102 , San Francisco , US

Children allowed
Pets allowed

Facilities

Meeting rooms
Health or beauty spa nearby
Express check-out
Firepit
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Nice staff
Room cleanliness
Cons:
Under construction
Poor location

Categories

Cleanliness
6.78
Multiple mentions of dirtiness and unpleasant smells in rooms.
Service
9.25
Staff was nice and helpful, despite the issues with the facilities.
Location
6.29
Proximity to homeless areas and general neighborhood safety concerns.
Room Quality
7.74
Rooms had a weird smell and were not as depicted in pictures.
Amenities
5.77
Many amenities were closed due to construction, and deficiencies were noted.
Value for Money
8.23
Price may not justify the state of amenities and overall experience.
Food and Beverage
5.78
Limited food and beverage options due to many areas being closed.
Overall Experience
7.75
An average experience overshadowed by construction and circumstances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:21

Property Description

Discover the charm of the Tilden Hotel, where vibrant city life meets ultimate comfort in the heart of San Francisco, just steps away from Union Square.

Stylish Accommodations: Relax in one of our 118 uniquely designed guestrooms featuring luxurious pillowtop beds, Smart TVs, and MP3 docking stations, offering a perfect blend of style and functionality.

Prime Location: Enjoy easy access to iconic attractions such as the Asian Art Museum and Lombard Street. With popular theaters and shopping just around the corner, you'll never miss a moment of the city's magic!

Exceptional Amenities: Whether you're working out in our 24-hour fitness center or unwinding on the rooftop terrace, we provide various amenities, including event spaces and wedding services, making every stay memorable.

Indulge in an unforgettable stay—book your retreat at Tilden Hotel today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

7.2
Based on 111 reviews
Cleanliness: 6.78
Service: 9.25
Location: 6.29
Room Quality: 7.74
Amenities: 5.77
Value for Money: 8.23
Food and Beverage: 5.78
Overall Experience: 7.75
E
Eli family
8
Pros:

Stayed at hotel during remodeling. So there was a dumpster out front and the bar and coffee area where out of service. The internet was out so the TV wasnt working. However the room and atmosphere where great. I will return when all.amenities are open.

2025-10-11 via Nuitee
V
Victoria
4
Pros:

The property was still under construction. Nothing was open yet like it looks on the pictures. The rooms were okay but did have a weird smell. The disappointment comes from all the homeless there is around that area.

2025-10-10 via Nuitee
W
Wade
4
Pros:

Doing construction on hotel so a lot of problems

2025-10-06 via Nuitee
F
Fernando
6
Pros:

Be sure you know that you’re staying in the Tenderloin. Pictures look much nicer than the hotel actually was. Restaurant, bar and coffee shop were all closed and not operating. Building is old, so they have a window AC instead of central air. Rug smelled musty when first came into the room. WiFi was not working at all, and it had very bad reception.

2025-10-05 via Nuitee
R
Roberto
6
Pros:

The elevators were out dated and the room was not leveled.

2025-09-30 via Nuitee
C
Chelsi
8
Pros:

Staff was nice. Room was pretty clean! Outside was gross but not the hotels fault

2025-09-28 via Nuitee
R
Rimvydas
8
Pros:

There was only one tiny elevator, which was out of service, so guests had to take multiple flights of stairs with their luggage.

2025-09-28 via Nuitee
M
Michael
2
Pros:

Very dirty

2025-09-20 via Nuitee
A
Alejandra
6
Pros:

Tilden was an ok stay if you just need somewhere to sleep. The hotel was under construction/ renovations while I was there so there was a lot of clutter and construction workers walking in and out of the entrance. Not a big issue check in was simple. The elevator is TINY and barely fits 3 people. You can hear your neighbors through the walls pretty easily and the rooms are simple and seem to be getting updated? Idk it kinda felt somewhere in between new and old. I didn’t like that I could see other rooms across the courtyard through my windows. The room was clean though, that’s always important. But the bathroom was tiny and I’m 5,2 so I don’t like when the mirrors are high above the sink I couldn’t really see myself lol. The area in front of the hotel was clean enough but once you turn the corner you are bombarded with rows of homeless people. Which can be pretty scary, I wouldn’t suggest a nighttime stroll. The employees were very nice and helpful! Especially considering all that’s going on. It was a bit of a chaotic stay and I probably wouldn’t stay here again unless it was the last option. Maybe after the renovations….

2025-09-11 via Nuitee
A
Andre
2
Pros:

The hotel was not really as it was pictured. Significantly older and did not really give a “boutique” feel. Minor upgrades would make a major impact here.
Check in was tough as I waited outside for 10 minutes. The front desk attendant was sitting on the couches with his feet up in the dark and didn’t see me trying to get in.
The elevator was is very slow and small.
The last night of my stay, my TV did not work.
Also, they should consider giving their guests water…

The daytime staff members were nice upon entering and exiting the lobby. The housekeeping staff did great with room refreshing.

2025-09-10 via Nuitee
C
Christian
8
Central hotel
Pros:

Impulsive staying over in SF with family and friends.

2025-09-07 via Nuitee
V
Verified traveler friends
6
Pros:

Elevators are uncomfortably small. Room was nice but everything felt cheap, it felt like you had to be extra careful. Staff isn’t friendly.

2020-07-30 via Nuitee
S
Steve
6
Small space
Pros:

Room is very small, especially the bathroom. The pictures on hotels.com and online are deceiving. The bathroom and the sink are much smaller than shown. The hotel elevator only fits 4 people with luggage. It's a very small elevator and hotel, as well as room.

2020-03-23 via Nuitee
S
Svetlana Sulimani
10
Very friendly and helpful staff, good location
Pros:

It was not good time to stay in hotel because of Covid-19, but the staff did everything to make our stay better. Very friendly and helpful staff

2020-03-16 via Nuitee
V
Verified traveler
10
Pros:

Modern, clean, nice restaurant & cafe. Lovely, helpful staff.

2020-03-11 via Nuitee
M
Maria friends
10
Pros:

The property is clean, cozy and centrally located. Everybody was very nice and helpful. I enjoyed the complimentary coffee and the afternoon cookies :) Would definitely recommend this place.

2020-03-04 via Nuitee
V
Verified traveler family
8
Pros:

Nice room. Very,very noisy had trouble sleeping last night

2020-02-28 via Nuitee
V
Verified traveler
10
Pros:

Great staff. Ping pong table. Unexpected restaurant credit.

2020-02-25 via Nuitee
V
Verified traveler partner
10
Pros:

Hip little hotel conveniently located. Front desk was awesome and super friendly. Thanks

2020-02-24 via Nuitee
S
Sydelle partner
6
Pros:

Hotel was cute, and modern. Room looked a lot different than what was in the pictures. Also disgusting dirty area as soon as you walk out of the hotel. Homeless urinating in the streets, etc.

2020-02-18 via Nuitee