Fairfield Inn Tuscaloosa

Erica, the manager was terrible. The toilet didn’t work and we were not able to switch rooms. The room was absolutely filthy with mold everywhere.

Property is not a Marriott owned property which explains the condition of the hotel.

The tub was so filthy that I refused to take a shower. It might be stained or old but should be replaced.

The curtains were torn.

The tv was screwed down to the furniture.

The towels weren’t the best, could use replacing.

The beds didn’t have skirts just the box springs showing.

The door number was written on a piece of paper on my room and several others.

The hallway needed vacuuming.

Makes me rethink on staying in a Marriott property in the future, especially if it is a franchise! We have a Bonvoy account too!!

Old. In serious need of an upgrade. Not worth the $150 we paid. Room was ok clean. Furnishings fairly beat up. Bare bones amenities. Breakfast: cold "hot" water for tea; coffee also cold, usual complimentary breakfast fare. Ok for 1 night with a very late arrival and too tired to look for anything else. Much farther from highway entrance than we realized. Highway is right next door, on the other side of a fence, so loud traffic all night, but no entrance near the hotel. Staff was nice.

You will regret staying here. Wifi will not connect, read the other reviews! Dirty rooms and absolutely no customer service. Stay somewhere else!

Not great, very limited items

We were not happy with our stay. The rooms were very small, the beds were small but what was most disappointing was how dirty it was. There was hair on the bathroom floor, in all corners, hair around the toilet and toilet seat, the mattresses were half exposed without covers, the bath tub floor was dirty. We will not be back.

Stayed here because we got last minute tickets to go to an Alabama game and were desperate to find a room. Charged us a ridiculous rate for a 2 star room that smelled like animals had stayed there. Tub did not drain. Description says the hotel is along the banks of the river. They are not close to the river. Left a charger plugged into the wall and realized it an hour after we left. We called to ask them to mail it. Staff reported there was no charger. We also had a billing issue that they overcharged our card ( on top of the already ridiculous rate) we are still trying to resolve with the Better Business Bureau. This place is not worth the trouble.

Front counter staff were nice but that’s where it ends. I made reservations online through the hotels website, not a third party. The room charge showed up on my credit card bill a day before checkout for $200 more a night than I booked it for. The front desk said they couldn’t help because I booked online. The number I called for Marriott said they could not do anything. This hotel seemed to be one big scam. There was mold in the bathroom and the room smelled like a wet dog. Even with all of this, I would have normally not complained but when I was overcharged for the room, it was like a slap in the face. A phone charger was also taken from our room and again, the front desk said they could do nothing. I have travelled to 4 states in the last 3 months, staying in mostly Marriott hotels and have never experienced anything like this. DO NOT GO TO FAIRFIELD INN IN TUSCALOOSA! You’ve been warned.

Indoor pool

Room was a bit dated, but very clean. Staff was helpful and breakfast had adequate choices. Overall a good stay with a well priced room.

Yes

Hotel appears old and worn. Staff extremely friendly and informative. Parking easy air-conditioning worked well.