Melia London Kensington a Melia Collection Hotel

Hotels
Melia Hotels International
9 (130 reviews)
61 Gloucester Road, Kensington, London, England, SW7 4PE , London , GB

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy rooms
Old building with view issues

Categories

Cleanliness
8.33
Issues raised about room noise and water in the bathroom indicated a need for improvement.
Service
9.8
Multiple reviews praised the attentive and friendly staff.
Location
9.34
Many guests appreciated the easy access to transport and attractions.
Room Quality
8.29
Rooms described as comfortable but with some issues regarding view and noise.
Amenities
8.82
Good overall amenities, though some mentioned small room size.
Value for Money
8.78
Perceived value diminished by room quality issues, though overall value was acceptable.
Food and Beverage
9.33
Positive mention of restaurant offerings and dining experience nearby.
Overall Experience
9.3
Overall positive experiences, but specific areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:30

Property Description

Luxurious Amenities
Indulge in a fitness center, complimentary Wi-Fi, and concierge services. Enjoy a meal at Hispania Kensington or order room service for a cozy night in.

Business and Event Spaces
Benefit from complimentary wired internet, a 24-hour business center, and conference facilities. Perfect for hosting meetings and events in London.

Prime Location
Situated in London City Centre, near iconic attractions like Natural History Museum and Kensington Gardens. Immerse yourself in the heart of the city's cultural hub.

To experience luxury and convenience in the heart of London, book your stay at Melia London Kensington today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 130 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Emily
8
Pros:

Amazing hotel staff couldn’t do enough for you and gorgeous rooms great location

2025-10-07 via Nuitee
J
Joan
8
Second stay left something to be desired
Pros:

Melia is located in in South Kensington in a mixed neighborhood of other hotels, small restuarants and independent shops.

The hotel rooms were wonderful, except for my second stay at the end of my trip. I was basically in a very expensive closet! though it had all the amenities, but no place to hang clothes except a cramped space by the doorway with a few hangers.Staff was very good, very accommodating. Breakfast was also very good. Lovely Indian restaurant just two doors down.

2025-10-06 via Nuitee
R
Rita
10
Pros:

Great location, close to Gloucester Road and South Kensington tube stations. Lovely area.

2025-10-03 via Nuitee
K
Katherine
10
Pros:

Loved the hotel on easy transportation lines or walkable. Wished i could have spent several days just hanging around the room. Maybe next time

2025-09-27 via Nuitee
J
Julia
4
Pros:

Attention to detail needs improve

2025-09-21 via Nuitee
M
Mira partner
10
Pros:

Lovely interiors, great location, friendly staff

2025-09-07 via Nuitee
A
Antonio
10
Pros:

Great staff, Alba, thomas, Paola, Anastasia. Everyone kind. Grear llcation

2025-08-27 via Nuitee
K
Kareem
10
Our Kensington Go-to
Pros:

Had the best time staying at Melia with my family of 5. It had everything you needed for a comfortable and luxurious stay. The staff were so attentive and always available. They made the stay memorable and easy for us. The hotel has a beautiful London charm to it and is well maintained. The decor was chic, inviting, and lovely. We will always stay here when we visit London. It was quiet and easy for us to sleep through the night. The only issue was the design of the shower made it easy for water to fall outside of the shower but it didn’t bother us too much because the tile dried quickly and they have floor mats.

2025-08-26 via Nuitee
D
Diane
2
Pros:

Stayed in room 507 which was in the basement and not only did the room have an awful view of a wall it was it was extremely, extremely noisy from above and outside as well. Our nights were very disruptive. Having raised the complaint to reception we were offered a smaller room the following day go 3pm. Unfortunately this was not convenient as we were attending a family wedding. We were promised an email with recompense but nothing has been received and unfortunately we were very disappointed with our stay at the Melia for the money we paid

2025-08-11 via Nuitee
J
Jessica friends
2
Pros:

Very old hotel on an ugly and busy street. Don’t stay here.

2025-08-08 via Nuitee
L
Laura Z
10
Great spot in London for families
Pros:

We stopped over in London for two nights on the way home from our family vacation, and we couldn't have asked for a better spot. Great neighborhood, easy access to the tube and bars, restaurants, shopping and parks. Service was impeccable. Laila (front desk) was very helpful with restaurant recommendations.

2025-08-06 via Nuitee
A
Althea partner
10
Pros:

The staff was accommodating.

2025-08-03 via Nuitee
C
Cristina family
10
Pros:

Buena ubicación.
Desayuno delicioso.
Hotel muy bonito y en muy buen estado.

2025-08-01 via Nuitee
L
Lidija family
10
Pros:

Rooms were really comfortable and nicely decorated. It had a more unique feel to the place than most hotels. Easy to get anywhere using nearby underground station. Lots of restaurants and shops nearby. It is on a busy road but quiet inside. One thing that was a surprise was the perfume in the lobby but that seems to be a thing in the hotels here.

2025-08-01 via Nuitee
L
LAINIKA
10
Pros:

Gorgeous room. Wonderful staff.

2025-08-01 via Nuitee
R
Raymond partner
10
Pros:

This is the most fabulous property. They had it decorated for Wimbledon and gave us strawberries and cream and a Pims upon arrival. The lobby is beautiful, the room was comfortable, clean, and beautiful! Any request we had was promptly granted and the Italian restaurant, “Da Mario,” within walking distance is a must but make a reservation a day or more before. The Indian restaurant next door was wonderful and super fast for take out. The tube is just across the street less than a block. I loved staying here and would stay here again without a second thought. Excellent staff, too!

2025-07-21 via Nuitee
K
Keira family
8
Pros:

Melia Hotel is conveniently located just a couple blocks from the subway in the lovely neighborhood of South Kensington. We enjoyed walking to Hyde Park and the History and Science museums. The hotel is a beautiful old building retrofitted with modern amenities and furnishings. The staff was always helpful and quick to assist. The only downsides are the rather small rooms with no closets (just a wardrobe for hanging clothes) and the sound proofing leaves much to be desired. If you’re claustrophobic and/or a light sleeper this might not be the place for you.

2025-07-17 via Nuitee
M
Mahshid friends
10
Pros:

Great central hotel with great customer service. Would stay there again

2025-07-15 via Nuitee
S
Stathy family
8
Pros:

Safe quiet area

2025-07-11 via Nuitee
R
Romero
10
Pros:

This property and staff were excellent. Very convenient and walkable to most attractions

2025-07-03 via Nuitee