Quality Inn & Suites Detroit Metro Airport

Hotels
Quality Inn
6 (465 reviews)
9555 Middlebelt Road , Romulus , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Some helpful staff
Cons:
Very dirty rooms
Poor food quality
High additional fees

Categories

Cleanliness
4
Multiple reviews indicated severe issues with cleanliness, including dirty rooms and linens.
Service
8
Mixed reviews on service, but some mention of helpful staff.
Location
8
Location was noted as convenient, especially for airport access.
Room Quality
6
Rooms reported as run down and not well maintained.
Amenities
6
Limited amenities and some extra charges noted.
Value for Money
6
Considering cleanliness and overall experience, value for money seems low.
Food and Beverage
4
Consistent complaints regarding the breakfast and overall food quality.
Overall Experience
6
Overall experience reflected dissatisfaction due to multiple factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:18

Property Description

Convenient Location
Located just outside of the Detroit Metropolitan Wayne County Airport, The Quality Inn & Suites offers free 24-hour airport transportation for its guests. Situated minutes away from The Henry Ford history museum complex and the Detroit Zoo, the hotel provides easy access to popular attractions.

Comfortable Accommodation
All guest rooms at the hotel are spacious and well-equipped, featuring amenities such as a flat-screen TV, microwave, refrigerator, and coffee maker. With ironing facilities, a hair dryer, and a fitted bathroom included in each room, guests can enjoy a comfortable stay during their visit.

Business and Fitness Facilities
For business travelers, the hotel offers access to copy and fax services, along with a meeting room that can accommodate up to 75 people. Additionally, guests can take advantage of the fully equipped fitness center during their stay.

Book your stay at The Quality Inn & Suites for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6
Based on 465 reviews
Cleanliness: 4
Service: 8
Location: 8
Room Quality: 6
Amenities: 6
Value for Money: 6
Food and Beverage: 4
Overall Experience: 6
J
Joshua solo_traveller us
9
2026-04-17 via Nuitee
H
Hornsby solo_traveller ca
5
Get what you pay for.
Pros:

Close to the airport, beds were comfortable. Rooms were actually cleaner than the rest of the building.

Cons:

Building is run down, elevators didn't work, power kept going out. No secure parking, dirty bedding piled in the hallways, no coffee in the morning before our flight. Couldn't get ahold of the hotel to get the shuttle back from the airport.

2026-04-10 via Nuitee
P
Pamela couple us
2
it was nasty and it smelled bad
Pros:

good location

Cons:

the room was not clean good the tub was filthy the room smelled of animal i told management the guy ignored me

2026-04-06 via Nuitee
C
Cecilia family_with_children mx
1
Pros:

The hotel was very old and in poor condition. The rooms were extremely dirty and not well maintained. Overall, it was a very disappointing experience and I would not recommend staying here.

2026-04-06 via Nuitee
T
Trent W family_with_children us
1
Do NOT Stay
Pros:

Nothing.

Cons:

Mouse droppings in the dresser drawers, leaking toilet causing standing water on floor in bathroom, tv didn't work. 2nd room the curtains were broken. 3rd room was occupied and had a naked man in it. 4 room was was at least clean, but woke up with mouse droppings on the floor. Staff moved my room and didnt even note it, so morning people didnt know I was there.

2026-04-04 via Nuitee
A
Anthony solo_traveller us
5
Cons:

If I had TV access

2026-03-30 via Nuitee
J
Jessie James family_with_children us
7
2026-03-27 via Nuitee
K
Kim couple ca
1
Unacceptable
Pros:

Nothing

Cons:

Everything. I’m usually not picky and have had great luck with quality inn hotels in the past. This one was so disappointing. It was dirty, dingy and just very unkept. It needs a make over to make it presentable. I would be ashamed as an owner of this establishment.

2026-03-25 via Nuitee
L
lindseycJ3294VT Family
4
Roach Motel
Pros:

My experience started off pretty nice. My family and I stayed here one night due to our flight being cancelled. So Delta hooked us up with a free hotel so we were pretty happy with that.

First, we waited for the shuttle for about 30-40 minutes. Then we figured out that the shuttle says “valet connections” and doesn’t even have the hotel name on the shuttle.

As soon as we pulled into the hotel parking lot there were people physically fighting in the parking lot. When we checked in, 3 police officers came in and arrested 2 people. The lobby was dirty with crumbs and dead bugs.

Our hotel room was disgusting. The beds had stains and crumbs on them. We didn’t even step near the shower because it had mold all around it. The bathroom door didn’t even lock and looked like the door frame looked as if it had been kicked down and the door was just replaced. The place smelled like pee and faint weed. The hallways looked like they’d been scratched up by rabid dogs.

At the very least, we were excited for the breakfast they offer. Turns out their breakfast was bagels and muffins that looked like the liners were tampered with.

It was just one night, but we were ready to get the hell out of there. I do not recommend this hotel to anyone and we will absolutely not be going back.

2026-03-23 via Tripadvisor
G
Gerald merrell family_with_children us
3
Pros:

Location

Cons:

The coffee is the worse stuff I've ever tasted, don't taste like it's even coffee , it taste like they clean out the butt can out in front and use it instead of coffee ! NASTY. AND NOT ONLY DO THE CHARGE A LARGE DEPOSIT BUT TACK ANOTHER 4-5 DOLLARS ON TOP OF THE CASH DEPOSIT , I haven't had any hotel do that , it can't be tax they charge that on the hotel fee , so are they illegally adding on a tip for themselves for each customer, that adds up , I asked what the extra fee was added on the deposit they just mumble its some fee , that is bullshit all those fees are added into the hotel total !

2026-03-05 via Nuitee
S
stevewilliams Business
6
TERRIBLE FRONT DEAK STAFF/ RUDE, CRAPPY ATTITUDE
Pros:

the front desk staff are extremely rude! they told me they were privatly owned and if i wasn't happy with there service i can go somewhere else. trust me, I WILL NOT BE GOING BACK .

2026-02-24 via Tripadvisor
M
Maurice family_with_children us
5
Maurice Dezurn
Pros:

Location worked well since it was close to the airport and freeways.

Cons:

My non-smoking room smelled like smoke so I had to get air freshener from housekeeping.Crumbs and dust was on the corner of the floors.Hall carpeting was filthy.Bad bed pillows.

2026-02-24 via Nuitee
E
Ed solo_traveller us
10
Pleasant
Pros:

I left before breakfast was served, but the young man who was working at 3:00am on February 23 was so very helpful with the shuttle and pleasant. You need more associates like him at the front desk.

Cons:

I have no complaints.

2026-02-24 via Nuitee
A
Amanda family_with_children us
10
2026-02-13 via Nuitee
A
Avis family_with_children us
8
2026-01-31 via Nuitee
A
Andre family_with_children ca
9
Pros:

Close to airport and parking
Good price

2026-01-30 via Nuitee
M
musa solo_traveller tr
1
Should not have booked
Pros:

Very bad Ruud people no heating no policy booking should not work with this hotel

Cons:

Everything was out of standard

2026-01-22 via Nuitee
C
Charlotte couple ca
10
Convenient and Comfortable
Pros:

It was close to the airport. Had shuttle to pick us up and take us back in the morning. Comfortable beds. Convenient location. The 2 gentlemen at the front desk were very helpful and nice.

2026-01-21 via Nuitee
G
Gezim couple us
1
Didn’t even get to stay there
Pros:

Nothing

Cons:

I didn’t even get to stay there they had no parking then told me on the phone there was parking at to keep driving around till you see a spot

2026-01-20 via Nuitee
J
jestin solo_traveller us
5
2026-01-20 via Nuitee