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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Sauna
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Massage services
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Health or beauty spa nearby
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Stunning Views and Bossa Nova Music
Boasting breathtaking views of Sugarloaf, Corcovado, and Copacabana beach, PortoBay Rio de Janeiro offers a unique experience. Guests can enjoy exotic drinks with bossa nova music while witnessing Rio's beautiful sunset.
Luxurious Rooms with Sea Views
The 4-star hotel provides rooms with flat-screen cable TV, minibar, and some with private balconies. Whether enjoying panoramic views or relaxing by the sea, guests are guaranteed a comfortable stay.
Culinary Delights and Beach Amenities
Indulge in exotic fruit cocktails at Bossa Lounge or savor international and Brazilian cuisine at La Finestra restaurant. The hotel also offers beach towels, parasols, and chairs for a perfect beach day.
Experience the best of Rio de Janeiro at PortoBay. Book your stay now to enjoy luxury and comfort by the beach.
When booking more than 5 rooms, different policies and additional supplements may apply.
The physical credit card used to pay for the booking must be presented at the hotel at check-in.
Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 10 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Accueil du personnel
Check out au top on peut profiter des installations même après le check out
Trop loin de Ipanema
La ubicación y comodidad
Nada
Localização e simpatia dos funcionários.
Nada.
The view was the only good thing
Older hotel and Moldy smell inside rooms low light in hallways and AC didn’t work properly
Las instalaciones, la ubicación, la atención del personal, el servicio de playa.
Todo excelente!
Location
The staff at the reception was friendly, but the overall experience was disappointing.
There was no privacy in the room - staff entered several times without knocking or calling first. It felt very uncomfortable.
During our stay, there were constant repair works and maintenance noises, which made it difficult to relax.
The only thing that was good was the breakfast.
We have traveled a lot and stayed in hotels of all categories (also in Copacabana in wonderful Windsor Leme, after we left Portobay), but our stay at Portobay hotel was below all expectations.
BE AWARE that you must pay for your entire stay upon arrival, and you will also be charged a deposit of around 200 euros for any potential damage, which will be returned after some time.
Here are the reasons for our disappointment.
We stayed on the 7th floor in a room with a balcony and a partial sea view, which is a joke because you can't see the sea from the room at all, not even from the chair on the balcony, but only if you stretch over the railing. In addition, the windows in this room are so poorly sealed that we could hear practically every sound from the street and not only that - we could also smell the stench. People gathered under the window all night, buzzing with motorbikes (smell of smog) and urinating. We practically didn't sleep a single night, we had a reservation for 7 nights. Unfortunately, we couldn't rest at all during the day because they were doing construction work in the hotel. As if that wasn't enough, the front door to the room is half open even when locked, so we could hear all the sounds from the hallway (guests in neighboring rooms, cleaners, elevator). That's not all. The refrigerator is so loud that we had to turn it off at night so we could sleep. These rooms shouldn't be rented out at all.
The beds are wide, and the bedding is a joke - one pillow is satin, and the rest of the bedding is of the same quality as in a scout tent camp. The same goes for the towels, which are washed, wrinkled, and not changed completely or not immediately. So you find yourself in a situation where they take away the dirty ones and don't bring new ones. The bathroom is spacious, but the shampoo and other toiletries are below each level. It's better not to use it at all. The whole hotel smells like mold, which they try to cover up with some strong scents in the lobby, but the carpets in the hallway and in the rooms stink. They obviously wanted to "renovate" the hotel with quick fixes, but they failed miserably.
The pool is small. The staff by the pool only sells drinks and food.
Thiago foi maravilhoso no seu atendimento conosco. Chegamos bem cedo antes de nosso check in, e Thiago foi muito generoso em nos acomodar de forma que ficamos confortáveis na nossa chegada. Thiago fez nossa experiência confortável e prazerosa. Obrigada Thiago por sua empatia e consideração aos hóspedes que assim como nós chegam cedo antes do horário do check in e você faz o possível para acomoda lós. Obrigada por sua atenção.
Cristina Perry
I didn’t like the old carpets in the hall. And one of the servers during breakfast tried to push the eggs that were already made, instead of making the fresh wallet that I requested. Also breakfast was not free it was RS$90 reais per person, very disappointing that it wasn’t included
Lage
Sauberkeit
Ubicación, personal y desayuno.
Un solo ascensor para todos los pisos, lo que tomaba tiempo.
Расположение, вид из ресторана, завтрак (кроме кофе)
Стандартные номера и кровати очень маленькие, сильная слышимость (дверь на балкон как будто все время приоткрыта)
Espaçosa, limpa, super confortável.
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