Comfort Suites Chesapeake - Norfolk

Hotels
•
Comfort Suites
9 (918 reviews)
1550 Crossways Blvd. , Chesapeake , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Rude front desk staff
Inadequate soap amenities

Categories

Cleanliness
8.21
Most reviews indicate clean rooms, but a review mentioned a lack of soap, slightly affecting the overall sentiment.
Service
9.68
Most reviews praise the staff as friendly and helpful, although one mention of a rude front desk experience affected the overall sentiment slightly.
Location
9.22
Several reviews highlight the hotel's convenient location.
Room Quality
8.67
Rooms are generally described as clean and comfortable, though some minor issues were noted.
Amenities
8.7
Amenities are appreciated, including coffee setups and breakfast options.
Value for Money
9.16
Good value highlighted in multiple reviews, justifying the price.
Food and Beverage
9.21
Breakfast described as good and well-stocked, reflecting positively on food options.
Overall Experience
9.18
Overwhelmingly positive experiences noted, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Centrally Located for Convenience
The Comfort Suites Chesapeake - Norfolk hotel is the ideal choice for both leisure and business travelers, situated minutes away from popular cities like Norfolk and Virginia Beach. With nearby attractions like the Greenbrier Mall and universities such as Old Dominion University, the hotel offers a prime location for exploring the area.

Eco-Friendly Practices and Delicious Breakfast
Experience a stay that cares for the environment with our eco-friendly initiatives, while starting your day right with a complimentary hot breakfast featuring a variety of options, including customizable waffles and a convenient Grab & Go bag for early risers.

Full-Service Amenities and Business-Friendly Features
Enjoy a range of amenities including free high-speed internet, a refreshing outdoor pool, and an exercise room. Business travelers will find convenience in fax services and a meeting room for up to 40 people, ensuring a productive stay.

Book your stay at the Comfort Suites Chesapeake - Norfolk hotel now to enjoy a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.
The Comfort Suites no longer accepts any type of third party prepaid Credit Cards, Chime or Cash App,etc,etc types of Credit cards as methods of payment for hotel rooms or incidental chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 918 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
C
Carl • couple • us
8
2026-04-24 • via Nuitee
R
Ross • couple • us
9
2026-04-21 • via Nuitee
S
Sonji • couple • us
9
Pros:

Great location. Close to everything. The staff were pleasant and attentive.

2026-04-18 • via Nuitee
A
Albert • solo_traveller • us
7
2026-04-17 • via Nuitee
S
Shamar • couple • us
10
2026-04-16 • via Nuitee
D
Davis • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-04-15 • via Nuitee
C
Ciera • solo_traveller • us
9
2026-04-14 • via Nuitee
E
Elfira • couple • us
8
Pros:

Lean and nice property. Good breakfast

Cons:

No comments

2026-04-13 • via Nuitee
G
gail • extended_group • us
9
Pros:

Great breakfast. Actually had biscuits, sausage and gravy. Very nice stay. Clean and comfy.

2026-04-12 • via Nuitee
A
aaronpS1790KK • Family
10
Miles above local competition
Pros:

Beautiful hotel, very clean. Excellent staff at the front desk.

2026-04-11 • via Tripadvisor
D
Donna • couple • us
8
2026-04-11 • via Nuitee
G
ginacF9336EG • Solo travel
10
Lilly and Ashana were ABSOLUTELY AWESOME!!! They were professional, polite and accommodating. Made me feel so special 😊
Pros:

Lilly and Ashana were ABSOLUTELY AWESOME!!! They were professional, polite and accommodating. Made me feel so special 😊

2026-04-10 • via Tripadvisor
T
Talia • solo_traveller • us
10
I will be back
Pros:

Nice and clean

Cons:

No fruit or healthy options for breakfast or snack.

2026-04-10 • via Nuitee
S
Shirley • couple • us
9
Pros:

The up grades were wonderful! Location was wonderful.

Cons:

Nothing

2026-04-06 • via Nuitee
D
Destinee • extended_group • us
1
2026-04-02 • via Nuitee
A
Alisha • couple • us
10
2026-04-02 • via Nuitee
J
Jill • couple • us
4
Was not a good place
Pros:

Nothing

Cons:

Run Down Smelled and no one around

2026-03-30 • via Nuitee
J
Jeffrey Gardner • family_with_children • us
10
2026-03-30 • via Nuitee
S
Stephen • couple • us
5
Cons:

Our bathroom and room had ants everywhere

2026-03-30 • via Nuitee
B
Bethany • couple • us
9
Pros:

Great location. Clean. Friendly staff.

2026-03-30 • via Nuitee