Mercure Hotel Dortmund Centrum

Hotels
•
Mercure
7.9 (2128 reviews)
Olpe 2 , Dortmund , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Outdated decor
Poor sound insulation

Categories

Cleanliness
6.73
Issues with bathroom cleanliness and maintenance were noted.
Service
8.7
Staff was friendly and helpful, providing a positive service experience.
Location
9.24
The hotel's central location was frequently praised.
Room Quality
7.19
Rooms were decent, but some were outdated and had issues.
Amenities
7.22
Amenities like breakfast were acceptable but had room for improvement.
Value for Money
7.68
Some felt the pricing was high for the quality offered.
Food and Beverage
8.23
Breakfast received positive remarks, although there were some complaints on variety.
Overall Experience
8.2
Overall, experiences were mainly positive, with noted issues primarily being structural.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:24

Property Description

Modern Rooms and Free Spa Facilities
Experience comfort and luxury in our modern rooms at the 4-star Mercure Hotel Dortmund Centrum. Unwind and relax with our free spa facilities, ensuring a rejuvenating stay.

Convenient Location
Situated on Friedensplatz in the city centre, our hotel is just 200 metres from Stadtgarten Underground Station, making it the perfect base for exploring Dortmund's attractions.

Dining Options and Bar
Start your day with a rich breakfast buffet at our Brasserie restaurant. Indulge in international and regional dishes in a charming setting with a conservatory and summer terrace. End your day at the Fortune bar, offering a variety of cocktails, local beers, and snacks.

Book now for an unforgettable stay at Mercure Hotel Dortmund Centrum!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2128 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
C
Carola • couple • de
9
2026-06-27 • via Nuitee
D
Dr. Thomas • solo_traveller • de
8
2026-06-27 • via Nuitee
M
mortensen • couple • dk
7
skøn beliggenhed
Cons:

airconditioning fungerede ikke de første 2 dage som var de varmeste længe.

2026-06-27 • via Nuitee
B
Bünyamin • couple • tr
8
Pros:

The hotel was in a good location, and the staff were friendly and helpful.

Breakfast: 7/10
Location: 10/10
Cleaning :6/10
Room: 8/10
Wifi: 8/10

Cons:

I don’t think the room is cleaned very well; there was a clump of women’s hair in the bathroom and an empty beer bottle on the balcony.

The room’s air conditioner isn’t very effective.

Also, the €25 per night parking fee is too high.

2026-06-26 • via Nuitee
M
Mario • solo_traveller • de
8
2026-06-25 • via Nuitee
A
Alejandro • couple • es
3
Great location
Pros:

The water machine in the lobby

Cons:

Almost no soap, bathroom gel or toilet paper.

2026-06-25 • via Nuitee
A
ARTIN • solo_traveller • gr
8
2026-06-24 • via Nuitee
K
Kerstin • couple • de
9
Das Horel ist sehr zu empfehlen.
Pros:

Das Hotel liegt direkt im Zentrum.

Cons:

Wir hatten ein Zimmer nahe des Aufzugs. Da hat man den Betrieb des Aufzuges immer gehört.

2026-06-24 • via Nuitee
M
Marianne • solo_traveller • de
10
Pros:

Wir erhielten ein Upgrade und waren darüber sehr beeindruckt.
Vielen herzlichen Dank dafür.
Die Lage ist günstig und man kann gut zu Fuß zur Westfalenhalle laufen.
Das Zimmer war modern ausgestattet und sauber.
Die Klimaanlage funktionierte bei den hohen Außentemperaturen super.
Also wir angekommen sind, war es angenehm.

2026-06-24 • via Nuitee
L
Luca • couple • si
8
2026-06-24 • via Nuitee
S
Sabine • extended_group • de
7
Pros:

Frühstück war sehr gut

2026-06-23 • via Nuitee
J
Jens • solo_traveller • de
8
Cons:

Das Zimmer war etwas eng

2026-06-23 • via Nuitee
J
Jo • solo_traveller • nl
8
Zeker voor herhaling vatbaar de volgende keer dat ik in Dortmund ben voor een konzert.
Pros:

Goed ontbijt, zeer goed bereikbaar met de metro (halte Stadtgarten)

2026-06-22 • via Nuitee
M
Maren • solo_traveller • de
10
2026-06-21 • via Nuitee
F
Fred • solo_traveller • de
10
Pros:

Personal super höflich und hilfsbereit

2026-06-19 • via Nuitee
D
Dieter Andreas • solo_traveller • de
6
Für eine Nacht ok.
Pros:

Nn

Cons:

Nn

2026-06-18 • via Nuitee
V
V. • solo_traveller • de
8
2026-06-17 • via Nuitee
N
Norbert • solo_traveller • pl
9
Parking duży
Pros:

dobrze. Pokój i cały obiekt były czyste Miła obsługa i przyjemna atmosfera. Polecam.”

2026-06-17 • via Nuitee
L
Leyla • solo_traveller • de
6
Pros:

Good location,niceroom,clean &quit.

Cons:

There's no refrigerator in room.
Very bizzare bathroom,I guess gor people wuth disabilities.
No hairconditioner in bath.

2026-06-16 • via Nuitee
C
Carmen • couple • de
8
Prima Hotel für den Preis
Pros:

Super zentrale Lage
Sehr, sehr nettes Personal
Sauberkeit top

Cons:

Es war ein sehr gutes Frühstück lediglich das auffüllen blieb aus - nach der Nachfrage wurde dies allerdings rasch erledigt

2026-06-15 • via Nuitee