Comfort Suites Chesapeake - Norfolk

Hotels
•
Comfort Suites
9 (1019 reviews)
1550 Crossways Blvd. , Chesapeake , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Rude front desk staff
Inadequate soap amenities

Categories

Cleanliness
8.21
Most reviews indicate clean rooms, but a review mentioned a lack of soap, slightly affecting the overall sentiment.
Service
9.68
Most reviews praise the staff as friendly and helpful, although one mention of a rude front desk experience affected the overall sentiment slightly.
Location
9.22
Several reviews highlight the hotel's convenient location.
Room Quality
8.67
Rooms are generally described as clean and comfortable, though some minor issues were noted.
Amenities
8.7
Amenities are appreciated, including coffee setups and breakfast options.
Value for Money
9.16
Good value highlighted in multiple reviews, justifying the price.
Food and Beverage
9.21
Breakfast described as good and well-stocked, reflecting positively on food options.
Overall Experience
9.18
Overwhelmingly positive experiences noted, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Centrally Located for Convenience
The Comfort Suites Chesapeake - Norfolk hotel is the ideal choice for both leisure and business travelers, situated minutes away from popular cities like Norfolk and Virginia Beach. With nearby attractions like the Greenbrier Mall and universities such as Old Dominion University, the hotel offers a prime location for exploring the area.

Eco-Friendly Practices and Delicious Breakfast
Experience a stay that cares for the environment with our eco-friendly initiatives, while starting your day right with a complimentary hot breakfast featuring a variety of options, including customizable waffles and a convenient Grab & Go bag for early risers.

Full-Service Amenities and Business-Friendly Features
Enjoy a range of amenities including free high-speed internet, a refreshing outdoor pool, and an exercise room. Business travelers will find convenience in fax services and a meeting room for up to 40 people, ensuring a productive stay.

Book your stay at the Comfort Suites Chesapeake - Norfolk hotel now to enjoy a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.
The Comfort Suites no longer accepts any type of third party prepaid Credit Cards, Chime or Cash App,etc,etc types of Credit cards as methods of payment for hotel rooms or incidental chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1019 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
K
Kenneth • couple • us
10
2026-07-18 • via Nuitee
J
Jerami • solo_traveller • us
9
Great place to stay if in Norfolk, convenient location, clean, great breakfast.
Pros:

Great value, clean and comfortable room, great breakfast, good location.

Cons:

Sometimes the staff aren’t the most accommodating. Its a small thing, but during several stays they have run out of coffee creamer and when asked if they could refill it, the response was, “if it isn’t out there then we don’t have any”. If you come back an hour later and ask a different staff member, there is suddenly creamer to he had. Again, its a small thing, but still…

2026-07-14 • via Nuitee
A
Arslan • solo_traveller • us
10
2026-07-13 • via Nuitee
D
Daniel • couple • us
10
Our stay was excellent and relaxing.
2026-07-12 • via Nuitee
G
Gage • couple • us
10
2026-07-11 • via Nuitee
J
James • couple • us
9
Marvelous
Pros:

Courtesy of the employees

Cons:

Clean and convenient for my needs

2026-07-09 • via Nuitee
J
Jeffrey • solo_traveller • us
10
Pros:

Very clean beautiful pool nice kazibo by the pool loved eating breakfast..So many different varieties of food and turkey meat .Will be back and room was very spacious had a double bed also it had a pull out couch and table like a den

Cons:

Nothing

2026-07-08 • via Nuitee
T
Tanya • extended_group • us
10
Have never stayed here before but I will again.
Pros:

The front desk was polite and professional. The room was very clean and comfortable. Comfort suites was surprisingly pleasing to the eye. Breakfast was also.

2026-07-07 • via Nuitee
M
Miller • couple • us
9
2026-07-06 • via Nuitee
K
Kristin • couple • us
7
2026-07-06 • via Nuitee
C
Cledy • family_with_children • us
7
Relaxing
Pros:

Breakfast is complete and good

2026-07-05 • via Nuitee
T
Tiara • couple • us
9
2026-07-05 • via Nuitee
C
Chris • solo_traveller • us
10
2026-07-04 • via Nuitee
H
holybee • solo_traveller • us
10
Pros:

Clean and nice. Breakfast was good and the lady working in the breakfast room was very friendly and helpful. She also kept things very clean.

2026-07-04 • via Nuitee
M
Miguel • solo_traveller • us
10
2026-07-03 • via Nuitee
J
Jomar • family_with_children • us
8
2026-06-30 • via Nuitee
J
jeanoZ9846UE • Family
10
AWESOME STAY.
Pros:

Wonderful stay. Staff was attentitive, and very helpful. Especially Ms. Bonita! 🤩
Not used to this in my motel stays. Travel here at least 3-4xyr..will DEFINITELY make yhis my ONLY stop from now on!

2026-06-22 • via Tripadvisor
A
amberpT8096XF • Friends getaway
10
Excellent customer service
Pros:

Max and his staff were helpful with excellent customer service. Very accommodating and the Room was very spacious.

2026-06-21 • via Tripadvisor
A
Akei • solo_traveller • us
10
2026-06-20 • via Nuitee
D
Dawn • couple • us
9
2026-06-18 • via Nuitee