Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent staff and service
Superb location
Cons:
Geen banaan bij het ontbijt.

Categories

Cleanliness
10
Rooms described as very well appointed and clean.
Service
10
Staff received multiple compliments for being professional, efficient, and friendly.
Location
10
The hotel is perfectly located near key attractions.
Room Quality
10
Rooms described as beautiful, spacious, and comfortable.
Amenities
10
Amenities like rooftop bar and pool are well-received.
Value for Money
10
Guest satisfaction suggests good value given the quality of service.
Food and Beverage
10
Breakfast and the rooftop menu are highlighted as excellent.
Overall Experience
10
Guests express gratitude and high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:43

Property Description

Luxurious Accommodation
Experience comfort and style at The Oriental Jade Hotel in Hanoi. Each air-conditioned room is elegantly furnished with modern amenities, including a flat-screen TV and a safety deposit box. Some rooms even boast balconies with stunning city views, ensuring a memorable stay.

Dining Excellence
Indulge in a culinary journey at our hotel's restaurant, offering a diverse menu of Vietnamese, Asian, and European cuisine. Start your day with a delicious buffet, continental, or American breakfast. Special dietary needs are catered to with vegetarian, dairy-free, and vegan options available upon request.

Prime Location
Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, The Oriental Jade Hotel is the perfect base for exploring Hanoi. Enjoy convenient access to shopping at Trang Tien Plaza and cultural performances at the Hanoi Opera House, all just a stone's throw away.

Book now for an unforgettable stay at The Oriental Jade Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 2,400,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 1,200,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 4062 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
B
Boucquey solo_traveller be
10
Pros:

L’emplacement , le personnel hyper gentil et serviable

2026-05-02 via Nuitee
E
Eiad couple ca
10
2026-05-01 via Nuitee
J
Jose Henrique family_with_children br
10
2026-04-30 via Nuitee
G
Graeme solo_traveller nz
10
Great place to stay in Hanoi
Pros:

Great location with excellent room and hotel facilities. Staff were first rate in ensuring they did everything to make the stay as enjoyable as possible.
Rooftop bar Great place for drinks, food and views.
Certainly recommend

Cons:

Nothing

2026-04-29 via Nuitee
couple ae
9
2026-04-28 via Nuitee
F
F solo_traveller gb
10
2026-04-28 via Nuitee
F
Franciscus solo_traveller th
9
2026-04-28 via Nuitee
M
Michelle couple au
10
2026-04-28 via Nuitee
V
Violet solo_traveller nz
10
2026-04-28 via Nuitee
J
Jann solo_traveller au
9
Pros:

Staff were always available and helpful. Excellent position but still a very quiet recluse.. Great breakfast with good selections.

Cons:

Nothing really

2026-04-28 via Nuitee
S
Simon couple gb
10
Outstanding staff
Pros:

Amazing staff - came with us to get to station to make sure everything was ok. Helped us store bags at hotel for a few days. Great location. Excellent breakfast. Lovely pool bar

2026-04-27 via Nuitee
L
Lenka couple cz
10
Pohodlný hotel v centru
Pros:

Milý a vstřícný personál, luxusní kuchyně, bazén na střeše a také lokalita v centru Starého města je vynikající.

Cons:

Vše bylo perfektní

2026-04-27 via Nuitee
C
Christopher family_with_children de
9
2026-04-26 via Nuitee
D
Derek couple gb
10
Pros:

Wonderful hotel in a perfect location. Fabulous breakfast and staff. Highly recommended.

2026-04-25 via Nuitee
J
Julie couple es
10
Great hotel, amazing staff, perfect location
Pros:

Everything
Jolene, guest relations
All staff were amazing

2026-04-24 via Nuitee
A
ALUN couple au
9
2026-04-24 via Nuitee
R
Raymond couple au
9
Friendly staff,great location,comfortable beds and very nice breakfast
Pros:

Location,friendly staff

Cons:

Everything was good

2026-04-23 via Nuitee
R
resham couple ae
9
Beautiful Boutique hotel..
Pros:

Its a nice & clean property,located close to the market,spa is very nice & professional therapists,overall everything was perfect👍

2026-04-23 via Nuitee
A
Alon solo_traveller il
10
Pros:

המלון ממוקם במרכז, צוות עם תודעת שירות ללקוח מאוד גבוהה. הבר על הגג נהדר וכך גם הבריכה וחדר הכושר. האוכל המוגש ברמה גבוהה. ארוחת בוקר עשירה מאוד.
חדר מאובזר ונעים, מצעים נקיים ומבושמים.
נהנינו גם מהספא במלון. צוות מקצועי שידע לתת טיפול כפי שביקשנו..

התמונות באתר משקפות את המציאות

2026-04-22 via Nuitee
R
Rogeon couple fr
10
Pros:

Staff very helpful and very nice !!! Excellent hotel !!

2026-04-22 via Nuitee