Sonesta Select Laguna Hills Irvine Spectrum

Hotels
•
Sonesta Hotels
7.3 (939 reviews)
23175 Avenida de la Carlota , Laguna Hills , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
High additional charges

Categories

Cleanliness
6.55
Negative feedback about cleanliness and maintenance issues, such as bed bugs and dirty carpets.
Service
8.55
Consistent positive comments about the helpfulness and friendliness of the staff.
Location
9.05
Highly praised for the proximity to Irvine Spectrum and other shops and restaurants.
Room Quality
7.05
Some negative remarks regarding old furnishings and noise, affecting overall comfort.
Amenities
6.55
Complaints about the pool being closed, lack of breakfast options, and paid parking.
Value for Money
7.55
Mixed feelings due to high charges and extra fees despite some reasonable pricing compared to nearby hotels.
Food and Beverage
5.55
Missing complimentary breakfast and high prices for lobby snacks impact this rating.
Overall Experience
7.55
Overall acceptable but impacted by various issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:06

Property Description

Convenient Location near Irvine Spectrum Center
Located just 8 minutes away from the vibrant Irvine Spectrum Center, the Sonesta Select Laguna Hills Irvine Spectrum offers a prime location for shopping, dining, and entertainment.

Modern Amenities for Comfort
Each guest room at the hotel is equipped with a cable TV, coffee maker, and small refrigerator, ensuring a comfortable stay for all guests. Take advantage of the free Wi-Fi, outdoor pool, hot tub, and gym during your visit.

Nearby Attractions
Explore nearby attractions such as the Wild Rivers Waterpark and the FivePoint Amphitheater, both within a short 2.5-mile distance from the hotel.

Book your stay at Sonesta Select Laguna Hills Irvine Spectrum for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 per pet, per stay applies. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 939 reviews
Cleanliness: 6.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 6.55
Value for Money: 7.55
Food and Beverage: 5.55
Overall Experience: 7.55
L
Leah • couple • us
7
2026-06-02 • via Nuitee
M
Melissa • solo_traveller • us
7
Good for Emergencies
Pros:

The location was great once you found the place. The staff was friendly. The room was clean and big enough. There was a pull out bed, which we did not expect, so that was nice.

Cons:

100% NOT AN EXTENDED STAY HOTEL! Not for families. They nickle and dime you for EVERYTHING! Charge for parking, no breakfast included, charge for late check out. When buying from them there is not only a regular tax but then a "tourist" tax. When you buy breakfast from them, it was so expensive for microwavable items we could have purchased for a fraction of the price. If you have a family buy your breakfast and heat it in the microwave. We did it once and then decided to just buy microwave sandwiches and meals for the rest of the trip. So for 1 breakfast for a family of 4 (2 microwaved sandwiches, 3 cups of coffee and oatmeal), along with 2 nights of parking and a late check out was an extra 145.00 with all their extras taxes and fees. That was unexpected and will choose another location in the future.

2026-06-01 • via Nuitee
J
Jennifer • solo_traveller • us
8
Great over all for price.
Pros:

Seemed like an overall nice location and met my needs. Just a quick sports trip for onw night.

Cons:

Staff was slow with requests. Was outside at the pool with lots of other guests and it took multiple requests to get towels. Just seems maybe under staffed.

2026-06-01 • via Nuitee
J
Jessie • couple • us
5
2026-05-31 • via Nuitee
H
Heather • couple • us
10
Very pleasant stay
Pros:

Clean good size rooms

2026-05-30 • via Nuitee
M
mel • solo_traveller • us
8
Got what you paid for
Pros:

Easy to book

Cons:

Facilty and amenities

2026-05-28 • via Nuitee
K
Karla • family_with_children • us
5
Great front desk staff dirty hotel.
Pros:

The best thing about the property was the staff. The front desk had a smile all the time despite having an influx of families come in due to the evacuations. The gentleman at the breakfast bar was great; he was friendly and knew how to make fantastic cappuccino and lattes.

Cons:

The property was dirty. They had very minimal cleaning staff. Our room had pizza sauce on the carpet and it looked like someone wiped their mouth on the comforter. We asked for it to be cleaned but they just dropped sheets off at our door. I should not be expected to make a bed at a hotel! We had to wake twice for a new comforter and for the carpet to be cleaned. We also asked for fresh towels and the employee told me there were no clean towels on the premises because they were light on staff. This was Memorial Day weekend, why were they light on staff? The carpets throughout the hotel were also really dingy. I never went barefoot in my hotel room either.

2026-05-26 • via Nuitee
J
Jordanical • solo_traveller • us
2
HEAD INJURY caused due to UNSAFE LIGHTS in BATHROOM!!
Pros:

Nice Views, and Balcony. Prices not bad.

Cons:

UNSAFE FACILITY! I was INJURED because the Motion Sensor Light switch is located OUTSIDE the Bathroom. Once you close the door, the Light turns off and it becomes PITCH BLACK while you're either on the Pot 🚽, or in Shower.
I SLIPPED, FELL, AND HIT MY HEAD ON THE TILE FLOOR SO HARD, I WAS BLEEDING IN 2 PLACES!
When I informed the Front Desk, they acted like I didn't even exist!!
I could take Legal action if I wanted to, but I mainly want them to fix the design flaw, so nobody else gets hurt!!
If you are a Lawyer, feel free to contact me, if you want to take on my case Pro-bono.
Organical Botanicals, Vashon, WA 98070.

2026-05-25 • via Nuitee
J
Joysie • solo_traveller • us
5
Pros:

Front girl.. she was nice

Cons:

Room smelled, didn't think it was worth what I paid for. And the breakfast for was 10$ grab and go. They went based off where u booked from for them to tell you what you can get.

2026-05-24 • via Nuitee
C
Corinne • solo_traveller • us
8
good value, comfort, and staff
2026-05-18 • via Nuitee
M
meli • extended_group • us
7
Stinky but decent.
Pros:

The spacious room

Cons:

The smell of food that comes in through the ac and hallways lingering to the rooms.

2026-05-17 • via Nuitee
L
Luis Rodriguez López • solo_traveller • us
4
Pros:

Location was fine, l9ved how they have double doors in the room since next to the freeway. You can rest.

Cons:

Towels, bed sheets and carpet had numerous stains. AC don't work properly. Furniture needs attention.

2026-05-12 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-05-10 • via Nuitee
A
Alissa • solo_traveller • us
6
So so
Pros:

Location, good beds

Cons:

Understaffed, trash outside on grounds, in hallways

2026-05-07 • via Nuitee
S
Sanchez • couple • us
6
2026-05-02 • via Nuitee
D
Dryw • couple • us
2
Will never look at a Sonesta property again.
Cons:

Dirty stained carpet, elevator buttons falling apart, limited timeframe for coffee in the morning. Unfriendly staff.

2026-04-28 • via Nuitee
E
EDGAR ALBERTO • extended_group • mx
3
Cons:

en la pagina lo ofertan como que incluye el desayuno, y eso es una mentira

2026-04-24 • via Nuitee
L
Luis • couple • us
4
2026-04-24 • via Nuitee
K
Katelynn • couple • us
8
2026-04-21 • via Nuitee
G
George • couple • us
10
Pros:

We liked everything from the customer service to the stay

2026-04-21 • via Nuitee