Comfort Suites Chesapeake - Norfolk

Hotels
•
Comfort Suites
9 (1049 reviews)
1550 Crossways Blvd. , Chesapeake , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Rude front desk staff
Inadequate soap amenities

Categories

Cleanliness
8.21
Most reviews indicate clean rooms, but a review mentioned a lack of soap, slightly affecting the overall sentiment.
Service
9.68
Most reviews praise the staff as friendly and helpful, although one mention of a rude front desk experience affected the overall sentiment slightly.
Location
9.22
Several reviews highlight the hotel's convenient location.
Room Quality
8.67
Rooms are generally described as clean and comfortable, though some minor issues were noted.
Amenities
8.7
Amenities are appreciated, including coffee setups and breakfast options.
Value for Money
9.16
Good value highlighted in multiple reviews, justifying the price.
Food and Beverage
9.21
Breakfast described as good and well-stocked, reflecting positively on food options.
Overall Experience
9.18
Overwhelmingly positive experiences noted, with some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:50

Property Description

Centrally Located for Convenience
The Comfort Suites Chesapeake - Norfolk hotel is the ideal choice for both leisure and business travelers, situated minutes away from popular cities like Norfolk and Virginia Beach. With nearby attractions like the Greenbrier Mall and universities such as Old Dominion University, the hotel offers a prime location for exploring the area.

Eco-Friendly Practices and Delicious Breakfast
Experience a stay that cares for the environment with our eco-friendly initiatives, while starting your day right with a complimentary hot breakfast featuring a variety of options, including customizable waffles and a convenient Grab & Go bag for early risers.

Full-Service Amenities and Business-Friendly Features
Enjoy a range of amenities including free high-speed internet, a refreshing outdoor pool, and an exercise room. Business travelers will find convenience in fax services and a meeting room for up to 40 people, ensuring a productive stay.

Book your stay at the Comfort Suites Chesapeake - Norfolk hotel now to enjoy a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.
The Comfort Suites no longer accepts any type of third party prepaid Credit Cards, Chime or Cash App,etc,etc types of Credit cards as methods of payment for hotel rooms or incidental chargesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1049 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
J
James • extended_group • us
7
2026-10-13 • via Nuitee
P
Powers • family_with_children • us
6
I thought it was a good stay but was very disappointed with your front desk agent.
Pros:

It was very clean and close to everywhere we needed to be. The shower was wonderful.

Cons:

The man that worked when we checked in was not friendly. At all. AND that same man was there the next day when I asked for french vanilla creamer and he told me no, guests are only allowed to have that at breakfast. RUDE! If your number 1 priority is customer satisfaction, handing a guest 4 tiny french vanilla creamers would have met your mark! Instead, he told me NO! Shocking. Also, you need a body wash in the shower. I didn't bring mine because most hotels have it available.

2026-10-12 • via Nuitee
E
ERIC • couple • us
9
My stay was good/great. I was there for ECSU Homecoming.
2026-10-12 • via Nuitee
J
Joella • couple • us
10
2026-10-11 • via Nuitee
L
Larry • solo_traveller • us
1
Pros:

Nothing about that place

2026-10-09 • via Nuitee
E
Erica • couple • us
8
Me and my son we were just staying overnight just for one night and I was a really great day. He really enjoys the gym a
Pros:

The layout of the rooms are very nice. We got the king size bed. It was pretty great. Bathrooms were nice but enjoy the shower.

Cons:

I do wish breakfast would be longer, but it was still great. We weren’t able to attend, but the gym was great.

2026-10-08 • via Nuitee
M
Maciej • solo_traveller • pl
10
2026-10-08 • via Nuitee
P
Phil Garcia • couple • us
8
2026-10-08 • via Nuitee
S
Steve • couple • us
10
We will come and stay there again.
Pros:

The breakfast was very fresh and hot. The room was clean and comfortable.The staff was very friendly.

2026-10-07 • via Nuitee
M
Michael • couple • us
9
Great hotel with good staff and breakfast
Pros:

Breakfast and staff

Cons:

Housekeeping congestion around elevator on first floor and open laundry area

2026-09-16 • via Nuitee
C
Christine • family_with_children • us
9
Pros:

The breakfast and the selections. Everything tasted good.

Cons:

The remote control didn't work at all

2026-09-15 • via Nuitee
O
Octavia • solo_traveller • us
8
Will book and tell others to book a stay here again
Pros:

Bed was comfortable. Food was good. Overall experience was great

Cons:

How you can other ppl conversations so clearly thru the walls.

2026-09-13 • via Nuitee
S
Suzanne • couple • us
8
2026-09-13 • via Nuitee
G
Girón • solo_traveller • us
9
2026-09-11 • via Nuitee
S
Susan • couple • us
10
2026-09-10 • via Nuitee
B
Bernadine • solo_traveller • us
10
2026-09-10 • via Nuitee
T
Tiyona • couple • us
10
2026-09-08 • via Nuitee
S
Syms • solo_traveller • us
10
Pros:

Staff, Cleanliness, and Breakfast

Cons:

I wish the shower had sliding doors

2026-09-08 • via Nuitee
D
DANIEL JULIAN • couple • us
10
2026-09-07 • via Nuitee
C
Charlie • couple • us
9
2026-09-04 • via Nuitee