Hilton Garden Inn Dublin City Centre

Hotels
•
Hilton Garden Inn
8.6 (3961 reviews)
Custom House Quay Dublin 1 , Dublin , ie

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Disorganized breakfast
Inconsistent restaurant service

Categories

Cleanliness
8.24
Several reviews mention cleanliness positively, but breakfast issues impacted overall sentiment.
Service
9.21
Numerous mentions of friendly and helpful staff, especially Lateef, contribute to a very positive perception.
Location
9.25
Consistently highlighted as great, with convenience to city center and theatres.
Room Quality
8.7
Guests found rooms comfortable and clean, adding to overall satisfaction.
Amenities
8.73
Adequate amenities mentioned, no major complaints.
Value for Money
8.19
Slight concerns about breakfast quality affecting overall value perception.
Food and Beverage
7.74
Breakfast was disorganized and crowded as mentioned in reviews.
Overall Experience
8.71
Positive overall sentiment despite some issues, indicating a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:53

Property Description

Luxurious Accommodations with Stunning River Views

Contemporary Comfort: Hilton Garden Inn Dublin City Centre offers spacious guestrooms with modern amenities including power showers, flat-screen TVs, and workspaces.

Convenient Location: Situated in the newly developed Dockland area, the hotel is within walking distance of top attractions like the EPIC Ireland museum and Bord Gais Theatre.

Dining Excellence: Indulge in a wide selection of snacks and meals at the on-site restaurant, complemented by specialty coffees from Costa Coffee. Unwind at the stylish bar offering a fine selection of spirits and wines.

Ready to experience luxury and convenience in Dublin City Centre? Book your stay at Hilton Garden Inn now!

Important information:

Please contact the hotel directly if any changes to the reservation need to be made after 14:00 on the day of arrival.

Please note that breakfast and Dinner charges apply for children between the ages of 12 and 17.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 19 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3961 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
J
Jahangir • couple • ie
8
2026-03-07 • via Nuitee
R
Ramesh • family_with_children • at
8
2026-03-07 • via Nuitee
M
Marguerite • couple • ie
8
Perfect for our stay
Pros:

Good location, easy walk to Convention Centre and O’Connell street. Very clean. Great Staff

Cons:

No shower cap! Otherwise everything great

2026-03-06 • via Nuitee
A
Andrea • extended_group • sk
9
2026-03-05 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
2026-03-05 • via Nuitee
E
Edesa Beatriz • couple • es
10
La recepción que nos realizó Marta
Pros:

En lo que llegamos nos atendió una chica madrileña llamada Marta creo que Navarro, con gafas, pelo liso muy largo. No había escrito porque no me funcionaba la página y quise insistir por lo bien que nos atendió. Muchísimas gracias. Nosotros fuimos en el puente de diciembre del 6 al 8. Muy cómodo y limpio

Cons:

Nos gustó todo

2026-03-05 • via Nuitee
M
Maksummemories • family_with_children • ie
9
Pros:

Very clean, very quiet room, super breakfast

Cons:

Nothing

2026-03-04 • via Nuitee
A
Allison • couple • us
7
Clean, comfortable & reasonably priced hotel in great location in Dublin! Thank you!
Pros:

Overall we had a great stay! I was in town with my Fiance for a work trip but we extended to stay and explore over the weekend. We initially booked an air b&b but found it was much further outside of the city than we thought. I was able to easily book the hotel within 24 hours of check-in and the rate was very favorable. Staff was very welcoming upon check-in and a room was even ready for us early which was great. The cafe in the lobby had wonderful latte's and the bar had a great selection of in room dining options. Location is honestly top notch and within walking distance to most of downtown Dublin! Would stay here again for sure.

Cons:

The only issue we encountered was with the washing machine. We had been in Dublin for 10 days so really needed to do a load of laundry. The washer we used ended up being broken, but because there was no sign on it, we didn't know that. Our clothes ended up getting stuck in the washing machine and it took maintenance over an hour to get it out. It was a Sunday night and we were leaving the following morning (and that Monday happened to be a holiday in Ireland), so when Maintenance said they would have to call the company who made the washing machine to come out, we knew that was not an option because he said they would be able to come out on Tuesday. I cannot remember the gentleman's name unfortunately, I think it started with a "G", but he was so helpful in getting our clothes out of the washer for us! I could tell he was frustrated but he stayed calm the whole time. We had so many clothes in there so leaving them behind was not an option. Simply put, while convenient for several guests, I would remove laundry facilities from the list of accommodations until the hotel is able to purchase more up-to-date equipment.

2026-03-04 • via Nuitee
S
Séverine • extended_group • fr
8
2026-03-03 • via Nuitee
R
Ramon Ernesto Bayurk • extended_group • ar
7
2026-03-03 • via Nuitee
F
françois • couple • fr
8
dublin sans pluie: perfect!
Cons:

petit déjeuner un peu trop cher

2026-03-03 • via Nuitee
J
JAVIER • family_with_children • es
10
MAGNIFICO
Pros:

la situacion,habitacion con vistas, servicio, desayuno

Cons:

no tecuerdo nada

2026-03-02 • via Nuitee
J
JUAN DIEGO • couple • es
5
NO SE DESCANSA BIEN
Pros:

Las vistas al río y la proximidad al centro.

Cons:

La cama no era muy cómoda y las almohadas demasiado blandas. No se descansa bien. Las tuberías hacían mucho ruido, incluso cuando no se usaban los grifos. Durante las noches, nos despertaba un ruido intenso y agudo producido por las tuberías, y no había manera de quitarlo (no servía abrir y cerrar los grifos). Los enchufes son de tres clavijas, por lo que los aparatos con enchufe internacional (con dos clavijas) no pueden conectarse. Hay que usar un adaptador, que hay que comprar por 8 euros. En general, el aspecto de la habitación está envejecido. Sería necesaria una puesta al día, tanto del mobiliario como de la propia habitación.

2026-03-02 • via Nuitee
D
Doriana • couple • it
9
Pros:

Posizione ottima, le stanze molto belle e comode. Pulito. Staff cordiale e il bar sotto ha una buona colazione

2026-03-02 • via Nuitee
F
Fern • solo_traveller • gb
10
2026-03-02 • via Nuitee
B
Berk Faruk • couple • tr
10
2026-03-02 • via Nuitee
H
Harold Julian • solo_traveller • gb
9
Plenty of amenities
Pros:

Centrally located
Excellent breakfast/restaurant
Laundry facilities

Cons:

Adjoining rooms were not soundproofed, could hear other guest.
Some machines in the gym did not work.

2026-03-02 • via Nuitee
O
orlando • solo_traveller • us
7
Great location, Super Breakfast, Super Staff, Bad Wifi, Noisy Room, Low water pressure.
Pros:

The property is well located. Near to major attractions. Breakfast is delicious! The staff are friendly and very proactive. The restaurant is nice and have a great ambience. The room is spacious and the bed was confortable.

Cons:

The room is noisy. They have to invest in soundproofing the windows. You can hear the cars and traffic all the time. The pressure of the water from the shower is super low, it is difficult to get a good bath. The wifi was very bad, the connection was always intermittent and very poor connectivity in the bedroom area.

2026-03-01 • via Nuitee
J
Jason • couple • ie
6
2026-03-01 • via Nuitee
C
Cora • couple • gb
10
2026-03-01 • via Nuitee