Hotel Indigo - Williamsburg - Brooklyn by IHG

Hotels
•
Hotel Indigo
7.7 (1650 reviews)
500 Metropolitan Avenue , Brooklyn , US
+1 718-577-2525

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Decent staff
Cons:
Overpriced amenities
Cleanliness issues

Categories

Cleanliness
7.2
Issues with cleanliness mentioned, including smudged walls and dated facilities.
Service
8.2
Mixed reviews, with some complaints about staff rudeness and service shortcomings.
Location
9.2
Repeatedly praised as 'great' and convenient for access to local areas.
Room Quality
7.2
Dated rooms and broken amenities were noted. Descriptions indicated a need for upgrades.
Amenities
7.7
Amenities were functional but lacked atmosphere and were considered overpriced.
Value for Money
6.7
General consensus was that the hotel did not provide good value for the price.
Food and Beverage
7.2
Food pricing criticized as exorbitant, with average service described.
Overall Experience
8.2
While there were significant complaints, many guests left with a satisfactory impression overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:30

Property Description

Luxurious Amenities and Services

Hotel Indigo - Williamsburg - Brooklyn, an IHG Hotel, offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a garden for a relaxing stay. The 24-hour front desk staff fluent in multiple languages ensures exceptional service round the clock.

Convenient Facilities

Guests can take advantage of private parking, a shared lounge, terrace, and a bar on-site. The business centre, concierge service, and luggage storage add convenience to your stay. Free WiFi and balcony rooms are also available for added comfort.

Nearby Attractions

Conveniently located just 4.9 km from Barclays Center and NYU, Hotel Indigo offers easy access to popular attractions. Don't miss the chance to experience the vibrant neighborhood of Williamsburg. Book your stay now for a memorable experience.

Important information:

Children can only use the pool from 9:00 to 13:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

7.7
Based on 1650 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 7.2
Overall Experience: 8.2
B
Barbara • family_with_children • us
7
Comfortable enough for 3 nites. Felt safe. Subway line G is steps away & connects to L to Manhattan
Pros:

A large entry way for rideshare pick up/drop off.
Comfortable lobby.
Clean room. Comfy bed. Nice shower.

Cons:

Road noise.

2026-10-16 • via Nuitee
T
Tracy • solo_traveller • us
6
Great hotel and location. Seems understaffed
Pros:

Location
Design
Courtyard

Cons:

Room wasn’t ready when I arrived after check in time. The staff said they’d call but they did not. I had to go back and ask again after 1-1/2hours. My room was not cleaned until I was away at dinner despite being out all day. One set of elevators doesn’t work

2026-10-12 • via Nuitee
A
Antonio • couple • us
10
Pros:

Excellent location

2026-10-07 • via Nuitee
D
David • extended_group • vn
6
2026-10-07 • via Nuitee
S
Steven • solo_traveller • us
5
Great location in a sub optimal hotel
Pros:

Location was excellent

Cons:

Rooms were minimalist especially for what your paying 450 plus a night

2026-09-19 • via Nuitee
N
Nina • couple • us
10
2026-09-18 • via Nuitee
D
Daniela • extended_group • it
10
Pros:

Eccellente

2026-09-16 • via Nuitee
S
Sumitha • couple • in
8
Served the purpose of a large room for the price we paid.
Pros:

The room was spacious and the balcony was a luxury in NYC

Everything one wants to do is around Bedford St that is a good 15 min walk or a subway ride to the next station.

Grocery store is across.

We were here during the US open and the whole of Manhattan seemed to be sold out with exorbitant prices. This was a good find amongst that.

The parks are walkable 20 mins away.

Cons:

The hotel though connected by subway right outside is still not in an exciting location.
No views from the room with Balcony.

Not the most exciting part of Brooklyn.

2026-09-15 • via Nuitee
L
Louise • extended_group • ie
10
Pros:

Location is excellent

Cons:

Bed uncomfortable

2026-09-11 • via Nuitee
C
Cynthia • couple • us
10
We enjoyed our stay at hotel indigo.
Pros:

The rooms were clean and comfortable. Hotel lobby was stylish, and had great ambiance. Service, especially Chandler, at the front desk was excellent. Breakfast was tasty.

Cons:

All was good.

2026-09-11 • via Nuitee
L
Lamont • couple • us
10
2026-09-10 • via Nuitee
C
Christelle • couple • ca
10
Perfect location, great size room, awesome rooftop pool, great service
2026-09-09 • via Nuitee
A
Angelina • couple • us
10
Short but sweet
Pros:

The proximity to subway was perfect. Williamsburg was easy access to upper/mid Manhattan and had so many cool places to see. I love the comfort and design of the hotel too upscale without feeling The hotel itself is a perfect location for Brooklyn activities without being too close to the overly stimulating DT or Manhattan itself.

Cons:

Honestly nothing to add to that I didn’t get to see the pool but would like to next time.

2026-09-09 • via Nuitee
Z
Zhane • couple • us
10
2026-09-02 • via Nuitee
T
Tyvona • couple • us
1
2026-08-30 • via Nuitee
A
Ashley • couple • us
10
2026-08-29 • via Nuitee
K
Kimberly • couple • us
10
Better than what I expected, will come back again!
Pros:

Clean, spacious, prime location!

Cons:

Nothing maybe just pool hours

2026-08-27 • via Nuitee
E
Erik • solo_traveller • fr
9
Good place to stay
Pros:

The staff.
The location.

Cons:

Nothing.

2026-08-25 • via Nuitee
D
Dante • couple • us
6
2026-08-25 • via Nuitee
P
Pamela • couple • gb
5
Cons:

Bar closed early.
Nobody to help with luggage

2026-08-24 • via Nuitee