Hotel Indigo Melbourne on Flinders by IHG

Hotels
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Hotel Indigo
9.1 (1403 reviews)
575 Flinders Lane , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy hotel
Great location
Cons:
Room maintenance issues
High pricing perception

Categories

Cleanliness
8.95
The rooms are reported to be very clean, although one review mentions room issues.
Service
9.45
Consistently praised for being friendly and helpful.
Location
9.65
Great location with easy access to public transport and city attractions.
Room Quality
8.95
Well-decorated rooms but with some reported maintenance issues.
Amenities
8.45
Limited amenities mentioned, with some guests looking for more.
Value for Money
8.95
A couple of guests feel the pricing might be high.
Food and Beverage
8.95
Some positive mentions, but some critiques of coffee quality.
Overall Experience
9.45
General sentiment indicates a very enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Convenient Location
Situated in Melbourne's CBD, Hotel Indigo Melbourne on Flinders offers easy access to popular attractions and transportation options. Guests can explore the city with tram and bus stops right outside the hotel.

Modern Amenities
Enjoy a comfortable stay with a garden terrace, fitness centre, and stylish rooms equipped with flat-screen TVs and air-conditioning. The hotel also provides a unique dining experience with a complimentary stay and meal offer for children under 17.

Breathtaking Views
Indulge in stunning city views from rooms featuring floor-to-ceiling windows. Immerse yourself in the beauty of Melbourne's historic surroundings while being just a short distance away from key landmarks.

Book your stay at Hotel Indigo Melbourne on Flinders for a memorable and convenient experience in the heart of the city.

Important information:

The restaurant will be closed for lunch and dinner service from 23/12/2025 to 12/01/2026.

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.5% charge when paying with a Visa, MasterCard, or American Express credit card, and a 3% charge when paying with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 65 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 1403 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.65
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.45
D
Dhan • family_with_children • au
2
Room was small when I book I book super king bed but I get double bed only
Pros:

It too dark

Cons:

Not to good

2026-02-14 • via Nuitee
I
Ian • couple • nz
8
A luxurious and pleasant stay (marred, only slightly, by a housekeeping glitch)
Pros:

A fairly luxurious hotel with a theme (photography), the Hotel Indigo fairly much lived up to the hype.
The location is good - the quiet end of Flinders Street (literally on one corner of the CBD) but close enough to the 'central city' (shopping) to be a fairly easy walk.
We travelled for the tennis (Australian Open) and a bonus was the excellent placement of the large TV - on the wall, directly in front of the (very) large bed [just a it should be] - once back at the hotel we could continue watching the play in comfort.
Our 2nd floor room provided a relaxing view of a large tree directly outside a window - a pleasant bit of nature, right in the city.

Cons:

We had an issue with housekeeping , though only on our second day after arrival [22 Jan / Room 220]. A 'scrunched up' toilet roll had been left on the bench area above the fridge and a cleaning rag left in the bathroom sink. On the same day the bed was badly (untidily) made. It was clearly a rush job. Fortunately these issues (previously unreported) never occurred again and the following day and those after the room was perfect.

2026-01-26 • via Nuitee
P
Ping • couple • au
9
2026-01-26 • via Nuitee
C
Chantell • couple • au
9
Phenomenal and will stay here again
Pros:

Location was excellent, aesthetically the room was amazing, pillows were to die for, I slept extremely well

Cons:

That I couldn’t take home the pillows on the bed

2026-01-24 • via Nuitee
A
Alice • couple • de
9
2026-01-24 • via Nuitee
J
Jane • family_with_children • au
10
2026-01-22 • via Nuitee
B
Bev • couple • au
9
Was a short stay but exceeded our expectations
Pros:

Size of the room

Cons:

Was all good

2026-01-22 • via Nuitee
D
Dan • couple • se
8
2026-01-21 • via Nuitee
S
sharon • couple • nz
9
Very nice place except shower
Pros:

Funky and good food

Cons:

Shower was appalling wouldn’t stay again because of this, we complained but think it is how it is bad water pressure and I mean a dribble

2026-01-20 • via Nuitee
M
Martina • couple • au
9
Excellent stay, room very comfortable, would stay again.
Pros:

The scrambled eggs were so fluffy and delicious and while the coffee took so time as it was very busy, it was really good on arrival. Lots of choice with delicious pastries.

Cons:

Maybe some cooked tomatoes to go with the bacon/eggs

2026-01-20 • via Nuitee
D
Daniel • couple • au
7
2026-01-20 • via Nuitee
A
Anita • solo_traveller • us
8
Friendly staff and hotel in good location.
Pros:

Spacious King room, large window with lovely tree hiding close buildings. Wonderful cotton percale sheets. Good shower. Great lighting.

Cons:

Not as advertised. No garden terrace. no mini bar. Could not connect to stream Netflix etc.

2026-01-20 • via Nuitee
A
Annie • extended_group • au
10
2026-01-20 • via Nuitee
A
Angela • couple • au
9
Pros:

happy hour, breakfast, dining rooms

2026-01-20 • via Nuitee
K
Konstanz • extended_group • au
10
2026-01-19 • via Nuitee
L
Lea • couple • nz
10
2026-01-19 • via Nuitee
K
Kerry • extended_group • au
8
Pros:

I didn't spend much time at the hotel but it was clean and comfortable. Bathrooms are simple and a little tired, but acceptable. And staff were friendly and helpful.

Cons:

Incidentals were very expensive eg toast and jam for breakfast, especially when the toast was normal sandwich bread. For the price and the location, sourdough or bakery loaves would have been more appropriate.

2026-01-19 • via Nuitee
N
Neil • solo_traveller • au
10
Pros:

perfect location, stylish rooms comfy bed

Cons:

nothing

2026-01-19 • via Nuitee
I
Irmani • family_with_children • au
9
2026-01-19 • via Nuitee
C
Chyong Ling • solo_traveller • tw
5
Pros:

Location. Modern decor.

Cons:

Heater was not working and had to take shower with cold water for 2 days until they finally switched me to a different room. My check out was at 10am but housekeeping buzzed at 9am asking to clean. Overall not customer-centric. Although the staff appears to be polite, but in reality service is not up to standard and staff is not very welcoming.

2026-01-19 • via Nuitee