Hilton Parc 55 San Francisco Union Square

Hotels
•
Hilton Hotels & Resorts
7.9 (1584 reviews)
55 Cyril Magnin Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Breathtaking room view
Professional staff (specifically Mavis)
Satisfying buffet
Cons:
Poor service from valet and billing staff
Overpriced parking
Safety concerns in the area

Categories

Cleanliness
8.11
The hotel was described as clean, which positively contributed to the stay.
Service
6.58
Negative experiences with the valet and billing staff overshadowed positive remarks about Mavis's professionalism.
Location
7.62
Location was noted as being near a less desirable area, with some safety concerns.
Room Quality
8.57
The Presidential Suite had a breathtaking view and was generally well-received.
Amenities
8.6
The buffet was described as satisfying, contributing positively to the stay.
Value for Money
7.06
Parking was described as overpriced, affecting the perceived value of the stay.
Food and Beverage
8.61
The buffet was mentioned positively, which contributed to the food and beverage experience.
Overall Experience
8.08
Despite several frustrations, the overall experience was positively influenced by the room and some staff members.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:14

Property Description

Luxurious Rooms with Bay-Style Windows
Experience the charm of downtown San Francisco at Parc 55 Union Square. Indulge in spacious, 100% non-smoking rooms adorned with custom furnishings and bay-style windows offering stunning views.

Delicious Dining Options
Savor unique American cuisine at Cable 55 or grab a coffee at the Barbary Coast with a full espresso bar. Culinary delights await to tantalize your taste buds.

Convenient Amenities and Location
Unwind in the outdoor pool, stay active in the large fitness center, and explore nearby attractions like Union Square and the San Francisco Museum of Art. With a prime location just 1 block from Hallidie Plaza, your urban adventure begins at Parc 55 San Francisco Union Square.

Book now for an unforgettable stay in the heart of the city.

Important information:

Please note:

A daily deposit will be placed on hold for incidentals to the credit/debit card provided at the time of check-in.

Daily deposits secured by debit card can take up to 4 weeks to release authorization. Cash or reloadable debit cards will not be accepted to hold deposits at check-in.

Guests must join the Hilton Honors loyalty program in order to receive free WiFi.

Additional parking fees apply for oversize vehicles.

Early Departure Fee: One Night Room and Tax

Late Checkout Fee: Until 18:00 - Half of a Night Room and Tax | After 18:00 - Full Night Room and TaxGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85.50 per day.

Location

Guest Reviews

7.9
Based on 1584 reviews
Cleanliness: 8.11
Service: 6.58
Location: 7.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 7.06
Food and Beverage: 8.61
Overall Experience: 8.08
A
Antonio • couple • us
10
Good place
Pros:

Nice and clean

Cons:

Light weight expensive but nice

2026-04-11 • via Nuitee
F
Fernando • extended_group • mx
10
2026-04-10 • via Nuitee
B
Bharani • solo_traveller • us
7
2026-04-10 • via Nuitee
K
kimberly lowe • couple • us
10
Pros:

Everyone was so nice and if you are Hilton honors make sure you add that in to get points
The manager was so nice and attentive made us feel like we were important. It was a beautiful experience and felt safe there 🙏🏿 ❤️

Cons:

N=A

2026-04-09 • via Nuitee
J
Jessica • extended_group • us
10
2026-04-08 • via Nuitee
T
Tinney • family_with_children • us
6
nice time
Pros:

breakfast was great.the staff was very friendly and helpful. i'd stay again if i was looking for a basic nice place to crash. cant complain about the room, slept great

Cons:

the cost of parking. and no robes and slippers. no goodies in ther fridge

2026-04-07 • via Nuitee
V
Vivian • extended_group • us
7
Average and overpriced
Pros:

The view was great and the staff was kind.

Cons:

Beds and chair were not comfortable. The room was average, did not look or feel luxe. The $91 for parking and $36pp for the buffet that was par at best. I dont mind paying more for luxury, this price point lacked the luxury. Beds were small

2026-04-06 • via Nuitee
A
Arnab • solo_traveller • us
8
2026-04-06 • via Nuitee
S
sidhu • family_with_children • ca
4
Disappointed
Cons:

Rooms were old and carpets and furniture stained , curtains didnt close, hotel lobby and restaurant seem to be updated but rooms were left as the were

2026-04-06 • via Nuitee
A
AARON • couple • us
8
2026-04-05 • via Nuitee
M
Milagros • couple • pe
10
2026-04-05 • via Nuitee
T
Todd • couple • us
4
Uncomfortable
Pros:

Friendly staff, decent location

Cons:

The furniture was very outdated, chairs in the room were ugly and uncomfortable. The mattress on the bed was so hard, overall a huge disappointment. Cheaper hotels in the area probably would have been a better option.

2026-04-05 • via Nuitee
S
Sharunne • family_with_children • us
10
2026-04-04 • via Nuitee
V
Vetea • extended_group • pf
7
Pros:

Emplacement

2026-04-03 • via Nuitee
Y
Yijin • family_with_children • us
8
2026-04-02 • via Nuitee
Z
Zedrick james • solo_traveller • us
10
2026-04-01 • via Nuitee
J
Javier • extended_group • es
7
Conveniente
Pros:

Las camas, las vistas

Cons:

Está viejo

2026-03-30 • via Nuitee
M
Mazzotta • extended_group • us
10
2026-03-30 • via Nuitee
J
Julie • extended_group • us
3
Pros:

The room was clean and the hotel is beautiful

Cons:

The staff was horrible! Besides the sweet lady that checked us in everyone was rude.
We traveled with friends and my family my son is 5 years old I wanted to get him breakfast since kids eat free he doesn’t eat a whole lot so I asked if I can get him some food. The lady said I had to pay for it and I asked again and she redirected me to get stuff on the outside of the restaurant instead I was left with getting him a chocolate milk and donut and I bought a hot coffee that was cold spending an extra $41 dollars. When breakfast was $35 for all you can eat, Unnecessary when I could’ve gotten him a fresh healthy breakfast.
We walked across the street to get him ACTUAL food to eat. Mind you the entire time we were picking out where the donuts are the same lady kept looking over to be sure we weren’t taking anything I felt very stereotyped. We had no problem at all paying for anything it was just something small for my 5 year old that was actual food.
The valet parking was a mess at check out, waiting over 40 min to get your car. Because they were backed up I get it. But charging $80 for that type of service and to be rude about being busy.

2026-03-30 • via Nuitee
F
Faisal • solo_traveller • ae
3
The hotel needs to double glaze their windows!
Pros:

Location

Cons:

Windows were paper thin and every night I could hear every activity on the streets from police sirens to road cleaning vehicles to people shouting.

Didn’t get a single peaceful night sleep.

2026-03-29 • via Nuitee