Sonesta Select Laguna Hills Irvine Spectrum

Hotels
Sonesta Hotels
7.3 (901 reviews)
23175 Avenida de la Carlota , Laguna Hills , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
High additional charges

Categories

Cleanliness
6.55
Negative feedback about cleanliness and maintenance issues, such as bed bugs and dirty carpets.
Service
8.55
Consistent positive comments about the helpfulness and friendliness of the staff.
Location
9.05
Highly praised for the proximity to Irvine Spectrum and other shops and restaurants.
Room Quality
7.05
Some negative remarks regarding old furnishings and noise, affecting overall comfort.
Amenities
6.55
Complaints about the pool being closed, lack of breakfast options, and paid parking.
Value for Money
7.55
Mixed feelings due to high charges and extra fees despite some reasonable pricing compared to nearby hotels.
Food and Beverage
5.55
Missing complimentary breakfast and high prices for lobby snacks impact this rating.
Overall Experience
7.55
Overall acceptable but impacted by various issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:06

Property Description

Convenient Location near Irvine Spectrum Center
Located just 8 minutes away from the vibrant Irvine Spectrum Center, the Sonesta Select Laguna Hills Irvine Spectrum offers a prime location for shopping, dining, and entertainment.

Modern Amenities for Comfort
Each guest room at the hotel is equipped with a cable TV, coffee maker, and small refrigerator, ensuring a comfortable stay for all guests. Take advantage of the free Wi-Fi, outdoor pool, hot tub, and gym during your visit.

Nearby Attractions
Explore nearby attractions such as the Wild Rivers Waterpark and the FivePoint Amphitheater, both within a short 2.5-mile distance from the hotel.

Book your stay at Sonesta Select Laguna Hills Irvine Spectrum for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 901 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 5.55
Overall Experience: 7.55
C
Charles solo_traveller us
8
A good place to stay for the what I paid
Pros:

Good breakfast

Cons:

malfunctioning light switch; empty body lotion container

2026-01-27 via Nuitee
T
Tolentino couple us
10
2026-01-25 via Nuitee
A
allison couple us
10
2026-01-25 via Nuitee
L
Lupe couple us
10
2026-01-21 via Nuitee
S
Sarita solo_traveller us
2
I didn’t get the name of the lady who checked me in, but she wasn’t polite. She had a horrible attit
Pros:

N/a

Cons:

Staff

2026-01-21 via Nuitee
E
Esther family_with_children us
8
Pros:

It was chilllll

Cons:

Had to call 3 times for pull out bed set
Neighbors was smoking

2026-01-19 via Nuitee
M
Marissa couple us
1
Not happy.
Pros:

None!

Cons:

1 elevator is not working, the staff is not friendly. We requested the room that we love. She asked my Photo ID and check the previous stays . Told me she can’t find the previous stays with that hotel. What is the point of asking my previous stays and my requested room that we love?

2026-01-19 via Nuitee
J
Joseph couple us
4
No microwave in room, and $10 a day for parking
Pros:

No microwave in room. $10 a day for parking at a hotel out in the middle of nowhere.

Cons:

I resent that they expected me to pay an extra $16/day for a microwave and an extra $10/day for parking.

2026-01-19 via Nuitee
F
Farnour couple us
6
Not good
Pros:

They charge for parking. The hallways carpet was old and sprayed with horrible odors that gave us headaches.

Cons:

The strong odor in corridors and having to pay for parking

2026-01-19 via Nuitee
A
Arianna couple us
8
2026-01-19 via Nuitee
N
Nertila couple us
1
Overall, the lack of transparency and poor communication negatively impacted our stay.
Pros:

The room was clean.

Cons:

We did not have a good experience during our stay. The pool was not functional, and we were informed at the reception that we couldn’t use it. Instead, they offered the option to use a pool at another branch located 19 minutes away, which was highly inconvenient. This information should have been communicated to us in advance, as the pool was one of the reasons we chose this hotel.
Additionally, we were charged for parking even though it was on-site. This was unexpected and not clearly mentioned during the booking process.
Overall, the lack of transparency and poor communication negatively impacted our stay.

2026-01-19 via Nuitee
A
Ana couple us
7
Pros:

The quiet. But the carpets in hallways. Need. To clean. At the first room they give to me it was stinky. But. They change the room

Cons:

Check. The rooms. Before. To offer to clients

2026-01-19 via Nuitee
S
salomon family_with_children us
8
Pros:

Love the coffee shop at the lobby

Cons:

I would of liked being aware of the extra $10 of car fee for parking during my booking . It wasn’t included on my initial charge through online

2026-01-19 via Nuitee
A
Antonio couple us
9
Pros:

Good location

Cons:

Everything was good

2026-01-19 via Nuitee
M
Molly solo_traveller us
10
2026-01-17 via Nuitee
C
Cindy couple us
9
Great calm stay
Pros:

Great Stay

Cons:

N/a

2026-01-15 via Nuitee
K
Katie extended_group hk
7
Pros:

The staff tried their best to help.

Cons:

The cleaning service was only provided every 7 days.
The breakfast includes peeled eggs/seeded or plain bagels/muffins/waffles/yogurt/fruit (choose 3 out of all) and coffee or tea. Acceptable, do not go with high expectations.

2026-01-15 via Nuitee
A
Amanda family_with_children us
10
2026-01-14 via Nuitee
H
Hinojosa family_with_children us
1
Mal atencion por parte del manager y nada de buen servicio el paquete no especificaba ciertas condiciones haciendo esto
Pros:

Necesitan mejorar

Cons:

No Han mejorado el lugar siendo ya varies ocaciones nuestra estancia en el hotel

2026-01-04 via Nuitee
V
Viviane couple us
7
2025-12-30 via Nuitee