JW Marriott Atlanta Buckhead

Hotels
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JW Marriott Hotels & Resorts
8.8 (504 reviews)
3300 Lenox Road , Atlanta , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Cons:
Weak breakfast options
Resort fee concerns

Categories

Cleanliness
8.84
Generally clean with some comments on room cleanliness being above average.
Service
9.31
Multiple mentions of friendly and helpful staff across reviews.
Location
9.35
Excellent location with convenient access to nearby attractions.
Room Quality
8.8
Room comfort mentioned positively, though some concerns about lighting.
Amenities
8.83
Amenities appreciated but some inconsistency noted in service areas.
Value for Money
8.29
Value questioned due to resort fees that don’t align with expectations.
Food and Beverage
7.84
Breakfast criticized but some positive mentions for the restaurant staff.
Overall Experience
9.11
Overall a very positive stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:04

Property Description

Modern Amenities and Comfortable Rooms

Every room at JW Marriott Atlanta Buckhead provides a flat-screen TV with premium cable and satellite channels, including HBO, CNN, and ESPN. Large bathrooms include plush bathrobes, a hairdryer, and deluxe bath amenities.

Dining Options

Nox Creek Lounge offers classic American favorites for breakfast and lunch. The restaurant’s café serves up Starbucks coffee and a selection of to-go menu items. 24-hour in-room dining services are also offered for guest convenience.

Meeting and Event Spaces

The hotel features over 21,220 square feet of flexible meeting and event space. A full-service business centre and fitness centre are also available on-site.

Experience luxury and convenience at JW Marriott Atlanta Buckhead. Book now for an unforgettable stay.

Important information:

5.00 USD State Recovery Fee, is not included in the price. Daily Destination Fee will be added to all hotel stays. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Your $25 Destination Fee description will include:
• Daily $15 food and beverage credit to be used at all hotel outlets
• Daily admission to the Atlanta High Museum of Art (Midtown) for two guests (Tuesday-Sunday only)
• Daily admission to the Atlanta History Center Buckhead for up to two guests (Tuesday-Sunday only)
• $25 additional F&B Credit (Mondays only)
• Lenox Square Mall (Simon properties) shopping voucher to redeem for a $25 gift card (Mondays only)
• Daily Enhanced Hi-Speed Internet Access (Wi-Fi)
•Bonvoy Elite Amenity (Gold members and above) – Daily $4.00 Credit for use in Gift Shop or JW Market Retail & Coffee Shop OutletGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.8
Based on 504 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 9.11
N
Niels • couple • us
10
2026-01-30 • via Nuitee
P
Pynkice08 • Friends getaway • Fort Lauderdale, Broward County, Florida
10
Absolutely Amazing Stay the JW Marriott
Pros:

My friends and I stayed at the JW Marriott Buckhead, and it was absolutely amazing. Better yet, is absolutely beautiful, spotless, and screams true luxury. In fact, we booked a large room with adjoining rooms for our daughters, which was perfect for our family and friends stay and the rooms were really large.

Additionally, might I add, that the front desk customer service receptionist was beyond pleasant and welcoming, including the valet to the lounge staff (Sheron). We also stayed on the 16th floor and the window views of Atlanta were unbelievable. The rooms were indeed spotless, the king-size bed and sheets were extremely comfortable, and the pillows were like clouds.

The 25th floor lounge food and room service food were very delicious; in addition to the lounge being beautiful and super clean.

Lastly, The JW Marriott is right next door to Lenox Mall. This was a major plus. Therefore, the JW Marriott Buckhead is now in my top three for superior hotels in Atlanta, and I will definitely be returning. I was extremely satisfied with my entire experience.

2026-01-22 • via Tripadvisor
E
Eric • family_with_children • us
9
Pros:

Cassandra was very nice and helpful.

2026-01-20 • via Nuitee
K
Keyundria • couple • us
10
2026-01-19 • via Nuitee
T
Tracey • extended_group • us
10
Everybody was pleasant. The bar was amazing and the cleaning staff was amazing.
Pros:

Fancy clean very upscale

Cons:

I liked everything

2026-01-19 • via Nuitee
K
Kendra • couple • us
10
2026-01-19 • via Nuitee
M
marsha • couple • gb
3
Very unsatisfactory. More like motel
Pros:

Not many facilities. Very basic hotel

Cons:

The reception tries to defraud us. We reported issue to Marriott head office

2026-01-19 • via Nuitee
M
meeggs • Couples • Vancouver, British Columbia
6
Pure Room Experience
Pros:

Decided to stay here for one of the Pure Rooms. In theory, a Pure room should help with creating an allergen free environment with the air quality and cleaning protocols. Having the air purifier is a big bonus in these rooms. I also think it would be helpful if the Pure rooms were in better condition overall and were absent of other environmental allergens like mold. This property is quite old and is showing signs of its age. The bathroom had mold and there was cracking in the mouldings in the room. The bed was comfortable but some of the sheets were dirty. Compared to other JWs we’ve stayed at, this one didn’t meet the luxury experience you expect for the JW name and rates unfortunately. I think the standards for Pure rooms need to be reviewed at the execution level as the marketing is on point with many hopeful travellers looking for a solution to environmental allergens.

2026-01-17 • via Tripadvisor
T
Tangy • family_with_children • us
10
Pros:

The room was exceptionally clean and room service was state of the art

2026-01-04 • via Nuitee
T
Tope • couple • ng
10
2026-01-02 • via Nuitee
N
Nicole • family_with_children • us
10
Amazing staff, beautiful, clean and comfortable rooms, great breakfast, and excellent value.
Pros:

The staff was truly outstanding—welcoming, attentive, and incredibly helpful throughout our stay. The room and bathroom were beautiful, clean, and very comfortable, with both the bed and sofa bed being excellent. The hotel was very kid-friendly, breakfast was amazing and included, and overall it was a great value. We would absolutely stay here again.

Cons:

Nothing to dislike. Highly recommended.

2025-12-30 • via Nuitee
M
Matthew • couple • us
6
It was good. Gonna try out the intercontinental next time
Pros:

Good location for shopping.

Cons:

Check in parking was weird. Then the security guy yelled at me to move my car. The room wasn’t anything glam. Same as the best western I stayed at in Savannah.

2025-12-29 • via Nuitee
V
Valerie • family_with_children • us
10
2025-12-26 • via Nuitee
Y
Yeraldit • solo_traveller • us
9
2025-12-21 • via Nuitee
B
berkay • couple • tr
8
2025-12-15 • via Nuitee
L
Leonid • family_with_children • us
10
2025-12-03 • via Nuitee
S
Schreane • couple • us
10
Excellent
Pros:

The room and compliments of my stay

2025-11-26 • via Nuitee
S
Stephen • extended_group • gb
9
2025-11-24 • via Nuitee
C
Cindy • family_with_children • us
9
Great!
Pros:

Service, mall, cleanliness

Cons:

Parking

2025-11-23 • via Nuitee
A
Ahmet • solo_traveller • tr
7
2025-11-23 • via Nuitee