Hotel Indigo Melbourne on Flinders by IHG

Hotels
Hotel Indigo
9.1 (1403 reviews)
575 Flinders Lane , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy hotel
Great location
Cons:
Room maintenance issues
High pricing perception

Categories

Cleanliness
8.95
The rooms are reported to be very clean, although one review mentions room issues.
Service
9.45
Consistently praised for being friendly and helpful.
Location
9.65
Great location with easy access to public transport and city attractions.
Room Quality
8.95
Well-decorated rooms but with some reported maintenance issues.
Amenities
8.45
Limited amenities mentioned, with some guests looking for more.
Value for Money
8.95
A couple of guests feel the pricing might be high.
Food and Beverage
8.95
Some positive mentions, but some critiques of coffee quality.
Overall Experience
9.45
General sentiment indicates a very enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:43

Property Description

Convenient Location
Situated in Melbourne's CBD, Hotel Indigo Melbourne on Flinders offers easy access to popular attractions and transportation options. Guests can explore the city with tram and bus stops right outside the hotel.

Modern Amenities
Enjoy a comfortable stay with a garden terrace, fitness centre, and stylish rooms equipped with flat-screen TVs and air-conditioning. The hotel also provides a unique dining experience with a complimentary stay and meal offer for children under 17.

Breathtaking Views
Indulge in stunning city views from rooms featuring floor-to-ceiling windows. Immerse yourself in the beauty of Melbourne's historic surroundings while being just a short distance away from key landmarks.

Book your stay at Hotel Indigo Melbourne on Flinders for a memorable and convenient experience in the heart of the city.

Important information:

The restaurant will be closed for lunch and dinner service from 23/12/2025 to 12/01/2026.

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.5% charge when paying with a Visa, MasterCard, or American Express credit card, and a 3% charge when paying with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 65 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 1403 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.65
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.95
Overall Experience: 9.45
H
Hayley family_with_children gb
10
2026-03-28 via Nuitee
K
Kym family_with_children au
8
2026-03-27 via Nuitee
A
Athena couple us
10
2026-03-26 via Nuitee
R
Rui couple cn
8
Pros:

位置很好,周围有很多餐厅,坐巴士去哪都很方便

Cons:

不到时间不能提前办理入住手续,房间没有收拾好至少可以提前把手入住手续办好吧!回来还要再耗费一些时间等待办理手续。
健身房虽然有,但是一小半的器械都坏了,贴了纸等待维修,相当于没有健身器械。

2026-03-24 via Nuitee
A
Anthony couple au
9
2026-03-24 via Nuitee
J
Jenny couple au
8
2026-03-24 via Nuitee
G
Gordon couple au
8
Very good. No hassle and good value for money.
Pros:

Liked everything. Funky with a good vibe and very well located.

2026-03-23 via Nuitee
N
Neil couple gb
9
Pros:

Excellent location for the fringe as at edge of the main CBD area

Cons:

Location and quieter than our previous stay in CBD

2026-03-23 via Nuitee
D
Dragana extended_group au
10
2026-03-23 via Nuitee
B
bayley solo_traveller au
10
Stylish night in
Pros:

Absolutely everything, especially the decor

Cons:

That my stay was only 1 night. I do suggest pod coffee machines in the room. For such a stylish hotel, it makes sense to have real coffee.

2026-03-22 via Nuitee
Z
zhongxia solo_traveller au
5
Great location but hotel can be improved
Pros:

Location is important for me.

Cons:

The room is tiny, literally the smallest room on the floor, and the smallest hotel room I have ever been in. Not sure whether it’s the agreement between the hotel and Booking.com or it’s because I wasn’t a IHG member but very surprised when I stepped in to the room.

To make it worse, the room is not clean. I saw some oily spots on the table and I told myself maybe the table was damaged and they couldn’t be removed, but when I tried to wipe it off with tissue and water, the oily spots were gone. Cleaner could have done a better job.

The switch in the bathroom was also broken.

2026-03-22 via Nuitee
M
Marry family_with_children au
10
2026-03-22 via Nuitee
J
Jonathan extended_group au
10
Amazing hotel and value
Pros:

Room was unique and very nice.

Cons:

Very minor but a few broken/cracked power points and switches in the room. They worked but probably should be fixed.

2026-03-22 via Nuitee
J
Jessica solo_traveller au
8
2026-03-22 via Nuitee
C
Camila extended_group vn
9
Pros:

Great family room with two queen beds. Modern and comfortable.

Cons:

Restaurant was super cold.

2026-03-20 via Nuitee
D
Derya solo_traveller tr
8
2026-03-19 via Nuitee
A
Abedini couple au
3
Pros:

Location

Cons:

Room service
Bathroom
No water. No shampoo refilling. No coffee refilling routinely. Poor response to phone by room servoce

2026-03-19 via Nuitee
G
Gina solo_traveller au
10
2026-03-19 via Nuitee
J
Jennifer solo_traveller vn
10
Love the young excitable staff xxxx
Pros:

Fantastic

Cons:

Nothing

2026-03-18 via Nuitee
R
Robbie V solo_traveller au
4
Below average. There are better hotels in Melbourne.
Pros:

Clean and tidy. Aesthetically very beautiful inside.

Cons:

My room was noisy. Close to the rail network, trams and road traffic.

The shower was built for persons with disabilities. Not what I expected. Carparking was expensive. Should have parked across the road.

Phone service after I booked and paid was terrible.

2026-03-18 via Nuitee