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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Snack bar
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Vending machine - snacks
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Fruits
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Shallow end
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Visual aids: Braille
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV in common areas
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Face masks for guests available
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Riverfront All-Suite Hotel
Located on the south bank of the Ohio River, the Embassy Suites Cincinnati - RiverCenter in Covington, Kentucky, offers a comfortable stay just minutes away from downtown Cincinnati.
Complimentary Breakfast and Evening Reception
Start your day right with a free breakfast and wind down in the evening with a complimentary reception, adding extra value to your stay.
Convenient Location to Top Attractions
With attractions like the Great American Ballpark, Newport Aquarium, and entertainment districts just a short walk or drive away, you'll have plenty to explore during your stay.
Book now for a memorable stay at Embassy Suites Cincinnati - RiverCenter!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible on site (reservation is not needed) and costs USD 12 per day.
Location
Guest Reviews
Big.. bright.. comforting..
When we first got there, there was an extremely ride gentlemen. Pretty much talked down to us. Computers were down but said that there was nothing he could do. (No pool, no way to give us passes for garage) we wee leaving for a concert so needed to freshen up after a 4 hour drive.
Not even 15 minutes later we were in restroom and cleaning up/getting ready and another worker said she was pretty sure computers are back up and she could help. She was super NICE, very helpful, gave us all kinds of info on things to do & places to eat. Yes we were there before 4 but asked for early arrival.. (I know it isn’t promised but certainly didn’t need to be rude)
We feel breakfast should be served a tad longer..
room smelled like meldew.. and air conditioner didn’t get very cold..
Feel 470.00 was way high for the way we were treated when we got there, the smell and air.. and breakfast being over so soon.. most likely wouldn’t stay at this location again. Price worth it if treated better!
The location
Everything was good.
Location was nice and food was also nice.
Check in was horrible waited over an hour for clean room that I had booked weeks in advance. Front desk was rude and not helpful at all.
Some good and some not so at this well located, riverfront, property convenient to both Covington and downtown Cincinnati.
They have done a nice job with this old style Embassy Suites. Rooms are up to date, large, clean and comfortable. Great shower, nice lobby bar, good views. Not impressed with the front desk team, they were professional but not warm and friendly, they were unconcerned when we raised issues with the TV service and room availability at check in, they didn’t have answers and did not seem empowered to solve problems. Breakfast was mixed, good one one day, ran out of coffee on the next. Banquet/ convention team was very friendly and accomodating. The omelette lady at breakfast was a true all star- everyone in my conference was talking about her. She is a true ambassador and her omelettes are top class. Overall ok stay, location supports the highish rate, but the front desk, the issues at check in, breakfast concerns, no intermittent broadcast tv outages, and a sticking door that you have to be sure is closed, do not support that rate. I would stay again for convenience but it wouldn’t be my first choice
the daily breakfast with made to order omelets and other hot breakfast items. The room was very nice, beds were very comfortable
Not being able to get our room until 10pm. We were told a power outage the day before disrupted operations.
Not being able to have access to the swimming pool
Clean and convenient to GAB. Just a short walk across the bridge. Nice breakfast included.
No cold water on the bathroom. The pool was closed. No dirty laundry bag. No toilet paper holder. Just general dirty room.
I like that the property was within walking distance of the stadium in Cincinnati.
I would not recommend this hotel.
Upon arrival, there were no luggage carts available, making it difficult to bring our belongings to the room. The reservation was for five people, yet the room was stocked with only three towels and did not include any washcloths or hand towels. When I contacted the front desk to request additional towels, I was told they would need time to “find some.”
The cleanliness of the room was also concerning. We found a fake fingernail in the room, and small black fuzzy objects continually appeared on both the sheets and in the bathroom throughout our stay. There was also a large gap under the room door, which impacted privacy and made the room feel less secure.
One of the most disappointing experiences occurred at the pool, where the pool attendant used inappropriate language and swore at children.
Overall, the stay fell well below expectations in terms of cleanliness, customer service, and basic accommodations. While we made it through the stay and didn’t die, I would not recommend this hotel to others and would not choose to stay here again.
Unfortunately, we didn’t take any pictures.
Free breakfast was nice!
Pool area was dirty.
The Staff were amazing
The room smelled of mold and old water and very outdated
Dirty and needs updating. However, lobby was beautiful, clean, and updated! We upgraded to a highest floor room, and were so excited! We were very dissapointed. I wouldn’t ever stay here again simply due to the uncleanliness.
Breakfast was outstanding and service desk employees were amazing
The soap, shampoo and conditioner scents weren't to my taste. The conditioner bottle fell off the small corner shelf and the cap came off and wouldn't close up again. The drain in the shower wasn't draining. Had pulled a bunch of hair out and it still didn't drain fast enough.
Bed was comfortable and front desk staff was friendly.
There was a strong smell of marijuana throughout the parking garage and elevators. Would have liked to see security in the parking garage to possibly curtail this. Found items in our room that were left behind by others which makes me wonder how well it was cleaned.
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