Mercure Hotel Dortmund Centrum

Hotels
•
Mercure
7.9 (1943 reviews)
Olpe 2 , Dortmund , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Outdated decor
Poor sound insulation

Categories

Cleanliness
6.73
Issues with bathroom cleanliness and maintenance were noted.
Service
8.7
Staff was friendly and helpful, providing a positive service experience.
Location
9.24
The hotel's central location was frequently praised.
Room Quality
7.19
Rooms were decent, but some were outdated and had issues.
Amenities
7.22
Amenities like breakfast were acceptable but had room for improvement.
Value for Money
7.68
Some felt the pricing was high for the quality offered.
Food and Beverage
8.23
Breakfast received positive remarks, although there were some complaints on variety.
Overall Experience
8.2
Overall, experiences were mainly positive, with noted issues primarily being structural.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:24

Property Description

Modern Rooms and Free Spa Facilities
Experience comfort and luxury in our modern rooms at the 4-star Mercure Hotel Dortmund Centrum. Unwind and relax with our free spa facilities, ensuring a rejuvenating stay.

Convenient Location
Situated on Friedensplatz in the city centre, our hotel is just 200 metres from Stadtgarten Underground Station, making it the perfect base for exploring Dortmund's attractions.

Dining Options and Bar
Start your day with a rich breakfast buffet at our Brasserie restaurant. Indulge in international and regional dishes in a charming setting with a conservatory and summer terrace. End your day at the Fortune bar, offering a variety of cocktails, local beers, and snacks.

Book now for an unforgettable stay at Mercure Hotel Dortmund Centrum!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1943 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
F
Ferienwohnung AMDIEMELRADWEG • family_with_children • de
9
Pros:

Schönes Hotel, alles Supermarkt

Cons:

Gab nichts

2026-04-18 • via Nuitee
J
Joerg Michael • couple • de
6
2026-04-18 • via Nuitee
J
Jens • solo_traveller • de
9
Pros:

Gutes Innenstadt Hotel, nah am Zentrum und Rathaus, schöne Zimmer

Cons:

Bißchen hellhörig und das Wlan fällt ständig aus

2026-04-18 • via Nuitee
W
willem • solo_traveller • nl
7
2026-04-18 • via Nuitee
W
Wolfhard • solo_traveller • de
8
Gutes Hotelzimmer für eine Städtereise
Pros:

Komfortables Zimmer in der Nähe einer U-Bahnstation. Das Frühstück war reichhaltig ung gut. Das Personal immer freundlich.

Cons:

-

2026-04-18 • via Nuitee
T
Truong-Vinh • solo_traveller • de
8
2026-04-17 • via Nuitee
F
Florian • extended_group • fr
10
2026-04-16 • via Nuitee
T
Torsten Haas • extended_group • de
8
2026-04-14 • via Nuitee
H
Holger • solo_traveller • de
7
2026-04-14 • via Nuitee
L
Luc • extended_group • lu
9
2026-04-12 • via Nuitee
T
Tom Borgers • family_with_children • nl
7
Pros:

De prijs

Cons:

Oudbollige badkamer

2026-04-07 • via Nuitee
C
Charles • solo_traveller • gb
8
Great hotel and location is perfect for a Dortmund city visit
Pros:

Good location, great breakfast, friendly and courteous staff, inviting hotel and within easy access of everything.

Cons:

No dislikes, enjoyed my stay, will stay again in the future.

2026-04-06 • via Nuitee
J
Josiane • couple • de
10
2026-04-05 • via Nuitee
M
Muzaffer • couple • nl
7
2026-04-04 • via Nuitee
S
Simona • couple • lt
10
2026-04-01 • via Nuitee
S
Sascha • solo_traveller • de
7
2026-03-31 • via Nuitee
N
Nancy • solo_traveller • ae
8
2026-03-31 • via Nuitee
P
Petra • couple • de
10
2026-03-31 • via Nuitee
M
Michael • couple • de
9
Pros:

Die Lage war hervorragend sehr zentral in der Stadtmitte

Cons:

Die Parkplatzkosten waren für unseren Geschmack etwas sehr hoch angesetzt mit 25,- Euro pro Nacht

2026-03-30 • via Nuitee
K
Katja • couple • de
6
Alles gut mit wenig Schlaf
Pros:

Zimmer war gut, Sauberkeit top, Angestellte sehr nett, sehr gute Lage.

Cons:

Leider hat das Personal nicht durchgegriffen. Mitten in der Nacht streitet sich ein -tut mir leid für die Erklärung- ein ausländisches Ehepaar im Nachbarzimmer in einer dermaßen schrecklichen Lautstärke. Zimmernachbarn klopften an die Türe, das Personal rief einmal an und war zwei mal an der Türe und es hatte sich nichts geändert. Nach über 2 Stunden mitten in der Nacht war dann Ruhe. Das ist ein no Go.

2026-03-30 • via Nuitee