Comfort Suites Chesapeake - Norfolk

Hotels
•
Comfort Suites
8 (845 reviews)
1550 Crossways Blvd. , Chesapeake , US
+1 757-420-1600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast
Comfortable beds
Walk-in showers
Gym available
Repeat guests/strong overall satisfaction
Cons:
Highway/noise for rooms facing interstate
Occasional rude front desk interaction
Breakfast crowding and limited hours
Missing amenities (body wash, shower chair, in-room safe)
Maintenance issues (hair in shower, room odor, broken remote)
Thin walls/other guests heard through walls

Categories

Cleanliness
7.5
Generally reported as clean in many reviews, but a few notable negatives (hair in shower, room odor) lowered overall cleanliness sentiment.
Service
8.5
Staff frequently described as friendly and helpful; isolated report of a rude front desk agent impacted perception but overall service sentiment is positive.
Location
8.5
Multiple reviewers praised the convenient location and safety; however several rooms faced a nearby highway and some guests reported noise issues.
Room Quality
8.25
Rooms were commonly described as comfortable, roomy, with good beds and walk-in showers; some concerns about dark rooms, small pillows, and occasional maintenance issues (remote not working).
Amenities
7.5
Breakfast and gym received positive mentions, but complaints included crowded/short breakfast hours, missing items (body wash, shower chair), no in-room safe, and occasional maintenance gaps.
Value for Money
8
Not frequently commented on directly; repeat bookings and positive overall comments suggest perceived fair value consistent with the target overall rating.
Food and Beverage
7.75
Breakfast was often described as fresh and tasty, but several guests noted limited hours, crowding, and occasional capacity issues that reduced the F&B score slightly.
Overall Experience
8
Overall stays were described as pleasant with many repeat guests and recommendations, tempered by noise for some rooms and isolated service/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Centrally Located for Convenience
The Comfort Suites Chesapeake - Norfolk hotel is the ideal choice for both leisure and business travelers, situated minutes away from popular cities like Norfolk and Virginia Beach. With nearby attractions like the Greenbrier Mall and universities such as Old Dominion University, the hotel offers a prime location for exploring the area.

Eco-Friendly Practices and Delicious Breakfast
Experience a stay that cares for the environment with our eco-friendly initiatives, while starting your day right with a complimentary hot breakfast featuring a variety of options, including customizable waffles and a convenient Grab & Go bag for early risers.

Full-Service Amenities and Business-Friendly Features
Enjoy a range of amenities including free high-speed internet, a refreshing outdoor pool, and an exercise room. Business travelers will find convenience in fax services and a meeting room for up to 40 people, ensuring a productive stay.

Book your stay at the Comfort Suites Chesapeake - Norfolk hotel now to enjoy a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.
The Comfort Suites no longer accepts any type of third party prepaid Credit Cards, Chime or Cash App,etc,etc types of Credit cards as methods of payment for hotel rooms or incidental chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 845 reviews
Cleanliness: 7.5
Service: 8.5
Location: 8.5
Room Quality: 8.25
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7.75
Overall Experience: 8
S
Spasena • family_with_children • us
8
2026-11-03 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-10-29 • via Nuitee
J
Jordan • couple • us
9
2026-10-27 • via Nuitee
M
Mheddy • couple • fr
9
2026-10-27 • via Nuitee
D
Dawn • family_with_children • us
8
2026-10-26 • via Nuitee
C
Cheryl • couple • us
6
I will not book any of these hotels that are right next to this highway way too noisy
Pros:

Location

Cons:

The highway was directly behind the hotel. Ask for a room not on the highway side- the traffic kept me up all night

2026-10-26 • via Nuitee
B
Beverly • extended_group • us
10
Great stay
Pros:

Good

Cons:

No issues with my stay

2026-10-25 • via Nuitee
B
Beverly • extended_group • us
10
Perfect for my weekend getaway
Pros:

Room was roomy, clean, and comfy

Cons:

I was satisfied with my stay.

2026-10-25 • via Nuitee
R
Rhonda • family_with_children • us
8
2026-10-19 • via Nuitee
A
Amber Mawyer • couple • us
3
2026-10-19 • via Nuitee
R
Rebecca • family_with_children • us
8
Beautiful hotel but can be noisy
Pros:

We enjoyed the clean and updated facility, friendly staff, bed was comfortable and the walk-in shower.

Cons:

The room was a bit dark (not a lot of lighting), the pillows too small, and our room faced the interstate so it was tough to sleep soundly.

2026-10-15 • via Nuitee
J
James • extended_group • us
7
2026-10-13 • via Nuitee
E
ERIC • couple • us
9
My stay was good/great. I was there for ECSU Homecoming.
2026-10-12 • via Nuitee
P
Powers • family_with_children • us
6
I thought it was a good stay but was very disappointed with your front desk agent.
Pros:

It was very clean and close to everywhere we needed to be. The shower was wonderful.

Cons:

The man that worked when we checked in was not friendly. At all. AND that same man was there the next day when I asked for french vanilla creamer and he told me no, guests are only allowed to have that at breakfast. RUDE! If your number 1 priority is customer satisfaction, handing a guest 4 tiny french vanilla creamers would have met your mark! Instead, he told me NO! Shocking. Also, you need a body wash in the shower. I didn't bring mine because most hotels have it available.

2026-10-12 • via Nuitee
J
Joella • couple • us
10
2026-10-11 • via Nuitee
L
Larry • solo_traveller • us
1
Pros:

Nothing about that place

2026-10-09 • via Nuitee
P
Phil Garcia • couple • us
8
2026-10-08 • via Nuitee
E
Erica • couple • us
8
Me and my son we were just staying overnight just for one night and I was a really great day. He really enjoys the gym a
Pros:

The layout of the rooms are very nice. We got the king size bed. It was pretty great. Bathrooms were nice but enjoy the shower.

Cons:

I do wish breakfast would be longer, but it was still great. We weren’t able to attend, but the gym was great.

2026-10-08 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-10-08 • via Nuitee
S
Steve • couple • us
10
We will come and stay there again.
Pros:

The breakfast was very fresh and hot. The room was clean and comfortable.The staff was very friendly.

2026-10-07 • via Nuitee