Courtyard by Marriott Boise Downtown

Staff was excellent

Breakfast was so-so. We enjoyed bar drinks.

Very nice property, close to the stadium for a bowl game and also walkable into downtown. Whole Foods across the street. Great communal gathering areas, rooms and beds clean and comfortable. Staff super friendly and helpful, allowed us an early check in and stored our bags on checkout day. Great stay.

Great customer service; very nice room and lobby; food was excellent.

The staff was very helpful The two ladies that helped me check in on Sunday 11/9 (evening) help fix the check in/paying situation and resign up for my Bonvoy account.

Excellent hospitality and facilities!

Clean and great location

Compared to other hotels in the area, Hyatt Place for example, this place is way too expensive

Hotel in General: This is a renovated Courtyard. It looks like the old style traditional Courtyard where a long corridor of rooms that encloses an exterior courtyard area. The difference is they kept one wing of the loop and on the other side added another elevator and a tower of rooms. You cannot get from the old wing to the new tower without going down to the first floor and walking through the lobby. When you walk into the lobby from the parking lot, if you turn left, there is an elevator at the end and around the corner that leads to the old rooms which have been renovated. If you turn to the right, you walk to an elevator to the new tower rooms.
King room: The old renovated rooms have nice updated decor and typical amenities of a Courtyard hotel. The bed and pillows were standard Courtyard style. The bed was fine- not great but not terrible; just standard Courtyard bed. I personally found the pillows to be uncomfortable. The shower was good and overall no issues with the room. It was what I expected for this level of a hotel. I personally do not care for the style/layout of old courtyard rooms.
Status perks: There were no extra perks for status besides the typical extra points or food voucher. I was checking in at the same time as a flight crew and noticed that they received welcome bags with water and snacks (I have Titanium status and did not receive the gift bag).
Shuttle: there is a free shuttle that will take you to the airport. You need to schedule a time with the front desk.
Summary: I’m on the fence with this hotel. I found Marriott brand hotel options were more limited in the area. When I return to Boise, I may try another hotel that has more amenities but if I return to this Courtyard I will ask to be in a tower
room.

Friendly and fast

Everything was great

The location and the staff make this a great Marriott property to reserve in Boise. It is in walking distance or an inexpensive Uber ride to a wide variety of excellent restaurants in downtown. The bar service here at the hotel is very good and the outdoor area is quite inviting. There is no pool, however a nice fitness center and guest laundry. Parking is great and complimentary. Our room was clean even if a bit outdated. The coolest amenity was the water dispenser & ice machine off of the lobby. Every hotel should offer this instead of water in a large jug of water at the front desk.

Nice location close to the river, university and downtown. Recently refurbished.

The staff were very courteous, present, and responsive even we had an issue. BUT the mattresses were horribly uncomfortable

The staff were very friendly, the property is well kept, and the on-site bistro that included a limited Starbucks menu was surprisingly good!
It’s close to the walkable and cute city center as well.

We were in town for the weekend. The room was dated, but large, clean and comfortable. The window overlooks a nice courtyard - nice to look at instead of a parking lot! It is walking distance to several restaurants, grocery and drug store. We would stay there again.

Great location!

Convenient to Boise State. Fireplace going all day so comfortable. Granted a late check out since our flight was in the evening. So nice to have pump containers for shampoo, etc. maybe that’s the new norm!