Naftalan Guest House

Hotels
4.9 (44 reviews)
14 İsmayıl Hidayətzadə, Baku, Аzerbaijan. , Baku , az

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice staff
Cons:
Extremely dirty
Uncomfortable beds
No breakfast

Categories

Cleanliness
1.48
Extremely dirty, bad smell in the room.
Service
6.95
Staff mentioned as nice, but issues with responsiveness.
Location
7.49
Good location.
Room Quality
2.94
Rooms not in good condition, uncomfortable beds.
Amenities
4.47
No breakfast provided as promised.
Value for Money
6.93
Good price but not reflective of quality.
Food and Beverage
5.48
Breakfast not consistently provided.
Overall Experience
3.45
Negative overall due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:02

Property Description

Luxurious Shared Lounge
Naftalan Guest House in Baku offers a luxurious shared lounge for guests to unwind and socialize, adding a touch of elegance to your stay.

Comfortable Rooms with Modern Amenities
Each room at Naftalan Guest House features a cozy seating area, a flat-screen TV, and free WiFi, ensuring a comfortable and connected experience for all guests.

Multilingual 24-Hour Assistance
With staff fluent in Azerbaijani, English, and Russian, guests can enjoy seamless communication and assistance round the clock, making their stay at Naftalan Guest House stress-free and enjoyable.

Experience luxury and convenience at Naftalan Guest House in Baku - book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for AZN 5 per person per night when using an existing bed.
    Children up to and including 15 years old stay for AZN 5 per person per night when using an available extra bed.
    People 16 years old and over stay for AZN 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.9
Based on 44 reviews
Cleanliness: 1.48
Service: 6.95
Location: 7.49
Room Quality: 2.94
Amenities: 4.47
Value for Money: 6.93
Food and Beverage: 5.48
Overall Experience: 3.45
H
Hassan Youssef • couple • eg
1
Pros:

Staff are extremely helpful and very kind and friendly

Cons:

Not clean

2026-01-27 • via Nuitee
W
Wings • solo_traveller • pk
1
2025-12-28 • via Nuitee
A
Ahmadov • extended_group • ch
1
Nous sommes partis en courant! Je conseil personne!
Pros:

Aucun positif!

Cons:

Catastrophe! Ça pue! C’est très sale! Dégoûtant! Draps et couvertures jamais changé!
Personnel sont pas gentils! En plus il sont refusés de changer ni rembourser!
Nous sommes partis ailleurs!
Очень сильно воняет! Постельное белья грязная! Они отказались менять белые и комнаты, потому что везде грязно! Сотрудники злые и не очень грубые! Не вернули деньги не смотря мы не смогли оставаться ночевать!
Otaqlar dəhşətli dərəcədə iylənmiş və çirklidi! İşçilər çox qaba və yarıtmazdı!
Pulu geri qzytarmaq istəmədilər. Biz orada qala bilmədik!

2025-12-17 • via Nuitee
A
Aida • couple • gb
9
Pros:

Everything is very good but 2 to 3 days they give excuse for the breakfast which is not good because if they charge us for breakfast they need to give us even if the girl is sick or not it’s not our problems so we spent our money for breakfast, but the rest everything is very good

2025-12-06 • via Nuitee
O
Otabek • solo_traveller • it
5
2025-11-13 • via Nuitee
M
Mirza • family_with_children • us
6
It’s not bad
Pros:

Location

Cons:

Beds

2025-11-10 • via Nuitee
J
JINMING • family_with_children • cn
9
2025-11-08 • via Nuitee
Эльф666 • couple • ru
8
Pros:

Цена

Cons:

Скрипят кровати

2025-09-20 • via Nuitee
E
Evdokimov • solo_traveller • il
3
Rooms like this should not be in public service.
Pros:

Extremely dirty. No water in the morning. No breakfast. Bad smell in the room.

Cons:

Good location. Nice staff. Good price.

2025-09-18 • via Nuitee
M
Mohammad Raees Ahmadzai • solo_traveller • af
1
2025-09-02 • via Nuitee
K
Kübra Turan • couple • tr
1
Cons:

Oda bakımsızdı eşyalar eskiydi. Yataklar aşırı rahatsızdı. Duş yerleri sıkıntılıydı. Odalar asla fotoğraftaki gibi değildi

2025-08-25 • via Nuitee
S
Shahriyar Nahcivan • solo_traveller • az
7
2025-08-23 • via Nuitee
A
Azizi • solo_traveller • ae
2
2025-08-08 • via Nuitee
K
Khan • family_with_children • ae
1
Cons:

The Ac was not working .. Mosquitos were in the room and I couldn’t sleep .

2025-07-27 • via Nuitee
P
Palitha Carlo • solo_traveller • it
7
Pros:

Buona posizione

Cons:

Stanze discretamente pulite

2025-07-20 • via Nuitee
A
Anel • couple • kz
1
Pros:

Пока ехали владелец написал что мест нет. Букинг у них не актуальный.

2025-07-14 • via Nuitee
S
Suleyma • family_with_children • ch
1
Hôtel très sale
Pros:

J’ai rien aimé dans cet établissement, on a retrouvé des cafards des punaises de lit des mythes, tout était mauvais

Cons:

Tout était mauvais, rien à ajouter. De plus, je ne retournerai plus jamais dans cet hôtel.

2025-07-05 • via Nuitee
R
Roy • young couple • in
1
Not good room not have ac and staff is bed behaviour and hiras for customers
Pros:

Bed guest house and not good behaviour and not have ac room he show for ac in booking.com

2025-06-20 • via Nuitee
Y
Yaseen • young couple • pk
10
Exceptional
Pros:

Good 😊

2025-05-18 • via Nuitee
A
Ac • review category business travellers • be
10
I was upgraded to another property and had a very authentic Azerbaijani and enjoyable experience. I couldn’t have wished
Pros:

I was upgraded to another property which was very cosy and authentic. The service was excellent and I was served traditional Azerbaijani cuisine. The possibility to connect to the people really gave me a better overall experience than what can be had at a traditional hotel.

2024-12-23 • via Nuitee