Courtyard Des Moines West/Clive

Hotels
•
Courtyard by Marriott
8.3 (213 reviews)
1520 NW 114th Street , Clive , US
+1 515-225-1222

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
6.59
Guests reported issues with cleanliness, including flies and trash in the room.
Service
9.56
Staff received high praise for their friendliness and exceptional service.
Location
9.1
Standard quality for this hotel tier.
Room Quality
8.05
Guests mentioned comfort but also indicated some outdated aspects.
Amenities
7.58
Complimentary breakfast was expected but not offered; some amenities reported as unavailable.
Value for Money
8.54
Mixed feelings; some found value acceptable but others felt it lacked certain basic amenities.
Food and Beverage
8.09
Mention of Starbucks onsite was positive; however, breakfast options were limited.
Overall Experience
8.86
Despite some issues, overall experience was positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:15

Property Description

Convenient Location

Located within 2 miles of Des Moines Country Club and Valley West Mall, Courtyard Des Moines offers easy access to popular attractions. The Iowa State Capitol is also just a short drive away.

Modern Amenities

Enjoy spacious rooms with cable TV, free Wi-Fi, and a 32-inch TV with premium channels like HBO and ESPN. The hotel features a fitness center with cardio equipment, free weights, and laundry services for your convenience.

Dining Options

Indulge in a variety of breakfast and dinner options at The Bistro Restaurant, which also offers specialty beverages made with Starbucks® coffee. Don't forget to visit the 24-hour Market store for light snacks and cold beverages.

Book your stay at Courtyard Des Moines for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Guest Reviews

8.3
Based on 213 reviews
Cleanliness: 6.59
Service: 9.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.86
S
Stephanie • family_with_children • us
2
Don’t stay here. Stay somewhere you are welcome with a complimentary breakfast
Pros:

The rooms were nice and clean but that’s about where the good ends.

Cons:

They charge guests to park in their parking lot to spend the night in a room we are paying for.

The water bottle they place in the rooms is not complimentary even though there isn’t a sign stating you will be charged $5 for using it.

Every front desk employee we dealt with and the lady for breakfast was incredibly rude and unhappy.

We showed on our booking where is said we paid for breakfast for all our family (5 people). They said we only choose to pay for 2. Why would we won’t want 2 people fed?! They grudgingly gave us 4. The total would’ve been $80.00 for 4 simple breakfasts.


Hot tub had so many bugs climbing into it. We killed 5 beetles and a centipede and then ended up leaving the hot tub.

2026-10-08 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

Very clean

Cons:

Aged with dated fixtures

2026-08-26 • via Nuitee
B
Blair • solo_traveller • us
7
2026-08-17 • via Nuitee
J
Jerry • couple • us
8
2026-08-07 • via Nuitee
F
Foster • couple • us
10
2026-04-28 • via Nuitee
J
James • couple • us
8
2026-04-19 • via Nuitee
J
Jamie • couple • us
8
Its very convenient
Pros:

It was clean

Cons:

Nothing

2026-04-12 • via Nuitee
S
Susan • family_with_children • us
10
2026-03-26 • via Nuitee
J
jeanne • solo_traveller • us
5
Pros:

Employees were GREAT!

Cons:

No internet connection in my room. Employee tried too but could not get a connection. A minor issue was the TV would lose connection if not facing a specific direction.

2026-01-19 • via Nuitee
W
William • couple • us
10
2025-12-28 • via Nuitee
J
Josh • couple • us
10
2025-11-06 • via Nuitee
S
Scott • family_with_children • us
9
2025-10-17 • via Nuitee
G
Gannon • family_with_children • us
8
2025-10-16 • via Nuitee
A
Anna
8
Pros:

Nice hotel but wish they offered a free continetal breakfast.

2025-10-09 • via Nuitee
J
John • family
10
Pros:

All good.

2025-09-29 • via Nuitee
J
Jennifer • family_with_children • us
8
Just passing through moving my son from Seattle to Durham, NC
Pros:

Staff was exceptional! Enjoyed the Starbucks onsite.

Cons:

Could have been a little cleaner in the bathroom. Also very outdated.

2025-09-11 • via Nuitee
R
Roland • family
10
Pros:

Fast, efficient, and friendly check-in experience and no issues with the room or property. Will definitely consider staying here again for future trips. Great job guys.

2025-09-09 • via Nuitee
A
Amy • family
10
Pros:

The staff was awesome and very friendly and the hotel was comfortable. The bed was very comfortable and clean. The only thing I saw a concern was the door in the bathroom closed, it came right close to the toilet.Maybe putting it on the side would be better. We would stay there again.

2025-09-08 • via Nuitee
F
Frederick A • couple • us
10
Great reunion with classmates
Pros:

Cleanliness

Cons:

N/A

2025-08-26 • via Nuitee
C
cvhandzel • family_with_children • us
9
2025-08-25 • via Nuitee