Hotel Indigo Melbourne on Flinders by IHG

Hotels
Hotel Indigo
9.1 (1534 reviews)
575 Flinders Lane , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy hotel
Great location
Cons:
Room maintenance issues
High pricing perception

Categories

Cleanliness
8.95
The rooms are reported to be very clean, although one review mentions room issues.
Service
9.45
Consistently praised for being friendly and helpful.
Location
9.65
Great location with easy access to public transport and city attractions.
Room Quality
8.95
Well-decorated rooms but with some reported maintenance issues.
Amenities
8.45
Limited amenities mentioned, with some guests looking for more.
Value for Money
8.95
A couple of guests feel the pricing might be high.
Food and Beverage
8.95
Some positive mentions, but some critiques of coffee quality.
Overall Experience
9.45
General sentiment indicates a very enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Convenient Location
Situated in Melbourne's CBD, Hotel Indigo Melbourne on Flinders offers easy access to popular attractions and transportation options. Guests can explore the city with tram and bus stops right outside the hotel.

Modern Amenities
Enjoy a comfortable stay with a garden terrace, fitness centre, and stylish rooms equipped with flat-screen TVs and air-conditioning. The hotel also provides a unique dining experience with a complimentary stay and meal offer for children under 17.

Breathtaking Views
Indulge in stunning city views from rooms featuring floor-to-ceiling windows. Immerse yourself in the beauty of Melbourne's historic surroundings while being just a short distance away from key landmarks.

Book your stay at Hotel Indigo Melbourne on Flinders for a memorable and convenient experience in the heart of the city.

Important information:

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.9% charge when paying with a Visa, MasterCard, or American Express credit card, and a 3% charge when paying with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 65 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 1534 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.65
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.45
S
Susan couple au
10
Great hotel close to exhibition centre and casino
Pros:

The style of the hotel is so unique and the staff are all so lovely and helpful.

Cons:

Nothing

2026-05-23 via Nuitee
K
Kathy couple au
8
2026-05-20 via Nuitee
T
Trewin solo_traveller au
10
2026-05-20 via Nuitee
N
Nicole solo_traveller au
10
2026-05-20 via Nuitee
L
Lynda couple au
10
2026-05-19 via Nuitee
K
Kevin solo_traveller gb
9
2026-05-18 via Nuitee
C
Candice family_with_children au
10
Great stay
Pros:

Suited our needs, very close to southern cross station. Clean and comfortable

2026-05-15 via Nuitee
J
Julie family_with_children au
9
Pros:

Location near southern cross station was great, take the sky bus to and from airport and trams access was easy

2026-05-15 via Nuitee
J
Jane couple au
10
We will definitely be back, great location for getting around the city and airport :)
2026-05-14 via Nuitee
X
XINYI solo_traveller au
2
Pros:

Bad hotel service ever

Cons:

The staff named Ra…. Yap, their manager she is terrible

2026-05-12 via Nuitee
T
Tania couple au
9
2026-05-11 via Nuitee
K
Kylie family_with_children au
10
Modern, clean and fantastic location
Pros:

Modern and clean and fantastic location. Staff were helpful and friendly

2026-05-11 via Nuitee
L
Lisa couple au
9
Would be happy to stay here again
Pros:

Very clean& comfortable bed, good shower, great central location, friendly& helpful staff

Cons:

We waited a long time for our coffee order in the bistro

2026-05-11 via Nuitee
J
Justin solo_traveller au
8
Easy.
2026-05-11 via Nuitee
P
paula couple au
9
2026-05-11 via Nuitee
S
Shannon family_with_children au
1
Poor value for money
Pros:

Location

Cons:

Broken room thermostat buzzing all night
Poor house keeping not making beds or giving enough towels and placed my hair dryer in the showers
Dirty room service plates in hall ways
No mini bar
No coffee pods

2026-05-11 via Nuitee
S
Sharon solo_traveller au
8
Excellent hotel, amenities, cleanliness and location
Pros:

Excellent decor, amenities, restaurant and food.

Cons:

Nothing in mini bar

2026-05-11 via Nuitee
P
Pei Ling solo_traveller my
9
2026-05-09 via Nuitee
E
Elle couple gb
6
Pros:

The breakfast had a nice variety and the waitress was friendly. The hotel decor was really nice, and the room facilities were satisfactory.

Cons:

The person that had stayed in the room previously had used the alarm clock. When turning over the room the staff had not reset the alarm clock in our bedroom which meant we were disturbed at 4am by the loud alarm. This was not really acceptable and should have been checked by staff. When I went to reception and complained they reset the alarm clock but did not apologise or offer any form of compensation. The hotel also take a 100 dollar deposit which is a large amount of money, it is almost a week later and I’m still waiting on the refund for the deposit.

2026-05-07 via Nuitee
V
Vicki couple au
10
Lovely motel , good value .
Pros:

Lovely room, great location .

Cons:

Left my phone charger behind and have contacted several times without any reply .

2026-05-06 via Nuitee