Ramada Plaza by Wyndham Niagara Falls

Hotels
Ramada
7.6 (1009 reviews)
7389 Lundy's Lane , Niagara Falls , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Cons:
Cleanliness issues
Remote location with hidden charges

Categories

Cleanliness
5.9
Several guests reported issues with cleanliness, including a cockroach in the bed and a dirty bathtub.
Service
8.9
Most reviews highlighted friendly and attentive staff.
Location
6.9
Location is too remote for some guests, but still considered decent by others.
Room Quality
8.4
The majority of reviews praised the spaciousness and comfort of the rooms.
Amenities
7.4
Amenities like the indoor pool and Starbucks were well received, but some facilities were closed.
Value for Money
7.4
Some guests felt the hotel was overpriced for the experience and location.
Food and Beverage
7.9
The restaurant received praise from guests, although some did not try the dining options.
Overall Experience
8
Mixed experiences but overall comfortable for most guests despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Convenient Location and Shopping
Located across from the Canada One Brand Name Outlets, the Ramada Plaza by Wyndham Niagara Falls offers a prime location for shopping enthusiasts. Guests can easily indulge in retail therapy right at their doorstep.

Relaxing Indoor and Outdoor Pools
Enjoy the best of both worlds with the hotel's indoor and outdoor pools. Whether you prefer a refreshing dip indoors or basking in the sun by the outdoor pool, there's something for everyone to unwind and relax.

Delicious Dining Options
Indulge in a culinary experience at the on-site Don Cherry's Restaurant for all-day dining or savor a delectable dinner at the popular Meat Market Niagara steakhouse. With a variety of dining options, your taste buds are in for a treat.

Book your stay at the Ramada Plaza by Wyndham Niagara Falls for a perfect blend of comfort, convenience, and culinary delights.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Pets can only be accommodated in specific room types and the guest must contact the hotel directly, prior to arrival, to guarantee a pet-friendly room.

The hotel is currently undergoing renovations and improvements. The areas included will be the dining rooms, select guest rooms, common hallways, lobby's. Due these ongoing improvements access to restaurants, pools or fitness areas may be limited. Dining facilities may be unavailable for select dates and times.

Public parking is available on site (reservation is not needed) and costs CAD 20 per day.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Parking is paid at the hotel directly, and it costs CAD 20.00+HST per night, per vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1009 reviews
Cleanliness: 5.9
Service: 8.9
Location: 6.9
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8
6
640lindab640 Family Toronto, Ontario
10
Great pet friendly hotel
Pros:

Great hotel. Chose this hotel as it is pet friendly. Wonderful reception workers and custodian is so nice and friendly. Had an issue with the hot water and it didn’t take longer than 10 mins to have someone come to our room and fix it. Cleaning ladies were super friendly! Only wish that the pool wasn’t in the basement and had windows, but again it was amazing.

2026-02-13 via Tripadvisor
V
Vandaly family_with_children ca
10
Pros:

Nice

2026-02-13 via Nuitee
G
Grace family_with_children ca
10
2026-02-12 via Nuitee
P
Peter family_with_children ca
9
Pros:

It's a great place to stay.

Cons:

Pillows are not comfortable, feathers.

2026-01-29 via Nuitee
Z
Zyrina family_with_children ca
8
2026-01-28 via Nuitee
E
Emma extended_group ca
9
2026-01-25 via Nuitee
K
Katherine Joyce couple ca
10
Comfy, clean and dog-friendly :)
Pros:

Second time staying there with our dog, friendly staff, ample parking, always cozy and clean! our room was spacious with 2 TVs and a microwave.
Location is close to a mall and many restos. The coffeeshop at the lobby is a win too.

2026-01-24 via Nuitee
E
EUGENE family_with_children ca
10
Pros:

Room was very family friendly; two tv screens, living room area, fridge, microwave etc

2026-01-24 via Nuitee
A
aristizabal family_with_children ca
8
2026-01-23 via Nuitee
B
Brittany couple ca
4
Pros:

Way too expensive for location and for experience.

Cons:

Cost too high, could have went somewhere closer to the falls for cheaper for what was given. I've been to many hotels around, this was too pricey in comparison.

2026-01-20 via Nuitee
K
katherine couple ca
10
Cons:

parking tax

2026-01-19 via Nuitee
J
Josie extended_group ca
10
Good hotel
Pros:

Cleanliness and great customer service

Cons:

My friends who stayed the other room I reserve found a cockroach in the pillows. Otherwise it’s all good the rest of our stay

2026-01-19 via Nuitee
C
Christopher couple us
10
2026-01-19 via Nuitee
J
Judson extended_group us
8
2026-01-19 via Nuitee
S
Sheila extended_group ca
9
Very good .
Cons:

There wasn't any vending machines for snacks

2026-01-19 via Nuitee
R
Roxolana family_with_children ca
8
Great
Pros:

Nan

Cons:

paying for parking

2026-01-19 via Nuitee
J
James couple ca
8
Overall good
Pros:

No breakfast

Cons:

No towels in the pool area

2026-01-19 via Nuitee
K
Karin couple ca
3
Rooms were fine. Parking and resort fees will add up. Outdoor pool and restaurant closed.
Pros:

There was no breakfast, both the advertised restaurants closed. Outdoor pool was closed and not under construction. Resort fees charged for no amenities which is very frustrating. The room was clean and fine.

Cons:

Fees for parking and ‘resort’ - when nothing was offered. Location not ideal.

2026-01-19 via Nuitee
R
Ramkumari family_with_children ca
9
2026-01-19 via Nuitee
L
Lanette extended_group ca
9
2026-01-19 via Nuitee