Hilton Garden Inn Dublin City Centre

Hotels
Hilton Garden Inn
8.6 (4226 reviews)
Custom House Quay Dublin 1 , Dublin , ie

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Disorganized breakfast
Inconsistent restaurant service

Categories

Cleanliness
8.24
Several reviews mention cleanliness positively, but breakfast issues impacted overall sentiment.
Service
9.21
Numerous mentions of friendly and helpful staff, especially Lateef, contribute to a very positive perception.
Location
9.25
Consistently highlighted as great, with convenience to city center and theatres.
Room Quality
8.7
Guests found rooms comfortable and clean, adding to overall satisfaction.
Amenities
8.73
Adequate amenities mentioned, no major complaints.
Value for Money
8.19
Slight concerns about breakfast quality affecting overall value perception.
Food and Beverage
7.74
Breakfast was disorganized and crowded as mentioned in reviews.
Overall Experience
8.71
Positive overall sentiment despite some issues, indicating a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:53

Property Description

Luxurious Accommodations with Stunning River Views

Contemporary Comfort: Hilton Garden Inn Dublin City Centre offers spacious guestrooms with modern amenities including power showers, flat-screen TVs, and workspaces.

Convenient Location: Situated in the newly developed Dockland area, the hotel is within walking distance of top attractions like the EPIC Ireland museum and Bord Gais Theatre.

Dining Excellence: Indulge in a wide selection of snacks and meals at the on-site restaurant, complemented by specialty coffees from Costa Coffee. Unwind at the stylish bar offering a fine selection of spirits and wines.

Ready to experience luxury and convenience in Dublin City Centre? Book your stay at Hilton Garden Inn now!

Important information:

Please contact the hotel directly if any changes to the reservation need to be made after 14:00 on the day of arrival.

Please note that breakfast and Dinner charges apply for children between the ages of 12 and 17.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 19 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 4226 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
J
Jaroslav extended_group cz
7
Pros:

Milý a usměvavý personál

Cons:

Koupelna odpovídá tak max 3 hvězdy a velmi úzké postele pro dva dospělé.

2026-06-20 via Nuitee
R
rahuldK504ZM Business
10
Good business hotel
Pros:

A very good business hotel. Clean, efficient. Friendly staff, available and attentive at the front desk. Rooms are decent size, quiet and with black out curtains. Great location, next to the river, nice view, walking distance to my office. Good coffee available at the lobby cafe. Decent breakfast buffet in the lobby, but not with good coffee. Instant coffee in the room.

2026-06-19 via Tripadvisor
J
Joanne couple gb
10
2026-06-18 via Nuitee
M
Mieczysław solo_traveller pl
10
2026-06-16 via Nuitee
C
CLAUDIA solo_traveller it
7
Pros:

Posizione

Cons:

Camera progettata per persone con disabilità che non ho chiesto. Doccia a pavimento che si allaga, lavandino e letto bassi. Porta comunicante con altra stanza, si sentono rumori e voci

2026-06-16 via Nuitee
M
Mary Kivlehan solo_traveller ie
10
2026-06-15 via Nuitee
J
Jordan extended_group ie
9
Place was clean with good breakfast
Pros:

The Location

Cons:

None

2026-06-15 via Nuitee
S
Sigurd couple ie
9
Cons:

Parking has to be pre-booked, but the email with this I formation only arrived 1 hour before check-in, which was too late.

2026-06-15 via Nuitee
E
Edita couple ie
9
Pros:

Clean, very good location

Cons:

Nothing.

2026-06-15 via Nuitee
R
robert solo_traveller pl
8
2026-06-15 via Nuitee
D
Davide solo_traveller it
8
Pros:

Ottima posizione, ottima colazione

Cons:

Stanze piccole, bagno piccolissimo

2026-06-14 via Nuitee
Δημήτρης solo_traveller gr
8
2026-06-14 via Nuitee
S
Suzanne couple us
10
2026-06-14 via Nuitee
C
Carole couple gb
8
2026-06-14 via Nuitee
O
O4894WFharryk Family
10
Exceptional Service
Pros:

My wife and I recently experienced a wonderful three night stay at the Hilton Garden Inn in Dublin. The distinguishable feature was the genuine concern and service the staff provided. Two individuals at the front desk, Betty and Lateef, were extremely polite and attentive. We will be checking back into the hotel within the next few days reinforcing our appreciation.

2026-06-13 via Tripadvisor
K
kaylak922 Solo travel Murfreesboro, Tennessee
10
Close to the city
Pros:

Hotel close to the river and close to public transportation. Also easy to get an uber as they can stop right outside the front doors. Train station is about a 5 min walk. Hotel was clean and far enough away from the nightlife but not so far that you felt disconnected. If you're not into Hotel coffee there are two coffee shops located about a 5 min walk away.

2026-06-12 via Tripadvisor
G
Grace couple gb
5
Could have a more positive stay if some staff learned how to be kind and friendly to guests. Wouldn’t come back for this
Pros:

The property was convenient to the city centre, hotel was also clean. Breakfast was nice.

Cons:

Staff were rude and unfriendly. First impression was a staff member who never made eye contact the whole way through check in. Seemed like he has just woken up or didn’t want to be there. Bar staff laughed when asked if they could make a general cocktail such as a bramble. Was made to feel embarrassed for asking so left and went elsewhere.

2026-06-12 via Nuitee
D
DAISUKE solo_traveller jp
10
2026-06-12 via Nuitee
I
Idil extended_group se
1
Bad service, confused staff,
Pros:

Near the CCD

Cons:

Not so clean

2026-06-12 via Nuitee
X
Xiaoming solo_traveller us
8
2026-06-11 via Nuitee