Hotel Indigo Melbourne on Flinders by IHG

Hotels
Hotel Indigo
9.1 (1663 reviews)
575 Flinders Lane , Melbourne , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy hotel
Great location
Cons:
Room maintenance issues
High pricing perception

Categories

Cleanliness
8.95
The rooms are reported to be very clean, although one review mentions room issues.
Service
9.45
Consistently praised for being friendly and helpful.
Location
9.65
Great location with easy access to public transport and city attractions.
Room Quality
8.95
Well-decorated rooms but with some reported maintenance issues.
Amenities
8.45
Limited amenities mentioned, with some guests looking for more.
Value for Money
8.95
A couple of guests feel the pricing might be high.
Food and Beverage
8.95
Some positive mentions, but some critiques of coffee quality.
Overall Experience
9.45
General sentiment indicates a very enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Convenient Location
Situated in Melbourne's CBD, Hotel Indigo Melbourne on Flinders offers easy access to popular attractions and transportation options. Guests can explore the city with tram and bus stops right outside the hotel.

Modern Amenities
Enjoy a comfortable stay with a garden terrace, fitness centre, and stylish rooms equipped with flat-screen TVs and air-conditioning. The hotel also provides a unique dining experience with a complimentary stay and meal offer for children under 17.

Breathtaking Views
Indulge in stunning city views from rooms featuring floor-to-ceiling windows. Immerse yourself in the beauty of Melbourne's historic surroundings while being just a short distance away from key landmarks.

Book your stay at Hotel Indigo Melbourne on Flinders for a memorable and convenient experience in the heart of the city.

Important information:

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.9% charge when paying with a Visa, MasterCard, or American Express credit card, and a 3% charge when paying with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

9.1
Based on 1663 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.65
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.45
K
K5223HRgregc Solo travel Sydney, New South Wales
10
Melbourne
Pros:

It's a lazy 5 minute walk from southern cross railway station, the check was fast, the room was comfortable, if I'm in Melbourne I will stay there again.

2026-08-08 via Tripadvisor
family_with_children tw
10
2026-08-08 via Nuitee
A
Ada family_with_children au
1
Would not recommend
Cons:

Our heater stopped working at 0100 AM in the middle of a freezing winter night with
young kids in the room. Someone came up but couldn’t fix it, and we were never offered another room.

The worst part was at checkout. We complained and were told there was a note saying we had been offered a room change but WE refused because it was too late. This was simply not true. We were never offered a room change at all.

We also had broken blinds and no kettle when we arrived. Really disappointing experience and definitely wouldn’t stay here again.

2026-08-08 via Nuitee
A
A_mont017 Family Adelaide, Greater Adelaide, South Australia
2
Terrible experience
Pros:

1/5 – Would not recommend.

We realised that at 1AM our heater stopped working in the middle of a freezing winter night with two young kids in the room. Someone came up but couldn’t fix it, and we were never offered another room.

The worst part was at checkout. We complained and were told there was a note saying we had been offered a room change but WE refused because it was too late. This was simply not true. We were never offered a room change at all.

We also had broken blinds and no kettle when we arrived. Really disappointing experience and definitely wouldn’t stay here again.

It was a terrible experience sleepless night before the long drive back to adelaide.

2026-08-07 via Tripadvisor
L
Lisa solo_traveller gb
9
2026-08-07 via Nuitee
S
Sara family_with_children au
7
2026-08-07 via Nuitee
D
Danielle extended_group au
10
2026-08-06 via Nuitee
S
Susie solo_traveller au
10
2026-08-06 via Nuitee
C
Claire family_with_children au
10
2026-08-05 via Nuitee
M
Marianne solo_traveller au
7
Pros:

clean

Cons:

lacks personal touch to guests

2026-08-03 via Nuitee
D
Damien solo_traveller au
8
2026-08-03 via Nuitee
M
marie couple au
9
Really enjoyed our stay and will be back breakfast also great and plenty of choice
Pros:

Location and friendly helpful staff room fabulous and very comfy bed

Cons:

Nothing really the only comment would be some paint work getting tired

2026-08-03 via Nuitee
S
Susan couple au
8
A good weekend away
Pros:

It’s my favourite hotel lovely staff

Cons:

Just the room I got said sound proof put had a connecting door so could here the loud people next door the staff did there best

2026-08-02 via Nuitee
R
Rysa21 Solo travel
10
Wow what a perfect hotel for Melbourne, little things so well.
Pros:

Stayed here for the footy at Marvel.
Wow what a perfect hotel for Melbourne, little things so well.
Barista, on arrival waiting for my room was all over making you feel welcome. (then again in morning at breakfast.
Rooms was good, so quiet and dark with the auto blinds - nice. room was classy

2026-07-26 via Tripadvisor
J
Jezrelle couple au
7
2026-07-25 via Nuitee
L
Lynne solo_traveller au
9
Enjoyed the convenience and friendly staff as well as the Bastille Day 3 course meal.
Pros:

Great location and easy access to transport

Cons:

Nothing really. Well one thing. My daughter requested an extra blanket one night and she was given a mattress protector for a single bed. It was late so we didn’t make a fuss

2026-07-23 via Nuitee
T
Teigan family_with_children au
7
2026-07-22 via Nuitee
M
Michael solo_traveller us
9
2026-07-22 via Nuitee
R
Richard couple au
9
One night stay to celebrate a birthday. It was a big success!
2026-07-22 via Nuitee
S
Stacey McKenzie solo_traveller nz
9
Couples weekend
Pros:

Great location, easy to get to from train station. Beautiful art. Helpful friendly staff. Room was a great size, clean and comfortable with everything needed to enjoy our weekend. Tasty breakfast

2026-07-20 via Nuitee