NH Collection Villa de Bilbao

Hotels
•
NH Collection
8.8 (3737 reviews)
Gran Vía, 87 , Bilbao , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Comfortable rooms
Cons:
Issues with room temperature
Worn towels in some instances
Reception service delays

Categories

Cleanliness
8.69
The hotel was very clean according to multiple reviews.
Service
9.16
The staff was consistently described as friendly and attentive.
Location
9.2
Numerous reviews praised the hotel's great location.
Room Quality
8.15
Some reviews mentioned issues with room conditions like temperature and worn towels.
Amenities
8.68
General comfort and availability of amenities were noted positively.
Value for Money
8.64
Although some found it a bit pricey, overall value seemed acceptable.
Food and Beverage
8.69
Breakfast and dining options received good feedback, with mentioning of quality food.
Overall Experience
9.16
Overall satisfaction reflected in many reviews, with a strong sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Prime Location in Bilbao

Located in the heart of Bilbao, NH Collection Villa de Bilbao offers a modern stay near iconic landmarks such as the Guggenheim Museum and San Mamés Football Stadium.

Luxurious Amenities

Guests can enjoy spacious rooms with underfloor heating, elegant décor, and modern artworks. The hotel also provides free Wi-Fi, access to a fitness centre, and a delicious healthy detox breakfast at Le Bol Blanc restaurant.

Convenience at Your Fingertips

NH Collection Villa de Bilbao offers private parking, proximity to public transportation like San Mamés Metro Station, and easy access to tapas bars, shops, and cultural sites. Don't miss the chance to experience comfort and convenience in Bilbao.

Important information:

License Number: H.BI.00740

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 3737 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
M
Milan • extended_group • rs
10
2026-03-28 • via Nuitee
P
Paul • solo_traveller • ie
1
Overpriced an unpleasant.
Pros:

It’s location

Cons:

The phone and coffee machine in the room didn’t work. The bed was uncomfortable. There was no stopper in the bathtub. The staff acknowledged the problems but didn’t do anything about them other than give what appeared to be an AI generated email apology.

2026-03-28 • via Nuitee
B
Beatriz • family_with_children • es
8
2026-03-28 • via Nuitee
J
JOSE • couple • pt
8
2026-03-27 • via Nuitee
R
Rashne • couple • au
8
Overall a good stay
Pros:

Conveniently located

Cons:

The air on is set to heat and you cannot adjust it in the rooms. We were very hot and uncomfortable at night.

2026-03-27 • via Nuitee
F
Fatush • extended_group • al
9
2026-03-26 • via Nuitee
F
Frauke-F. • couple • de
8
Pros:

Zentrale Lage, Bushaltestelle direkt vor dem Hotel ! Nettes Personal und ein wirklich tolles Frühstück!!!

2026-03-26 • via Nuitee
E
Estebitan • couple • ar
9
Pros:

la ubicacion genial sobre la avenida principal y cerca del centro

Cons:

nada

2026-03-25 • via Nuitee
F
Fatush Tota • couple • al
9
2026-03-25 • via Nuitee
A
Ayşe • couple • tr
10
The staff, location ,room all of them was very good
Pros:

Yes a very nice hotel

Cons:

Easy to reach everywhere

2026-03-24 • via Nuitee
A
António • couple • pt
10
O NH Collection Villa de Bilbao excedeu as minhas expectativas!
Pros:

Atendimento, simpatia, localização e pequeno almoço

Cons:

Nada a assinalar

2026-03-23 • via Nuitee
A
Angie • couple • gb
8
Only stayed one night as en route. Good price
Pros:

Good location. Simple but comfortable

Cons:

Our room had some water flooding damage

2026-03-23 • via Nuitee
L
LEYRE • solo_traveller • es
9
2026-03-23 • via Nuitee
I
Iranzu • family_with_children • es
9
2026-03-23 • via Nuitee
U
Unai • couple • es
9
Pros:

Desayuno

Cons:

Vistas habitación

2026-03-23 • via Nuitee
R
Raman • family_with_children • by
1
Pros:

Nothing, except the location. super dirty room. Abolutely no standards.

Cons:

Dirty room with nails from the previous guests in the bathroom. Disgusting.

2026-03-22 • via Nuitee
J
Javier • couple • es
8
2026-03-22 • via Nuitee
D
daniela • couple • it
9
2026-03-22 • via Nuitee
C
Carlos • extended_group • es
7
2026-03-22 • via Nuitee
C
carmen • couple • es
10
2026-03-21 • via Nuitee