Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Packed lunches
Non-smoking throughout
Board games/puzzles
Kid meals
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Location
Food quality
Cons:
Dated rooms

Categories

Cleanliness
9.25
Many reviews highlight the hotel's cleanliness with phrases such as 'very clean room' and 'spotlessly clean'.
Service
9.25
Numerous mentions of friendly and professional staff contribute to a positive sentiment.
Location
9.25
Several reviews praise the hotel's great location, being close to the seafront and town.
Room Quality
8.25
Some reviews mention the rooms being dated but overall clean and cozy.
Amenities
8.75
Amenities like breakfast and parking are praised, contributing positively to the experience.
Value for Money
8.75
Many reviews mention that the hotel provides good value for the prices charged.
Food and Beverage
9.25
Breakfast offerings received high praise in multiple reviews.
Overall Experience
9.25
Overall sentiment is very positive with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:14

Property Description

Charming Family-Run Hotel with Great Restaurant
Located on Whitby’s West Cliff, this elegant 3-star hotel offers comfort and hospitality within walking distance of the town centre.

Private On-Site Car Park
Guests can enjoy the convenience of a private car park available for an additional cost, ensuring a stress-free stay.

Tastefully Decorated En Suite Rooms
Each room is furnished to high standards and equipped with modern amenities including a TV, radio, telephone, hairdryer, and tea/coffee making facilities.

Indulge in traditional English cuisine at the Fairfield Restaurant, where daily-prepared dishes are served alongside delightful speciality desserts.

Book now to experience a delightful stay at our charming hotel in Whitby!

Important information:

Please note that the hotel does not accept American Express cards. If you use an American Express card to guarantee your booking, you will be contacted for alternative card details, or the booking will be canceled.

To enter and exit the car park a key will be required, this can be collected from reception.

Please note, the property are strict with their nonrefundable policy therefore, free cancelations or refunds will not be accepted under any circumstance.
Admin fees may be applicable for any modifications made for out of policy bookings and nonrefundable's.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2076 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
C
Christine • family_with_children • gb
10
2026-06-20 • via Nuitee
B
Barbara • solo_traveller • gb
10
Pros:

Close to west cliff facilities.

Cons:

Nothing

2026-06-19 • via Nuitee
C
Christine • solo_traveller • gb
9
Pros:

This is a lovely holiday hotel. Very clean and comfortable. The evening meal was very good and value for money.

Cons:

Nothing to dislike at all.

2026-06-18 • via Nuitee
J
Julie • solo_traveller • gb
9
Lovely hotel in good location
Pros:

Comfortable hotel in good location. Close enough to centre of Whitby but far enough away from the bustle.

Cons:

Nothing to dislike

2026-06-16 • via Nuitee
D
Don • extended_group • gb
8
I'd be happy to stay there again.
Pros:

The room was a standard twin room, clean and reasonably furnished.
The bathroom was small but adequate for a short stay.
Full waitress service at breakfast was very good, the breakfast itself, not the best I've had, but more than adequate.
15 minutes walk along the promenade to get into the town centre, finer for my group, but seem would need a taxi.

Cons:

Really, it was all pretty much as expected, a bigger bar with more draft beer and cider choices would've been nice.

2026-06-15 • via Nuitee
G
Graham • couple • gb
9
2026-06-14 • via Nuitee
G
George • solo_traveller • gb
10
Excellent
Pros:

Attention to detail and the warm and friendly atmosphere and great staff

Cons:

Nothing every was fine

2026-06-14 • via Nuitee
A
Allan • couple • gb
6
Pros:

Location and staff

Cons:

Beds!!!

2026-06-12 • via Nuitee
C
Cristiana • solo_traveller • it
10
Carino e accogliente
Pros:

Atmosfera intima, parcheggio, ottima colazione

Cons:

Un po' lontano a piedi dal centro

2026-06-12 • via Nuitee
B
Bronwen • extended_group • gb
6
Very brief one night but comfortable with great food
Pros:

Location and parking was just across the road. Breakfast was delicious and the local kippers stunning! Staff were lovely and chatted away.

Cons:

A bit tired - small corridors and rather old fashioned.

2026-06-08 • via Nuitee
S
Susan • extended_group • gb
10
3 night stay with friends for 60’s weekend greeted by friendly staff and had great weather ! .
Pros:

Location
Parking
Friendly and helpful staff
Cleanliness

Cons:

N/A

2026-06-08 • via Nuitee
D
Daniel • solo_traveller • gb
8
Would recommend
Pros:

The breakfast was really good

Cons:

Slightly overpriced

2026-06-07 • via Nuitee
O
O7606OFjohns • Couples
10
Very excellent stay.
Pros:

Although we stayed just the one night in the Saxonville (only because we were en route to Norfolk) we thought the hotel was excellent. Our room was spacious, well appointed and tastefully decorated. Our evening meal in the restaurant was superb and extremely good value and the ‘waited’ service at breakfast was a pleasant departure from the serve yourself buffet-style serveries you find in larger but not necessarily as nice hotels. Breakfast was excellent by the way. Further the staff were extremely pleasant and informative. We would not hesitate returning to the Saxonville if ever we are in Whitby again.

2026-06-06 • via Tripadvisor
H
Hazel • couple • gb
10
This was an unpretentious, immaculately presented, well run hotel. Dinner and breakfast service excellent. Lovely st
Pros:

Immaculate score on all accounts: service, cleanliness, airy, dinner, breakfast. Absolutely no negative comments.

Cons:

Nothing

2026-06-06 • via Nuitee
H
hilary • solo_traveller • gb
10
2026-06-06 • via Nuitee
P
Peter • couple • gb
9
Spotlessly clean hotel. Staff wonderful - and unusually these days silver service - just sit down and relax at meal time
Pros:

Standards have been maintained over the 20+ years that we have been staying at the hotel

2026-06-04 • via Nuitee
K
KEITH • couple • gb
9
Very relaxing holiday.
Pros:

Loved table service, it gives a sense of caring and friendly service.

Cons:

Evening meals could be earlier.

2026-06-03 • via Nuitee
R
Russell • couple • gb
8
Old school hotel but clean, small rooms and minimalist facilities. Good shower but very small bathroom too.
Pros:

Breakfast was good but a bit formal although friendly. Close to cliff for a walk into town.

Cons:

Constant beeping at night from outside, didn’t get a wink of sleep.

2026-06-02 • via Nuitee
A
Allan • couple • gb
10
First visit to Whitby
Pros:

Location and Friendly Staff

Cons:

A bit far out if you had mobility issues

2026-05-31 • via Nuitee
A
Anita • couple • gb
10
2026-05-30 • via Nuitee