Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Packed lunches
Non-smoking throughout
Board games/puzzles
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Food quality
Cons:
Dated rooms

Categories

Cleanliness
9.25
Many reviews highlight the hotel's cleanliness with phrases such as 'very clean room' and 'spotlessly clean'.
Service
9.25
Numerous mentions of friendly and professional staff contribute to a positive sentiment.
Location
9.25
Several reviews praise the hotel's great location, being close to the seafront and town.
Room Quality
8.25
Some reviews mention the rooms being dated but overall clean and cozy.
Amenities
8.75
Amenities like breakfast and parking are praised, contributing positively to the experience.
Value for Money
8.75
Many reviews mention that the hotel provides good value for the prices charged.
Food and Beverage
9.25
Breakfast offerings received high praise in multiple reviews.
Overall Experience
9.25
Overall sentiment is very positive with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:14

Property Description

Charming Family-Run Hotel with Great Restaurant
Located on Whitby’s West Cliff, this elegant 3-star hotel offers comfort and hospitality within walking distance of the town centre.

Private On-Site Car Park
Guests can enjoy the convenience of a private car park available for an additional cost, ensuring a stress-free stay.

Tastefully Decorated En Suite Rooms
Each room is furnished to high standards and equipped with modern amenities including a TV, radio, telephone, hairdryer, and tea/coffee making facilities.

Indulge in traditional English cuisine at the Fairfield Restaurant, where daily-prepared dishes are served alongside delightful speciality desserts.

Book now to experience a delightful stay at our charming hotel in Whitby!

Important information:

Please note that the hotel does not accept American Express cards. If you use an American Express card to guarantee your booking, you will be contacted for alternative card details, or the booking will be canceled.

To enter and exit the car park a key will be required, this can be collected from reception.

Please note, the property are strict with their nonrefundable policy therefore, free cancelations or refunds will not be accepted under any circumstance.
Admin fees may be applicable for any modifications made for out of policy bookings and nonrefundable's.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1879 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
T
Tracey couple gb
7
2026-03-21 via Nuitee
S
sharron couple gb
10
All the staff were so helpful, polite and hard working, the food was amazing and you didn’t go hungry, the choice of foo
Pros:

The property was very clean, all the rooms were kept in prestige condition, the property is very spacious too.

Cons:

I can honestly say that there was nothing I didn’t like about the property

2026-03-21 via Nuitee
C
Carl extended_group gb
8
Pros:

Very good

2026-03-20 via Nuitee
N
Nathan solo_traveller gb
10
The overnight stay was exceptional value and we will stay here agin in the future.
Pros:

The location was very convenient. We had everything we needed in the room and the breakfast service and food was exceptional.

Cons:

Everything was just fine

2026-03-19 via Nuitee
M
Morris solo_traveller gb
10
2026-03-19 via Nuitee
J
Julie couple gb
9
2026-03-17 via Nuitee
L
Laura solo_traveller gb
10
Peaceful, made to feel welcome by the staff.
Pros:

Clean, friendly staff, excellent food and peaceful.

Cons:

Nothing

2026-03-17 via Nuitee
J
Julie couple gb
10
1st visit to whitby
Pros:

The staff were extremely happy in their employment which made us feel happy as well. The premises were extremely clean well done to the cleaners

Cons:

Noth

2026-03-17 via Nuitee
R
Raymond couple gb
8
Suited our needs perfectly
Pros:

Staff were excellent!

2026-03-16 via Nuitee
G
George couple gb
9
Classic seaside stay
Pros:

Friendly, warm traditional hotel. Nice staff, breakfast was great, and the location was a nice downhill walk into town (but a slight uphill back).

2026-03-16 via Nuitee
G
Gordon Johnston solo_traveller gb
10
Old school carm and beauty
Pros:

Just WOW. What an amazing experience. This is like going back in time I really don't know how to explain it. The staff look after your every need, they have manors that were lost years ago. The tables are set out in silver service, the clocks chime on the walls. My friend says the restaurant is like the titanic ( without the obvious problems ) . The entire hotel is spotless the beds and pillows are comfortable , it is quiet, warm and like a big wrap of friendliness. A 2 minute walk to a lovely beach. I have stayed at some lovely places but this is a real life Yorkshire hug of a a gaff. Loved it .

Cons:

PERFECT 👌

2026-03-15 via Nuitee
P
Peter couple gb
10
Excellent all round
Pros:

A traditional b and b which was of a very high standard.

Cons:

Everything was excellent with a lovely modern room but only concern was the lack of pressure on the shower but didn't cause us any real concern .

2026-03-14 via Nuitee
M
Marylyn solo_traveller gb
10
Pros:

So comfortable and breakfasts are delicious. Waitress service . Old fashioned in the nicest possible way. So relaxed. Loved it. Will return

Cons:

There was nothing to dislike.

2026-03-13 via Nuitee
B
brian couple gb
9
2026-03-13 via Nuitee
K
Kathryn Bower solo_traveller gb
9
Pros:

Traditional English hotel, caring professional staff, silver service restaurant, excellent breakfast 😊

2026-03-13 via Nuitee
P
Philip couple gb
10
Pros:

Spotlessly clean, food excellent, staff welcoming, friendly and efficient

2026-03-12 via Nuitee
K
Kim solo_traveller gb
9
2026-03-12 via Nuitee
S
Sharon couple gb
10
Pros:

Lovely place,would definetly recommend

Cons:

Nothing

2026-03-10 via Nuitee
D
David couple gb
5
In need of a general update and shower improvements.
Pros:

Good size room with good heating (we were there in March) and new carpet. Tea and coffee were available as was refrigerated Milk if needed from reception. The Breakfast staff were helpful and attentive and there were proper spoons for the grapefruit.

Cons:

The shower in our room on the second floor delivered a low pressure dribble and the bathroom door didn't clear the new carpet. Generally the furniture was very tired and net curtains made the room very dated.

2026-03-10 via Nuitee
V
Val couple gb
9
Pros:

Very pleasant and helpful staff. Excellent breakfast. Good location.

Cons:

TV too small.

2026-03-09 via Nuitee