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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Key card access
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
Review Highlights
Categories
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Property Description
Historic Building in Downtown Indianapolis:
Located in the iconic Chesapeake Building and just steps away from Circle Centre Mall, the Hampton Inn offers a blend of history and modern convenience in downtown Indianapolis.
Comfortable Rooms and Business Amenities:
Guests can enjoy well-equipped rooms with flat-screen TVs, microwaves, and refrigerators. Business travelers will appreciate the meeting spaces, 24-hour business center, and on-site fitness center for a productive stay.
Prime Location for Entertainment and Events:
With key attractions like the Indiana Convention Centre, Lucas Oil Stadium, and Bankers Life Fieldhouse nearby, as well as the Indianapolis Zoo a short drive away, the hotel is the perfect choice for both leisure and business travelers.
Book your stay at the Hampton Inn Indianapolis Downtown Across from Circle Centre for a memorable experience in the heart of the city.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 40 per day.
Location
Guest Reviews
Very happy with my valet customer service and level of respect given by Tim
Our room was clean and quiet. The valet service was excellent especially Timmothy.
Tim and his crew were beyond amazing and helpful! Would highly recommend to family and friends! We will be back! Thanks for a great experience!
Great location
No free parking
Included breakfast and the rooms were nice.
No hot tub or pool and valet parking seemed pretty high compared to a few other hotels after talking with family that stayed elsewhere.
Location was perfect
My room was not clean
Tip ... always have the access card in your hand. You need it everywhere.
Tip ... if you pay for valet via the link, let the hotel know, as it remains on your bill.
The Good
This place is close to everything you want to do downtown. The only time you would need a car is going to the Speedway, and maybe the Children's Museum. The city view was excellent from the corner of the building.
The Bad
There is a bar across the street that blasts loud music until 2 am ... expect ZERO sleep if you need to get up early. I cannot say how the non-city room views are. I don't plan on returning to Indianapolis, but if I do ... I will choose a different location. Not much the hotel can do here, except make arrangements with the Wild Beaver Saloon and ask them to keep their music indoors.
We reserved a room with a roll in shower, and did not receive it. Luckily they found a shower seat and my spouse can transfer to the shower but had a difficult time with no bars near the toilet.
There were only two working elevators, and with nine floors, sometimes you had to wait.
The Ugly
Keep in mind the hotel resolved this immediately when I called to complain.
The valet sends you a link to request your car. That link requires credit card information, and charges your card.
At checkout, I was told "everything is on the card, no additional charges" but never saw an itemized bill. Soon, my credit card said I was charged $10 more. I asked why, and they said the valet charges were too low. I was asked if I paid the valet in the app (they meant website via the line), I had no idea. They fixed the $10 and finally sent me an itemized bill. I looked at my credit card online ... and both the valet and the hotel charged me for parking ... so I had to call back and get that fixed. This is a complete lack of communication between the hotel and the valet.
I had a late check out at 1:30pm. Housekeeping was banging on the door and slamming doors at 10am and then the front desk called at 10:30am. I need to sleep because I have to drive all day today. Front desk needs to do better about letting housekeeping know about late checkouts. Housekeeping needs to know that slamming doors is bothering people who are not checking out the hotel.
Tim the valet manager was very nice to me and helped me park my shuttle bus and also helped me get out the parking lot.
Valet was awesome will recommend to anyone
Tim is an outstanding employee and deserves a raise!
Vernon was very helpful upon my arrival and made my check-in so easy. Excellent service!
Von was absolutely great. Extremely professional & informative. Made my check in process seamless.
Vernon, Von & Janesa were excellent customer service. The experience was amazing!
Von was great. He is very respectful and helped me out. He deserves a raise
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