The Westin Grand Frankfurt

Hotels
Westin
8.9 (3128 reviews)
Konrad-Adenauer-Str. 7 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Noise
Non-functional amenities

Categories

Cleanliness
8.31
Some reviews noted cleanliness positively, while a few cons mentioned issues with noise and maintenance.
Service
9.28
Many reviews highlighted friendly and helpful staff, indicating strong service quality.
Location
9.82
Frequent mentions of an ideal central location for exploring, received consistently high praise.
Room Quality
8.77
Generally spacious and comfortable rooms are mentioned, with some minor complaints about noise.
Amenities
7.8
Some amenities like the sauna were noted as being non-functional, although others like the pool were praised.
Value for Money
8.76
Positive sentiment regarding pricing in relation to accommodation quality.
Food and Beverage
9.31
Breakfast quality received extensive praise, considered a strong point of the stay.
Overall Experience
9.18
Overall positive experiences were shared, with minor issues that didn’t overshadow the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:23

Property Description

Luxurious Accommodations
The Westin Grand Frankfurt, situated on the vibrant Zeil shopping street, offers spacious and air-conditioned rooms with modern decor and upscale amenities. From flat-screen TVs to heated bathroom floors, every detail is designed for your comfort and convenience.

Dining Excellence
Indulge in a culinary journey at the hotel's three restaurants. Start your day with a sumptuous breakfast buffet at Motions, savor gourmet Japanese cuisine at Sushimoto, and unwind at the MainTapas Lounge & Bar. With diverse dining options, your taste buds are in for a treat.

Convenient Location and Facilities
Located just 4 km from Frankfurt Trade Fair, with easy access to public transportation at Konstablerwache Station, the Westin Grand Frankfurt ensures a seamless stay. Enjoy complimentary Wi-Fi in select areas, a 24-hour gym, and on-site parking for added convenience.

Book now to experience the epitome of luxury and hospitality at the Westin Grand Frankfurt.

Important information:

Please note the included breakfast is only available in the restaurant. Guests who want to have their breakfast in their room will be charged an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 3128 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 8.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.18
A
ABDELRAHMAN solo_traveller sd
10
Pros:

كل شي جميل ومرتب

Cons:

فندق ممتازة وموقع ممتاز وكل شي مرتب على أكمل وجه

2026-04-11 via Nuitee
C
Cristina family_with_children it
10
2026-04-10 via Nuitee
M
Mario family_with_children br
9
Excelente, valeu a pena!
Pros:

Hotel muito bom, tudo novo, equipe atenciosa! Excelente localização

2026-04-10 via Nuitee
B
Bogdan extended_group ch
9
2026-04-08 via Nuitee
A
Andre family_with_children de
9
2026-04-07 via Nuitee
P
Peter couple us
2
We spent 3 weeks in Europe at multiple lovely hotels, this was our last stop and it was terrible
Pros:

Reconsider your stay here!

Cons:

TV did not work (maintenance was called) key pad on safe was broken, outlet came out of the wall when used. bathroom outlet didn't work at all. Restaurant menu was the room service menu because the kitchen was having issues. In the restaurant a mouse made his appearance so many times we videotaped him.

2026-04-07 via Nuitee
M
Michael family_with_children at
10
2026-04-06 via Nuitee
A
Alain family_with_children nl
10
2026-04-06 via Nuitee
A
Anke family_with_children de
10
Perfekt
Pros:

Grandioses Preis-Leistungs-Verhältnis

2026-04-06 via Nuitee
A
Ahmet Ali extended_group de
7
2026-04-06 via Nuitee
I
Igor couple nl
10
2026-04-05 via Nuitee
T
Tina extended_group de
10
Ein toller Aufenthalt in diesem super schönen sehr zentralem Hotel mit super Frühstück. Wir werden wieder kommen.
Pros:

Die Unterkunft war sehr schön, modern und gemütlich.

Cons:

-

2026-04-05 via Nuitee
S
SAIFUDIN couple in
8
We had a nice time, good location and clean and a nice hotel
Pros:

centrally located, clean and a nice hotel, and admitting the mistakes in the billing

Cons:

i did not like the checkout and wrong billing, and debiting the card, without consent

2026-04-05 via Nuitee
J
Jannie couple nl
10
2026-04-04 via Nuitee
C
Cleary family_with_children ie
8
Good hotel , nice staff good room , pool area good and an enjoyable breakfast.
Pros:

We liked the hotel was clean spacious good breakfast and nice pool area close to station.

Cons:

We went to have food in the tapas bar bit when we got there they said it would not be open so only food from the room service menu was available. The food and wine we did order was not so good.

2026-04-04 via Nuitee
M
Mohamad family_with_children ca
9
Pros:

Location.
Breakfast was amazing with a lot of variety.
Different crew members were spotted and it’s a proof that the hotel is outstanding.

2026-04-04 via Nuitee
A
Almut extended_group de
7
2026-04-03 via Nuitee
D
Daniel family_with_children br
10
2026-04-02 via Nuitee
R
Rute solo_traveller ao
10
2026-04-02 via Nuitee
L
llwetmore Family Indianapolis, Indiana
10
Lovely location with a wonderful team!
Pros:

The hotel is beautiful, centrally located, but most importantly had an outstanding staff. Every person that we came in contact with was kind, helpful, and willing to go above and beyond. My son accidentally left his kindle in the room upon our check out. The staff was fantastic in communicating with us and ensuring that we received his device at our next stop in Amsterdam. The rooms were easily large enough to comfortably accommodate our family of 4 (2 adults and children ages 9 & 11). We also loved the quick access to the metro and ability to stroll along the shopping mall directly outside of the hotel. We would love to visit this location during our future visits!

2026-04-01 via Tripadvisor