Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Hotels
•
Gran Melia Hotels & Resorts
9.2 (1714 reviews)
Cuesta Santo Domingo, 5 y 7 , Madrid , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Small room size
Cleanliness issues

Categories

Cleanliness
8.38
Cleanliness needed improvement as guests mentioned issues with the room's cleanliness.
Service
9.35
Overall staff service was highlighted positively, though there are mentions of occasional arrogance.
Location
9.89
Consistently praised for its fantastic location near major attractions.
Room Quality
8.84
Rooms were reported as comfortable but smaller than expected.
Amenities
8.87
Amenities like the rooftop pool and breakfast were well-received.
Value for Money
9.33
The quality and service justify the price point according to several guests.
Food and Beverage
9.38
The breakfast is highly praised, with a good variety.
Overall Experience
9.55
Guests had a generally wonderful experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:53

Property Description

Luxurious Accommodation
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers elegantly designed rooms and suites with modern amenities, including a 49-inch LED-TV, Nespresso coffee machine, and free WiFi. The private bathrooms are equipped with upscale features like heated floors and premium toiletries.

Gastronomic Delights
Indulge in a culinary journey at the hotel's 3 restaurants, where you can savor Spanish and French cuisines paired with exquisite wines. Unwind at the bar or enjoy a tranquil moment at the tea corner, offering a variety of beverages to suit your taste.

Exceptional Facilities
Experience ultimate relaxation at the Thai Room wellness center or stay active at the 24-hour gym. Don't miss the opportunity to take a dip in the seasonal rooftop pool while enjoying panoramic city views. With its historic garden and proximity to Madrid's iconic landmarks, this hotel is a perfect blend of luxury and convenience.

To experience the epitome of luxury and hospitality, book your stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World today.

Important information:

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note this area has some parking restrictions. Guests must contact the hotel in order to provide their car number.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1714 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
P
Pascal • solo_traveller • ch
10
2026-04-18 • via Nuitee
T
Thomas • solo_traveller • gr
10
Pros:

Όλα, υπέροχο ξενοδοχείο, δωμάτιο, καθαριότητα, προσωπικό, ολα άψογα.

Cons:

Δεν έχω κάτι αρνητικό.

2026-04-18 • via Nuitee
P
Pieter Jan • couple • nl
9
Perfect hotel for a memorable stay in Madrid; highly recommended
Pros:

The staff is outstanding, they are truly very friendly and helpful, the hotel has a perfect location, the breakfast is excellent and we enjoyed fantastic dinner in the hotel's own restaurant Jardín de los Duques.

Cons:

Nothing

2026-04-18 • via Nuitee
Y
yitzhak • extended_group • il
10
כיף גדול
Pros:

מגניב
מיקום מצוין
שירות משוגע - ממש טוב

2026-04-17 • via Nuitee
A
Anthony • couple • gb
10
We had a superb stay and would definitely use and recommend the hotel in the future
Pros:

Was very well located, in the centre of the City but still quiet. It was very attractive and we felt very comfortable and at home in it.

Cons:

Nothing really

2026-04-17 • via Nuitee
R
Rana • solo_traveller • sa
9
Very pleasant
Pros:

Staff very friendly

Cons:

Some places has sewage smell

2026-04-17 • via Nuitee
Τσαμπικος • couple • gr
10
2026-04-14 • via Nuitee
S
Sally-Anne • solo_traveller • gb
10
2026-04-14 • via Nuitee
J
Julio • family_with_children • us
9
2026-04-13 • via Nuitee
A
Anu • couple • fi
10
2026-04-13 • via Nuitee
A
andres • family_with_children • co
10
2026-04-12 • via Nuitee
B
Batuhan • family_with_children • tr
9
“Madrid’e seyahat edecekler için kesinlikle tercih edilebilecek bir otel. Konumu çok iyi, kahvaltısı oldukça başarılı ve
Pros:

“Konaklamamızdan genel olarak çok memnun kaldık. Otelin konumu son derece merkezi ve ulaşım açısından oldukça avantajlı. Kahvaltı gerçekten çok başarılıydı, ürün çeşitliliği ve kalitesi beklentimizin üzerindeydi. En önemlisi ise çalışanların ilgisi ve nezaketi konaklamamızı çok daha keyifli hale getirdi. Gönül rahatlığıyla tavsiye ederim.”

2026-04-12 • via Nuitee
D
Daisy • couple • nl
10
2026-04-12 • via Nuitee
L
Lucas • extended_group • de
9
2026-04-12 • via Nuitee
R
Rob • couple • nl
10
2026-04-11 • via Nuitee
P
Philippe • couple • fr
10
2026-04-11 • via Nuitee
M
Martin • couple • cz
10
2026-04-11 • via Nuitee
Z
Zeno • family_with_children • it
10
2026-04-10 • via Nuitee
M
Martin • couple • cz
10
2026-04-09 • via Nuitee
B
Brian • couple • nl
9
2026-04-08 • via Nuitee