Holiday Inn Express Harrisburg East by IHG

Hotels
•
Holiday Inn Express
7.3 (477 reviews)
4021 Union Deposit Road , Harrisburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Good location
Decent breakfast
Cons:
Rude staff
Dirty rooms
Poor management
Negative experiences

Categories

Cleanliness
4.44
Multiple reviews highlighted issues with cleanliness, including dirty sheets and feces.
Service
5.41
Several reviews indicated rude and disrespectful staff, leading to a very negative view of service.
Location
9.45
The location was noted positively for convenience, being close to restaurants and highway access.
Room Quality
7.4
Room quality was mixed, with issues on cleanliness but some comfort in terms of mattress.
Amenities
7.43
Amenities had some positive mentions for breakfast but also negative comments on issues like electrical outlets.
Value for Money
9.39
Good value mentioned in a positive review regarding pricing.
Food and Beverage
8.44
Positive comments about breakfast offerings, though detailed reviews were lacking.
Overall Experience
6.41
Overall experience marred by service and cleanliness issues, leading to a very low impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:57

Property Description

Convenient Location and Amenities
The Holiday Inn Express Harrisburg East, conveniently situated off Highway 83 and near Harrisburg International Airport, offers an outdoor pool and guestrooms with flat-screen TVs.

Comfortable Accommodations
Each air-conditioned room features a seating area, work desk, and coffee maker for your convenience.

Fitness and Business Facilities
Stay active at the well-equipped fitness center and stay connected with free Wi-Fi access and a business center.

Book your stay at the Holiday Inn Express Harrisburg East today for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.3
Based on 477 reviews
Cleanliness: 4.44
Service: 5.41
Location: 9.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 6.41
B
BroJeff • family_with_children • us
9
Pros:

Rest

Cons:

Carpets

2026-04-04 • via Nuitee
M
Murrell • couple • us
1
2026-03-17 • via Nuitee
H
hoàng • couple • us
10
Great place to stay, thank you Ben
2026-03-14 • via Nuitee
J
John Ellis • couple • us
8
Pros:

Location

Cons:

Little HOT water

2026-03-02 • via Nuitee
J
Jennifer • couple • us
10
2026-02-14 • via Nuitee
K
Ken (husband of Vickie) • extended_group • us
6
rooms were clean, neat, beds were spotless with plenty of pillows and freshly laundered sheets.
Pros:

breakfast buffet was well organized, tasteful, warm/hot and plentiful. seating was sufficient, time frame was long enough to allow both for a late awakening and still have plenty of time to eat.

Cons:

bathroom basin had no means of draining the water from washing, brushing teeth, etc. the fixture lacked the necessary plunger to raise the drain cap allowing water to escape. removing the drain cap was the only way to drain waste water. the tub/shower fixture was backward, right for hot left for cold and the sticker explaining the operation was not readily apparent until after i had discovered the backwards operation thru trial and error. when first opening the tub tab, reddish/brown water gushed into the tub giving the impression the water hadn't been used in this room (306) for a long while.

2026-02-12 • via Nuitee
M
Mandy Lynn • couple • us
10
Great stay at a great price
Pros:

good breakfast reasonable price great locale

2026-02-12 • via Nuitee
W
Walters • couple • us
1
Was told i couldn’t stay because I was local!
2026-01-27 • via Nuitee
A
Amy • couple • us
1
Terrible because the hotel cancelled my reservation the morning of
Cons:

The hotel cancelled my reservation the morning of my stay because they said I was local and they don’t rent to people who live in the area… I was offered no refund

2026-01-26 • via Nuitee
D
D6678RVmatthewd • Business
2
No staff at front desk
Pros:

I waited 30 minutes at 130am to check in. No one was at the desk. I called the hotel phone number to listen to the phone ring off the hook. I called IHG and sat on the phone for 10 minutes while listening to them call the phone while I stood at the desk. Eventually guy comes out and says he was using the bathroom, the IHG representative asks if he’s there now and that sounds like it settled the dispute and got off the phone. I wouldn’t have wasted my time with the reservation knowing i would have to wait over half and hour to check in after 1am to get into my room

2026-01-17 • via Tripadvisor
D
Dan • extended_group • us
5
It did the job but not a place I would seek out again
Pros:

Staff was friendly and helpful

Cons:

Building is worn and needs updating. Cleanliness was suspect not enough staff to keep up with breakfast so there was a lack of food and had to go to McDonald's next door to buy breakfast. Pool was not open and did not look in any state to open soon. Workout room woefully inadequate. Has a leak on our bathroom with water coming through ceiling. Elevator very slow and only I've not enough for size of full hotel. Handle came of door in stairway to lobby and not replaced.

2026-01-15 • via Nuitee
C
Cerley • family_with_children • us
5
Pros:

Great location near restaurants and convenient stores.

Cons:

Not as clean as I expected it to be.

2026-01-15 • via Nuitee
V
Veronique • couple • ca
10
2026-01-07 • via Nuitee
Z
zaireb2026 • Family
2
RACIST manager.
Pros:

I checked in on 12/30/25 i used to be a resident of the area but moved to a different STATE a year prior to this distasteful event , i came back for a funeral ! After staying at the hotel for 3 nights of my 7 day stay the RACIST manager decided to call the police for NO REASON and kick me and my girlfriend out at 11:30 pm on 1/2/26 ! Even after proving to NO LONGER RESIDE in Pennsylvania they continued to pick and be very rude and aggressive toward us! No one gave a legitimate reason for why they were kicking us out and why the police were called! It is 2026 PA should not and does not participate in RACISM this is unacceptable and i need answers ! I also was not given a refund for the remainder of the days of my stay! I’m am very disappointed

2026-01-03 • via Tripadvisor
A
annazY4964DE • Solo travel
2
DO NOT STAY HERE
Pros:

Femi was extremely rude. They denied myself and two other people due to our address being the same city. Never heard of any hotel doing this and their reason was because they had poor experiences with locals … then close your establishment if you don’t like the people here. Disgusted.

2025-12-31 • via Tripadvisor
A
Amy • family_with_children • us
7
2025-12-31 • via Nuitee
L
LEBINH • family_with_children • ca
7
Good value
Pros:

Clean. Quiet. Good location off highway and nearby restaurants and grocery (walking distance). Comfy mattress. Could turn on AC even in the winter, since the room was so hot and pretty dry. Decent breakfast for the price- chobani and oikos Greek yogurt.

Cons:

Blankets were too hot and not breathable for one of us. Toilet clogged repeatedly though staff was friendly and responsive about it. We only stayed 2 nights so not that big a deal for a brief stay.
Electrical outlets next to bed need to be replaced. Too loose and didn't charge devices. Work around was plugging into the wall outlet that the clock is plugged into or the other outlets in the too..

2025-12-29 • via Nuitee
T
T4040UQandrewm • Business
2
Rude and disrespectful staff at the front desk. Horrible customer service. Disgusting management.
Pros:

Overall Horrible. Disrespect and rude staff. Bad management. Terrible customer service. Not a good place to go for any reason.

2025-12-26 • via Tripadvisor
• extended_group • us
8
2025-12-23 • via Nuitee
S
Stephanie • couple • us
10
2025-12-12 • via Nuitee