Fairfield Inn Muncie

Hotels
Fairfield Inn
8 (204 reviews)
4011 West Bethel , Muncie , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Kind and accommodating staff
Spacious rooms
Cons:
Poor cleanliness
Unresponsive service
Chemical smell in pool

Categories

Cleanliness
6.09
Multiple complaints about the cleanliness of the hotel, including an unresponsive front desk and lack of maintenance.
Service
8.56
Staff were described as kind and accommodating despite the issues, but overall responsiveness was lacking.
Location
10
Conveniently located near Ball State University, contributing positively to the overall stay.
Room Quality
7.1
Rooms were varied; some issues with cleanliness and missing pillowcases reported, but some rooms were spacious.
Amenities
7.05
The pool had excessive chemicals causing discomfort, indicating potential hazards.
Value for Money
7.08
Stated as 'not worth the money' indicating a perception of poor value for the experience provided.
Food and Beverage
9.54
Breakfast was consistently noted as good and delicious.
Overall Experience
8.59
Overall experience marred by significant cleanliness and service issues, but some positive aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:05

Property Description

Convenient Location near Ball State University and Scheumann Stadium

Comfortable Rooms with Modern Amenities
All rooms at Fairfield Inn Muncie feature a flat-screen TV, free Wi-Fi, coffee maker, and cable TV. The well-lit work desk with a free high-speed internet connection ensures productivity during your stay.

Relaxing Indoor Pool and Complimentary Breakfast
Unwind at the indoor pool or start your day with a delicious breakfast. Enjoy free coffee in the lobby and make the most of your mornings before heading out to explore the nearby attractions.

Book your stay at Fairfield Inn Muncie today for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIE

Location

Guest Reviews

8
Based on 204 reviews
Cleanliness: 6.09
Service: 8.56
Location: 10
Room Quality: 7.1
Amenities: 7.05
Value for Money: 7.08
Food and Beverage: 9.54
Overall Experience: 8.59
F
Ford solo_traveller us
3
Pros:

Location and breakfast

Cons:

Pool heater and filter was not working and filled with bedbugs. My wife got bit several times

2026-08-17 via Nuitee
D
Denise solo_traveller us
10
2026-08-06 via Nuitee
I
Ieasha family_with_children us
7
The location was excellent they just need to make sure they are aware of the issues the rooms have before they allow the
Pros:

The location it’s close to everything

Cons:

There was a smell in our room like sewage after we were gone all day and returned and the a/c wasn’t cold

2026-08-02 via Nuitee
K
Klotz solo_traveller us
8
2026-07-03 via Nuitee
S
Shannon couple us
10
Staff was kind and polite.
Pros:

It smelled fresh. Room was clean. Beds and pillows were so comfy.

2026-06-18 via Nuitee
R
Randy Evans solo_traveller us
7
2026-06-17 via Nuitee
C
Chris solo_traveller us
8
2026-05-13 via Nuitee
J
Janice family_with_children us
5
Although the staff were helpful in getting things taken care of, this Fairfield did not live up to e
Pros:

Toilet had mildew in it, rugs looked liked they hadn't been vacuumed thoroughly, TV didn't work.

Cons:

Cleanliness

2026-05-04 via Nuitee
J
jill solo_traveller us
8
Overall a nice stay
Pros:

Breakfast was good. Nice variety

Cons:

Room smelt a little stale.

2026-04-22 via Nuitee
S
Shaawntae solo_traveller us
8
Pros:

The rooms were clean, the staff was nice, breakfast was suitable. Overall the room was nice If you just need somewhere to stay that Is decent.

Cons:

The rooms were really small. When In the bathroom, you either have to have the door all the way open or all the way closed there's no room for you to be In there and It be half open or cracked. The firestick would not work.

2026-04-21 via Nuitee
C
charlene solo_traveller us
4
Pros:

I did enjoy the breakfast. Both mornings we were there the breakfast was excellent.

Cons:

We stayed 2 nights and had a very difficult time getting our room card keys to work. We asked the manager and he helped and got it to work once and the first time he had just recarded them. The second evening of our stay i was so frustrated with the key cards, my daughter went to the front desk and the lady actually showed us a trick to get them to work and she had said about them being outdated, however that was in no shape or form my problem. The pool was also very cold which was very disappointing because that was the only reason we stayed at this very hotel. My grandaughter was shivering and it just euined everyrhing

2026-04-21 via Nuitee
M
Matt solo_traveller us
9
2026-04-17 via Nuitee
D
Denise family_with_children us
10
2026-03-16 via Nuitee
F
Fidler family_with_children us
6
Decent for price.
Pros:

Location, price

Cons:

Cleanliness and comfort of room. Pull out bed was miserable even for my 7yr old. Had to ask for blanket and pillow for it as well.
Went to breakfast a little before 9am and no waffle mix. Bacon was almost see thru. Kinda weird.

2026-03-15 via Nuitee
S
Steven couple us
10
2026-01-16 via Nuitee
K
Kay couple us
10
Pros:

A very nice hot and cold menu. Was well attended by staff.

2026-01-15 via Nuitee
M
McWhite family_with_children us
8
My stay was very nice, comfortable and quiet with helpful staff.
Pros:

The property was very clean! The staff was very nice and helpful.

Cons:

Only complaint would be the pool not being open i booked online and wish they had updated the website to notify that the pool was not working.

2026-01-11 via Nuitee
J
John family_with_children us
10
Pros:

Breakfast good

Cons:

Small bathroom

2026-01-04 via Nuitee
R
Rochelle family_with_children us
8
2025-11-20 via Nuitee
S
Stephanie couple us
1
DO NOT STAY
Pros:

Nothing, no one answers the phone, I’ve called 3-5 times a week to speak about a reservation and there’s been no answer every single time. Booking.com & I have both emailed the property to speak about my reservation and it’s a ghost town. DO NOT STAY HERE. I’ve gone back to Muncie to see if there’s anyone I can talk to and no one ever came to the front desk (waited 30+ minutes). It’s also clear the place is not clean!

2025-11-15 via Nuitee