Comfort Suites Chesapeake - Norfolk

Hotels
•
Comfort Suites
9 (1007 reviews)
1550 Crossways Blvd. , Chesapeake , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Rude front desk staff
Inadequate soap amenities

Categories

Cleanliness
8.21
Most reviews indicate clean rooms, but a review mentioned a lack of soap, slightly affecting the overall sentiment.
Service
9.68
Most reviews praise the staff as friendly and helpful, although one mention of a rude front desk experience affected the overall sentiment slightly.
Location
9.22
Several reviews highlight the hotel's convenient location.
Room Quality
8.67
Rooms are generally described as clean and comfortable, though some minor issues were noted.
Amenities
8.7
Amenities are appreciated, including coffee setups and breakfast options.
Value for Money
9.16
Good value highlighted in multiple reviews, justifying the price.
Food and Beverage
9.21
Breakfast described as good and well-stocked, reflecting positively on food options.
Overall Experience
9.18
Overwhelmingly positive experiences noted, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Centrally Located for Convenience
The Comfort Suites Chesapeake - Norfolk hotel is the ideal choice for both leisure and business travelers, situated minutes away from popular cities like Norfolk and Virginia Beach. With nearby attractions like the Greenbrier Mall and universities such as Old Dominion University, the hotel offers a prime location for exploring the area.

Eco-Friendly Practices and Delicious Breakfast
Experience a stay that cares for the environment with our eco-friendly initiatives, while starting your day right with a complimentary hot breakfast featuring a variety of options, including customizable waffles and a convenient Grab & Go bag for early risers.

Full-Service Amenities and Business-Friendly Features
Enjoy a range of amenities including free high-speed internet, a refreshing outdoor pool, and an exercise room. Business travelers will find convenience in fax services and a meeting room for up to 40 people, ensuring a productive stay.

Book your stay at the Comfort Suites Chesapeake - Norfolk hotel now to enjoy a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.
The Comfort Suites no longer accepts any type of third party prepaid Credit Cards, Chime or Cash App,etc,etc types of Credit cards as methods of payment for hotel rooms or incidental chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1007 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
J
jeanoZ9846UE • Family
10
AWESOME STAY.
Pros:

Wonderful stay. Staff was attentitive, and very helpful. Especially Ms. Bonita! 🤩
Not used to this in my motel stays. Travel here at least 3-4xyr..will DEFINITELY make yhis my ONLY stop from now on!

2026-06-22 • via Tripadvisor
A
amberpT8096XF • Friends getaway
10
Excellent customer service
Pros:

Max and his staff were helpful with excellent customer service. Very accommodating and the Room was very spacious.

2026-06-21 • via Tripadvisor
A
Akei • solo_traveller • us
10
2026-06-20 • via Nuitee
D
Dawn • couple • us
9
2026-06-18 • via Nuitee
B
brothers • solo_traveller • us
10
Pros:

Really nice lady helped us with check in. Some info got messed up. She was very helpful.

Cons:

Nothing

2026-06-17 • via Nuitee
S
sebastianmR921IS • Family
10
Our Family Will Be Back! An Outstanding Hotel ExperiencE
Pros:

I had an outstanding stay at this hotel and would highly recommend it to anyone looking for comfort and quality service. From the moment I arrived, the customer service was exceptional—staff were friendly, professional, and always ready to help. The staff was truly incredible and went above and beyond to make my stay enjoyable.

The atmosphere throughout the hotel was great—welcoming, relaxing, and well-maintained. The rooms were not only spotless but also very comfortable, making it easy to unwind after a long day. The bathrooms were immaculate, and everything smelled fresh and clean. It’s clear that great attention is paid to keeping the entire property clean and inviting.

One feature I really appreciated was the laundry facility. It was incredibly easy to use and, best of all, no coins were required, making the process convenient and hassle-free with modern payment options.

Overall, this hotel exceeded my expectations in every way. Between the excellent service, cleanliness, comfortable rooms, and convenient amenities, I will definitely recommend this hotel to others and would gladly stay here again. My family and I will definitely be coming back because it was that great. Thank you to the amazing staff for making our stay so memorable.

2026-06-14 • via Tripadvisor
C
Calkins • solo_traveller • us
8
2026-06-13 • via Nuitee
C
Chelong • couple • us
7
2026-06-11 • via Nuitee
D
Donna • couple • us
9
2026-06-11 • via Nuitee
R
Randy • couple • us
8
Cons:

The king size bed was a bit soft

2026-06-08 • via Nuitee
Q
Que • solo_traveller • us
9
2026-06-04 • via Nuitee
C
Candise • couple • us
7
2026-06-03 • via Nuitee
R
Ruben • solo_traveller • us
10
2026-06-01 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-06-01 • via Nuitee
T
Trek653523 • Family
10
Great Hotel
Pros:

We had a great time. The hotel was very clean. The room was comfortable and set up nicely. We enjoyed the pool and outside tables. The breakfast was good and everything was kept stocked. But what really stood out the most was the friendliness of the staff. They were very helpful and went above and beyond for the guest. The price and poximity to the beach was why we chose the hotel. It was a quick 20 min drive to the beach and less than 5 min drive to restaurants.

2026-05-31 • via Tripadvisor
J
Jerami • couple • us
9
2026-05-31 • via Nuitee
C
Carmen • extended_group • us
7
Definitely will recommend staying here. We stayed Saturday through Monday and had no issues. We had
Pros:

Breakfast was good, could of been a little more warmer. Counters were very clean and staff kept restocking to make sure there was enough food. Overall I was very please. Definitely recommend staying here.

Cons:

The designated somoking area is right by the main entrance. Would appreciate if it was moved to another area.

2026-05-26 • via Nuitee
G
Grant • solo_traveller • us
8
Cons:

the bed too low

2026-05-24 • via Nuitee
A
antoinnetted2023 • Solo travel
10
Superb Front desk personal
Pros:

I spent time in this hotel for my graduation trip. I was pleasantly surprised by the size of the suite, the comfort level, and the layout. When I arrived, the front desk personnel were so very nice and accommodating.
I would like to highlight two of the front desk staff who were especially helpful and patient with me. Ashana and Coby.

2026-05-22 • via Tripadvisor
J
Jeff • solo_traveller • us
10
2026-05-18 • via Nuitee