Ramada Plaza by Wyndham Niagara Falls

Hotels
Ramada
7.6 (1068 reviews)
7389 Lundy's Lane , Niagara Falls , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Cons:
Cleanliness issues
Remote location with hidden charges

Categories

Cleanliness
5.9
Several guests reported issues with cleanliness, including a cockroach in the bed and a dirty bathtub.
Service
8.9
Most reviews highlighted friendly and attentive staff.
Location
6.9
Location is too remote for some guests, but still considered decent by others.
Room Quality
8.4
The majority of reviews praised the spaciousness and comfort of the rooms.
Amenities
7.4
Amenities like the indoor pool and Starbucks were well received, but some facilities were closed.
Value for Money
7.4
Some guests felt the hotel was overpriced for the experience and location.
Food and Beverage
7.9
The restaurant received praise from guests, although some did not try the dining options.
Overall Experience
8
Mixed experiences but overall comfortable for most guests despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:19

Property Description

Convenient Location and Shopping
Located across from the Canada One Brand Name Outlets, the Ramada Plaza by Wyndham Niagara Falls offers a prime location for shopping enthusiasts. Guests can easily indulge in retail therapy right at their doorstep.

Relaxing Indoor and Outdoor Pools
Enjoy the best of both worlds with the hotel's indoor and outdoor pools. Whether you prefer a refreshing dip indoors or basking in the sun by the outdoor pool, there's something for everyone to unwind and relax.

Delicious Dining Options
Indulge in a culinary experience at the on-site Don Cherry's Restaurant for all-day dining or savor a delectable dinner at the popular Meat Market Niagara steakhouse. With a variety of dining options, your taste buds are in for a treat.

Book your stay at the Ramada Plaza by Wyndham Niagara Falls for a perfect blend of comfort, convenience, and culinary delights.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Pets can only be accommodated in specific room types and the guest must contact the hotel directly, prior to arrival, to guarantee a pet-friendly room.

The hotel is currently undergoing renovations and improvements. The areas included will be the dining rooms, select guest rooms, common hallways, lobby's. Due these ongoing improvements access to restaurants, pools or fitness areas may be limited. Dining facilities may be unavailable for select dates and times.

Public parking is available on site (reservation is not needed) and costs CAD 20 per day.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Parking is paid at the hotel directly, and it costs CAD 20.00+HST per night, per vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 1068 reviews
Cleanliness: 5.9
Service: 8.9
Location: 6.9
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8
S
Stephen couple us
8
Outside of cold water issue, very nice to stay
Pros:

Close to falls

Cons:

No hot water had to take cold showers

2026-06-11 via Nuitee
T
Tony solo_traveller ca
10
2026-06-07 via Nuitee
A
Alexandre couple pt
9
2026-06-06 via Nuitee
W
Williamson solo_traveller ca
9
2026-06-06 via Nuitee
M
Melanie solo_traveller ca
8
Pros:

Beautiful rooms

Cons:

Shower was not working properly

2026-06-05 via Nuitee
C
Cleon family_with_children ca
8
Cons:

Noises traffic

2026-06-04 via Nuitee
S
Steffen solo_traveller de
9
Schön
Pros:

Top Lage , 5 min zu den Fällen

2026-06-03 via Nuitee
A
Amar couple ca
10
very nice hotel
Pros:

Its clean

Cons:

nothing

2026-05-27 via Nuitee
A
Artis family_with_children us
8
Great value overall
Pros:

The location was great I was only a 9-10 minute ride from everything we wanted to do. It’s a great location without being congested and or too busy.

Cons:

I had a hard time finding something to drink without going into the restaurant.

2026-05-26 via Nuitee
D
Daniel family_with_children us
5
2026-05-25 via Nuitee
family_with_children ca
9
Resaurant food and service was excellent
Cons:

The off switch for a noisy exhaust fan was not easy to see.

2026-05-25 via Nuitee
M
Mary couple ca
10
Very nice hotel away from the crowds
Pros:

Good location away from the busy tourist area of the Falls. The bed and pillows were very comfortable. The staff were very friendly and helpful. Would definitely stay here again.

2026-05-23 via Nuitee
R
rand couple ca
1
It was fine
Pros:

Pretty view

Cons:

The shower has barely any hot water.

2026-05-19 via Nuitee
D
danilQ9379QA Family
10
Great hotel!!!
Pros:

One of the best stays I've ever had in my life was at this hotel. I've stayed in other Ramadas and I find they're out-dated, but not this one. We stayed in a two-queen suite and I found the rooms very spacious, I loved that they offer a fridge and microwave. The hotel was very clean and the staff was very friendly, they allowed us to check in early, which was very nice, yes there is a fee for parking, but that's usual. The hotel had a pool which was really nice, it was slightly heated, great after a busy day of sight-seeing. As far as noise is concerned, you're next to the highway, so it can be a little noisy, especially at night, we rarely heard our neighbors except in the hallway, which wasn't too bad. Overall the room was very clean, great value and overall a great atmosphere. The only downfall that we encountered was there was no breakfast option (only available on weekends) which would've been nice if they told us upon check-in. Overall we had a great trip and we'll definitely be back!!!

2026-05-16 via Tripadvisor
K
Kashyap family_with_children ca
1
Cons:

Outrageous parking charges, no fridge or microwave in the room.

2026-05-16 via Nuitee
C
cindy8112015 Family Seeley's Bay, Ontario
6
Car was broken into in their parking lot
Pros:

The hotel was ok for this price range. We had to return to the front desk several times to get our key card renewed as we couldn’t get in the room.
My car was broken into overnight on May 8, 2026. I reported this to the front desk, they didn’t seem surprised and provided me with the police number to report the incident.
Parking is $20 per night and I was parked at the side of the hotel under a light.

2026-05-15 via Tripadvisor
R
Robert solo_traveller ca
8
Pros:

Clean, easy to get too, room was great.

Cons:

The noise, from the hallway and street.

2026-05-15 via Nuitee
I
Ilyn family_with_children ca
8
2026-05-12 via Nuitee
K
Kamoi family_with_children ca
7
2026-05-11 via Nuitee
C
Crystal couple ca
8
My stay at the Ramada was amazing.
Pros:

That it was clean, and the staff were very friendly. I also liked that it was in a great location .

Cons:

Not enough parking spaces.

2026-05-11 via Nuitee