Comfort Inn & Suites Macon West

Hotels
•
Comfort
7.9 (273 reviews)
5000 Harrison Road , Macon , US
+1 478-238-9292

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Express check-in/check-out
Heated pool
Indoor pool
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Convenient location near interstate and restaurants
Comfortable beds
Friendly/helpful staff
Good/great breakfast
Spa/indoor pool
Nice lobby
Cons:
Recurring cleanliness issues (smells, dirty floors, stained/soiled linens, mold)
Room maintenance problems (broken drains, chipped tubs, fridge not working)
Pool water murky/too warm
At least one possible bed-bug incident reported
Some rooms smelled of smoke/perfume or had visible hair
Occasional unfriendly front desk or sketchy activity in parking lot

Categories

Cleanliness
5
Multiple reports of dirty floors, odors, moldy shower walls, stained/soiled bedding and towels, dirty wash cloths and carpet spills — cleanliness is a clear weakness.
Service
8.5
Staff frequently described as friendly and helpful (front desk and breakfast attendants); isolated reports of an unfriendly front desk person but overall service was a positive point.
Location
9.3
Consistently praised for being close to the interstate and within walking distance of several restaurants and services — a strong location advantage.
Room Quality
7
Mixed: comfortable beds and some well-kept rooms, but numerous issues noted (bad odors, broken drains, chips in tub, small rooms, malfunctioning fridge, occasional signs of poor upkeep and at least one possible bed-bug incident).
Amenities
8
Amenities like a spa/indoor pool and a good breakfast were praised by several guests, though complaints about murky/too-warm pool water and some maintenance issues tempered the score.
Value for Money
7.5
Mixed perceptions — some guests felt it was decent value for a one-night stay, while others called it overpriced given room condition and maintenance issues.
Food and Beverage
8.4
Breakfast was frequently called out positively (good/great), though a few guests found the breakfast quality poor; staffing at breakfast was noted as hardworking and helpful.
Overall Experience
9.5
Many guests had a comfortable, convenient stay with friendly staff and good breakfast, but recurring cleanliness and maintenance problems lowered satisfaction for others — overall experience tends positive for typical stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, free WiFi, and complimentary hot breakfast during your stay at Comfort Inn & Suites Macon West. Each room is equipped with a flat-screen TV, coffee machine, and free toiletries for your comfort.

Business-Friendly Services: Take advantage of the on-site business centre and stay updated with a daily newspaper. Whether you're here for work or leisure, we've got you covered.

Nearby Attractions: Explore nearby Perry, Lakeview, Middle Georgia State College, Tubman Museum, and Anderson Conference Center, all just a short distance away. Book your stay now and experience the best of Macon at Comfort Inn & Suites Macon West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCN

Location

Guest Reviews

7.9
Based on 273 reviews
Cleanliness: 5
Service: 8.5
Location: 9.3
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.4
Overall Experience: 9.5
T
Tommy • family_with_children • us
9
It was a comfortable stay.
Cons:

The room didn’t have USB capabilities to charge phones and Ipads

2026-10-28 • via Nuitee
M
Marcia • couple • us
10
2026-10-27 • via Nuitee
J
JACK • couple • us
7
2026-10-24 • via Nuitee
C
Curtis • solo_traveller • us
10
2026-10-21 • via Nuitee
L
Lowe • couple • us
9
2026-10-20 • via Nuitee
G
Greg • couple • us
9
Slept well
Pros:

Very well located, near I-475. Walking distance to Wendy's, Cook Out, Cracker Barrel, McDs, Chik Fil-A and others.

2026-10-20 • via Nuitee
S
Sierra • couple • us
5
2026-10-17 • via Nuitee
N
Nathan • family_with_children • us
9
Overall very pleased
Pros:

Cleanliness. Convenient

Cons:

Bathtub could be updated. Rest of the room was nice but several chips in the bathtub and the drain was broken

2026-10-10 • via Nuitee
G
Gary • couple • us
10
Fill our needs
Pros:

Comfortable Bed

2026-10-09 • via Nuitee
D
Dashawn • couple • us
1
2026-09-13 • via Nuitee
J
James • solo_traveller • us
8
Pros:

Location

Cons:

Only 1 entrance to hotel no back or side doors

2026-09-13 • via Nuitee
J
Janet • couple • us
8
Comfortable for one night!
Pros:

The bed was very comfortable and the staff were very nice

Cons:

The room semelles must y and the shower has hair on the wall

2026-09-09 • via Nuitee
J
jason • couple • us
1
Pros:

Good location close to interstate.

Cons:

Room had bad odor and dirty floors needed vacuumed. Seemed rundown.

2026-09-09 • via Nuitee
S
Stephanie • couple • us
9
2026-09-07 • via Nuitee
D
Donald • couple • us
8
2026-08-31 • via Nuitee
G
Green • family_with_children • us
10
Great location, clean, friendly staff & great breakfast.
Pros:

The staff were friendly. Rooms were clean. Breakfast was great. It was close to the highway.

Cons:

Nothing I didn’t like.

2026-08-25 • via Nuitee
D
David • couple • us
8
2026-08-22 • via Nuitee
K
Karen • family_with_children • us
8
Good hotel that provided a decent night of sleep
Pros:

Breakfast was good.

Cons:

There was a dirty wash cloth hanging on the shower curtain rod when we arrived.

2026-08-14 • via Nuitee
J
james • solo_traveller • us
10
2026-08-12 • via Nuitee
R
Robert • family_with_children • us
5
Pros:

The breakfast was nice. The poor attendant had worked all night and then had to work the breakfast because someone did not show up for their responsibility.

Cons:

The front desk attendant

2026-07-25 • via Nuitee