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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Bar
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Golf course
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
Categories
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Property Description
Charming Family-Run Hotel with Great Restaurant
Located on Whitby’s West Cliff, this elegant 3-star hotel offers comfort and hospitality within walking distance of the town centre.
Private On-Site Car Park
Guests can enjoy the convenience of a private car park available for an additional cost, ensuring a stress-free stay.
Tastefully Decorated En Suite Rooms
Each room is furnished to high standards and equipped with modern amenities including a TV, radio, telephone, hairdryer, and tea/coffee making facilities.
Indulge in traditional English cuisine at the Fairfield Restaurant, where daily-prepared dishes are served alongside delightful speciality desserts.
Book now to experience a delightful stay at our charming hotel in Whitby!
Please note that the hotel does not accept American Express cards. If you use an American Express card to guarantee your booking, you will be contacted for alternative card details, or the booking will be canceled.
To enter and exit the car park a key will be required, this can be collected from reception.
Please note, the property are strict with their nonrefundable policy therefore, free cancelations or refunds will not be accepted under any circumstance.
Admin fees may be applicable for any modifications made for out of policy bookings and nonrefundable's.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
I stayed here with my father as part of our road trip around the North East and Yorkshire. The place has a charm to it. Some reviewers are saying its old fashioned but i rather think that the hotel intends to be like classy hotels of the past. The staff are friendly, attentive and professional. The best part for me was the excellent breakfast with friendly staff operating full waitress service. So nobody needed to get up and get anything just sit and relax. The breakfast area had a certain class to it. yes like going back in time but in a good way. The room was good and comfortable too. The hotel is situated only about 2 minutes walk from the promenade area and a 10 minute or so gentle stroll down the promenade to the town centre. There is also a little private car park opposite the property. Perfect for what we needed i would recommend and stay again :) Lee
Bedroom a good size, breakfast good, and carpark a bonus.
The bedroom and communal areas need updating. Wifi not good in bedroom. Towels in bathroom well worn, no small luxury items, hotel overpriced.
Room is spotlessly clean and extremely comfortable and well appointed.
Dining room is wonderful. Breakfast is fantastic. Lovely staff, all table service, nothing is too much trouble, service and quality of food is 5*.
This is a wonderful property. It is a 5 to 10 minute stroll into the centre of Whitby so is quiet yet a very convenient location.
Hotel has a private carpark which is also a big bonus.
Nothing
Total trip back in time, rooms are 1980’s but don’t that put you off, clean comfy and the TV is almost modern. The service is second to none! I’ve been in 5 star that could learn from this place! Especially the catering staff good old fashioned service.
Lovely room with a large bath, excellent dinner and breakfast
Lovely staff breakfast was lovely
Nothing all good
Good location, Very pleasant staff, clean and good parking.Very comfortable bed and nice bathroom . Great breakfast and dinner service and choices good
All good
Lovely clean tidy room and a well rested sleep but the cherry on the top of cake was the breakfast experience…..
From the moment you step into the breakfast room, you’re transported back to a time when breakfast was a truly special occasion. It captures the charm and elegance of traditional hotel dining that, sadly, so many places have now lost.
The service was impeccable—courteous, professional and genuinely warm. Instead of the now all-too-common self-service buffet, we were treated to classic table service by attentive waitresses, which made the whole experience feel relaxed and personal.
Every detail had been carefully considered. The tables were beautifully laid with crisp linen tablecloths, silver-plated cutlery and elegant serving pots, creating a wonderfully refined atmosphere. Freshly made toast was brought to the table, adding another thoughtful touch that made us feel genuinely looked after.
It wasn’t just breakfast; it was an experience.
A heartfelt thank you to all of the staff for such a wonderful start to the day. You should be incredibly proud of what you offer. It’s a rare pleasure to find a hotel that still values and delivers this level of traditional hospitality.
There was plenty of choice for the breakfast
Couldn’t fault anything
Very clean.
Easy to walk into Whitby town.
Rather old fashioned in our view.
Full waiter service at breakfast felt very strange and would prefer to only have this for cooked items.
Very noisy seagulls woke us early.
Ruhige Atmosphäre und Lage!
Traditional English hotel friendly staff excellent breakfast service was brilliant the staff are a credit to the hotel
Nothing
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