Comfort Inn & Suites Macon West

Hotels
•
Comfort
8 (422 reviews)
5000 Harrison Road , Macon , us
+1 478-238-9292

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Express check-in/check-out
Heated pool
Indoor pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Variety of breakfast options
Cons:
Cleanliness issues
Parking difficulties
Some rude staff encounters

Categories

Cleanliness
6.83
Several reviews highlighted issues with cleanliness, particularly regarding dirty sheets and stained showers.
Service
8.3
Overall, service was described as friendly and helpful, despite some negative experiences.
Location
8.84
Multiple reviews praised the convenient location near highways and surrounding restaurants.
Room Quality
7.29
Rooms were noted as clean and comfortable by many, though there were also mentions of older facilities.
Amenities
7.82
Breakfast options received positive comments, and basic amenities were generally noted as satisfactory.
Value for Money
7.78
General sentiment indicated satisfaction with value in relation to price paid.
Food and Beverage
8.83
Breakfast received high praise for variety and quality, marking it as a highlight of the stay.
Overall Experience
8.3
Most reviews reflected a positive overall experience despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:45

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, free WiFi, and complimentary hot breakfast during your stay at Comfort Inn & Suites Macon West. Each room is equipped with a flat-screen TV, coffee machine, and free toiletries for your comfort.

Business-Friendly Services: Take advantage of the on-site business centre and stay updated with a daily newspaper. Whether you're here for work or leisure, we've got you covered.

Nearby Attractions: Explore nearby Perry, Lakeview, Middle Georgia State College, Tubman Museum, and Anderson Conference Center, all just a short distance away. Book your stay now and experience the best of Macon at Comfort Inn & Suites Macon West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCN

Location

Guest Reviews

8
Based on 422 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.83
Overall Experience: 8.3
D
Donald • couple • us
8
2026-08-31 • via Nuitee
G
Green • family_with_children • us
10
Great location, clean, friendly staff & great breakfast.
Pros:

The staff were friendly. Rooms were clean. Breakfast was great. It was close to the highway.

Cons:

Nothing I didn’t like.

2026-08-25 • via Nuitee
D
David • couple • us
8
2026-08-22 • via Nuitee
K
Karen • family_with_children • us
8
Good hotel that provided a decent night of sleep
Pros:

Breakfast was good.

Cons:

There was a dirty wash cloth hanging on the shower curtain rod when we arrived.

2026-08-14 • via Nuitee
J
james • solo_traveller • us
10
2026-08-12 • via Nuitee
R
Robert • family_with_children • us
5
Pros:

The breakfast was nice. The poor attendant had worked all night and then had to work the breakfast because someone did not show up for their responsibility.

Cons:

The front desk attendant

2026-07-25 • via Nuitee
S
Shelia • solo_traveller • us
10
Pros:

The location to everything

2026-07-23 • via Nuitee
D
Delfi • couple • ar
9
2026-07-16 • via Nuitee
B
Beth • couple • us
5
Pros:

Very nice lobby area.

Cons:

The pool was very warm and the water murky. Not inviting. Our room smelled heavily of smoke and perfume. There was a chair in the shower. The shower walls were moldy.

2026-07-12 • via Nuitee
T
tamica akins • solo_traveller • us
10
2026-07-10 • via Nuitee
W
William • couple • us
7
Stay was good but, but bed bugs was horrible
Pros:

Every thing was fine until we checked out

Cons:

When we left the hotel and was driving home, I noticed my wife with excessive bumps all over her face and arms. We slept in difference beds, no bumps or red marks on me. Possibly bed bugs in her bed. Horrible.

2026-07-07 • via Nuitee
T
Timothy • couple • us
6
If it just one night I would stay again and plan on skipping breakfast
Pros:

The room was comfortable.

Cons:

The breakfast was just awful!!!!

2026-07-02 • via Nuitee
T
T. Rex • solo_traveller • us
8
Decent staff for one night
Pros:

Front desk receptionist was very nice and helpful, she checked me in manually due to the fact that my reservation through Booking.com didn't go through.

Cons:

The hallways and the my bathroom areas had a tart smell, and I seen a few strings of hair in the shower and around the toilet.

2026-06-20 • via Nuitee
C
Charquenetta • solo_traveller • us
10
Pros:

The spa tub was awesome!!

Cons:

The original sheets didn't fit the bed, but the staff came right away and corrected it.

2026-06-16 • via Nuitee
M
Mike • couple • us
10
Breakfast was wonderful beautiful clean place very safe
Pros:

The girls behind the desk we’re so helpful and kind. It was a joy to see people smile and happy made us feel very welcome.

Cons:

It was all good

2026-06-02 • via Nuitee
B
Bowman • solo_traveller • us
6
2026-06-02 • via Nuitee
D
donna • solo_traveller • us
7
Pros:

The spa was hot!

Cons:

Bedding was gross , not clean but I asked for a new set they brought a clean fresh set up right away. Very friendly staff

2026-06-01 • via Nuitee
W
Wright • solo_traveller • us
6
2026-06-01 • via Nuitee
K
Kenneth • solo_traveller • us
10
2026-05-23 • via Nuitee
K
Kenneth • solo_traveller • us
10
2026-05-23 • via Nuitee