Embassy Suites Cincinnati - RiverCenter

Hotels
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Embassy Suites Hotels
7.3 (914 reviews)
10 East Rivercenter Boulevard , Covington , US
+1 859-261-8400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Great location
Cons:
Cleanliness issues
Outdated rooms
Parking difficulties

Categories

Cleanliness
5.19
Several reviews noted moldy smells and dirty rooms, indicating poor cleanliness.
Service
8.16
Many reviews highlighted helpful and polite staff, though there were some procedural delays.
Location
8.7
Consistently praised for having a great location with nice views.
Room Quality
6.15
Rooms were described as outdated with maintenance issues, affecting overall comfort.
Amenities
7.68
Amenities received mixed reviews, with some positive aspects like the pool and bar.
Value for Money
6.64
Concerns over the quality versus price paid were noted in multiple reviews.
Food and Beverage
8.19
The breakfast and food quality were frequently praised.
Overall Experience
7.66
General sentiment indicated a decent experience, though with significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 18:00

Property Description

Riverfront All-Suite Hotel
Located on the south bank of the Ohio River, the Embassy Suites Cincinnati - RiverCenter in Covington, Kentucky, offers a comfortable stay just minutes away from downtown Cincinnati.

Complimentary Breakfast and Evening Reception
Start your day right with a free breakfast and wind down in the evening with a complimentary reception, adding extra value to your stay.

Convenient Location to Top Attractions
With attractions like the Great American Ballpark, Newport Aquarium, and entertainment districts just a short walk or drive away, you'll have plenty to explore during your stay.

Book now for a memorable stay at Embassy Suites Cincinnati - RiverCenter!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

7.3
Based on 914 reviews
Cleanliness: 5.19
Service: 8.16
Location: 8.7
Room Quality: 6.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 7.66
M
Mark • family_with_children • us
6
2026-10-26 • via Nuitee
F
Francisco • family_with_children • us
8
Muito boa e prática. Ótimo custo benefício.
Pros:

Localização e custo benefício. O omelete do café da manhã estava muito bom!

Cons:

A cama mais sofá cama ficou pequeno para 4 pessoas, mas ainda valeu o custo benefício.

2026-10-26 • via Nuitee
A
Andrea • couple • us
9
The folks that work there are friendly. Customer service is great. Wonderful breakfast.
Pros:

Location was great

Cons:

Water pressure in the shower

2026-10-15 • via Nuitee
A
Angela • couple • us
3
Pros:

Location

Cons:

Left some property and called within an hour of leaving and still have never received my left items or a call back

2026-10-14 • via Nuitee
K
Kathy • family_with_children • us
10
The visit was for the zoo and aquarium which were spectacular! The hotel was in the perfect location
Pros:

The breakfast was bad the food wasn’t fresh tasting. The sausage was dry and overcooked as well as the eggs. The bananas were rotten with brown on them. The oatmeal was too pasty.
The kids loved the waffles though..
the bed was very comfortable

Cons:

Read above , also the carpet in the room was terribly stained. Could it possibly be shampooed? The towels were stiff.

2026-10-12 • via Nuitee
J
James • family_with_children • us
7
Got too many different answers to our questions at the front desk.
Pros:

Choices were very good.

Cons:

We were there had NO TOWEL CHANGE. Not good

2026-10-11 • via Nuitee
M
Myra • couple • us
8
Convienent location, friendly staff, great price
Pros:

The proximity to the walking bridge for our sports venue

Cons:

Our room 701 was quite musty and there was visible mold on the wall at an air register (not sure if it was supply or return)

2026-09-18 • via Nuitee
W
Wesley • solo_traveller • us
4
Pros:

Was clean

Cons:

Go to the Marriott next door instead trustme

2026-09-13 • via Nuitee
J
Janie • family_with_children • us
8
I’m believe if you are staying at a hotel you shouldn’t be charged a nightly rate
Pros:

Location & view

Cons:

I had to pay 60.00 to park at our hotel for 2 nights.

2026-09-12 • via Nuitee
R
Roger • solo_traveller • us
9
2026-09-10 • via Nuitee
J
Johnson • family_with_children • us
5
2026-09-09 • via Nuitee
F
Frank • solo_traveller • us
10
Ballpark visit
Pros:

Convenient location to Great American Ballpark.

2026-09-06 • via Nuitee
T
Tracy • family_with_children • us
4
Pros:

The breakfast was great, and we loved the view from the room. We watched the fireworks out of our window.

Cons:

The showerhead blasted water out in the floor ended up getting wet. We needed extra towel towels, and people at the front desk never answered. Also, we needed a pillow for the couch, and when I went down to the desk and finally found someone, she told me there were no more pillows. The room smelled musty, the carpet is old. The rooms need an upgrade.

2026-09-06 • via Nuitee
M
Mildred • solo_traveller • us
10
2026-09-04 • via Nuitee
J
Jason • couple • us
10
Great stay all around.
Pros:

Close to event and restaurants

Cons:

The had awful beds it was like sleeping on rocks.

2026-09-03 • via Nuitee
K
Kelner • solo_traveller • us
10
2026-08-31 • via Nuitee
B
Billie • extended_group • us
2
Cons:

It smelled
We had to check in late they didn’t have no rooms cleaned by 5 pm
After we got checked in we left came back couldn’t get in our room till 3 am

2026-08-31 • via Nuitee
M
Michael • extended_group • us
3
I would not choose to stay here again when compared to other embassy suites properties
Pros:

Good location

Cons:

Condition of the property
Old- needs renovation
Uncaring and inattentive service
Entry is very uninviting

2026-08-30 • via Nuitee
H
Hull • solo_traveller • us
8
Cons:

You have to pay for parking to stay at this hotel.

2026-08-29 • via Nuitee
A
Alisa • family_with_children • us
6
Does not live up to Embassy standards
Pros:

Location was great. Breakfast was excellent. Rooms were comfortable.

Cons:

Our shower had a glob of tiny hairs stuck in the drain that would come out and go back in every time you turned the shower on. The bathroom had a big burn mark in the middle of the floor that looked like someone had a campfire in the middle of the room. All the towel racks fell off the wall as soon as you touched them.
The man at the restaurant was super nice but incredibly overwhelmed with the crowd. He was working by himself and had a full house. More staff would have been helpful.
The setup to get to the main lobby is confusing and no signage to help find the way.

2026-08-29 • via Nuitee