NH Collection Villa de Bilbao

Hotels
•
NH Collection
8.8 (3983 reviews)
Gran Vía, 87 , Bilbao , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Comfortable rooms
Cons:
Issues with room temperature
Worn towels in some instances
Reception service delays

Categories

Cleanliness
8.69
The hotel was very clean according to multiple reviews.
Service
9.16
The staff was consistently described as friendly and attentive.
Location
9.2
Numerous reviews praised the hotel's great location.
Room Quality
8.15
Some reviews mentioned issues with room conditions like temperature and worn towels.
Amenities
8.68
General comfort and availability of amenities were noted positively.
Value for Money
8.64
Although some found it a bit pricey, overall value seemed acceptable.
Food and Beverage
8.69
Breakfast and dining options received good feedback, with mentioning of quality food.
Overall Experience
9.16
Overall satisfaction reflected in many reviews, with a strong sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:22

Property Description

Prime Location in Bilbao

Located in the heart of Bilbao, NH Collection Villa de Bilbao offers a modern stay near iconic landmarks such as the Guggenheim Museum and San Mamés Football Stadium.

Luxurious Amenities

Guests can enjoy spacious rooms with underfloor heating, elegant décor, and modern artworks. The hotel also provides free Wi-Fi, access to a fitness centre, and a delicious healthy detox breakfast at Le Bol Blanc restaurant.

Convenience at Your Fingertips

NH Collection Villa de Bilbao offers private parking, proximity to public transportation like San Mamés Metro Station, and easy access to tapas bars, shops, and cultural sites. Don't miss the chance to experience comfort and convenience in Bilbao.

Important information:

License Number: H.BI.00740

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 3983 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.16
F
Forero Mendoza • couple • fr
5
Une grande désillusion : les prestations, le confort ne sont pas à la hauteur du prix de la nuitée.
Pros:

Le petit déjeuner.

Cons:

Les sommiers très usés qui grincent au moindre mouvement. Le manque de pression de la douche. On refuse de nous changer de chambre une fois que le bruit des sommiers est constaté : l'hôtel est soi-disant complet, ce qui n'est pas vrai. On nous promet une réduction pour compenser, mais elle n'est finalement pas appliquée. Confort très médiocre pour une nuit à 335 euros. La chaîne NH nous avait habitués à mieux !

2026-06-06 • via Nuitee
E
ERIKA • family_with_children • es
10
2026-06-06 • via Nuitee
S
SILVIA SUSANA • solo_traveller • es
9
2026-06-05 • via Nuitee
B
Ben • solo_traveller • nl
8
Prima hotel aan het begin van het centrum
Pros:

De grootte van de kamer, comfortabel bed, bidet, douche (gelukkig geen bad om in te douchen), fitnessruimte.

Cons:

Het feit dat er geen vitrage hangt op de kamer. We keken op een paar meter afstand bij de buren binnen van het andere hotel en konden alleen verduisterende gordijnen dicht doen, maar dan zit je dus in het donker.

2026-06-05 • via Nuitee
Y
yromero1 • solo_traveller • us
10
2026-06-04 • via Nuitee
C
Chris • solo_traveller • gb
10
2026-06-03 • via Nuitee
A
Antonis • extended_group • cy
9
A professionally run and comfortable hotel
Pros:

Room was very comfortable

Cons:

A bit far from the center

2026-06-02 • via Nuitee
Y
Yannick • couple • fr
7
2026-06-02 • via Nuitee
J
José • couple • ch
8
Belle découverte de Bilbao
Pros:

Petit déjeuner

2026-06-01 • via Nuitee
S
Stefania • couple • it
9
2026-06-01 • via Nuitee
P
Patricia • couple • es
10
2026-05-31 • via Nuitee
J
James • couple • au
9
2026-05-30 • via Nuitee
J
JAVIER • solo_traveller • es
1
Ruido y más ruido
Cons:

Ruido,ruido,ruido. Imposible dormir. Las ventanas no están insonorizadas y no cierran bien. La habitación da a la calle principal y se oye todo (coches, autobuses).
Además el viernes unos 30/40 jóvenes hablando y gritando en la puerta del hotel desde las 2 hasta las 6 de la madrugada.

La.ducha sin presión.
Y un olor a polvo y viejo de las cortinas.

Y eso al modico precio de 330€ la noche.

Un horror

2026-05-30 • via Nuitee
F
Forsyth • extended_group • gb
10
2026-05-28 • via Nuitee
E
Evelina • solo_traveller • lt
7
Pros:

Helpful and welcoming staff. Convenient location.

Cons:

The rooms are very worn down and clearly need refurbishing. There were no curtains in the room, just blinds, so the only option was to choose between a lack of privacy or darkness. Breakfast was just fine, nothing extraordinary, but the glassware was old and scratched.

2026-05-28 • via Nuitee
M
Monica • solo_traveller • cl
9
Muy buena experiencia
Pros:

Lindo hotel , impecable con habitaciones muy amplias

Cons:

El precio del estacionamiento, E 28 diarios

2026-05-27 • via Nuitee
V
Víctor • solo_traveller • es
10
2026-05-27 • via Nuitee
E
Eliseo Manuel • solo_traveller • es
10
2026-05-26 • via Nuitee
L
Luis Arturo • family_with_children • es
10
2026-05-26 • via Nuitee
J
Jesus • extended_group • es
9
Muy bien
Pros:

LA HABITACION, LA CAMA, LA LIMPIEZA Y UBICACION

Cons:

Unos de los grifos del lavabo esta suelto y se movía.
La caja de clinex del lavabo se cayo cuando tiré para coger uno.
Estos detalles son feos para un hotel de esta categoría y precio.

2026-05-25 • via Nuitee