Ramada Plaza by Wyndham Niagara Falls

Hotels
•
Ramada
7.6 (1108 reviews)
7389 Lundy's Lane , Niagara Falls , ca

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Cons:
Cleanliness issues
Remote location with hidden charges

Categories

Cleanliness
5.9
Several guests reported issues with cleanliness, including a cockroach in the bed and a dirty bathtub.
Service
8.9
Most reviews highlighted friendly and attentive staff.
Location
6.9
Location is too remote for some guests, but still considered decent by others.
Room Quality
8.4
The majority of reviews praised the spaciousness and comfort of the rooms.
Amenities
7.4
Amenities like the indoor pool and Starbucks were well received, but some facilities were closed.
Value for Money
7.4
Some guests felt the hotel was overpriced for the experience and location.
Food and Beverage
7.9
The restaurant received praise from guests, although some did not try the dining options.
Overall Experience
8
Mixed experiences but overall comfortable for most guests despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Convenient Location and Shopping
Located across from the Canada One Brand Name Outlets, the Ramada Plaza by Wyndham Niagara Falls offers a prime location for shopping enthusiasts. Guests can easily indulge in retail therapy right at their doorstep.

Relaxing Indoor and Outdoor Pools
Enjoy the best of both worlds with the hotel's indoor and outdoor pools. Whether you prefer a refreshing dip indoors or basking in the sun by the outdoor pool, there's something for everyone to unwind and relax.

Delicious Dining Options
Indulge in a culinary experience at the on-site Don Cherry's Restaurant for all-day dining or savor a delectable dinner at the popular Meat Market Niagara steakhouse. With a variety of dining options, your taste buds are in for a treat.

Book your stay at the Ramada Plaza by Wyndham Niagara Falls for a perfect blend of comfort, convenience, and culinary delights.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Pets can only be accommodated in specific room types and the guest must contact the hotel directly, prior to arrival, to guarantee a pet-friendly room.

The hotel is currently undergoing renovations and improvements. The areas included will be the dining rooms, select guest rooms, common hallways, lobby's. Due these ongoing improvements access to restaurants, pools or fitness areas may be limited. Dining facilities may be unavailable for select dates and times.

Public parking is available on site (reservation is not needed) and costs CAD 20 per day.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Parking is paid at the hotel directly, and it costs CAD 20.00+HST per night, per vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1108 reviews
Cleanliness: 5.9
Service: 8.9
Location: 6.9
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8
M
Michelle • solo_traveller • ca
4
No to impressed
Pros:

Reasonably clean
Staff met par

Cons:

There was a long dark hair left on the side of the bathtub. Linen spelled like chemicals

2026-07-25 • via Nuitee
H
Haque • couple • us
1
Worst experience ever
Pros:

Worst decision of staying at this property room was smelling like some petroleum gas or very weird gas, Ac was not working throughout the stay

Cons:

Rooms, cleaning, hygiene

2026-07-25 • via Nuitee
S
Sekhar • family_with_children • us
8
Pros:

Nice every thing ok

Cons:

they charge parking 20 $ every night

2026-07-25 • via Nuitee
A
Alex • family_with_children • ca
9
2026-07-25 • via Nuitee
O
Owaisoz • family_with_children • in
7
Good option for a night
Pros:

Hotel was clean and close to the main attractions.

Cons:

Breakfast options were limited and we had to pay $20 for the parking. Outside parking was way less at $5 for all day parking.

2026-07-25 • via Nuitee
R
Ross • couple • us
8
Bed was heavenly
Cons:

Charged me double for the parking once through booking. Com once through hotel check in

2026-07-24 • via Nuitee
L
loge • solo_traveller • ca
8
Pros:

Super i love that place 💙💙💙

2026-07-24 • via Nuitee
S
Steve • solo_traveller • ca
10
2026-07-24 • via Nuitee
P
PAULA • solo_traveller • ca
7
2026-07-24 • via Nuitee
F
FAHD • solo_traveller • ma
7
2026-07-21 • via Nuitee
B
Bathuri • extended_group • ca
8
2026-07-21 • via Nuitee
B
brian • couple • ca
10
For $143 a night. Well worth it
Pros:

Fabulous front desk staff. Big rooms. Great beds.

Cons:

Paying for parking

2026-07-20 • via Nuitee
A
Angela • family_with_children • ca
3
2026-07-20 • via Nuitee
D
Dariia • couple • ca
3
Cons:

The hotel is located right next to the highway, and the traffic noise made it difficult to get a good night’s sleep.

We were also charged an additional parking fee. This was not disclosed before booking, and the parking policy was only sent to us after we had already checked in. This information should be clearly stated in the listing before guests make a reservation.

The room had a very strong chemical smell, possibly from the carpet or the sofa in the living area. It was quite unpleasant.

The photos also did not accurately reflect the actual condition of the room. It looked much more worn and dated than advertised.

2026-07-19 • via Nuitee
R
Ruby • extended_group • ca
10
Pros:

I like the cleanliness

2026-07-19 • via Nuitee
F
Fil • couple • ca
8
Great stay, would book again
Pros:

Staff were amazing, friendly, professional and the smiles added extra to the welcome.
Love how comfy the beds were, perfect firmness, lots of pillows, all bedding was pure white, no yellowing…covers were great, light weight better movement during sleep…we really enjoyed the little living room space with fridge and coffee station..We also like the pool, towels were provided with showers and soap, we really enjoyed our time…There is a restaurant onsite…

Cons:

Bathtub and the toilets need replacing, we had to hold handle to get full flush…
Coffee machines need to be rinsed inside after each stay and washed on the outside….this is important!!

2026-07-19 • via Nuitee
L
Lundi • solo_traveller • ca
2
Pros:

Clean

Cons:

They overcharged us for the deposit

2026-07-18 • via Nuitee
A
Amanda • solo_traveller • ca
10
Pros:

How clean everything was

Cons:

Thatvi couldn't stay longer

2026-07-17 • via Nuitee
S
Susan • couple • ca
10
We really enjoyed our room with the suite and second tv
Pros:

Breakfast was very good

Cons:

Staff inexperienced in seeving breakfast, nneded to request salt, jam, etc...basic things that one would expect on the table

2026-07-17 • via Nuitee
D
Deborah • solo_traveller • gb
8
7/4/26 - 7/6/26
Pros:

Great location and big main bed

Cons:

Pull out bed was not accessible (not mentioned), main bed couldn't fit whole party

2026-07-16 • via Nuitee