Sonesta ES Suites Montgomery

Hotels
•
Sonesta ES Suites
8.2 (560 reviews)
1200 Hilmar Court , Montgomery , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Room size
Cons:
Cleanliness issues
Safety concerns

Categories

Cleanliness
7.05
Multiple reviews indicate dirtiness, including filthy flooring and issues with the commode.
Service
9.55
Friendly staff reported as accommodating, with great service, despite some concerns.
Location
8.05
Some concerns about safety due to people loitering around the property at night.
Room Quality
7.55
Rooms were varied in quality with reports of stains and noise issues.
Amenities
8.55
Amenities received positive mention regarding room size and kitchenette.
Value for Money
7.55
Concerns raised about price compared to quality received.
Food and Beverage
8.75
No specific mentions, but service issues noted with coffee availability.
Overall Experience
8.55
Overall impressions varied with both positive and negative sentiments present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:55

Property Description

Convenient Location and Modern Amenities
Located just off the Interstate 85/Highway 231 intersection, our hotel offers a perfect blend of convenience and comfort. Enjoy our outdoor pool and onsite fitness center during your stay.

Fully Equipped Kitchen and Cozy Accommodations
Our spacious studios and 2-bedroom suites feature a full kitchen with a stove, oven, and dishwasher. You'll find all the necessary cutlery and dishes provided for a hassle-free stay.

Complimentary Breakfast and Relaxation Options
Start your day right with our prepackaged breakfast including a variety of items. Unwind by the outdoor pool area or stay active at our well-equipped fitness center.

Book your stay at Sonesta ES Suites Montgomery for a memorable experience near popular attractions like the Montgomery Zoo and Alabama State University.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGM

Location

Guest Reviews

8.2
Based on 560 reviews
Cleanliness: 7.05
Service: 9.55
Location: 8.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.75
Overall Experience: 8.55
E
Eddrick • family_with_children • us
1
I liked the whole experience but I did not like to be victimized by the staff stealing from my account constantly
Pros:

The location , the rooms are clean the staff was very nice but they are also thieves amongst them

Cons:

I was charge a 1 time deposit several times in a day there are thieves here do not use your debit or credit card here pay cash if you can

2026-09-19 • via Nuitee
E
Eddrick • family_with_children • us
8
2026-09-18 • via Nuitee
E
Eddrick • solo_traveller • us
9
2026-09-18 • via Nuitee
B
Brittany • extended_group • us
1
Scary!! And not clean
Cons:

The wall had a bullet hole and blood on the floor and it’s clear they don’t clean the rooms

2026-09-08 • via Nuitee
M
Mindingall • couple • us
7
The room was clean but certain aspects were very uncomfortable
Pros:

The front desk clerk was awesome but there was absolutely too much paperwork to complete after a long drive in.

Cons:

There were no bath towels. VERY DISAPPOINTING. THe shower lleaked and the tub filled to the ankles while showering.

2026-09-07 • via Nuitee
C
Cora • solo_traveller • us
10
Pros:

The bed was very comfortable it was clean.

Cons:

When I was checking in the receptionist wasn't very sociable, a little rude.

2026-09-03 • via Nuitee
C
Cora • solo_traveller • us
10
Pros:

The room was clean.

Cons:

The receptionist was not friendly.

2026-09-02 • via Nuitee
S
Sara • couple • us
7
2026-09-01 • via Nuitee
C
Cora • solo_traveller • us
9
Pros:

I loved the fact they have a kitchenette in the rooms.

Cons:

Not any dish towels

2026-09-01 • via Nuitee
J
Joshua • couple • us
10
Great Hotel
Pros:

Everything

Cons:

Everything

2026-08-17 • via Nuitee
E
Elaine • extended_group • us
1
To sum it up in one word "Horrible"
Pros:

There is nothing I liked about this hotel !!

Cons:

I didn't like the condition in which I found the room. The bathroom counter was very badly stained, there was a big unpainted spot on the wall where it had been patched and to top it all off the room was reeking with marijuana smells from a guest smoking right outside of the room door. I didn't not feel safe at this hotel. I was promised a refund from the manager, Bridgett, and have not yet received it.

2026-08-14 • via Nuitee
S
Stephen • solo_traveller • us
10
Comfort at it's best
Pros:

Ebony did and exceptional job, getting me setup for the weekend. She was extremely nice, and the staff made it an enjoyable stay.

Cons:

Nothing

2026-08-10 • via Nuitee
S
Stephen • solo_traveller • us
10
Pros:

The location of the hotel was perfect, I loved it. When I come into town, this is the hotel I'm booking with.

Cons:

The hotel staff was the coolest ever, and we're alumnis of the same high school . Give them all a raise.

2026-07-13 • via Nuitee
J
Julie • solo_traveller • us
9
Pros:

The location was great, the staff were all extremely friendly.

2026-07-06 • via Nuitee
T
Tammy • couple • us
1
No
Pros:

Don’t like it

Cons:

Don’t like it was dirty and stinky the room went what I order cause I ordered two beds and they gave me one bed

2026-07-05 • via Nuitee
V
Viviana • couple • co
4
Incómodo
Pros:

La habitación era cómoda

Cons:

Las instalaciones eran muy sucias, habían colillas de cigarrillo por todas partes, desde que llegamos en nuestra puerta había basura y nunca limpiaron. La recepción no era 24 horas, el gimnasio lo abrían a las 8 de la mañana y la persona que abría en la mañana ni siquiera tenía uniforme, salía en pijama. El desayuno nunca existió (las barras de cereal ni las frutas)

2026-06-23 • via Nuitee
M
McGhee • solo_traveller • us
10
Pros:

Need in clean

Cons:

They didn't tell you have to have a 100 dollar before you get there for deposit.

2026-06-18 • via Nuitee
C
Chaney • solo_traveller • us
10
Pros:

The staff is fantastic! I had to get my daughter a room due to an emergency at home.
I booked a room late night, the young lady that opened the door and booked me has impeccable customer service and informative, she gave me detailed directions to drop my daughter off.
My daughter place wasn't ready so I had to call everyday to ask for another night for my daughter, it got to the point they knew me and were so polite and helpful towards my daughter every time she had to go to the office to update her key.
I will Definitely keep this hotel at the top of my list whenever I need a place for family or friends in town.

Cons:

Everything was Great!

2026-06-10 • via Nuitee
J
James • couple • us
6
Pros:

Bed was very comfortable

Cons:

It was not cleaned very well

It was run down

2026-05-26 • via Nuitee
J
Jalisa • family_with_children • us
9
2026-05-15 • via Nuitee