Holiday Inn Melbourne Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (12439 reviews)
10-14 Centre Road, Tullamarine , Melbourne , au

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good food
Cons:
Dated rooms
Issues with cleanliness
Inconsistent service

Categories

Cleanliness
7.63
Rooms were clean but basic, with some issues noted regarding maintenance.
Service
8.6
Friendly staff and quick service, although some inconsistencies were noted.
Location
9.14
Very convenient location for travelers close to the airport.
Room Quality
7.09
Rooms described as small, uncomfortable, and dated; issues with bedding and amenities.
Amenities
8.12
Standard amenities available; shuttle service noted as a positive.
Value for Money
8.08
Good value for a convenient location, though some aspects felt overpriced.
Food and Beverage
9.13
Generous and tasty food with a good breakfast selection.
Overall Experience
8.6
Overall stay was positive with significant pros outweighing the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:41

Property Description

Convenient Location and Shuttle Service
Holiday Inn Melbourne Airport is just 400 metres away from the airport terminals, ensuring a stress-free travel experience. With a complimentary 24-hour shuttle service, guests can easily access the hotel without any hassle.

Comfortable Rooms and Amenities
The hotel offers sound-proofed rooms equipped with modern amenities such as a refrigerator, LCD satellite TV, and work desk. Guests can also enjoy the convenience of on-site parking, a fitness centre, and 24-hour room service.

Dining and Local Attractions
Indulge in modern Australian cuisine and local wines at the on-site restaurant, while the bar offers a variety of drinks and coffee. Additionally, the hotel's proximity to attractions like Westfield Shopping Centre and UrbnSurf provides ample entertainment options.

Experience convenience and comfort at Holiday Inn Melbourne Airport. Book your stay now for a memorable travel experience.

Important information:

For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 12439 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.6
M
Mark family_with_children sg
4
The convenience of location did not outway the shortcomings of the hotel. We wont be back..
Pros:

The staff were friendly enough, though they gave us a late checkout and did give us adjoining rooms.

The bed and pillows were good.

Cons:

A family of 5 travelling from overseas with a young family, long flight arriving after 11pm... With alot of luggage, exhausted we had to hump the luggage to our room, their trolley barely fit in the lift, adding a person made things even more challenging. The staff there didn't lift a finger to help when arriving or departing. The place was not busy, just not interested in customer service, I guess.

The curtains unfortunately don't keep out the morning light to any degree. And the shower in our room was spoilt so v difficult to shower holding the dodgy hose. 70's bathroom..

2026-03-14 via Nuitee
C
Christine couple au
8
2026-03-14 via Nuitee
M
Mathew family_with_children au
8
2026-03-14 via Nuitee
L
L2009 couple au
10
Perfect choice. Restaurant and Staff Excellent 👌
Pros:

Perfect stay

2026-03-14 via Nuitee
T
Trina family_with_children gb
10
Close proximity
Pros:

The proximity to the terminal.

Cons:

No changing points. We had an Australian plug charger which we bought with us as we are from the UK. It's a good job we did.

2026-03-14 via Nuitee
E
Ehrlich family_with_children ee
9
Pros:

Super welcoming staff. Kid also got a small notebook and grayolas to spend time. Well equiped room. Enough space for 4. Bathroom had normal door and walls! Needs a bit refreshing already but in general was good stay.

2026-03-14 via Nuitee
W
Walsh family_with_children ie
10
Pros:

After a long flight from Dublin to Melbourne via Zurich and then Hong Kong and then questioned by Border Force, I was ready to go for a well earned sleep.

Cons:

No I liked staying at the Hotel.

2026-03-14 via Nuitee
M
Mitchell couple au
10
Pros:

Clean space. Friendly staff

2026-03-14 via Nuitee
P
Paul couple au
7
2026-03-14 via Nuitee
H
Hans family_with_children nl
7
Goede ligging
Pros:

Ligging vlakbij airport

Cons:

Badkamer kan een update gebruiken. De ramen waren erg nodig aan een schoonmaakbeurt toe.

2026-03-14 via Nuitee
R
Ryan couple au
9
2026-03-14 via Nuitee
M
Mythili solo_traveller au
8
Pros:

Service was great - friendly

Cons:

It was very expensive but it was the F1 long weekend.

2026-03-14 via Nuitee
M
moreswazza Couples Melbourne, Victoria
10
The location makes it an easy start to your holiday.
Pros:

We had to catch an early flight so decided to stay at the airport. The hotel is very clean and rooms are comfortable. We had food at drinks in the bar. We can thoroughly recommend the food, and the staff were very attentive. Special thanks to Ibby at reception. No request was too hard. We recommend this hotel.

2026-03-13 via Tripadvisor
B
Brett family_with_children nz
8
Good Value.
Pros:

Close to airport. Food very good, staff very obliging.

Cons:

Very long wait time for response when ringing for pickup from airport.

2026-03-13 via Nuitee
V
Victoria couple au
6
It was fine for the purpose of getting to the airport early morning but the hotel really should be slightly updated and
Pros:

Close to airport for an early flight.

Cons:

It’s getting tired and needs a refurbishment .

2026-03-13 via Nuitee
C
CHUN HSI couple tw
9
2026-03-13 via Nuitee
J
Jan couple au
5
Functional but not as we had hoped
Pros:

Location, quiet in terms of other guest noise.

Cons:

Whole complex and rooms were tired. We were in a room under the roof and got the constant very loud hum of the air conditioners all night.

2026-03-13 via Nuitee
J
Jane Bentley couple au
8
I’d stay there again
Pros:

Everything

Cons:

Nothing, really

2026-03-13 via Nuitee
T
Tanisha solo_traveller au
7
2026-03-13 via Nuitee
K
KAREN solo_traveller gb
10
2026-03-13 via Nuitee