Embassy Suites Cincinnati - RiverCenter

Hotels
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Embassy Suites Hotels
7.3 (821 reviews)
10 East Rivercenter Boulevard , Covington , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Great location
Cons:
Cleanliness issues
Outdated rooms
Parking difficulties

Categories

Cleanliness
5.19
Several reviews noted moldy smells and dirty rooms, indicating poor cleanliness.
Service
8.16
Many reviews highlighted helpful and polite staff, though there were some procedural delays.
Location
8.7
Consistently praised for having a great location with nice views.
Room Quality
6.15
Rooms were described as outdated with maintenance issues, affecting overall comfort.
Amenities
7.68
Amenities received mixed reviews, with some positive aspects like the pool and bar.
Value for Money
6.64
Concerns over the quality versus price paid were noted in multiple reviews.
Food and Beverage
8.19
The breakfast and food quality were frequently praised.
Overall Experience
7.66
General sentiment indicated a decent experience, though with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 18:00

Property Description

Riverfront All-Suite Hotel
Located on the south bank of the Ohio River, the Embassy Suites Cincinnati - RiverCenter in Covington, Kentucky, offers a comfortable stay just minutes away from downtown Cincinnati.

Complimentary Breakfast and Evening Reception
Start your day right with a free breakfast and wind down in the evening with a complimentary reception, adding extra value to your stay.

Convenient Location to Top Attractions
With attractions like the Great American Ballpark, Newport Aquarium, and entertainment districts just a short walk or drive away, you'll have plenty to explore during your stay.

Book now for a memorable stay at Embassy Suites Cincinnati - RiverCenter!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

7.3
Based on 821 reviews
Cleanliness: 5.19
Service: 8.16
Location: 8.7
Room Quality: 6.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 7.66
M
Michele • family_with_children • us
9
2026-02-13 • via Nuitee
A
Annisha • family_with_children • us
1
It was not what I was expecting for 250 to celebrate my baby birthday and swim
Pros:

They breakfast was great everyone in kitchen was friendly. They check-in was terrible they didn’t have a room ready for us fora hr and then tried to change my room from double queen to something else wasn’t happy the guy tried tell me I booked thru a 3rd party. After they already took my money

Cons:

They was they gave us a room at 7 and then couldn’t even use the drink tickets. They tried to tell me they hold our stuff to swim cause they room wasn’t clean.

2026-01-31 • via Nuitee
V
Viviana • family_with_children • us
10
2026-01-27 • via Nuitee
G
Gary • couple • us
5
Pros:

Breakfast

Cons:

Checking in process was very slow. They would not check us in early. There was twenty people at the same time.
With only two desk workers.

2026-01-21 • via Nuitee
K
Kristy • family_with_children • us
10
Pros:

Everything was wonderful from checking in to checking out.

2026-01-20 • via Nuitee
D
Denna • family_with_children • us
7
Overall, it was a great trip and location.
Pros:

The breakfast buffet and omelettes were not as good as usual at our other Embassy stays.

Cons:

The staff wasn’t the friendliest and the room could have been cleaner. I had to move from our first room due to a strong bad smell.

2026-01-20 • via Nuitee
J
Jayme • extended_group • us
1
Wouldn't stay again
Pros:

Breakfast was great

Cons:

Room was not ready for check in 2 hours past the check in time which made us late to our function. Got to the room and smelled super musty.

2026-01-19 • via Nuitee
S
Sonya • family_with_children • us
8
It was ok.
Pros:

Breakfast was good. Room was comfy.

Cons:

Evening snacks were pitiful. Potato chips were an insult. At least you did have some tomatoes and celery. I stayed there last year for the gymnastics meet. The Friday evening snacks were wonderful! But not this year. When I asked the waiter if there was another table of appetizers (last year they had several tables), he told me that if I wanted more, I would have to order it from the menu because this was a restaurant.
I also hate that there is not an easy way to unload your car.

2026-01-19 • via Nuitee
N
Nick • solo_traveller • us
1
Pros:

The staff helped me with the issues I was having and allowed me to move rooms.

Cons:

The room wasn't clean. There were stains on the sheets. The carpet smelled like it had been wet and not cleaned. The bathtub had hair coming out of the drain and there was scum at the bottom of the shower. There were flies in the room and it was just dirty. So disappointed.

2026-01-19 • via Nuitee
T
Tonya Voegele • family_with_children • us
4
Pros:

Bed comfortable

Cons:

Dirty dishes in sitting area
No staff for a Saturday

2026-01-19 • via Nuitee
C
Cody • couple • us
10
Great service will come back to stay again.
Pros:

Pool was great breakfast was amazing

Cons:

N/A

2026-01-19 • via Nuitee
M
Michquel • extended_group • us
5
2026-01-09 • via Nuitee
W
Whitney Valentine • solo_traveller • us
8
2026-01-09 • via Nuitee
E
edwarddP7792YY • Family • Sewell, New Jersey
6
Great location, subpar room
Pros:

Great view of Cincinnati, nice lobby, good breakfast, and pleasant staff. The 2nd floor room was disappointing. The rug was worn and ripped by the door as if a dog was trying to dig his way out of the room. There were also a few little ants in the bathroom that we had to squish. I will remember not to ever stay again in any hotel that allows pets.

2026-01-06 • via Tripadvisor
S
Stephon • solo_traveller • us
8
Pros:

Staff was pleasantly, breakfast was awesome

Cons:

........

2026-01-02 • via Nuitee
D
Dilip • couple • us
5
Heating systems did not work properly
Pros:

Location

Cons:

Location and cleanliness and staff

2026-01-01 • via Nuitee
S
smith • extended_group • us
8
Pros:

Location, staff, scenery.

Cons:

Over crowded on weekend, not enough food out, on weekends, it's a hotel but I was told I could not eat food in the lobby that I brought from outside as though I was not lodging there by a woman bartender, and not matching price when being force to relocate from blue ash due ro construction when I booked this trip months in advance.

2026-01-01 • via Nuitee
S
Sarah • family_with_children • us
4
Outdated, Good food.
Pros:

Night reception and morning breakfast were good. The wait staff was friendly and helpful.

Cons:

Arrived around 6 PM and our room still wasn't ready. Waited an additional hour.
Overall the place had a dusty smell- can't quite pinpoint, but the air was so dry it was difficult to sleep. The room temperature was set and we could not adjust it.

2025-12-29 • via Nuitee
9
97KarenA • Family • Saint Louis, Missouri
6
Mixed feelings on this hotel
Pros:

Good location if want to be close to Cincinnati. The food and beverage staff were very kind, pleasant and helpful. . No complaints with front desk staff they were courteous and tried to assist us. Our disappointment was with housekeeping staff. Our room was not serviced over our 6 day stay despite us asking several times. We had to go to desk to obtain clean towels. We realize it was a holiday week but it's very disappointing to be promised to have the room attended to only to return and find nothing done. Very few towels available in pool area. We probably will not stay here again

2025-12-27 • via Tripadvisor
K
Kenneth or Teresa • family_with_children • us
10
Beautiful views. Staff are amazing and facility is comfortable and clean. Excited to return!
Pros:

Clean facilities in a great location with beds that are great!

Cons:

None

2025-12-23 • via Nuitee